Items ordered and delivered efficiently. Had a small problem with one of the item supplied which was quickly resolved by customer services. All in all a very good experience and excellent customer s... Se mer
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Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Great range of products , good prices. Website is terrible , cannot get a formal quote from the basket page. The click tab just takes you to payment. Previously the website was far less clunky and... Se mer
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I'm a new employee to Moog and didn't have any safety shoes - I ordered my new safety shoes from you guys last Tuesday, I was told they would arrive up to a week later. But two days later, I had an... Se mer
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I ordered an internal groove digital calliper and told the sales person that we were closed Friday to Sunday. The sales person confirmed this note had been added to the order, and that the goods would... Se mer
Företaget har svarat
Företagsinformation
- Leverantör av industriutrustning
- Slipmedelstillverkare
- Leverantör av fabriksutrustning
- Tillverkare
- Leverantör av säkerhetsutrustning
- Ståldistributör
Skrivet av företaget
As a leader in the supply of Metalworking, MRO and Safety products, MSC helps drive the growth of customers by providing engineering support across the entire shop floor. MSC will find the correct tool for the job, helping customers increase efficiencies and develop solutions for their production challenges.
Your Machine Shop Specialist
Skrivet av företaget
- Solving your operational challenges
- Helping machine shops and businesses keep production running smoothly with the right tools, available when you need them. From high‑performance cutting tools and toolholding to safety and maintenance supplies, you get fast access to quality products, expert support and reliable next‑day delivery. Reduce downtime, control costs and focus on making your business succeed, not chasing supplies.
Reliable and Easy Business Partner
We value our customers and deliver what we say we will
We offer a no-quibble returns policy on all catalogue items, with free collection from your premises. For non-catalogue items, we provide quotations within 4 hours, and our team responds to all written and email enquiries within 2 hours. If you need your order quickly, simply order online or call our freephone number, 0800 66 33 55, and your items will be ready for collection within 20 minutes.
Kontaktuppgifter
7 Pacific Avenue, WS10 7WP, Wednesbury, Storbritannien
- 0800 66 33 55
- customerservice@mscdirect.co.uk
- mscdirect.co.uk
Next Day Delivery
4,6
Utmärkt
2 tn omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Har besvarat 100 % av sina negativa omdömen
Svarar vanligtvis inom 48 timmar
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
I am happy doing business with you. Good service
I am happy doing business with you because you deliver on time as promised.
21 april 2026
Svar från MSC Industrial Supply Co.
Good afternoon Peter
Thank you for taking the time to leave us a 4 star review of our services. We appreciate your comments.
Kind regards
Bec
MSC Industrial Supply
Svar från MSC Industrial Supply Co.
Good afternoon,
Thank you for your 5 star review. We look forward to hearing from you soon.
Kind regards
Bec
MSC Industrial Supply
Easy to order very helpful and…
Easy to order very helpful and pleasant.
Collected next day no problems
Excellent service
15 april 2026
Svar från MSC Industrial Supply Co.
Good afternoon Susan,
Thank you for taking the time to review us a 5 star.
It’s great to see we have delivered you a fantastic service.
Kind regards
Bec
MSC Industrial Supply.
Broach Cutters presentation box damaged…
Broach Cutters presentation box damaged in shipment.
Boring bar set had missing parts when delivered, but this was rectified later.
8 april 2026
Svar från MSC Industrial Supply Co.
Good afternoon Tony,
Thank you for taking the time to leave us your review. Your feedback is very valuable to us as we are then able identify the issue and help to prevent a reoccurrence.
Kind regards
Bec
MSC Industrial Supply
Svar från MSC Industrial Supply Co.
Good morning,
Thank you for taking the time to review us a 5 star, this is really great to see. We look forward to hearing from you in the future.
Kind regards
Bec
MSC Industrial Supply.
i liked most how helpful employee Asha…
i liked most how helpful employee Asha Nerr is with all my enquiries
14 april 2026
Svar från MSC Industrial Supply Co.
Good morning Christian,
Thank you for leaving us a 5-star review. We appreciate your comments and will pass the feedback on to Asha.
Look forward to hearing from you soon.
Kind regards
Bec
MSC Industrial Supply
Rapid service and supplying some emery…
Rapid service and supplying some emery sheets I've been searching for for a long time.
Keith Simpson 1849 Goldsmiths
14 april 2026
Svar från MSC Industrial Supply Co.
Good morning Keith,
Thank you for taking the time to review us 5 stars. We are glad you are happy with the service provided.
We hope to hear from you again soon.
Kind regards
Bec
MSC Industrial Supply
Great service as always.
10 april 2026
Svar från MSC Industrial Supply Co.
Good afternoon,
Thank you for taking the time to leave us a 5-star review of our services. We appreciate your comments.
Kind regards
Bec
MSC Industrial Supply
large filter
Cracking price for such a large filter. Excellent communication and super quick delivery. Will definitely use again
7 april 2026
Svar från MSC Industrial Supply Co.
Good morning Steve,
Thank you for taking the time to review us a 5 star.
It’s great to see we have delivered you a fantastic service.
We look forward to hearing from you again soon.
Kind regards
Bec
MSC Industrial Supply.
A Very Helpful Firm.
Although I thought i had found the correct item on the firm's website, I was able to phone and get confirmation that it was the correct grade of product for my requirement. Although this was a small purchase, the use of a wrong product could have serious consequences.
9 april 2026
Svar från MSC Industrial Supply Co.
Good morning Paul,
Thank you for taking the time to review us 5 stars. We are glad you are happy with the service provided.
We hope to hear from you again soon.
Kind regards
Bec
MSC Industrial Supply
Overrnight service!
7 april 2026
Svar från MSC Industrial Supply Co.
Good morning Mike,
Thank you for taking the time to leave us a 5 star review of our services. We appreciate your comments.
Kind regards
Bec
MSC Industrial Supply
Svar från MSC Industrial Supply Co.
Good morning Andrew,
Thank you for your 5 star review. We look forward to hearing from you soon.
Kind regards
Bec
MSC Industrial Supply
Svar från MSC Industrial Supply Co.
Good afternoon Chris,
Thank you for taking the time to leave us a 5-star review. We appreciate your comments.
Kind regards
Bec
Svar från MSC Industrial Supply Co.
Good afternoon Ben,
Thank you for taking the time to review us 5 stars. We are glad you are happy with the service provided.
We hope to hear from you again soon.
Kind regards
Bec
MSC Industrial Supply
Didn't save my Quote
The sales them did not save my Quote so when I rang back with our ERIO number we had to go through the order again, and then I had to wait till they checked with DPD that all the items could by sent which took another 5 minutes or so. All the items arrived the next day but one of the sharpening stones was broken because they were loose in a bag with other bits.
30 mars 2026
Svar från MSC Industrial Supply Co.
Good afternoon Stephen,
Thank you for taking the time to leave us your review. We understand our Customer Support colleague has dealt with your query.
Your feedback is very valuable to us as we are then able identify the issue and help to prevent a reoccurrence.
Kind regards
Bec
great good help
13 mars 2026
Svar från MSC Industrial Supply Co.
Good afternoon Bal,
Thank you for your 5 star review. We look forward to hearing from you soon.
Kind regards
Bec
MSC Industrial Supply
Postage time was very good
Postage time was very good. DPD followed my instructions but I was in to collect.
30 mars 2026
Svar från MSC Industrial Supply Co.
Good afternoon Mr Mason,
Thank you for taking the time to leave us a 5 star review of our services. We appreciate your comments.
Kind regards
Bec
MSC Industrial Supply
Excellent delivery & great product
25 mars 2026
Svar från MSC Industrial Supply Co.
Good afternoon,
Thank you for your 5-star review, this is fantastic to see. We look forward to hearing from you very soon.
Kind regards
Rebbekah
MSC Industrial Supply
Always a good experience to do business…
Always a good experience to do business with MSC. Hugh range of products, current stock levels displayed and always next day delivery.
27 mars 2026
Svar från MSC Industrial Supply Co.
Good afternoon Jeremy,
Thank you for your review of our service. We are pleased to see we were able to deliver you a great experience.
Kind regards
Rebbekah
MSC Industrial Supply
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Företag kan be sina kunder om omdömen via automatiska inbjudningar. Dessa omdömen markeras som verifierade för att visa att det handlar om verifierade upplevelser.
Läs mer om andra typer av omdömen.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
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Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.