Muravai Omdömen 

363
•
TrustScore 3.5 av 5

3,7

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Det här tycker kunderna

Betygsatt 5 av 5 stjärnor

I used to have the worst hives and red bumps after showering, but after getting the muravai showerhead I literally never get this issue again and another bonus I got was that my hair didn't have that... Se mer

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Betygsatt 1 av 5 stjärnor

Disappointing Quality The shower head works well initially, but after just 4 weeks, rust started appearing on the front where the water comes out, and the water streams began splitting off in dif... Se mer

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Betygsatt 5 av 5 stjärnor

Love it. The first i received it, i immediately replace my newly purchased about 1 month ago shower and compare it between the 2. The current one that i had before replacing it started to slowly to cl... Se mer

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Betygsatt 5 av 5 stjärnor

Great customer service (Angela) who replies to emails promptly and follows through with requests immediately. Shower head has definitely improved water pressure - I hope it holds up though as parts ar... Se mer

Företaget har svarat

Företagsinformation

  1. Heminredningsbutik

Skrivet av företaget

At Muravai, we believe everyday wellness starts at home. Our mission is simple: to create high-quality, practical products that transform daily routines into healthier, more enjoyable experiences. We focus on solving overlooked problems that impact comfort, confidence, and well-being—starting with the water you use every day. Our flagship product, the Muravai Filtered Showerhead, is designed to improve both water quality and shower performance. Using a multi-stage filtration system, it reduces chlorine, heavy metals, and other impurities that can leave skin dry, hair brittle, and showers less refreshing. Combined with a high-pressure design, it offers a spa-like experience that feels as good as it is effective. We are committed to quality and constant improvement. Every product is built with both performance and durability in mind, supported by responsive customer service and a 40-day money-back guarantee. This ensures that our customers can try Muravai risk-free and experience the difference for themselves. As a small but growing business, we value transparency, feedback, and community. Customer input directly shapes how we improve our products and services. Our goal is to continue expanding operations while maintaining the personal attention and reliability our customers expect. Muravai isn’t just about products—it’s about helping people feel better in their own homes, one shower at a time.


Kontaktuppgifter

3,7

Medel

TrustScore 3.5 av 5

363 omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Ingen aktuell inbjudningshistorik

Det här företaget har inte bjudit in sina kunder på länge. Omdömen kanske inte är representativa

Har besvarat 100 % av sina negativa omdömen

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3,7

Alla omdömen

(363)

218 omdömen under de senaste 12 månaderna

Skriv ett omdöme
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Betygsatt 4 av 5 stjärnor

Nice Improvement

Overall, a great shower head and a significant improvement over the original shower head. The flow isn't quite as strong as advertised, but that is more likely due to the water pressure coming through the pipes. One issue I had was that due to how high my water supply pipe is in the shower, I had to buy an extension to drop it lower because the Muravai is long and sits high in the cradle.

7 juni 2026
Omdöme utan inbjudan
Logotyp för Muravai

Svar från Muravai

Hi there,

Thank you for your feedback! We're glad to hear you're enjoying the shower head and that it's a significant improvement over your previous one. We also appreciate your note regarding the installation height and extension requirement.

Feedback like yours helps us continue improving our products and customer experience. Thank you again for your support! 😊

Betygsatt 3 av 5 stjärnor

The Hose from Hell

I enjoy the filter and settings however the hose is cheaply made less than 2 week use in master bath and water is squirting out of the side of the hose. Also it’s hard to contact customer service.

5 juni 2026
Omdöme utan inbjudan
Logotyp för Muravai

Svar från Muravai

Hi there,

Thank you for your feedback.

We’re glad to hear you’re enjoying the filter and settings, but we’re very sorry to learn about the issue you experienced with the hose. This is not the experience we want for our customers.

We also apologize for any difficulty reaching our customer service team. Please feel free to contact us at support@muravai.co, and we’ll be happy to assist you as quickly as possible.

We appreciate you taking the time to share your experience.

Betygsatt 5 av 5 stjärnor

Great water flow and easy to install

21 maj 2026
Omdöme utan inbjudan
Logotyp för Muravai

Svar från Muravai

Hi there,

Thank you for your review! We're thrilled to hear you're enjoying the great water flow and found the installation easy. We appreciate your support and hope you continue to enjoy your Muravai shower head! 😊

Betygsatt 5 av 5 stjärnor

Is a great product

This is my second purchase buy for family to use

22 maj 2026
Omdöme utan inbjudan
Logotyp för Muravai

Svar från Muravai

Hi there,

Thank you so much for your support! We're thrilled to hear that you're enjoying the product and that this is your second purchase to share with your family.

Your trust in our product means a lot to us, and we truly appreciate your continued support.

Enjoy, and thank you for choosing Muravai!

Betygsatt 5 av 5 stjärnor

Excelent is great to have it.

30 maj 2026
Omdöme utan inbjudan
Logotyp för Muravai

Svar från Muravai

Hi there,

Thank you for your feedback! We're delighted to hear that you're enjoying it and that it's been great to have.

We truly appreciate your support and hope you continue to enjoy your Muravai shower experience!

Betygsatt 5 av 5 stjärnor

All family members are happy with our…

All family members are happy with our new shower head.

20 maj 2026
Omdöme utan inbjudan
Logotyp för Muravai

Svar från Muravai

Hi there,

Thank you for your wonderful feedback! We're delighted to hear that all of your family members are happy with the new shower head.

We truly appreciate your support and are grateful that you chose Muravai. Enjoy your showers!

Betygsatt 1 av 5 stjärnor

DO NOT BUY AND CHECK THEIR REFUND…

DO NOT BUY AND CHECK THEIR REFUND POLICY!!! SCAM
THEY PUT ME ON A £30 subscription a month without making it clear !!!!!!!! SCAM SCAM SCAM

29 maj 2026
Omdöme utan inbjudan
Logotyp för Muravai

Svar från Muravai

Hi there,

We’re sorry to hear about your experience and appreciate you sharing your feedback.

If you believe you were enrolled in a subscription unintentionally, please contact us with your order details at support@muravai.co, and we’ll be happy to review your account and assist you further.

Betygsatt 1 av 5 stjärnor

False product.

A friend of mine has a muravai from a few years ago. I decided to go for it and get one. I was disappointed to see it was a knockoff in muravai packaging. The one my firend has is seamless, has the official logo, and didn't have much plastic. The one i received was entirely plastic, had no logo, and leaked out of the shower head when in different modes. This is garbage and I didnt do my due diligence before trusting this company. They have not tried to make things right. Their ads and website materials are duplicitous and misleading compared to the real product. SPEND YOUR MONEY ELSEWHERE.

21 maj 2026
Omdöme utan inbjudan
Logotyp för Muravai

Svar från Muravai

Hi there,

We’re sorry to hear about your experience and apologize that the product did not meet your expectations. We do not sell knockoff products, and we’d like the opportunity to review the issue further.

Please send photos or a short video of the product and leaking issue to support@muravai.co so our team can investigate and assist you further.

Betygsatt 5 av 5 stjärnor

Bought two shower heads and both have…

Bought two shower heads and both have great pressure. One had an o ring that broke after a month but customer support helped replace it for free so thank you! Overall great product and customer experience

21 maj 2026
Omdöme utan inbjudan
Logotyp för Muravai

Svar från Muravai

Hi there,

Thank you so much for your feedback! We’re glad to hear that both shower heads have been working well and providing great water pressure.

We’re also happy our customer support team was able to assist you with the replacement o-ring. Your patience and understanding truly mean a lot to us.

Thank you again for your support and for sharing your experience!

Betygsatt 5 av 5 stjärnor

The filtered shower head is awesome

The filtered shower head is awesome! In addition to the quality of the product, their customer service has been excellent!

20 maj 2026
Omdöme utan inbjudan
Logotyp för Muravai

Svar från Muravai

Hi there,

Thank you so much for your kind words! We’re thrilled to hear that you’re loving the filtered shower head and that you’ve had a great experience with our customer service as well.

Your feedback truly means a lot to us, and we appreciate you taking the time to share your experience. Enjoy your showers, and please don’t hesitate to reach out if you ever need anything in the future!

Betygsatt 1 av 5 stjärnor

Muravai

Muravai, bought this shower head from this company. It was made of 90% plastic and leaked from the valves on the hand controller from the start. When I contacted Muravai about it their solution was an attempt to buy me back. I continued to attempt to get a refund and finally got to either send it back to an address that is hard to find anywhere on their website, or take a 75% refund and keep the hardware. When I looked through the return policy it is not helpful and I would probably be paying a hefty restocking fee for the return. Would not suggest using this company.

11 maj 2026
Omdöme utan inbjudan
Logotyp för Muravai

Svar från Muravai

Hi there,

We’re sorry to hear about your experience and appreciate your feedback. Our intention with the partial refund offer was to provide a quicker resolution without the inconvenience of a return. We also apologize for the issues you experienced with the product and the confusion regarding the return process.

If there’s anything further we can assist you with, please feel free to reach back out to us at support@muravai.co.

Betygsatt 5 av 5 stjärnor

excellent all around

18 maj 2026
Omdöme utan inbjudan
Logotyp för Muravai

Svar från Muravai

Hi there,

Thank you so much for your kind words! We're thrilled to hear you had an excellent experience all around. We truly appreciate your support and hope you continue enjoying your purchase!

Thank you again for choosing Muravai!

Betygsatt 1 av 5 stjärnor

Don’t Buy Muravai

I recently bought this Muravai showerhead directly from their website, and let me tell you — don’t fall for the hype. They hit you with the “buy one, get one free” deal and make it sound like you’re getting a $60 value. What they don’t make clear is the sneaky subscription they slide you into. You’re automatically signed up to buy their filters at their pace, and they bill your card without making it obvious. Luckily, I’m meticulous, so I caught it — but most people won’t.

Now let’s talk about the actual product.

One of the showerheads literally cracked at the base where it screws in. I thought it was loose, but nope — cracked on both sides. Once you hold it, you realize how flimsy and cheap it feels. Does it look nice? Sure. Do they have great marketing? Absolutely. But is it a good product? Absolutely not.

I moved into my new place and haven’t even paid rent three times yet, and the showerhead is already broken. I’ve had showerheads for years without a single issue, but this one didn’t even last a few months.

Please do not fall for the marketing.
This is crap. This is crap. This is crap. This is crap. This is crap. This is CRAP!!!

12 maj 2026
Omdöme utan inbjudan
Logotyp för Muravai

Svar från Muravai

Hi there,

We’re sorry to hear about your experience and that the product did not meet your expectations.

To clarify, the BOGO offer applies to the showerhead only, and any additional items were included as free gifts as part of the promotion.

We also understand your concern regarding the subscription and appreciate your feedback.

If you’d like, please contact us at support@muravai.co so we can review your order and assist you further.

Betygsatt 1 av 5 stjärnor

I don’t like how even on the full…

I don’t like how even on the full setting the water comes out misty. If you have a shower curtain it blows it all over the place. Plus the pin holes the water comes out of do not spray evenly. Approximately 4 - 7 holes spray in different directions. I tried to complain directly to customer service and they gave me these ridiculous things to try to reduce the misty water blowing and try to reduce pressure of the shower head, which make it a very unsatisfying shower and difficult to rinse soap off. I appealed to customer service a few times and they kept feeding me BS.

24 april 2026
Omdöme utan inbjudan
Logotyp för Muravai

Svar från Muravai

Hi there,

We sincerely apologize for the frustration and disappointment caused. We understand your concerns regarding the misty spray, uneven nozzle flow, and the difficulty rinsing properly.

We also apologize if the troubleshooting steps provided did not resolve the issue for you. Your feedback is important to us, and we will escalate this further with our team for review.

If possible, please send a short video of the spray pattern to support@muravai.co so we can assist further.

Betygsatt 4 av 5 stjärnor

I like that the water is filtered while…

I like that the water is filtered while I'm taking a shower. I bought this item from Muravai and a wash towel from another company and started using both at the same time. Unfortunately, my skin broke out. It was as if I was allergic to something. That's why I didn't submit a review until I figured out what was going on. It turned out to be the wash towel. This shower head has way too much water pressure. That can be taken care off by adjusting the water flow at the valves. However, my shower curtain still flops around when the water is on. It sits a little too high. I'll have get used to that. The hose is just a little short, but that's ok. I still like my Muravai filtered shower head.

11 maj 2026
Omdöme utan inbjudan
Logotyp för Muravai

Svar från Muravai

Hi there,

Thank you for sharing your experience with us. We’re glad to hear you’re enjoying the filtered water from your Muravai shower head and that you were able to identify the cause of the skin irritation.

We also appreciate your honest feedback regarding the water pressure, height, and hose length, as it helps us continue improving our products.

Thanks again for your support and for choosing Muravai!

Betygsatt 1 av 5 stjärnor

SCAM

SCAM! Hidden subscription, no support from the customer service.

6 maj 2026
Omdöme utan inbjudan
Logotyp för Muravai

Svar från Muravai

Hi there,

We’re sorry to hear about your experience and understand your frustration.

The subscription details and renewal reminders are provided during and after checkout, but we apologize if this caused confusion.

Please contact us at support@muravai.co with your order details so we can further assist you.

Betygsatt 1 av 5 stjärnor

Poor Build Quality

The shower heads were perfect when we first installed them however after a few weeks, both shower heads now have hairline fractures and water sprays out the side whenever we use the stopper feature on the shower head. Essentially both products are damaged and inoperable at this point. Maybe that’s why it was a buy one get one offer since the company knows the build quality isn’t the best. And NO the shower heads were not dropped causing the issue I’m describing

22 april 2026
Omdöme utan inbjudan
Logotyp för Muravai

Svar från Muravai

Hi there,

We’re very sorry to hear about your experience, that’s definitely not the quality we aim to deliver.

We’d like to look into this and make it right. Please reach out to us at support@muravai.co with your order details and a photo of the issue, and our team will assist you promptly.

Thank you for your feedback.

Betygsatt 1 av 5 stjärnor

Important information not mentioned

I've been all over the website and even commented on an ad on their Facebook page, I cannot find some extremely important information about the product. Every company knows there is specific information about shower heads that people want to know but this company doesn't list this specific information anywhere. Not really a good look.
What is the GPM?
What is it made out?
Can't claim "high pressure" but be made out of all plastic with a 1.75 GPM.

28 april 2026
Omdöme utan inbjudan
Logotyp för Muravai

Svar från Muravai

Hi there,

Thank you for your feedback, we understand your concern.

Our shower heads meet water-efficiency standards while still providing strong pressure, and are made with durable, reinforced materials. We also appreciate your point about clearer product details and will share this with our team.

If you have any questions, feel free to contact us at support@muravai.co.

Betygsatt 1 av 5 stjärnor

Absolute trash

Absolute trash. My wife found these on a social media platform. The deal was two shower heads and a bunch of filters. Within 6 months, we've gone through both shower heads, each of them springing leaks in the side of the cheap plastic handles. Honestly, I think I could 3D print a strong shower head. Save your money and don't buy this junk.

2 maj 2026
Omdöme utan inbjudan
Logotyp för Muravai

Svar från Muravai

Hi there,

We’re really sorry to hear about your experience.

We’d appreciate the opportunity to look into this and make things right for you. Please reach out to us at support@muravai.co with your order details, and our team will assist you further.

Thank you for your feedback.

Betygsatt 5 av 5 stjärnor

I love how strong the water pressure is…

I love how strong the water pressure is and I’ve noticed that the water filter is doing its job. I just wish that there’s an adjustable attachment to make the shower head come down lower for short people like me.

1 april 2026
Omdöme utan inbjudan
Logotyp för Muravai

Svar från Muravai

Hi there,

Thank you so much for your kind feedback—we’re really glad to hear you’re enjoying the strong water pressure and that the filter is working well for you!

We appreciate your suggestion regarding an adjustable attachment, and we’ll definitely pass this along to our team for consideration.

Thanks again for sharing your experience!

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