Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
MOVA is a global premium AI smart living leader. We build AI-powered, intelligent ecosystems that blend cutting-edge technology with human warmth across our 6 key sectors: Home Cleaning, Smart Outdoor, Personal Care, Kitchen Appliances, Pet Care, and Air Purifiers. Our mission is to build an AI-powered, highly intelligent & fully integrated ecosystem that fulfils the aspirations of sophisticated families worldwide for a better life. With user-centric technology, we open the door to a future of quality living that is warm and caring. Our vision is to lead an AI revolution, using hardcore technologies to deliver warmth and care that resonates deeply. We aim to reshape the entire home ecosystem and reimagine the smart future.
Unit 400, Buckingway Business Park, Anderson Road, Swavesey, CB24 4UQ, Cambridge , Storbritannien
4,1
10 omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
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Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
I’m delighted with Mova a brand I researched after my Shark robot died after 4 months. Easy to set-up excellent value for money & smart cleaning a fantastic feature. It’s great watching the robot doing the job he clearly enjoys, one less chore for me!
As a blind customer, I rely on accessible communication to deal with customer service, but Mova UK has made this impossible. They simply do not answer their phones; I recently waited on hold for 42 minutes without ever getting through.
Because I could not reach them by phone, I had to ask a neighbour to help me write an email explaining a fault with the front wiper blade on my M50 Ultra. In that email, I explicitly requested a reasonable adjustment for someone to call me back.
It has now been nearly two weeks, and I have had absolutely no response.
By ignoring my request for a phone call, Mova UK is in direct contravention of the Equality Act 2010 regarding reasonable adjustments for disabled customers. Furthermore, by completely ignoring my report of a faulty product, they are failing to uphold my statutory rights under the Consumer Rights Act 2015.
Shocking lack of support and accessibility. I strongly advise avoiding this company.
I’ve been looking at all the different vac & mop options on the market for a long time. I decided to go with the Mova v50 because it’s software with its customisable options, suction performance, mopping performance, and also the accessories pack which came with it. It seems to have all to benefits of the most expensive options on the market at a reasonable price point.
Honestly can say that it’s a game changer. If you are currently thinking is it worth it?! I can confirm it’s definitely is. The laminate flooring is always clean, the carpets look fantastic.
The setup is so easy, just a little advice you do need to fully charge it before its first use. So it’s worth setting g it up and leaving over night before running the setup wizard.
I would 100% recommend this, you will definitely be asking yourself why you didn’t do it sooner!
Bough the Mova 50, insane value for money, you instantly fall in love with this smart robot.
I was impressed right from the start by incredibly speedy delivery - it was meant to be 3-5 days, delivered next day! The product arrived professionally packaged, perfectly matching the high standards you would expect from a premium brand. It comes with a fantastic variety of attachments, all beautifully organized inside a stylish, leather-like storage box.
In terms of performance, this styler actually works better than my Dyson, which unfortunately broke down on me multiple times. I had some trouble figuring out the hair essence bit but the customer service team was super helpful! The absolute winner for me is the flyaway attachment—it works like magic for someone who struggles with lots of 'baby hair'! I highly recommend this product.
After months of research I finally purchased the MOVA Z60 Roller and can honestly say it's a fantastic machine. The cleaning performance is excellent, with powerful suction, great mopping results, and impressive navigation. It handles everyday dirt, dust, and pet hair with ease, leaving floors looking spotless with no effort on my part!
I should mention that the first unit I received was unfortunately faulty. However, MOVA UK really impressed me. Their customer service team was extremely responsive and they very quickly arranged the collection of the faulty machine and sent out a brand-new replacement without any hassle.
The new replacement unit has been flawless, and I couldn't be happier with it. It's made keeping the house clean much easier and has exceeded my expectations. While it's never ideal to receive a faulty product initially, the way MOVA handled the situation gave me a lot of confidence in the company.
Overall, a great machine backed by excellent customer support. I would happily recommend the MOVA Z60 Roller to anyone looking for a high-quality robot vacuum and mop. ⭐⭐⭐⭐⭐
Great product and easy ordering process, I love my robot hoover, I was quite sceptical at first if it would do what it’s meant to and I’m absolutely amazed, my floors are spotless, it’s the best purchase I’ve made in a long time and great price too as on promotion with £150 off, I’ve just ordered another for my Son. Delivery was on time which is quite rare for us living in the Channel Islands.
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
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Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.
