Items ordered and delivered efficiently. Had a small problem with one of the item supplied which was quickly resolved by customer services. All in all a very good experience and excellent customer s... Se mer
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Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Great range of products , good prices. Website is terrible , cannot get a formal quote from the basket page. The click tab just takes you to payment. Previously the website was far less clunky and... Se mer
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I'm a new employee to Moog and didn't have any safety shoes - I ordered my new safety shoes from you guys last Tuesday, I was told they would arrive up to a week later. But two days later, I had an... Se mer
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I ordered an internal groove digital calliper and told the sales person that we were closed Friday to Sunday. The sales person confirmed this note had been added to the order, and that the goods would... Se mer
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Företagsinformation
- Leverantör av industriutrustning
- Slipmedelstillverkare
- Leverantör av fabriksutrustning
- Tillverkare
- Leverantör av säkerhetsutrustning
- Ståldistributör
Skrivet av företaget
As a leader in the supply of Metalworking, MRO and Safety products, MSC helps drive the growth of customers by providing engineering support across the entire shop floor. MSC will find the correct tool for the job, helping customers increase efficiencies and develop solutions for their production challenges.
Your Machine Shop Specialist
Skrivet av företaget
- Solving your operational challenges
- Helping machine shops and businesses keep production running smoothly with the right tools, available when you need them. From high‑performance cutting tools and toolholding to safety and maintenance supplies, you get fast access to quality products, expert support and reliable next‑day delivery. Reduce downtime, control costs and focus on making your business succeed, not chasing supplies.
Reliable and Easy Business Partner
We value our customers and deliver what we say we will
We offer a no-quibble returns policy on all catalogue items, with free collection from your premises. For non-catalogue items, we provide quotations within 4 hours, and our team responds to all written and email enquiries within 2 hours. If you need your order quickly, simply order online or call our freephone number, 0800 66 33 55, and your items will be ready for collection within 20 minutes.
Kontaktuppgifter
7 Pacific Avenue, WS10 7WP, Wednesbury, Storbritannien
- 0800 66 33 55
- customerservice@mscdirect.co.uk
- mscdirect.co.uk
Next Day Delivery
4,6
Utmärkt
2 tn omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Har besvarat 100 % av sina negativa omdömen
Svarar vanligtvis inom 48 timmar
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Have been using MSC since it was J&L…
Have been using MSC since it was J&L over 20 years now.
Fair prices, plenty of stock, easy to order - what more do you need.
18 juni 2026
Svar från MSC Industrial Supply Co.
Hi Paul,
Thank you for leaving us such a great 5 Star review, we appreciate the great feedback.
We look forward to doing further business with you.
Kind regards
Kelly
Customer Service Department
Svar från MSC Industrial Supply Co.
Hello Martin,
Thank you for taking time to leave us a 5 star review.
We are happy to hear that everything went smoothly
Many thanks
Shelby
Next day delivery with no problems
16 juni 2026
Svar från MSC Industrial Supply Co.
Good morning Joseph,
We are glad to hear everything went smoothly.
We appreciate you taking time to leave us a review.
Many thanks
Shelby
Absolutely fantastic experience from… start to the finish, the rep who came to site was first class and showed an intrest in our company. We had support with product supply and choice.
Absolutely fantastic experience from start to finish! The team at MSC is incredibly professional, supportive, and truly goes the extra mile. They didn't just meet my expectations—they exceeded them in every way. I highly recommend their services to anyone looking for top-tier support."
16 juni 2026
Svar från MSC Industrial Supply Co.
Thank you so much for your fantastic 5 star review!
We are delighted to hear that you had such a positive experience with us from start to finish.
We look forward to doing more business with you in the future.
Many thanks
Shelby
Great Experience all round
Great website - easy to navigate.
Great office staff - friendly and efficient.
Great prices
Great delivery service.
All in all MSC exceeded my expectations and will become a go to place for my engineering consumables going forward.
11 juni 2026
Svar från MSC Industrial Supply Co.
Good morning Adie,
Thank you for taking time to leave us an excellent review.
We look forward to doing business with you in the future.
Many thanks
Shelby
Svar från MSC Industrial Supply Co.
Good morning, Thank you for your 5 star review, we are pleased to hear that you you were happy with our service.
Many thanks
Shelby
Whatever our engineers need, they get it the next dayems
Always 5* helpful people, clear & simple systems
Always 5* range of products
Always 5* next day delivery
9 juni 2026
Svar från MSC Industrial Supply Co.
Good evening,
Thank you for your excellent 5 star review.
We will pass this feedback on to the relevant departments.
Many thanks
Shelby
excellent service
5 juni 2026
Svar från MSC Industrial Supply Co.
Good morning Thomas,
Thank you for taking time to leave us a 5 star review, we appreciate your feedback
Many thanks
Shelby
Superb
Young lady was very helpful and efficient goods arrived next day top class company 👏
8 juni 2026
Svar från MSC Industrial Supply Co.
Hello Graham, Thank you for taking time to leave us a 5 star review.
We are happy that you are please with the service received.
Many thanks
Shelby
Good but expensive
Great selection of products at reasonable but not good prices. Delivery was slow as you use DPD to send to Northern Ireland for which I am charged £8 for tiny end mills! Why can you not use Royal Mail for small orders?
4 juni 2026
Svar från MSC Industrial Supply Co.
Good morning,
Thank you for your feedback.
We are pleased to hear that you found our product selection and pricing reasonable.
We appreciate your comments regarding delivery, we currently use DPD as our courier service. Your feedback has been noted and will be shared with the relevant team.
Thank you again for taking the time to leave a review.
Many thanks
Shelby
Great range of products
Great range of products , good prices.
Website is terrible , cannot get a formal quote from the basket page. The click tab just takes you to payment.
Previously the website was far less clunky and obtaining quotation was easy.
NB: After MSC read my review they reached out to me and sorted out the problems I was experiencing. I have to confess the problems were self generated so many thanks to the MSC team especially Shelby for helping me out. I should have reached out proactively as the customer service and technical support was without parallel.
3 juni 2026
Svar från MSC Industrial Supply Co.
Hello Paul,
Thank you for your review, we appreciate you taking time out to give us feedback on this, we will pass this onto our web team.
We look forward to future business with you
Many thanks
Shelby
First time calling MSC and very helpful…
First time calling MSC and very helpful company , product delivered next day.
Shame the courier just dumped them in the front garden in the pouring rain, but that’s not MSC fault .
1 juni 2026
Svar från MSC Industrial Supply Co.
Good morning Richard,
Thank you for your understanding and 5 star review.
We apologise that happened, we will certainly feed this back to our courier to avoid this happening again.
Have a great day
Many thanks
Shelby
Prompt Service
2 juni 2026
Svar från MSC Industrial Supply Co.
Good morning Terence,
Thank you for taking the time to leave us a 5 star review, your feedback is appreciated.
Many thanks
Shelby
Ordered one day
Ordered one day, delivered the next I can't complain about that! Everything here that was supposed to be here and all in all I'd need to make things up to mump about! Thanks again.
3 juni 2026
Svar från MSC Industrial Supply Co.
Good morning William,
Thank you for taking the time to leave us your 5 star review, we are very pleased to hear your positive feedback.
We look forward to future business with you.
Many thanks
Shelby
Nothing negative to say about MSC and…
Nothing negative to say about MSC and their service, quality tools etc.
My only niggle was although delivery was next day, it arrived during the evening, after we had closed. That is only a routing issue and out of MSC's hands.
2 juni 2026
Svar från MSC Industrial Supply Co.
Good morning Mike, Thank you for your understanding and 5 star review.
We will feed this back.
Have a great day.
Many thanks
Shelby
Svar från MSC Industrial Supply Co.
Hello Andy,
Thank you for sharing your feedback, we really appreciate your 5 star review.
We are glad to hear everything went smoothly.
Kind regards
Shelby
Helpfull staff great range of stocknext…
Helpfull staff great range of stocknext day delivery with updates
1 juni 2026
Svar från MSC Industrial Supply Co.
Good morning Martin, Thank you for your 5 star review.
We appreciate the feedback.
Have a great day
Many thanks
Shelby
Svar från MSC Industrial Supply Co.
Hello David, Thank you for taking time out to leave us a 5 star review, were glad to see everything went well.
Many thanks
Shelby
Delivered required rapidly as I…
Delivered required rapidly as I required them urgently. Great as always.
27 maj 2026
Svar från MSC Industrial Supply Co.
Good morning John,
Thank you for your 5 star review, we are glad to hear you are happy with the service we provide and look forward to doing future business with you.
Many thanks
Shelby
Excellent ,prompt replies by Email
Excellent ,prompt replies by Email. Quick delivery also.
28 maj 2026
Svar från MSC Industrial Supply Co.
Good afternoon Neil, Thank you for sharing your 5 star review, glad to see everything went well. Many thanks , Shelby
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