Items ordered and delivered efficiently. Had a small problem with one of the item supplied which was quickly resolved by customer services. All in all a very good experience and excellent customer s... Se mer
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Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Great range of products , good prices. Website is terrible , cannot get a formal quote from the basket page. The click tab just takes you to payment. Previously the website was far less clunky and... Se mer
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I'm a new employee to Moog and didn't have any safety shoes - I ordered my new safety shoes from you guys last Tuesday, I was told they would arrive up to a week later. But two days later, I had an... Se mer
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I ordered an internal groove digital calliper and told the sales person that we were closed Friday to Sunday. The sales person confirmed this note had been added to the order, and that the goods would... Se mer
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Företagsinformation
- Leverantör av industriutrustning
- Slipmedelstillverkare
- Leverantör av fabriksutrustning
- Tillverkare
- Leverantör av säkerhetsutrustning
- Ståldistributör
Skrivet av företaget
As a leader in the supply of Metalworking, MRO and Safety products, MSC helps drive the growth of customers by providing engineering support across the entire shop floor. MSC will find the correct tool for the job, helping customers increase efficiencies and develop solutions for their production challenges.
Your Machine Shop Specialist
Skrivet av företaget
- Solving your operational challenges
- Helping machine shops and businesses keep production running smoothly with the right tools, available when you need them. From high‑performance cutting tools and toolholding to safety and maintenance supplies, you get fast access to quality products, expert support and reliable next‑day delivery. Reduce downtime, control costs and focus on making your business succeed, not chasing supplies.
Reliable and Easy Business Partner
We value our customers and deliver what we say we will
We offer a no-quibble returns policy on all catalogue items, with free collection from your premises. For non-catalogue items, we provide quotations within 4 hours, and our team responds to all written and email enquiries within 2 hours. If you need your order quickly, simply order online or call our freephone number, 0800 66 33 55, and your items will be ready for collection within 20 minutes.
Kontaktuppgifter
7 Pacific Avenue, WS10 7WP, Wednesbury, Storbritannien
- 0800 66 33 55
- customerservice@mscdirect.co.uk
- mscdirect.co.uk
Next Day Delivery
4,6
Utmärkt
2 tn omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Har besvarat 100 % av sina negativa omdömen
Svarar vanligtvis inom 48 timmar
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Svar från MSC Industrial Supply Co.
Good afternoon Paul,
Thank you for taking the time to leave us your review and speaking with us this afternoon.
Your feedback is very valuable to us as we are then able identify the issue and help to prevent a reoccurrence.
Kind regards
Kelly
Fast Service Competitive Price
I was looking for a particular tool online and came across MSC website, the item was at least 15% cheaper than I had found through our usual supplier.
It was easy to order and the item came within 2 working days.
1 maj 2026
Svar från MSC Industrial Supply Co.
Good afternoon,
Thank you for sharing such a great 5 star review, we appreciate your feedback and look forward to continuing business with you.
Kind regards
Kelly
Svar från MSC Industrial Supply Co.
Good morning Frank,
Thank you so much for your 5‑star review! We are really pleased to hear you had a great experience with us.
Your feedback means a lot to us, and we look forward to helping you again in the future.
Kind regards
Kelly
Svar från MSC Industrial Supply Co.
Good morning Stuart,
Thank you for leaving us your review, we are delighted with the 5 stars.
We look forward to assisting you in the future.
Kind regards
Kelly
Svar från MSC Industrial Supply Co.
Good morning Ian,
Thank you for taking the time to leave us with your review, we welcome your positive feedback and look forward to providing you with our services in the future.
Kind regards
Kelly
Svar från MSC Industrial Supply Co.
Good morning Jon,
Thank you for your time in leaving us your review, we understand our Customer Support team member has made contact with you via email as we have been unable to reach you by telephone, please feel free to contact ourselves Mon-Fri 8:00-5:30 on 0800 663355 (option 2) for Customer Services.
Kind regards
Kelly
Svar från MSC Industrial Supply Co.
Good morning Paul,
Thank you for taking the time to leave us with your 5 star review, we are pleased to hear you were happy with your order.
Kind regards
Kelly
My first experience with MSC
A quick response was received to my initial enquiry with a precise quotation
Once my order was placed, the order was quickly processed and acknowledged
28 april 2026
Svar från MSC Industrial Supply Co.
Good morning Bill,
Thank you for leaving us with your review, we appreciate the 5 stars.
Kind regards
Kelly
Svar från MSC Industrial Supply Co.
Good morning Barry,
Thank you for your 5 star review, we are delighted to hear you are happy with our services and our staff.
We look forward to continuing supplying you in the near future.
Kind regards
Kelly
Excellent! Shame about the packaging.
This was the first time that I have used MSC and have found them excellent in nearly every respect. I was looking to purchase some sash clamps and MSC came up in my search. They had exactly what I wanted at a remarkably low price. I emailed the company to query if the stock levels shown on the website reflected their actual stock. I got a very prompt response indicating that the website displayed live stock levels. Placing my order was very straightforward and the clamps arrived as promised the next day. My only complaint was that the clamps could have been packaged better. They were packaged solely in bubble wrap. Owing to the weight of the clamps, they had broken through the packaging. Fortunately, except for some chipped paint, there was no significant damage. I think that perhaps a little more thought could have been given to the packaging and hence only 4 stars and not 5. Overall, I still found the experience overwhelmingly positive and would definitely use MSC again.
27 april 2026
Svar från MSC Industrial Supply Co.
Good morning Peter
Thank you for taking the time to leave us your review and speaking with us this morning.
Your feedback is very valuable to us as we are then able identify the issue and help to prevent a reoccurrence.
Kind regards
Rebbekah
MSC Industrial Supply
Great service thanks
27 april 2026
Svar från MSC Industrial Supply Co.
Good morning,
Thank you for leaving us with your 5 star review, we really do appreciate you taking the time to do this and are thrilled to hear you are happy with the service we provide.
Kind regards
Kelly
Hose
Good description of the part making searching easier. Good price point and very speedy delivery.
27 april 2026
Svar från MSC Industrial Supply Co.
Good morning Sandie,
Thank you for leaving us with a 5 star review.
We appreciate your feedback.
Kind regards
Kelly
Great Service
28 april 2026
Svar från MSC Industrial Supply Co.
Good afternoon Joanne,
Thank you for taking the time to leave us your 5 star review, we do appreciate it. We hope to hear from you very soon.
Kind regards
Rebbekah
MSC Industrial Supply
Svar från MSC Industrial Supply Co.
Good afternoon Carlos,
Thank you for taking the time to leave us a review and rating our service at 5 stars, this is fantastic to see.
Kind regards
Rebbekah
MSC Industrial Supply
Good Service and delivery
23 april 2026
Svar från MSC Industrial Supply Co.
Good afternoon Roy,
Thank you for taking the time to leave us a review and rating our service at 5 stars, we do appreciate it.
Kind regards
Rebbekah
MSC Industrial Supply
Great customer service
Kaz was very responsive and helpful on the phone today. Pointed me straight to the part needed.
28 april 2026
Omdöme utan inbjudan
Svar från MSC Industrial Supply Co.
Good afternoon,
Thank you for your review of our service. We are pleased to see we were able to deliver you a great experience.
Kind regards
Rebbekah
MSC Industrial Supply
Lady on the phone from sales was very…
Lady on the phone from sales was very helpful when I couldn’t reach customer services to sort a login issue.
20 april 2026
Svar från MSC Industrial Supply Co.
Good afternoon,
Thank you for your 5-star review, we really do appreciate it. Look forward to hearing from you in the near future.
Kind regards
Rebbekah
MSC Industrial Supply
delivered Next Day Thank you
21 april 2026
Svar från MSC Industrial Supply Co.
Good afternoon Lucy,
Thank you for taking the time to leave us a review and rating our service at 5 stars, we do appreciate it.
Kind regards
Rebbekah
MSC Industrial Supply
The next day delivery was not delivered…
The next day delivery was not delivered as stated ,also know tracking even available ?
21 april 2026
Svar från MSC Industrial Supply Co.
Good afternoon Gordon,
Thank you very much for taking the time to leave us your review, your feedback is very important to us.
We can see our dedicated Customer Support team are currently in talks with you with a goal to resolve your query.
Kind regards
Bec
MSC Industrial Supply
Fantastic!
Fantastic!
Had abit of a issue, the team sorted as soon as possible.
Knowledgeable staff, great service and products.
Would highly recommend.
17 april 2026
Svar från MSC Industrial Supply Co.
Good afternoon Janine,
Thank you for taking the time to leave us a 5 star review of our services. We are glad you are happy with the service provided.
We hope to hear from you again soon.
Kind regards
Bec
MSC Industrial Supply
Detta är Trustpilot
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