Items ordered and delivered efficiently. Had a small problem with one of the item supplied which was quickly resolved by customer services. All in all a very good experience and excellent customer s... Se mer
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Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Great range of products , good prices. Website is terrible , cannot get a formal quote from the basket page. The click tab just takes you to payment. Previously the website was far less clunky and... Se mer
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I'm a new employee to Moog and didn't have any safety shoes - I ordered my new safety shoes from you guys last Tuesday, I was told they would arrive up to a week later. But two days later, I had an... Se mer
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I ordered an internal groove digital calliper and told the sales person that we were closed Friday to Sunday. The sales person confirmed this note had been added to the order, and that the goods would... Se mer
Företaget har svarat
Företagsinformation
- Leverantör av industriutrustning
- Slipmedelstillverkare
- Leverantör av fabriksutrustning
- Tillverkare
- Leverantör av säkerhetsutrustning
- Ståldistributör
Skrivet av företaget
As a leader in the supply of Metalworking, MRO and Safety products, MSC helps drive the growth of customers by providing engineering support across the entire shop floor. MSC will find the correct tool for the job, helping customers increase efficiencies and develop solutions for their production challenges.
Your Machine Shop Specialist
Skrivet av företaget
- Solving your operational challenges
- Helping machine shops and businesses keep production running smoothly with the right tools, available when you need them. From high‑performance cutting tools and toolholding to safety and maintenance supplies, you get fast access to quality products, expert support and reliable next‑day delivery. Reduce downtime, control costs and focus on making your business succeed, not chasing supplies.
Reliable and Easy Business Partner
We value our customers and deliver what we say we will
We offer a no-quibble returns policy on all catalogue items, with free collection from your premises. For non-catalogue items, we provide quotations within 4 hours, and our team responds to all written and email enquiries within 2 hours. If you need your order quickly, simply order online or call our freephone number, 0800 66 33 55, and your items will be ready for collection within 20 minutes.
Kontaktuppgifter
7 Pacific Avenue, WS10 7WP, Wednesbury, Storbritannien
- 0800 66 33 55
- customerservice@mscdirect.co.uk
- mscdirect.co.uk
Next Day Delivery
4,6
Utmärkt
2 tn omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Har besvarat 100 % av sina negativa omdömen
Svarar vanligtvis inom 48 timmar
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Prompt and precise
25 mars 2026
Svar från MSC Industrial Supply Co.
Good afternoon Douglas,
Thank you for your 5-star review. Great to hear from you.
Kind regards
Rebbekah
MSC Industrial Supply
Svar från MSC Industrial Supply Co.
Hi Paul,
Thank you for taking the time to leave us with a review, we really do appreciate. We are glad to hear you are happy with the service we provide.
Kind regards
Kelly
Customer Service Department
Good communication
Good communication, helpful discourse. Good price and speedy delivery. Thank you.
24 mars 2026
Svar från MSC Industrial Supply Co.
Hi Gwyn,
Thank you for your wonderful review, we are delighted you are pleased with your order and we appreciate your support.
Kind regards
Kelly
Customer Service Department
Great service and quick delivery
24 mars 2026
Svar från MSC Industrial Supply Co.
Hi Edward,
Thank you for your kind review.
We are so glad you are happy with your order. It really means a lot to us that you took the time to share your feedback.
Kind regards
Kelly
Customer Service Department
Delivery always on Time
Excellent Company to deal with prompt reply and keep you posted on Delivery
23 mars 2026
Svar från MSC Industrial Supply Co.
Good afternoon,
Thank you for your lovely review!
We are thrilled to hear such wonderful feedback.
We look forward to assisting you in the future.
Kind regards
Kelly
Customer Service Department
Good service & Fast deliveries.
Pleasant & efficient customer service personnel.
Easy ordering procedure.
Fast deliveries.
All Good.
17 mars 2026
Svar från MSC Industrial Supply Co.
Good morning
Thank you for your review of our service. We are pleased to see we were able to deliver you a great experience.
Kind regards
Rebbekah
MSC Industrial Supply
Svar från MSC Industrial Supply Co.
Good afternoon,
Thank you for your 5-star review. We very much appreciate your comments and hope to hear from you again soon.
Kind regards
Rebbekah
MSC Industrial Supply
Svar från MSC Industrial Supply Co.
Good morning,
Thank you for your feedback, we are so pleased to see you enjoy dealing with us.
Kind regards
Rebbekah
MSC Industrial Supply
They kind and helpful and my parcel…
They kind and helpful and my parcel arrived on time.
16 mars 2026
Svar från MSC Industrial Supply Co.
Good morning Neville,
Thank you for taking the time to leave us your review and rating us 5 stars. We look forward to hearing from you very soon.
Kind regards
Rebbekah
MSC Industrial Supply
Svar från MSC Industrial Supply Co.
Good morning Mark,
Thank you for taking the time to leave us your review, it's fantastic to see, we do appreciate it.
Kind regards
Rebbekah
MSC Industrial Supply
Great "consistent" customer service…
Great "consistent" customer service with fast, efficient deliveries and service.
13 mars 2026
Svar från MSC Industrial Supply Co.
Good afternoon Stephen,
Thank you for your review of our service. We are pleased to see we were able to deliver you a great experience.
Kind regards
Rebbekah
MSC Industrial Supply
quick delivery
12 mars 2026
Svar från MSC Industrial Supply Co.
Good afternoon Martin,
Thank you for the 5-star review. Great to hear from you.
Kind regards
Rebbekah
MSC Industrial Supply
Excellent - First time I’ve used MSC
First time I’ve used MSC, great pricing, great products, super fast delivery. Thank you.
12 mars 2026
Svar från MSC Industrial Supply Co.
Good morning Ed,
Thank you for your review of our service. We are pleased to see we were able to deliver you a great experience.
Kind regards
Rebbekah
MSC Industrial Supply
Great service
Great service, fast an efficient.
Thanks to Lewis Brown for his knowledge and professionalism.
11 mars 2026
Svar från MSC Industrial Supply Co.
Good afternoon Tony,
Thank you for your feedback, we are so pleased to see you enjoy dealing with us and appreciate your comments.
Kind regards
Rebbekah
MSC Industrial Supply
Poor delivery experience
I ordered an internal groove digital calliper and told the sales person that we were closed Friday to Sunday. The sales person confirmed this note had been added to the order, and that the goods would not be delivered before Monday. Upon arrival at work on Monday an MSC parcel had been thrown over our 7 foot gate and left outside in the rain over the weekend.
12 mars 2026
Svar från MSC Industrial Supply Co.
Good morning Dave,
Thank you for taking the time to leave us your review. We understand our Customer support colleague has been in touch.
Your feedback is very valuable to us as we are then able identify the issue and help to prevent a reoccurrence.
Kind regards
Rebbekah
MSC Industrial Supply
Fast delivery time excellent product
11 mars 2026
Svar från MSC Industrial Supply Co.
Good morning Steve,
Thank you for taking the time to leave us a review of the services we offer. We look forward to hearing from you soon.
Kind regards
Rebbekah
MSC Industrial Supply
Very fast delivery and a great price.
21 februari 2026
Svar från MSC Industrial Supply Co.
Good morning Mark,
Thank you for the 5-star review. Great to hear from you.
Kind regards
Rebbekah
MSC Industrial Supply
Good website
Good website, stock items available (but if not, relevant information provided re: timeline), packaging good and arrived on time - seamless.
11 mars 2026
Svar från MSC Industrial Supply Co.
Good morning Joy,
Thank you for your feedback, we are so pleased to see you enjoy dealing with us.
Kind regards
Rebbekah
MSC Industrial Supply
Svar från MSC Industrial Supply Co.
Good morning,
Thank you for the 5-star review. This is really great to see.
We look forward to hearing from you again soon.
Kind regards
Bec
MSC Industrial Supply.
DPD deliveries are terrible
DPD deliveries are terrible, they continually try to deliver out with our hrs of business and when deliveries are eventually made the boxes are often bashed and burst.
Other than the delivery issues no other problems with MSC
10 mars 2026
Svar från MSC Industrial Supply Co.
Good morning David,
Thank you for taking the time to leave us your review. We understand our Customer Support colleague has been in touch. Your feedback is very valuable to us as we are then able identify the issue and help to prevent a reoccurrence.
Kind regards
Bec
MSC Industrial Supply
Detta är Trustpilot
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Företag kan be sina kunder om omdömen via automatiska inbjudningar. Dessa omdömen markeras som verifierade för att visa att det handlar om verifierade upplevelser.
Läs mer om andra typer av omdömen.
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