I spoke with Olivia at Musicbed about a issue I was having with a post not being approved for publication due to a licensing issue and her response was quick and helpful. My licensing issue was resolv... Se mer
Företaget har svarat
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
I spoke with Olivia at Musicbed about a issue I was having with a post not being approved for publication due to a licensing issue and her response was quick and helpful. My licensing issue was resolv... Se mer
Företaget har svarat
Olivia Dove with Musicbed was fast and responsive to helping me get my copyright claims removed from my youtube video. No automated responses, and a genuine email thread/conversation to get things res... Se mer
Företaget har svarat
Incredible music library, with top quality selection of music tracks. The biggest plus is the support - such quick and helpful personal replies (in this world dominated by AI and bots). I had a very i... Se mer
Företaget har svarat
Love their catalog - tons of high quality tracks that fit every mood. Plus, when YouTube didn't want to clear a claim, MusicBed's customer service was A+ and made the error resolution process quick an... Se mer
Företaget har svarat
License Music for Unforgettable Moments! Pairing the right music with the moving picture creates a moment that changes everything. Discover a highly curated roster of label-quality musicians and composers.
Harmon Road 9555, 76177, Fort Worth, USA
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Har besvarat 100 % av sina negativa omdömen
Svarar vanligtvis inom 24 timmar
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
I had an issue that I needed taken care of, and I called and spoke with Sydney Nelson in the Musicbed Client Services department. She was friendly and listened to my issue and started working on a resolution. She told me that she'd need to get back with me, and she did. I was thankful to be speaking with a live, kind person...not a bot. Her customer service was excellent.

Svar från Musicbed
Music bed has given memorable and mind blowing music for my YouTube videos. I really love the collection they have. However I would like to request to add Indian genre classical music in their list. That will change the game

Svar från Musicbed
無料トライアルのつもりが一曲ダウンロード後に年間払いのサブスク契約になっていて焦りました。年間20万、、どうしよう。。
慌ててサポートにメール。次の日には返信があり,すぐに返金解約をする事ができました。
海外サイトは知らないうちに契約してしまうという話はよくあるみたいですが、ミュージックベッドは親切に,素早く対応してくれました。ほっとしました。ありがとうございます!

Svar från Musicbed
I’m very grateful for the professional and helpful support I received. I wanted to switch from a monthly subscription to an annual membership before my current monthly plan had ended. The support team clearly explained the process and seamlessly arranged the change for me, scheduling the automatic transition to the annual plan at the appropriate time.
Thanks to their assistance, I don’t have to worry about anything or keep track of renewal dates myself. I truly appreciate the quick communication, willingness to help, and the effort they made to find a solution that worked perfectly for me.

Svar från Musicbed
Olivia answered the phone when I first called, right away, and explained how they work and then sent me an app for artist submissions within 5 minutes so I TRUST that this company is on the up and up and I hope I get to license our music on the label to them soon!

Svar från Musicbed
I was very confused about the policies of Musicbed; specifically the trial period vs subscribing. I'm starting a podcast on a very tight budget and didn't fully understand Musicbed's platform. Olivia, their Client Specialist, took the time, over several emails, to explain to me the way downloading music worked, why it was important and their job to ensure their musicians and artists are compensated for their music. I had lots of questions and she answered them all thoroughly. Being new to the space, I thought the monthly fee was just another "money grab," but after reading all her detailed answers to my questions, I clearly understood the integrity embedded in the process, and I was more than willing to subscribe. She showed me how my subscription created a win-win situation for the musicians and for me. I'm a musicbed fan for life! Thank you, Olivia, for the explanations and for your patience with me.

Svar från Musicbed
This service is simply awful.
I upload few YouTube videos. One out of every two videos I upload triggers copyright claims for songs from my Musicbed subscription.
The worst part is that after spending a month editing a video and basing the entire edit on the music, I got another copyright claim.
The guy who's supposedly in customer service said they hadn't received any notification of copyright claims for the music I used, which, of course, belongs to them.
I insisted he resolve the issue, but he simply stopped responding.
I have proof and screenshots of everything I'm saying.
It's the worst service of its kind I've ever used.
Imagine paying over thirty dollars a month only to have copyright problems with the music you're paying for.
I will request to terminate my contract and I completely advise against this service. It's not worth it when there are other options that never give you problems.

Svar från Musicbed
I contacted them with some general queries and got an almost immediate response from them with the details I had asked for. Great response time and it shows that they care about their artists and their clients'.

Svar från Musicbed
Jeremy helped me quickly and went above and beyond to make sure I had no future issues!

Svar från Musicbed
To be honest, when I initially signed up I didn't realize it was a year contract. Maybe I missed some small print or something, but I felt a little roped into having to pay $100 a month for 12 months for a service I felt I was only going to use once. I ended up using it several times and was able to make up some of the money spent by charging the client in a line item for that months billing. When the year was up I meant to cancel, but somehow in the hustle and bustle of life I forgot. It auto-renewed and appeared I was roped in for another year. I promptly emailed explaining my situation and asked if I could still cancel, I even said I didn't need a refund for the first month they billed because truthfully it was my fault I forgot to cancel. They emailed me back immediately, they cancelled the account for me and even refunded me the money for the month that had auto-deducted already. All in all, amazing customer service, and I think that in and of itself these days is worthy of 5 stars. Customer experience is a lost art and I wish more businesses actually cared about servicing the customer, even when it's someone like me who no longer wishes to be a customer. I will say that if I ever had the need for a service like this again, I will 100% come back to Musicbed.

Svar från Musicbed
I was extremely satisfied with Musicbed's response time and customer service. I honestly did not expect to receive a response the same day, but to my surprise, Sydney and the Musicbed team replied very quickly and addressed my questions effectively. Their prompt assistance helped me complete my application smoothly and without any confusion. The entire process was efficient, professional, and much easier than I anticipated. Thank you to Sydney and the Musicbed team for the excellent support.

Svar från Musicbed
The premier music licensing platform available. It features an outstanding selection, highly intuitive search and categorization tools, and top-tier customer service. I highly recommend it!

Svar från Musicbed
Wonderful service and support experience. Sydney & Olivia were especially helpful and attentive!

Svar från Musicbed
I sent an email,inquiring about music submissions and Olivia responded extremely quick with the information I needed.
Usually, one would expect an hour or so,or maybe days before getting a reply,but to receive help so fast was very much appreciated.
Best,
Ryan Smith
DualNote Music Group Publishing

Svar från Musicbed
Fast turnaround and a helpful support team whenever I've reached out. Great experience so far.

Svar från Musicbed
Musicbed provides lots of high quality music to use both professionally and for personal content creation. They have made it very easy to find music that fits your needs with many filtering options for genre, sub genre, moods, instruments, tone, and etc. The Musicbed support and AI assistants are very helpful to you and get the information you need quickly and efficiently.

Svar från Musicbed
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
Här är 8 tips på hur man kan skriva omdömen på bästa sätt.
Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.