Items ordered and delivered efficiently. Had a small problem with one of the item supplied which was quickly resolved by customer services. All in all a very good experience and excellent customer s... Se mer
Företaget har svarat
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Great range of products , good prices. Website is terrible , cannot get a formal quote from the basket page. The click tab just takes you to payment. Previously the website was far less clunky and... Se mer
Företaget har svarat
I'm a new employee to Moog and didn't have any safety shoes - I ordered my new safety shoes from you guys last Tuesday, I was told they would arrive up to a week later. But two days later, I had an... Se mer
Företaget har svarat
I ordered an internal groove digital calliper and told the sales person that we were closed Friday to Sunday. The sales person confirmed this note had been added to the order, and that the goods would... Se mer
Företaget har svarat
Företagsinformation
- Leverantör av industriutrustning
- Slipmedelstillverkare
- Leverantör av fabriksutrustning
- Tillverkare
- Leverantör av säkerhetsutrustning
- Ståldistributör
Skrivet av företaget
As a leader in the supply of Metalworking, MRO and Safety products, MSC helps drive the growth of customers by providing engineering support across the entire shop floor. MSC will find the correct tool for the job, helping customers increase efficiencies and develop solutions for their production challenges.
Your Machine Shop Specialist
Skrivet av företaget
- Solving your operational challenges
- Helping machine shops and businesses keep production running smoothly with the right tools, available when you need them. From high‑performance cutting tools and toolholding to safety and maintenance supplies, you get fast access to quality products, expert support and reliable next‑day delivery. Reduce downtime, control costs and focus on making your business succeed, not chasing supplies.
Reliable and Easy Business Partner
We value our customers and deliver what we say we will
We offer a no-quibble returns policy on all catalogue items, with free collection from your premises. For non-catalogue items, we provide quotations within 4 hours, and our team responds to all written and email enquiries within 2 hours. If you need your order quickly, simply order online or call our freephone number, 0800 66 33 55, and your items will be ready for collection within 20 minutes.
Kontaktuppgifter
7 Pacific Avenue, WS10 7WP, Wednesbury, Storbritannien
- 0800 66 33 55
- customerservice@mscdirect.co.uk
- mscdirect.co.uk
Next Day Delivery
4,6
Utmärkt
2 tn omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Har besvarat 100 % av sina negativa omdömen
Svarar vanligtvis inom 48 timmar
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Delivery frre after a very acceptable…
Delivery free after a very acceptable low purchase point is passed and very fast.
27 maj 2026
Svar från MSC Industrial Supply Co.
Good afternoon Linda, Thank you for sharing your 5 star review, glad to see everything went well. Many thanks , Shelby
Over night delivery
Over night delivery, cutter worked perfect, we were able to keep our customer running
26 maj 2026
Svar från MSC Industrial Supply Co.
Good morning Stan,
Thank you for sharing your feedback, we really appreciate your 5 star review.
We are glad to hear everything went smoothly.
Kind regards
Kelly
everything perfect
everything perfect - credit also to the person in customer services who helped with account issue
26 maj 2026
Svar från MSC Industrial Supply Co.
Good morning Rhys,
Thank you for your 5 star review, we really appreciate your time.
We will be sure to pass on your feedback to our associate. We are thrilled we were able to assist you to ensure you had a positive experience with us.
Kind regards
Kelly
Svar från MSC Industrial Supply Co.
Good morning Rebecca,
Thank you for your 5 star review, we are glad to hear you are happy with the service we provide and look forward to doing future business with you.
Kind regards
Kelly
Svar från MSC Industrial Supply Co.
Good morning Alan,
Thank you for taking the time to leave us with your 5 star review.
We are delighted to hear that your experience has been a positive one.
Kind regards
Kelly
Svar från MSC Industrial Supply Co.
Hi Mark,
Thank you for taking the time to leave us such a great review and the 5 stars we greatly appreciate it.
We will continue to provide you with a service that you can expect to receive.
Kind regards
Kelly
Found whet I needed quickly and at a…
Found what I needed quickly and at a reasonable price Prompt delivery
14 maj 2026
Svar från MSC Industrial Supply Co.
Good morning Paul,
Thank you for sharing your review and for the 5 stars we are extremely happy to hear that your experience was a good one.
We look forward to assisting you in the future.
Kind regards
Kelly
Not kept hanging on the phone quick…
Not kept hanging on the phone quick to answer sales people very helpful next day delivery
13 maj 2026
Svar från MSC Industrial Supply Co.
Good morning Keith,
Thank you for taking the time to leave us your 5 star review, we are thrilled to hear your positive feedback.
We look forward to future business with you.
Kind regards
Kelly
Svar från MSC Industrial Supply Co.
Good morning Peter,
We really appreciate your time in leaving us such a great review and the 5 stars.
We take pride in providing first-class service and are delighted to hear we achieved this for you.
Kind regards
Kelly
Troy was a pleasure to deal with
Troy was excellent in ensuring that we got the best value for money. Extremely pleasant and professional
14 maj 2026
Svar från MSC Industrial Supply Co.
Good afternoon Jacqueline,
Thank you for taking the time to leave us a fabulous 5 star review which we will happily share with our colleague.
We are passionate about providing a service you can rely on and look forward to assisting you in the future.
Kind regards
Kelly
Svar från MSC Industrial Supply Co.
Good morning Michael,
Thank you for taking the time to leave us with your 5 star review.
We are delighted that you happy with our customer service we pride ourselves on being great at this.
Kind regards
Kelly
The service from the suppliers was good…
The service from the suppliers was good delivery is rubish, we still have not received it.
12 maj 2026
Svar från MSC Industrial Supply Co.
Good morning Mrs Goold,
Thank you for taking the time to leave us your review and feedback.
We thank Mr Goold for speaking to us early today.
Should you need to contact us please call us Mon-Fri 8:00-5:30 on 0800663355 option 2 for Customer Services.
Kind regards
Kelly
Svar från MSC Industrial Supply Co.
Good morning Reginald,
Thank you for your 5 star review, we appreciate your time.
We are glad to hear you had a positive experience with us and look forward to assisting you in the future.
Kind regards
Kelly
Ontime Delivery
13 maj 2026
Svar från MSC Industrial Supply Co.
Good afternoon Anitha,
Thank you greatly for your 5 star review, we are delighted to hear that you were happy with your experience.
We appreciate your business and look forward to supplying you again soon.
Kind regards
Kelly
Svar från MSC Industrial Supply Co.
Good morning Lesley,
Thank you for taking the time to leave us with your 5 star review.
We are thrilled to hear that you had such a positive experience with us and look forward to future business with us.
Kind regards
Kelly
Svar från MSC Industrial Supply Co.
Good morning Dave,
Thank you for taking the time to leave us your review and taking my call today.
We appreciate your feedback and will be in touch with you again shortly.
Kind regards
Kelly
Customer Service Department
Ordering a tool that was showing in…
Ordering a tool that was showing in stock, we paid for next day delivery with DPD. It didn't turn up so we called you and you told us that the tool was not in stock and you was waiting for them as you had to order them . Why show stock as in stock to order , when clearly it isn't ?
11 maj 2026
Svar från MSC Industrial Supply Co.
Good morning,
Thank you for your time in leaving us your review, a member our Customer Support team member has made contact with you via email as we have been unable to reach you by telephone, please feel free to contact ourselves Mon-Fri 8:00-5:30 on 0800 663355 (option 2) for Customer Services.
Kind regards
Kelly
Giving a quick response to my enquiries…
Giving a quick response to my enquiries and website is easy to use.
11 maj 2026
Svar från MSC Industrial Supply Co.
Good morning,
Thank you for taking the time to leave us with a 5 star review we really appreciate it.
Kind regards
Kelly
Fast delivery and great price
I was buying thread repair coils and already committed to the order but they offered a good discount after this fact which is rarely ever seen. And super fast delivery too.
5 maj 2026
Svar från MSC Industrial Supply Co.
Good morning Robert,
Thank you for your time in leaving us your review we really appreciate it.
Its great to receive 5 stars from you and look forward to doing business with you in the future.
Kind regards
Kelly
Customer Service Department
Prompt delivery!
Prompt delivery!
You can rely on MSC Industrial Supply Co, order one day and the goods arrive the next.
Well done.
7 maj 2026
Svar från MSC Industrial Supply Co.
Good morning David,
Thank you for taking the time to leave us a review.
We are delighted with the 5 stars.
We love to hear great feedback from our customers.
Kind regards
Kelly
Customer Service Dept
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Företag kan be sina kunder om omdömen via automatiska inbjudningar. Dessa omdömen markeras som verifierade för att visa att det handlar om verifierade upplevelser.
Läs mer om andra typer av omdömen.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
Här är 8 tips på hur man kan skriva omdömen på bästa sätt.
Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.