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Motorpoint - Swansea Omdömen 

864
TrustScore 4.5 av 5

4,6

Swansea Enterprise Park, Samlet Road, SA7 9AG Swansea, Wales, GB


Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer

För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer

Det här tycker kunderna

Betygsatt 5 av 5 stjärnor

I was taken care of as soon as I entered by professional caring staff who were very helpful and patient with me and provided me with everything I wanted to know and put me at ease by not rushing me wi... Se mer

Företaget har svarat

Betygsatt 5 av 5 stjärnor

Excellent customer service, full service 4 year old high spec car purchased at 7k less than main dealer offer. Also gave me same trade-in price main dealer offered against 1 year younger car costing 7... Se mer

Företaget har svarat

Betygsatt 3 av 5 stjärnor

First encounter was helpful and polite but as soon as i put a deposit down seemed to be shipped around. Turned up for my car that was orginally scheduled for pickup on saturday. To be told it change... Se mer

Betygsatt 5 av 5 stjärnor

We dealt with Alex once we found the car we wanted. Alex was very polite, respectful, funny and helpful. He was very knowledgeable and what he wasn’t sure about he always checked and returned with a p... Se mer

Företaget har svarat


Företagsinformation

  1. Bilhandlare
  2. Återförsäljare av begagnade bilar

Skrivet av företaget

We’re here to make car buying easy and hassle-free. We offer award-winning customer service before and after you buy. Whatever you need, we’re here to help. We only sell nearly new cars - choose from 1,000s of cars, all of which come with warranty so peace of mind comes as standard. We have something to suit every budget and with our price promise you can be assured that nobody beats us on price. That’s a promise.

Sell us your car

Skrivet av företaget

99% of final valuations are paid on average
Visit our website to get a free valuation for your car

10.9% APR on all cars

Browse thousands of quality cars today.

Browse thousands of quality cars today.
Now is a great time to upgrade your car, with our new 10.9% APR. We're here to make your car buying journey easier - all our cars come with a warranty for added peace of mind, plus we're never beaten on price, so you can buy with the confidence that you're getting the best price.

Kontaktuppgifter

  • Swansea Enterprise Park, Samlet Road, SA7 9AG, Swansea, Wales, Storbritannien

  • 01792 620927
Promotion box for Motorpoint - Swansea

Over 1000 new cars every week

Nobody beats us on price - that's a promise.

4,6

Utmärkt

TrustScore 4.5 av 5

864 omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Ber kunder att lämna omdömen

Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa

Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.

Så använder företaget Trustpilot

Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

4,6

Alla omdömen

(864)

6 270 omdömen under de senaste 12 månaderna

Skriv ett omdöme
Företag på Trustpilot får inte erbjuda incitament eller betala för att dölja omdömen. Omdömen är enskilda användares åsikter och inte Trustpilots åsikter. Läs mer

Betygsatt 5 av 5 stjärnor

Perfect

Perfect! Love my new car. All very professional. Great service from start to finish 😃

13 juni 2026
Logotyp för Motorpoint - Swansea

Svar från Motorpoint - Swansea

We're so glad you love your new car and had a professional experience with our team!

Thank you
Motorpoint

Betygsatt 5 av 5 stjärnor

Very good and very friendly and…

Very good and very friendly and professional would recommend to friends

11 juni 2026
Logotyp för Motorpoint - Swansea

Svar från Motorpoint - Swansea

We appreciate your kind words and recommendation. We're happy to hear you had a positive experience.

Thank you
Motorpoint

Betygsatt 5 av 5 stjärnor

It was brilliant the sales person I…

It was brilliant the sales person I spoke to first I think his name was JOE. He said go and look around. See if you fancy any of the vehicles and come back and see me. No pressure no pushing sales purchase just a genuine nice guy. I picked the car put a deposit down. Picked it up a few days later spoke to a different gentleman exactly the same experience no pressure paid for the car picked it up. I was in and out in less than half an hour absolutely brilliant service. Well done motor point Swansea will definitely be recommend you to anyone. I know that’s looking for a car. Thank you so much. 👍🏻

13 juni 2026
Logotyp för Motorpoint - Swansea

Svar från Motorpoint - Swansea

We're delighted to hear you had such a brilliant experience with us! It's wonderful to know our team provided helpful, no-pressure service. We appreciate your kind words and recommendation. Thank you for choosing us!

Thank you
Motorpoint

Betygsatt 4 av 5 stjärnor

Very easy in and out just over an hour …

Very easy in and out just over an hour Lucas was very professional and pleasant he answered all my questions and I definitely use Motorpoint again

3 juni 2026
Logotyp för Motorpoint - Swansea

Svar från Motorpoint - Swansea

We're so pleased you had an easy experience and found our team professional and helpful. We appreciate your kind words!

Thank you
Motorpoint

Betygsatt 5 av 5 stjärnor

Excellent customer service!

Excellent customer service. Staff were very helpful but gave us space and time. They were honest and gave good advice.

1 juni 2026
Logotyp för Motorpoint - Swansea

Svar från Motorpoint - Swansea

We're so glad you had a positive experience with our team! Thank you for your kind words and valuable feedback.

Thank you
Motorpoint

Betygsatt 4 av 5 stjärnor

Good service

Joe the salesman was very helpful and spent time getting me used to the car controls and information system. Overall a good experience.

4 juni 2026
Logotyp för Motorpoint - Swansea

Svar från Motorpoint - Swansea

We're so glad our team was helpful and took the time to assist you with the car's controls. We appreciate your feedback!

Thank you
Motorpoint

Betygsatt 4 av 5 stjärnor

Ben could not have been more helpful in…

Ben could not have been more helpful in helping me to find the right vehicle and sorting everything out. Collecting the vehicle however was a different story, it wasn't ready when it was supposed to be, the 12 volt battery had to be replaced and the battery for the plug in hybrid was not charged and we ended up having to come back several hours after the scheduled time to collect it which meant it took most of the day rather than an hour or so.

31 maj 2026
Logotyp för Motorpoint - Swansea

Svar från Motorpoint - Swansea

Hi Melanie, thank you for taking the time to leave your review. I can confirm that what happened to you on your day of collection has been fully investigated and action put in place. We can only apologise for the experience you had as this is never what we want for our customers.

Betygsatt 1 av 5 stjärnor

This was the worst experience of my life


This was the worst experience of my life. Do not buy a car from this dealer. I traveled 200 miles to collect a car, only to find major issues. For a car costing £19,654, the boot and one of the doors would not even close properly. When I questioned the salesman, he claimed this is a "common fault" on all Tesla Model 3,which is completely untrue.

Before traveling, I asked them nearly 10 times if the car was fully inspected, ready for collection, and fully charged since I had a 200-mile drive home. They assured me everything was perfect. Instead, they wasted my entire day and £50 in fuel. Do not trust this dealership or you will end up in the same situation.

3 juni 2026
Omdöme utan inbjudan
Logotyp för Motorpoint - Swansea

Svar från Motorpoint - Swansea

Hello, we are so sorry to hear of your experience. Please rest assured that this will be fully investigated as this is certainly not how we want our customers to feel. I can only apologise for what has happened.

Betygsatt 5 av 5 stjärnor

I would highly recommend motorpoint…

I would highly recommend motorpoint Swansea, amazing customer service so friendly makes your experience so calm and they go above and beyond and any questions you got they will answer them amazing service

28 maj 2026
Logotyp för Motorpoint - Swansea

Svar från Motorpoint - Swansea

We're so happy to hear you had an amazing experience at our Swansea branch! We appreciate your kind words about our friendly team.

Thank you
Motorpoint

Betygsatt 5 av 5 stjärnor

Kieran was absolutely fantastic

Kieran was absolutely fantastic, made me feel so welcome! Explained everything I needed to know about my new car and was able to pick it up the same day , would 100% recommend motorpoint Swansea

27 maj 2026
Logotyp för Motorpoint - Swansea

Svar från Motorpoint - Swansea

We are so pleased to hear about your excellent experience. It's wonderful that we could make your car buying journey so smooth and efficient. Thank you for your kind recommendation!

Thank you
Motorpoint

Betygsatt 5 av 5 stjärnor

Jodie was excellent.

Jodie was excellent.. looked after me and my dad.. She couldn't have been more helpful...Very impressed with her and all the team at Motorpoint

30 maj 2026
Logotyp för Motorpoint - Swansea

Svar från Motorpoint - Swansea

We're so pleased to hear our team provided such excellent service. Thank you for your kind words and positive feedback!

Thank you
Motorpoint

Betygsatt 5 av 5 stjärnor

Wernt pressurised to purchase a car…ka

Wernt pressurised to purchase a car asked iff u needed any help and let u get on with it until u wanted to ask questions about a car u fancied jodie was very good and helpful and sorted everything out for me when I purchased the car would definatley buy another car ftom motor point swansea

30 maj 2026
Logotyp för Motorpoint - Swansea

Svar från Motorpoint - Swansea

We are so glad you appreciated our no-pressure approach and found our team helpful. We hope you enjoy your new car!

Thank you
Motorpoint

Betygsatt 5 av 5 stjärnor

From start to finish a great and easy…

From start to finish a great and easy process. Our family have bought 3 cars from them in the last 6 months. I wouldn't use anyone else.

25 maj 2026
Logotyp för Motorpoint - Swansea

Svar från Motorpoint - Swansea

We are so glad to hear your family had such a great and easy experience with us, especially after three car purchases! Thank you for your loyalty.

Thank you
Motorpoint

Betygsatt 5 av 5 stjärnor

The whole experience was really…

The whole experience was really pleasant. The salesman Joe in motorpoint swansea made buying our new car very easy and explained everything really well. He was kind and patient throughout.

29 maj 2026
Logotyp för Motorpoint - Swansea

Svar från Motorpoint - Swansea

We're so pleased you found your car buying experience pleasant and easy. We're glad our team was kind and patient throughout. Thank you for your feedback!

Thank you
Motorpoint

Betygsatt 5 av 5 stjärnor

Very large selection of cars very…

Very large selection of cars very professional salesmen no force selling excellent service reasonable car prices no hassle problems

29 maj 2026
Logotyp för Motorpoint - Swansea

Svar från Motorpoint - Swansea

We're delighted you found our car selection extensive and our team professional. Thank you for your positive feedback!

Thank you
Motorpoint

Betygsatt 5 av 5 stjärnor

very helpfull

22 maj 2026
Logotyp för Motorpoint - Swansea

Svar från Motorpoint - Swansea

Thanks so much for taking the time to leave us your feedback and review. We appreciate it.

Betygsatt 5 av 5 stjärnor

My wife and I were dealt with by Joe…

My wife and I were dealt with by Joe Helliwell at Swansea. He was extremely helpful asked what we needed in a car. We looked at available models and were supplied with the keys. We paid a deposit but changed our mind to another model the next day no issues changing test drives on both vehicles. The part exchange was good for our car.Stress free easy to deal with. I have no connection with the company or salesman and this is a genuine unbiased review of our experience car collected on 24/5/26.

27 maj 2026
Logotyp för Motorpoint - Swansea

Svar från Motorpoint - Swansea

We are delighted to hear about your positive experience with us. It is wonderful to know that our team was helpful and made your car purchase stress-free. Thank you for sharing your genuine feedback.

Thank you
Motorpoint

Betygsatt 2 av 5 stjärnor

Shocking aftercare

Took the car back with a few issues which they mostly fixed .. had scratches on front windscreen drivers side you can only see in a certain light which were bad ... the technician said he could see them but the manager refused to replace the glass ... also not complying with the 30 day consumer rights act

23 maj 2026
Logotyp för Motorpoint - Swansea

Svar från Motorpoint - Swansea

Thank you for taking the time to leave your feedback. As discussed with you, while the glass does have some scratches, seen under certain lights and angles, it would pass an MOT test, and therefore passed our Motorpoint used car standard. Under the Consumer Rights Act, the car is of satisfactory quality and we have complied fully with the act.
I am sorry that we have not been able to resolve this issue to your satisfaction.

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