Motorpoint - SwanseaOmdömen 

Absolutely appalling customer Service. I paid £199 to get a car transferred down which I was told it would be taken off the overall cost of the car, to then be told when picking it up this was not the case. The manager ( i assume he was the manager) attitude was "check your invoice if your not happy, il just cancel the order then and youll loose the £199". So in effect i had paid an additional 200 quid for the car which is ridiculous. customer service and your transfer of vehicle policy needs reviewing.
BE CAREFUL WHEN TRANSFERRING VEHICLES BETWEEN BRANCHES.

Was told transportation of car from Glasgow branch to Swansea was £199 but would come off the cost of the car if you like and buy it, but they then added it to cost of car. So be aware any car transported to the branch you buy it from add £199 to the cost very unhappy buyer

Good selection of cars, staff are helpful and don’t harass and pester you.

Jodie was a pleasant and helpful lady, not pushy at all, arranged for me to have a test drive. After deciding on my car again very helpful

Jodie was absolutely amazing, and so helpful!

Bought a new car 2 months ago from motorpoint and such an amazing and easy experience, we had Ben who was so helpful,I’d definitely recommend motorpoint!

Members of staff helpfull,made buying new car easy and quick.

The staff we’re friendly and not to pushy and also very helpful

Great selection of cars, I had no idea what I wanted after viewing my initial choice and finding it too small inside. I was assisted by Tristan and he was a star, we narrowed it down to 3 cars and eventually the one I bought. Part ex’d my old car for a great price, everything went extremely smoothly and would definitely recommend and buy from again in the future.

All good. Easy transfer . Helpful and pleasant staff. Everything clearly explained.

Elliot the salesperson was helpful and knowledgeable

Good service and helpful.

Had a new car on saturday , very good service ,of ben from the start to the end ,good talk him and he understand very thing ,what we want , very happy with new car x

I have purchased two cars now from motorpoint and with the service I received both times I wouldn't go anywhere else,Iv also recommended motorpoint to friends and family, a massive thank you to Kiran he was fantastic!!

The company as a whole is good, this is my second car that I bought from you, the salespeople also do their job well, I hope I will drive this car for a while, thank you

My girlfriend bought a car from here around 7 months ago , turns out here engine mounting bolts was not bolted in properly and also missing some bolts went through the warranty company which was no help so we asked motorpoint if they could help we told them if the engine would of dropped on the drive shaft she would have no control over the car and something could of happened and when we told them that a women named Claire joked and laughed at her face , then saying they couldn’t do nothing

Perfect! Love my new car. All very professional. Great service from start to finish 😃

Very good and very friendly and professional would recommend to friends

Not pushed to purchase a car and after sales customer service

It was brilliant the sales person I spoke to first I think his name was JOE. He said go and look around. See if you fancy any of the vehicles and come back and see me. No pressure no pushing sales purchase just a genuine nice guy. I picked the car put a deposit down. Picked it up a few days later spoke to a different gentleman exactly the same experience no pressure paid for the car picked it up. I was in and out in less than half an hour absolutely brilliant service. Well done motor point Swansea will definitely be recommend you to anyone. I know that’s looking for a car. Thank you so much. 👍🏻