I had my eye on the fluffy Marc Jacobs medium tote bag for some time. Since you are officially closing on 19 September 2025, I had to buy one last bag and it had to be this bag. I can't fault My... Se mer
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Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
The ease of navigating your website has been very helpful for me in buying bags for the women in my life (daughter, granddaughter x 2). The bags are Christmas gifts as were the ones I bought last yea... Se mer
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I ordered a Marc Jacobs bag with MyBag a little over 2 weeks ago. Since then, the bag never reached me and has been returned to sender. The MyBag website has now disappeared and no one has respond... Se mer
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Customer service replies super quick on chat and they are very helpful with issues. First time using mybag recently and honestly will probably purchase alot more here since theres peace of mind. Happy... Se mer
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Företagsinformation
Om MyBag
Skrivet av företaget
MyBag
Helpful Links
About Us
At MyBag we're about arming our #girlgang with not only just worthy handbags but the confidence to match. Bringing you the latest trends, style updates and newest launces, we're the online destination for all your designer handbag and accessory needs.
Kontaktuppgifter
Meridian House, Gadbrook Park, Gadbrook Way, CW9 7RA, Cheshire, Storbritannien
- 01618131485
- mybag.com
4,0
Bra
4 tn omdömen
Ingen aktuell inbjudningshistorik
Det här företaget har inte bjudit in sina kunder på länge. Omdömen kanske inte är representativa
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Receive my order within a couple of…
Receive my order within a couple of days I’ve bought it for my daughter for her birthday so haven’t opened it properly yet but it all looks good. Would definitely recommend this company. 😊
26 mars 2025
Svar från MyBag
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
The team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards,
Jane
Faux
Liam.
It makes no sense that you’re replying to the same person with the same name and email and you’re saying you can’t identify the order when you also sent a mail to me🤣🤣do you hear how that sounds?
Order numbers are 641623528 and 641806916.
Now I truly want to know how you’ll say you can’t find the orders.
26 mars 2025
Omdöme utan inbjudan
Svar från MyBag
Hello,
Thank you for your review.
I am very sorry to hear of the issues encountered with your recent order and I do appreciate your frustrations. Taking a look at your account, I can see that this matter has now been resolved by our investigations team.
Should you have any questions or concerns, please do not hesitate to contact us and we will be happy to assist.
Kind regards,
Liam
Missing bag …
My bag are shocking my delivery arrived stuffed full of plastic bags , I’ve sent photos of what look like box has been messed with and they have refused to do anything , this was a very special gift now I have lost £337 and got nothing but a box and plastic bags very very stressful and upset avoid this company I’m going to trading standards for advice !!!
20 mars 2025
Omdöme utan inbjudan
Svar från MyBag
Hi,
Thank you for taking the time to leave your review.
At present I cannot locate your account. Can you please contact us via one of the contact options on site or by updating your review to include your order number so we can look to reach out to you?
We look forward to getting this resolved.
Kind Regards,
Sam
Catastrophique
Bonjour, j’ai commandé le sac à main en cuir Sandstorm en doré, le plus grand modèle, le jour de ma rentrée en septembre et j’ai été extrêmement déçu de constater la qualité du produit. À ce jour, les lances sont cassées, le tissu s’arrache et forme des trous avec supplément la couleur doré qui disparaît au fur et à mesure du temps. Ces circonstances me dérange en dépourvût du prix du sac 130€. Je ne vous conseille en aucune façon de commander sur ce site et d’écouter les avis surdimensionnés sur les réseaux sociaux. Je vous prie de bien vouloir me rembourser et d’arrêter cette arnaque ! Bonne journée.
Merci de votre réponse et voici mon numéro de commande: QVLSDSRIL.
24 mars 2025
Omdöme utan inbjudan
Svar från MyBag
Bonjour Claire,
Je suis désolé d'apprendre la frustration causée par cette affaire.
Je suis heureux de pouvoir résoudre ce problème pour vous.
Veuillez fournir votre numéro de commande ou nous contacter via votre compte et nous serons en mesure de résoudre ce problème immédiatement.
Salutations,
Équipe chargée des commentaires
The service was very prompt which I was…
The service was very prompt which I was pleased with . My only dislike was that although I received my bag , I didn’t receive my free gift ! I was supposed to have a free gift valued at £9.99 but it didn’t arrive .
23 mars 2025
Svar från MyBag
Hello,
Thank you for taking the time to leave your review, we value and appreciate your comments.
We are always striving to improve and better your shopping experience and we wouldn't be able to do this without your valuable feedback.
Please don't hesitate to contact us should you have any further questions or queries, as we would be more than happy to assist.
Kind regards,
Jane
Svar från MyBag
Hello,
Thank you so much for your 5-star review!
We're absolutely delighted to hear that you had a great experience with us. Your feedback means the world to our team, and we're grateful for the trust you've placed in us.
If there's anything more we can do to support you, please don’t hesitate to reach out. We're always here to help!
Looking forward to serving you again soon!
Kind regards,
Jane
Very good product and delivered on…
Very good product and delivered on time, very good and safe paking and no damage. Very happy
22 mars 2025
Svar från MyBag
Hello,
Thank you so much for your 5-star review!
We're absolutely delighted to hear that you had a great experience with us. Your feedback means the world to our team, and we're grateful for the trust you've placed in us.
If there's anything more we can do to support you, please don’t hesitate to reach out. We're always here to help!
Looking forward to serving you again soon!
Kind regards,
Jane
Gr8 delivery
There is a great choice of all designer bags.
Website easy to manoeuvre & for me they deliver when they say they will & i have ordered a few bags from mybag & they have never failed to deliver on time!
22 mars 2025
Svar från MyBag
Hello,
Thank you so much for your 5-star review!
We're absolutely delighted to hear that you had a great experience with us. Your feedback means the world to our team, and we're grateful for the trust you've placed in us.
If there's anything more we can do to support you, please don’t hesitate to reach out. We're always here to help!
Looking forward to serving you again soon!
Kind regards,
Jane
Excellent delivery service of genuine designer goods!
Extremely positive experience, with new buyer’s discount, I received the designer bag just in time for my granddaughter’s birthday. Thank you team!
21 mars 2025
Svar från MyBag
Hello,
Thank you so much for your 5-star review!
We're absolutely delighted to hear that you had a great experience with us. Your feedback means the world to our team, and we're grateful for the trust you've placed in us.
If there's anything more we can do to support you, please don’t hesitate to reach out. We're always here to help!
Looking forward to serving you again soon!
Kind regards,
Jane
Great service
Great service, frequent and accurate delivery updates.
Easy to use website with large range of products and good discounts available.
Will recommend and use again!
21 mars 2025
Svar från MyBag
Hello,
Thank you so much for your 5-star review!
We're absolutely delighted to hear that you had a great experience with us. Your feedback means the world to our team, and we're grateful for the trust you've placed in us.
If there's anything more we can do to support you, please don’t hesitate to reach out. We're always here to help!
Looking forward to serving you again soon!
Kind regards,
Jane
Great service and fast delivery!
16 mars 2025
Svar från MyBag
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards,
Jane
Good service fast delivery and straight…
Good service fast delivery and straight forward site to use
12 mars 2025
Svar från MyBag
Hello,
Thank you so much for your 5-star review!
We're absolutely delighted to hear that you had a great experience with us. Your feedback means the world to our team, and we're grateful for the trust you've placed in us.
If there's anything more we can do to support you, please don’t hesitate to reach out. We're always here to help!
Looking forward to serving you again soon!
Kind regards,
Jane
Totally pleased
Marc Jacobs tote bag delivered two days after ordering on line. Well packaged and in brand new condition. Great price with 25% discount for this first order. I was a little concerned on reading some of the more negative reviews about My Bag but my experience has been nothing short of first class. No complaints whatsoever, totally pleased.
12 mars 2025
Svar från MyBag
Hello,
Thank you so much for your 5-star review!
We're absolutely delighted to hear that you had a great experience with us. Your feedback means the world to our team, and we're grateful for the trust you've placed in us.
If there's anything more we can do to support you, please don’t hesitate to reach out. We're always here to help!
Looking forward to serving you again soon!
Kind regards,
Jane
I received the wrong order when I’ve…
I received the wrong order when I’ve been charged for the right order
12 mars 2025
Svar från MyBag
Hello,
Thank you for taking the time to leave your review.
I am sorry that you have faced this problem with your order, I have investigated your issue and sent a message to your account, please see this when possible.
I look forward to resolving this for you.
Kind regards,
Liam
My bag hasn’t arrived and when entering…
My bag hasn’t arrived and when entering tracking number I’m being told that exceptional circumstances occurred and my item has been damaged in transport. Trying to contact customer service without any luck! Looks like I will need to escalate this with my bank!
4 mars 2025
Omdöme utan inbjudan
Svar från MyBag
Hello Agnes,
Thank you for taking the time to leave your review.
I am sorry that you have faced this problem with your order arriving this way, I have investigated your issue and sent a message to your account, please see this when possible.
I look forward to resolving this for you.
Kind regards,
Liam
very pleased with bag purchased
very pleased with bag purchased, packaging & delivery. Thank you
9 mars 2025
Svar från MyBag
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards,
Leah
Excellent service
Excellent service, ordered my handbag on Wednesday evening, arrived Friday. The bag is beautiful, I cannot wait to use it.
8 mars 2025
Svar från MyBag
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards,
Leah
I’m not happy as I bought this as a…
I’m not happy as I bought this as a gift. And it looks like it’s been used with the tags been taken off. I would have returned this item but I don’t have the time. Very disappointed.
6 mars 2025
Svar från MyBag
Hello Lita,
Thank you for leaving your review.
I am sorry to hear that you have had an issue with your order, I appreciate the disappointment this has caused and wish to ensure this is resolved for you.
I have sent you a message via your online account to help resolve this matter, please take a look at this when you are able to do so.
Kind Regards,
Kayleigh
Love MyBag
Easy ordering and prompt delivery. Blue light card discount too which is great.
4 mars 2025
Svar från MyBag
Hello,
Thank you so much for your 5-star review!
We're absolutely delighted to hear that you had a great experience with us. Your feedback means the world to our team, and we're grateful for the trust you've placed in us.
If there's anything more we can do to support you, please don’t hesitate to reach out. We're always here to help!
Looking forward to serving you again soon!
Kind regards,
Jane
Service was quick n easy
27 februari 2025
Svar från MyBag
Hello,
Thank you for taking the time to leave your review, we value and appreciate your comments.
We are always striving to improve and better your shopping experience and we wouldn't be able to do this without your valuable feedback.
Please don't hesitate to contact us should you have any further questions or queries, as we would be more than happy to assist.
Kind regards,
Jane
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
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Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.