Muravai Omdömen 

363
•
TrustScore 3.5 av 5

3,7

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Det här tycker kunderna

Betygsatt 5 av 5 stjärnor

I used to have the worst hives and red bumps after showering, but after getting the muravai showerhead I literally never get this issue again and another bonus I got was that my hair didn't have that... Se mer

Företaget har svarat

Betygsatt 1 av 5 stjärnor

Disappointing Quality The shower head works well initially, but after just 4 weeks, rust started appearing on the front where the water comes out, and the water streams began splitting off in dif... Se mer

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Betygsatt 5 av 5 stjärnor

Love it. The first i received it, i immediately replace my newly purchased about 1 month ago shower and compare it between the 2. The current one that i had before replacing it started to slowly to cl... Se mer

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Betygsatt 5 av 5 stjärnor

Great customer service (Angela) who replies to emails promptly and follows through with requests immediately. Shower head has definitely improved water pressure - I hope it holds up though as parts ar... Se mer

Företaget har svarat

Företagsinformation

  1. Heminredningsbutik

Skrivet av företaget

At Muravai, we believe everyday wellness starts at home. Our mission is simple: to create high-quality, practical products that transform daily routines into healthier, more enjoyable experiences. We focus on solving overlooked problems that impact comfort, confidence, and well-being—starting with the water you use every day. Our flagship product, the Muravai Filtered Showerhead, is designed to improve both water quality and shower performance. Using a multi-stage filtration system, it reduces chlorine, heavy metals, and other impurities that can leave skin dry, hair brittle, and showers less refreshing. Combined with a high-pressure design, it offers a spa-like experience that feels as good as it is effective. We are committed to quality and constant improvement. Every product is built with both performance and durability in mind, supported by responsive customer service and a 40-day money-back guarantee. This ensures that our customers can try Muravai risk-free and experience the difference for themselves. As a small but growing business, we value transparency, feedback, and community. Customer input directly shapes how we improve our products and services. Our goal is to continue expanding operations while maintaining the personal attention and reliability our customers expect. Muravai isn’t just about products—it’s about helping people feel better in their own homes, one shower at a time.


Kontaktuppgifter

3,7

Medel

TrustScore 3.5 av 5

363 omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Ingen aktuell inbjudningshistorik

Det här företaget har inte bjudit in sina kunder på länge. Omdömen kanske inte är representativa

Har besvarat 100 % av sina negativa omdömen

Svarar vanligtvis inom 24 timmar

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Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

3,7

Alla omdömen

(363)

218 omdömen under de senaste 12 månaderna

Skriv ett omdöme
Företag på Trustpilot får inte erbjuda incitament eller betala för att dölja omdömen. Omdömen är enskilda användares åsikter och inte Trustpilots åsikter. Läs mer

Betygsatt 1 av 5 stjärnor

Beware of hidden, unauthorized recurring subscriptions at checkout!

I am writing this to warn others because, unfortunately, I am not the only one who has fallen into this trap. I bought a shower head from Muravai, only to discover later that they automatically enrolled me in a recurring monthly filter subscription without my explicit knowledge or approval.
Their checkout process is intentionally misleading, sneaking a subscription into the order. This is a highly deceptive business practice. If you buy from them, check your bank statements immediately. I did not agree to recurring charges, and I am demanding a full refund and the immediate cancellation of this unauthorized plan. Stay away!

18 oktober 2026
Omdöme utan inbjudan
Logotyp för Muravai

Svar från Muravai

Hi Tamer,

This is Ethan from the Muravai team, and I would like to make things right for you. This is not the experience we would like you to have.

We understand your concerns regarding the recurring filter subscription and charges, and we’re sorry for the frustration this has caused. We’d appreciate the opportunity to review your case and help resolve this matter.

Please look out for our message through Trustpilot so we can gather your details, check your subscription status, and assist you with the cancellation and your refund concerns. We want to work with you toward a fair resolution.

Betygsatt 5 av 5 stjärnor

It's not gone

It's not gone, eczema is eczema. But it's so much quieter

18 oktober 2026
Omdöme utan inbjudan
Logotyp för Muravai

Svar från Muravai

Hi Aqoe,

Thank you for taking the time to leave us a 5-star review! Your support means a lot to us.

We hope you continue enjoying your Muravai shower head!

Betygsatt 5 av 5 stjärnor

I would order from them again

I would order from them again. Great value for what you pay

18 oktober 2026
Omdöme utan inbjudan
Logotyp för Muravai

Svar från Muravai

Hi Sylvia,

Thank you for taking the time to share your review. We're thrilled to hear you found Muravai to be a great value and would order from us again.

Your support means a lot to us, and we hope you continue enjoying your Muravai shower head!

Betygsatt 5 av 5 stjärnor

Love this 🤍

Looks forward to grab it, 🔥 Love this 🤍

17 oktober 2026
Omdöme utan inbjudan
Logotyp för Muravai

Svar från Muravai

Hi Brave,

Thank you for taking the time to leave us a 5-star review. Your support means a lot to us, and we hope you continue enjoying your Muravai shower head!

Betygsatt 5 av 5 stjärnor

so amazing

this is so amazing i love it so much

17 oktober 2026
Omdöme utan inbjudan
Logotyp för Muravai

Svar från Muravai

Hi Kuma,

Thank you for taking the time to leave us a five-star review!

Your support means a lot to us, and we hope you continue enjoying your Muravai shower head!

Betygsatt 5 av 5 stjärnor

No problems

No problems. Listen to the other reviews!!

17 oktober 2026
Omdöme utan inbjudan
Logotyp för Muravai

Svar från Muravai

Hi Shakeel,

Thank you for taking the time to leave Muravai a 5-star review. Your support means a lot to us.

We hope you continue enjoying your Muravai shower head!

Betygsatt 5 av 5 stjärnor

good service

Several friends have bought one after seeing mine. Ordering was easy and it shipped the same day.

17 oktober 2026
Omdöme utan inbjudan
Logotyp för Muravai

Svar från Muravai

Hi Nabila,

Thank you for taking the time to share your review. We're thrilled to hear that ordering was easy and that several of your friends have bought a Muravai after seeing yours.

Your support and recommendations mean a lot to us. We hope you continue enjoying your Muravai shower head!

Betygsatt 5 av 5 stjärnor

My old one broke so I gave this a shot

My old one broke so I gave this a shot. It's been working perfectly since day one. Exactly as described!

17 oktober 2026
Omdöme utan inbjudan
Logotyp för Muravai

Svar från Muravai

Hi Ritj,

Thank you for giving Muravai a shot after your old shower head broke. We're thrilled to hear your new one has been working perfectly.

Your support means a lot to us, and we hope you continue enjoying your Muravai shower head!

Betygsatt 5 av 5 stjärnor

Very Nice and Great 👍

9 september 2026
Omdöme utan inbjudan
Logotyp för Muravai

Svar från Muravai

Hi Ibrahim,

Thank you for taking the time to leave us a 5-star review. We're thrilled to have your support and so glad you had a positive experience with Muravai.

We hope you continue enjoying your Muravai shower head!

Betygsatt 5 av 5 stjärnor

In the Amazing

17 oktober 2026
Omdöme utan inbjudan
Logotyp för Muravai

Svar från Muravai

Hi Linda,

Thank you for taking the time to leave us a 5-star review. We're thrilled to have your support and so happy you chose Muravai.

We hope you continue enjoying your Muravai shower head!

Betygsatt 5 av 5 stjärnor

I used to have the worst hives and red…

I used to have the worst hives and red bumps after showering, but after getting the muravai showerhead I literally never get this issue again and another bonus I got was that my hair didn't have that matte feeling to it anymore, it was just smooth when I ran my fingers through. Great purchase would recommend to everyone!

15 oktober 2026
Omdöme utan inbjudan
Logotyp för Muravai

Svar från Muravai

Hi Jack,

Thank you so much for sharing your experience! 💙 We’re thrilled to hear that you’re enjoying your Muravai showerhead and have noticed a difference in how your skin and hair feel after showering.

Your recommendation means so much to us, and we truly appreciate your support! 😊

Betygsatt 1 av 5 stjärnor

Disappointing Quality

Disappointing Quality

The shower head works well initially, but after just 4 weeks, rust started appearing on the front where the water comes out, and the water streams began splitting off in different directions. I expected much better quality and durability for a product like this.

I emailed customer service about the issue and, after a week, still haven't received a response. Both the product quality and customer service have been disappointing. I wouldn't expect a shower head to start rusting after only a month of use.

1 oktober 2026
Omdöme utan inbjudan
Logotyp för Muravai

Svar från Muravai

Hi Jordan,

We're very sorry to hear that rust started appearing on the front of your shower head after only four weeks. This isn't the quality or experience we want for our customers.

We'd appreciate the opportunity to make things right. Please reach out to support@muravai.com with your order number and photos or a short video of the rust so we can review replacement options with you.

We appreciate your feedback and hope to have the chance to restore your confidence.

Betygsatt 5 av 5 stjärnor

Increased water pressure

Increased water pressure. Awesome shower head!!

17 september 2026
Omdöme utan inbjudan
Logotyp för Muravai

Svar från Muravai

Hi Thomas,

Thank you for taking the time to leave us a 5-star review! Your support means a lot to us.

We hope you continue enjoying your Muravai shower head!

Betygsatt 1 av 5 stjärnor

Horrendous customer service

I bought 2 shower heads from this company and then never received any of them contacted them to see if I can get a resolution which I did have shipping protection to provide a refund they stopped replying to my emails

6 oktober 2026
Omdöme utan inbjudan
Logotyp för Muravai

Svar från Muravai

Hi Yolanda,

We're sorry that neither of the two shower heads you ordered has arrived.

We'd appreciate the opportunity to make things right, so please email support@muravai.co with your order number so our team can look into the delivery issue.

We appreciate your feedback and hope to have the chance to restore your confidence.

Betygsatt 1 av 5 stjärnor

Hairline Crack Makes It Useless

I really liked the showerhead, but soon after installing, it got a hairline crack along the handle that sprayed a stream of water up and out of the shower. I contacted Muravai about the issue, and they promptly replaced it. However, soon after the replacement was installed, it also developed the hairline crack rendering it useless.

1 mars 2026
Omdöme utan inbjudan
Logotyp för Muravai

Svar från Muravai

Hi,

Thank you for your feedback, and we're sorry that both your original showerhead and the replacement developed a hairline crack along the handle, spraying water out of your shower.

Please email support@muravai.co with your order number and photos of the replacement's crack so we can review options and have the opportunity to make things right. We appreciate your feedback and hope to have the chance to restore your confidence.

Betygsatt 1 av 5 stjärnor

I bought two of the showerheads one for…

I bought two of the showerheads one for me and one for my girlfriend. The one I installed in my bathroom worked perfectly fine.

The second one however, had a leak from the button as soon as I turned it on, I tried emailing the customer Support didn’t hear anything back, so my girlfriend said that she didn’t mind using it, as soon as I installed it at her house I went to adjust the head so it was pointing farther downward into the shower, and it snapped the entire plastic piece from the shower, spout off and into the tub it cheap plastic the showerhead was crapped to begin with and I never heard anything back from customer service for a return or a refund or even a replacement definitely will not be using them again. I guess you get what you pay for.

4 oktober 2026
Omdöme utan inbjudan
Logotyp för Muravai

Svar från Muravai

Hi Patrick,

We’re very sorry to hear about the issues with your second showerhead.

We did respond to your email, so please check your spam or junk folder in case our reply was filtered there.

If you still can’t locate our response, please contact us again at support@muravai.co with photos of the damaged showerhead. We’d be happy to look into this and find a solution for you.

Thank you for bringing this to our attention.

Betygsatt 2 av 5 stjärnor

The shower head continues to fall off…

The shower head continues to fall off the base that holds the shower head. Once the pressure of the water is off the shower head just slides right off and falls off.

4 oktober 2026
Omdöme utan inbjudan
Logotyp för Muravai

Svar från Muravai

Hi William,

We’re sorry to hear that your shower head keeps sliding off the holder. This definitely shouldn’t be happening. Please reach out to our support team at support@muravai.co with a photo or short video of how the shower head is attaching to the base, and we’ll be happy to look into this and help find a solution.

Betygsatt 2 av 5 stjärnor

Meh - Do not Recommend

For the price of these shower heads, I expected more. I mean, yeah it’s cool to filter out the water - ours was brown within the first week which is distressing, but I haven’t noticed any difference in my skin issues. We have had two of these for about a month now. I have mild seborrheic dermatitis on my face and scalp and really hoped this would help - but no. The water pressure was better with the $60 showerhead we had from Lowe’s previously.

3 oktober 2026
Omdöme utan inbjudan
Logotyp för Muravai

Svar från Muravai

Hi Erin,

We’re sorry to hear that the shower heads didn’t meet your expectations.

We appreciate you sharing such detailed feedback. If you’d like us to look into your experience further, please reach out to us at support@muravai.co with your order number, and we’ll be happy to assist.

Thank you for giving Muravai a try and for sharing your honest feedback.

Betygsatt 1 av 5 stjärnor

Plastico no sirve se quiebra facilmente…

Plastico no sirve se quiebra facilmente con la precion del agua

1 oktober 2026
Omdöme utan inbjudan
Logotyp för Muravai

Svar från Muravai

Hi Jaime,

Lamentamos mucho que la pieza de plástico se haya quebrado con la presión del agua. Esta no es la experiencia que queremos para nuestros clientes.

Nos gustaría tener la oportunidad de solucionarlo. Escríbenos a support@muravai.co con tu número de pedido y fotos o un video corto para que podamos revisar las opciones de reemplazo.

Agradecemos tus comentarios y esperamos tener la oportunidad de recuperar tu confianza.

Betygsatt 5 av 5 stjärnor

I love the new shower head

I love the new shower head. It makes my hair and skin feel amazing. And I like that it comes with 3 extra filters

28 september 2026
Omdöme utan inbjudan
Logotyp för Muravai

Svar från Muravai

Hi Michelle,

Thank you so much for your wonderful feedback! We’re thrilled to hear that you’re loving your new shower head and that your hair and skin are feeling amazing. 😊 We’re also glad you’re enjoying the extra filters! We truly appreciate your support and hope you continue enjoying your Muravai shower experience.

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