I spoke with Olivia at Musicbed about a issue I was having with a post not being approved for publication due to a licensing issue and her response was quick and helpful. My licensing issue was resolv... Se mer
Företaget har svarat
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Olivia Dove with Musicbed was fast and responsive to helping me get my copyright claims removed from my youtube video. No automated responses, and a genuine email thread/conversation to get things res... Se mer
Företaget har svarat
Incredible music library, with top quality selection of music tracks. The biggest plus is the support - such quick and helpful personal replies (in this world dominated by AI and bots). I had a very i... Se mer
Företaget har svarat
Love their catalog - tons of high quality tracks that fit every mood. Plus, when YouTube didn't want to clear a claim, MusicBed's customer service was A+ and made the error resolution process quick an... Se mer
Företaget har svarat
Företagsinformation
Skrivet av företaget
License Music for Unforgettable Moments! Pairing the right music with the moving picture creates a moment that changes everything. Discover a highly curated roster of label-quality musicians and composers.
Kontaktuppgifter
Harmon Road 9555, 76177, Fort Worth, USA
- 800-380-8154
- support@musicbed.com
- musicbed.com
4,5
Utmärkt
473 omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Har besvarat 100 % av sina negativa omdömen
Svarar vanligtvis inom 24 timmar
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Musicbed is the best
Musicbed is friendly, thorough, and speedy. Great to work with all around!
3 juni 2026
Omdöme utan inbjudan
Svar från Musicbed
Thank you very much Chad! Glad you had a great experience. Don't hesitate to reach out if you ever need assistance!
Terrible to work with. Not worth the cost.
Slow to respond to requests for quotes. Pricing is not transparent and varies dramatically. Impossible to predict and budget for, which leads to angry clients. Customer service is not helpful. Sometimes they want $50 for a license. Other times I've gotten a surprise quote as high as $10,000. Their music is no better than any of their competitors and they're slow and hard to work with.
3 juni 2026
Omdöme utan inbjudan
Svar från Musicbed
Thank you for your candid feedback, Josh. I'm sorry we didn't meet your expectations.
I can understand how difficult it is to plan projects and budgets when pricing feels unpredictable.
Because we operate on a rights-managed model, pricing is customized based on your specific usage and distribution requirements. While that approach provides flexibility, I understand how it can sometimes feel inconsistent compared to platforms that use more standardized pricing structures.
I'd love to learn more about your experience so I can share your feedback with our sales team and better understand the particular situation that led to your concerns. Any additional details you're willing to provide would be greatly appreciated.
Thank you again for your time and feedback.
Musicbed is a complete platform for…
Musicbed is a complete platform for audiovisual producers, you can find literally EVERYTHING you need for your projects, high quality audio many options i will continue working with Musicbed for sure 💯recommended
1 juni 2026
Omdöme utan inbjudan
Svar från Musicbed
Thank you so much for your feedback Ambar! So glad you're loving the platform. We can't wait to see what you create next!
Svar från Musicbed
It is our pleasure! Thank you for your feedback. Have a great weekend!
Jeremy's support was incredibly fast
Jeremy's support was incredibly fast, informative, polite, and kind. I truly appreciate his help and amazing guidance!
26 maj 2026
Omdöme utan inbjudan
Svar från Musicbed
Thank you so much! Jeremy will be excited to hear you appreciated his support. Don't hesitate to reach out anytime we can assist!
Great Service, Great Product
Very high quality music compared to other providers. Top notch customer service as well.
19 maj 2026
Omdöme utan inbjudan
Svar från Musicbed
Thank you Jarrett! So glad our catalog stands out to you. And very much appreciate your callout of our support team. Have a wonderful day!
I absolutely LOVE music bed
I absolutely LOVE music bed. Not only for song choices but their customer service is top notch. Any questions or problems I have are always handled quickly and the communication is impeccable. 10/10
19 maj 2026
Omdöme utan inbjudan
Svar från Musicbed
Thank you so much for taking the time to shout us out today! We really do appreciate it. Don't hesitate to reach out any time we can help. Have a great day!
They responded very quickly and…
They responded very quickly and provided feedback.
18 maj 2026
Omdöme utan inbjudan
Svar från Musicbed
Thank you Paul! We are always happy to help. Have a great day!
Prompt and helpful
Sent an inquiry to request a submission form and received a prompt response!
8 maj 2026
Omdöme utan inbjudan
Svar från Musicbed
Thanks for your review! Glad we could be of assistance. Feel free to holler anytime, and have a great day!
Musicbed is hands down the best
Musicbed is hands down the best. They have been my go to source for all of my music for films going back roughly 10 years now and I couldn't imagine a world without them. Outstanding customer service across the board. They have consistently stood strong for creativity and supporting artists at every single turn and that means a lot to me... especially in this age of AI slop. Thank you Musicbed!!!
15 maj 2026
Omdöme utan inbjudan
Svar från Musicbed
Thanks a ton Ryan! And wow- thank you for being such a long-time part of the Musicbed community! We're thrilled to have you. We can't wait for your next film, please don't hesitate to reach out if there's anything at all we can help you with!
Honestly it's worth every penny
Honestly it's worth every penny. I have a few nitpicky things about Musicbed that I don't love but their songs are the best. Their customer service is great and overall they're totally worth it. If you can afford it make the investment.
15 maj 2026
Omdöme utan inbjudan
Svar från Musicbed
Thank you so much for taking the time to share your thoughts today! We're so glad you love the catalog as much as we do and that you appreciate our support team. I'd love to hear about those nitpicky things so we can make it an even better experience for you! Feel free to respond here or through support@musicbed.com so we can learn more. Thanks again!
Precise
Precise, fast and friendly. Very helpful for clearing my Copyright claim on YouTube.
1 maj 2026
Omdöme utan inbjudan
Svar från Musicbed
Thank you for leaving a review David, it's our pleasure to assist! Don't hesitate to give us a holler if you run into any issues in the future. We'll look forward to your next video!
Customer service was quick to respond…
Customer service was quick to respond and answered my questions.
12 maj 2026
Omdöme utan inbjudan
Svar från Musicbed
Thank you Mike! We are always pleased to help. Have a great day!
Good music selection and easy licensing…
Good music selection and easy licensing which is really all I was looking for. Also, the interface and licensing tools are easy to use. Oh, and the support is great for those times when the license doesn't clear automatically
8 maj 2026
Omdöme utan inbjudan
Svar från Musicbed
Thanks very much for your feedback Christopher! We are always more than happy to help. Have a great day!
Wonderful Tool
I love all of their music options and how it never sounds generic. I recently found I did not need the largest package, but forgot to cancel my subscription. They were very quick to respond and help me get a refund. I will most certainly be subscribing again if I ever need music for a project!
11 maj 2026
Omdöme utan inbjudan
Svar från Musicbed
Thanks Elizabeth, we are always happy to help! Glad you loved the roster. We hope to see you back soon.
Customer service review
Sydney was super helpful. Fast and friendly responses, and assisted with resolving my request quickly. Thanks for the great customer service!
4 maj 2026
Omdöme utan inbjudan
Svar från Musicbed
Thanks for your feedback Nicole! We really appreciate it. Sydney will be very glad to hear you had a great experience!
I emailed Olivia requesting assistance…
I emailed Olivia requesting assistance on reconnecting my account and her prompt and efficient assistance got me back online in no time. It was absolutely fantastic service, thank you Olivia and Musicbed.
7 maj 2026
Omdöme utan inbjudan
Svar från Musicbed
Thanks so much for your feedback Edward! It means a lot to us, and I'll be sure your compliments reach Olivia!
We are always happy to help, please don't hesitate to reach out.
Great experience
Great experience, they respond quickly and the service is efficient. I recommend 👍
4 maj 2026
Omdöme utan inbjudan
Svar från Musicbed
Thanks so much! We really appreciate your feedback, and glad you had an excellent experience!
Have a great day.
Easy to miss, expensive to fix — read the terms carefully:
On November 24, 2025, I signed up for Musicbed intending to download a single piece of music. When I saw the $99.99 charge, I mistakenly believed it was a one-time or annual fee. I take responsibility for not reviewing the subscription terms carefully at the time.
Starting January 8, 2026, I was charged $99.99 monthly (January, February, and March). Once I realized what was happening, I immediately contacted customer service. I explained the situation and offered a reasonable compromise: I was willing to pay for the track and even one additional month due to my oversight. I then asked if they could cancel the subscription and reverse the most recent charge.
I was informed that I am obligated to continue paying for the remainder of the annual term under the contract.
I contacted American Express to dispute the charges and block further billing. In a follow-up call with Musicbed, I was told that if I removed the dispute and paid an additional $199.99 (two more months), they would proceed with cancellation.
That outcome did not feel reasonable to me.
I’m sharing this experience so others can make an informed decision.
4 maj 2026
Omdöme utan inbjudan
Svar från Musicbed
Thank you for taking the time to share your experience, we genuinely appreciate your feedback.
We aim to make the annual nature of our subscription as clear as possible during checkout, but we understand that this may not have come across as expected in your case. If you’re open to sharing, it would be very helpful to know which part of the process felt unclear or misleading so we can continue improving the experience for others.
Regarding your situation, disputes through a bank unfortunately limit what we’re able to offer, as any adjustments or concessions can be reversed once a dispute is in progress. The option shared by our team was intended as an exception to help reduce the remaining obligation under the annual agreement.
We’re sorry to hear that this resolution didn’t feel fair to you, and we do understand your frustration. Our policies are designed to support the artists we work with, and we try to balance that with flexibility where possible.
Thank you again for your feedback. It’s valuable and helps us improve.
Overall hard to use
I like music quality, but honestly quite hard to use compared to competitor. Hard to search for the right music (only can do by playlist), no option to label/tag favourite tracks and very slow compare to competitor
4 maj 2026
Svar från Musicbed
Hi there, thanks very much for your feedback today!
If you haven't already received an invite, we'd love to sit down for an onboarding call to walk you through all the tools and best practices on Musicbed!
Look out for an email from support@musicbed.com so we can set up a time and walk you through some features we've added that should help those trouble spots.
Thanks again for your feedback, and have a great day!
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
Här är 8 tips på hur man kan skriva omdömen på bästa sätt.
Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.