Muravai Omdömen 

363
•
TrustScore 3.5 av 5

3,7

Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer

För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer

Det här tycker kunderna

Betygsatt 5 av 5 stjärnor

I used to have the worst hives and red bumps after showering, but after getting the muravai showerhead I literally never get this issue again and another bonus I got was that my hair didn't have that... Se mer

Företaget har svarat

Betygsatt 1 av 5 stjärnor

Disappointing Quality The shower head works well initially, but after just 4 weeks, rust started appearing on the front where the water comes out, and the water streams began splitting off in dif... Se mer

Företaget har svarat

Betygsatt 5 av 5 stjärnor

Love it. The first i received it, i immediately replace my newly purchased about 1 month ago shower and compare it between the 2. The current one that i had before replacing it started to slowly to cl... Se mer

Företaget har svarat

Betygsatt 5 av 5 stjärnor

Great customer service (Angela) who replies to emails promptly and follows through with requests immediately. Shower head has definitely improved water pressure - I hope it holds up though as parts ar... Se mer

Företaget har svarat

Företagsinformation

  1. Heminredningsbutik

Skrivet av företaget

At Muravai, we believe everyday wellness starts at home. Our mission is simple: to create high-quality, practical products that transform daily routines into healthier, more enjoyable experiences. We focus on solving overlooked problems that impact comfort, confidence, and well-being—starting with the water you use every day. Our flagship product, the Muravai Filtered Showerhead, is designed to improve both water quality and shower performance. Using a multi-stage filtration system, it reduces chlorine, heavy metals, and other impurities that can leave skin dry, hair brittle, and showers less refreshing. Combined with a high-pressure design, it offers a spa-like experience that feels as good as it is effective. We are committed to quality and constant improvement. Every product is built with both performance and durability in mind, supported by responsive customer service and a 40-day money-back guarantee. This ensures that our customers can try Muravai risk-free and experience the difference for themselves. As a small but growing business, we value transparency, feedback, and community. Customer input directly shapes how we improve our products and services. Our goal is to continue expanding operations while maintaining the personal attention and reliability our customers expect. Muravai isn’t just about products—it’s about helping people feel better in their own homes, one shower at a time.


Kontaktuppgifter

3,7

Medel

TrustScore 3.5 av 5

363 omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Ingen aktuell inbjudningshistorik

Det här företaget har inte bjudit in sina kunder på länge. Omdömen kanske inte är representativa

Har besvarat 100 % av sina negativa omdömen

Svarar vanligtvis inom 24 timmar

Så använder företaget Trustpilot

Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

3,7

Alla omdömen

(363)

218 omdömen under de senaste 12 månaderna

Skriv ett omdöme
Företag på Trustpilot får inte erbjuda incitament eller betala för att dölja omdömen. Omdömen är enskilda användares åsikter och inte Trustpilots åsikter. Läs mer

Betygsatt 1 av 5 stjärnor

BEWARE OF THIS COMPANY!!!

BEWARE OF THIS COMPANY!!!! I purchased their shower heads and some extra filters. About a month later, I noticed a charge on my credit card from this company for $42.98 for filters. I emailed the company and found out I was somehow enrolled in a filter subscription!! I was able to cancel my subscription and later received an email from Angela advising I was removed from their subscription but they were not going to refund my money. There must be something hidden in their order form that automatically signs you up for this subscription. What a SCAM this company is doing to people that purchase a shower head from them and to take advantage of people. I will never order from them again.

1 maj 2026
Omdöme utan inbjudan
Logotyp för Muravai

Svar från Muravai

Hi Jeff,

We’re sorry to hear about your experience and understand your frustration.

The subscription is selected at checkout, with confirmation and reminder emails sent to keep customers informed. That said, we apologize for any confusion caused.

We’d appreciate the chance to make this right—please contact us at support@muravai.co.

Thank you for your feedback.

Betygsatt 5 av 5 stjärnor

Great Shower head!

29 april 2026
Omdöme utan inbjudan
Logotyp för Muravai

Svar från Muravai

Hi there,

Thank you so much for your feedback—we’re glad you’re enjoying the shower head! 🚿

If you ever need anything, feel free to reach out to us at support@muravai.co

Betygsatt 1 av 5 stjärnor

not a good company

Useless, would not deliver to me then would not refund. I knew it was a mistake to order from them. They also tried to sneakily subscribe me to replacement filters and I had to then cancel this subscription I never signed up for. Scam.

28 april 2026
Omdöme utan inbjudan
Logotyp för Muravai

Svar från Muravai

Hi there,

We’re sorry to hear about your experience—we understand your frustration.

Please send us at support@muravai.co
so we can help resolve this quickly.

Betygsatt 5 av 5 stjärnor

The shower head is great lots of…

The shower head is great lots of pressure the filter is great thing for chlorine removal lots in are water Toronto Ontario Canada the girlfriend has some one sharing shower so I have a extra one all is good

4 april 2026
Omdöme utan inbjudan
Logotyp för Muravai

Svar från Muravai

Hi there,

Thank you so much for your feedback! We’re really glad to hear you’re enjoying the strong pressure and the benefits of the filter especially with the chlorine levels in your area.

It’s great to know it’s working well for both of you! We truly appreciate your support 😊

Betygsatt 5 av 5 stjärnor

Thankful for the service and responsive…

Thankful for the service and responsive team to assist with navigating subscriptions and resolving warranty.

25 april 2026
Omdöme utan inbjudan
Logotyp för Muravai

Svar från Muravai

Hi there,

Thank you so much for your kind words! We’re really glad to hear that our team was able to assist you with your subscription and warranty concerns.

We truly appreciate your support! 😊

Betygsatt 5 av 5 stjärnor

Love the showerhead awesome pressure…

Love the showerhead awesome pressure recommend it to anyone

25 april 2026
Omdöme utan inbjudan
Logotyp för Muravai

Svar från Muravai

Hi there,

Thank you so much for your feedback! We’re thrilled to hear you’re loving the shower head and the awesome pressure 😊

We really appreciate the recommendation—it means a lot to us!

Betygsatt 3 av 5 stjärnor

At Christmas time I purchased one for…

At Christmas time I purchased one for our home and one for my sons home and one for grand-daughters home. Everyone really liked it. Hair is actually getting the shampoo out. My skin is better. My Grand-daughter said she may need to get another for when in-laws come. Now the part I hate. I have 3 boxes of filters delivered to my home. I tried to call and I sent email and have not reached any communication. I have no ideal why I received another shower head. I really do not like it when I can not get a call or information back.

24 april 2026
Omdöme utan inbjudan
Logotyp för Muravai

Svar från Muravai

Hi there,

Thank you for your kind feedback, we’re so glad your family is enjoying the shower heads! 😊

We’re really sorry for the confusion with the extra filters and shower head. This may be due to the optional subscription, but we can definitely fix this for you.

Please contact us at support@muravai.co and we’ll review your account.

Betygsatt 4 av 5 stjärnor

Ordering Process

Ordering process was user friendly and delivery was on time as advised.

20 mars 2026
Omdöme utan inbjudan
Logotyp för Muravai

Svar från Muravai

Hi there,

Thank you for your feedback! We’re glad to hear that you found the ordering process easy and that your delivery arrived on time as expected.

We really appreciate your support!

Betygsatt 1 av 5 stjärnor

There’s very little pressure and it…

There’s very little pressure and it leaks…
So much for being a good product..
I got duped!!!!
Thanks

20 april 2026
Omdöme utan inbjudan
Logotyp för Muravai

Svar från Muravai

Hi there,

Sorry to hear about this experience that’s not what we want for our customers.

Low pressure and leaking can usually be caused by a loose connection, missing washer, or installation issue. Please double-check that everything is tightly fitted.

If the issue continues, contact us at support@muravai.co
with a photo or video and we’ll sort this out for you right away.

Betygsatt 4 av 5 stjärnor

I like the different settings

I like the different settings. Ive purchased 2 of them, but they vary in pressure on the two showerheads. Overall still happy with the purchase

17 april 2026
Omdöme utan inbjudan
Logotyp för Muravai

Svar från Muravai

Hi there,

Thank you so much for your feedback we’re really glad to hear you’re enjoying the different settings and that you’re happy overall with your purchase!

Regarding the difference in pressure between the two showerheads, this can sometimes happen due to slight variations in water flow, installation, or even the selected setting on each unit. We recommend checking that both are set to the same mode and that there are no blockages or debris that might be affecting the flow.

If the difference still seems significant, feel free to reach out to us at support@muravai.co, and we’ll be happy to assist further.

Betygsatt 1 av 5 stjärnor

Our water pressure honestly doesn't…

Our water pressure honestly doesn't feel much different than it used to, and this thing is made out of the worst plastic I've ever felt. I'm talking about dollar store toy quality plastic. I highly doubt this will last more than a couple months.

May 30th edit: well in just under two months the cheap plastic connector already cracked and started leaking water everywhere. Moving this review from 2 stars down to 1. Stay completely clear of this overpriced junk.

17 april 2026
Omdöme utan inbjudan
Logotyp för Muravai

Svar från Muravai

Hi there,

Thank you for your honest feedback, we’re sorry to hear about your experience.

We understand your concerns regarding the pressure and build quality, and this is definitely not the standard we aim to provide. Your feedback is important to us and will be shared with our product team for improvement.

Please feel free to reach out to our support team at support@muravai.co
with your order details, we’d be happy to assist you and work toward a resolution.

Betygsatt 5 av 5 stjärnor

Love it

Love it. The first i received it, i immediately replace my newly purchased about 1 month ago shower and compare it between the 2. The current one that i had before replacing it started to slowly to clog those littlw holes in it. Then after installing this new muravai and been using it for almost 3 weeks, has more pressure than the previous one i had. It works as described by the seller a d advertising. Love it, recommended to every household.

25 mars 2026
Omdöme utan inbjudan
Logotyp för Muravai

Svar från Muravai

Hi there,

Thank you so much for your wonderful feedback!

We’re thrilled to hear that you noticed the improved pressure and performance compared to your previous shower head. It’s great to know it’s working just as described and making a difference in your daily routine.

We truly appreciate your recommendation. Enjoy your Muravai!

Betygsatt 1 av 5 stjärnor

I have gotten 4 shower heads because

I have gotten 4 shower heads because I got 2 of the buy one get one free, and so far 2 shower heads have cracked in the same spot in less than 3 months! There are no seams next to where it cracked. I can’t even tell the cracked until I turn the water on and the water shoots out the side. When it’s not broken it’s phenomenal, but it’s unbelievable that it cracked twice in the same spot.

15 april 2026
Omdöme utan inbjudan
Logotyp för Muravai

Svar från Muravai

Hi there,

Thank you for your feedback—we’re really sorry to hear about your experience.

That’s definitely not the quality we aim to provide, especially with the same issue happening more than once. We’re glad to hear you enjoy the product when it’s working properly, but we completely understand how frustrating this must be.

Please reach out to our support team with your order details at support@muravai.co. We’d be happy to make this right for you.

We truly appreciate you bringing this to our attention.

Betygsatt 5 av 5 stjärnor

We love it especially the presser and…

We love it especially the presser and the filtration. great purchase.

7 april 2026
Omdöme utan inbjudan
Logotyp för Muravai

Svar från Muravai

Hi there,

Thank you so much for your kind words!

We’re thrilled to hear you’re loving the pressure and filtration—it's great to know the product is meeting your expectations. Enjoy your purchase, and we truly appreciate your support!

Betygsatt 4 av 5 stjärnor

MY HONEST OPINION

The flow of water is nice however i fail to see the pressure increase as advertised. The hose could also be improved in quality. Also, it would be nice if an additional massage setting was added
Fix all these concerns and your product will truly be worth buying and promoted.

14 april 2026
Omdöme utan inbjudan
Logotyp för Muravai

Svar från Muravai

hi there,

Thank you for your honest feedback—we really appreciate it!

We’re glad you liked the water flow, and we’re sorry to hear the pressure, hose quality, and settings didn’t fully meet your expectations. Your suggestions are valuable, and we’ll share them with our team for future improvements.

If there’s anything we can assist you with, feel free to reach out!

Betygsatt 5 av 5 stjärnor

Great Service

Great Service! Easy to pause the automatic filter refills. But most importantly, a great shower with clean water!

11 april 2026
Omdöme utan inbjudan
Logotyp för Muravai

Svar från Muravai

Hi there,

Thank you so much for your kind words!

We’re thrilled to hear you’re enjoying the shower and the clean water, and that managing your filter refills has been easy. Providing both great products and a smooth experience is exactly what we strive for.

We truly appreciate your support!

Betygsatt 5 av 5 stjärnor

The replacments were far better no…

The replacments were far better no leaks nor did handle get so hot couldn't hold it.

11 mars 2026
Omdöme utan inbjudan
Logotyp för Muravai

Svar från Muravai

Hi there,

Thank you for your feedback!

We’re really glad to hear that the replacements worked much better for you, no leaks and improved handle comfort is exactly what we aim for. We appreciate your patience while we got this resolved and hope you continue enjoying your shower!

Betygsatt 4 av 5 stjärnor

It good about it could be great

I like the shower head but I wish that it would come with better handles. It sits too high up on my shower because it just comes with the holes in the shower head. If it came with a adjustable handle it would be awesome.

9 september 2025
Omdöme utan inbjudan
Logotyp för Muravai

Svar från Muravai

Hi there,

Thank you for your honest feedback!

We’re really glad to hear that you like the shower head, and we appreciate your suggestion regarding the handle. An adjustable option is a great idea, and we’ll definitely pass this along to our product team for future improvements.

If you need any assistance with setup or possible adjustments, feel free to reach out to us at support@muravai.co.

Betygsatt 5 av 5 stjärnor

I’m absolutely in love

I’m absolutely in love. I felt a difference in my skin from the first use.

5 mars 2026
Omdöme utan inbjudan
Logotyp för Muravai

Svar från Muravai

Hi there,

Thank you so much for your wonderful feedback!

We’re absolutely thrilled to hear that you’re loving it and noticed a difference in your skin right from the first use, that’s exactly what we aim for.

If you ever have any questions or need assistance, feel free to reach out to us at support@muravai.co
.

Betygsatt 1 av 5 stjärnor

The filters are a scam

The filters are a scam. The water just flows around them. If the water is bad, it will color the filter. So what they're subscribing you by default when you buy this showerhead is to receive monthly pieces of cheap plastic with cotton inside that your freely flowing water will color in whatever crap is there. The shower head plastic looks very cheap, and it's small. Just go to your local Home Depot and buy something decent for the same money

9 april 2026
Omdöme utan inbjudan
Logotyp för Muravai

Svar från Muravai

Hi! We’re sorry to hear about your experience and appreciate your feedback.

Our filters are designed to reduce impurities through layered filtration, and discoloration can occur as they capture sediments depending on water quality. The subscription is optional and can be adjusted or canceled at any time.

We’ll share your comments with our product team, and we’d like to make this right—please reach out to our support team at support@muravai.co
so we can assist you further.

Detta är Trustpilot

Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.

Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.

Läs mer om omdömesprocessen på Trustpilot.

Här är 8 tips på hur man kan skriva omdömen på bästa sätt.

Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.

Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.

Läs mer