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Motorpoint - Swansea Omdömen 

864
TrustScore 4.5 av 5

4,6

Swansea Enterprise Park, Samlet Road, SA7 9AG Swansea, Wales, GB


Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer

För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer

Det här tycker kunderna

Betygsatt 5 av 5 stjärnor

I was taken care of as soon as I entered by professional caring staff who were very helpful and patient with me and provided me with everything I wanted to know and put me at ease by not rushing me wi... Se mer

Företaget har svarat

Betygsatt 5 av 5 stjärnor

Excellent customer service, full service 4 year old high spec car purchased at 7k less than main dealer offer. Also gave me same trade-in price main dealer offered against 1 year younger car costing 7... Se mer

Företaget har svarat

Betygsatt 3 av 5 stjärnor

First encounter was helpful and polite but as soon as i put a deposit down seemed to be shipped around. Turned up for my car that was orginally scheduled for pickup on saturday. To be told it change... Se mer

Betygsatt 5 av 5 stjärnor

We dealt with Alex once we found the car we wanted. Alex was very polite, respectful, funny and helpful. He was very knowledgeable and what he wasn’t sure about he always checked and returned with a p... Se mer

Företaget har svarat


Företagsinformation

  1. Bilhandlare
  2. Återförsäljare av begagnade bilar

Skrivet av företaget

We’re here to make car buying easy and hassle-free. We offer award-winning customer service before and after you buy. Whatever you need, we’re here to help. We only sell nearly new cars - choose from 1,000s of cars, all of which come with warranty so peace of mind comes as standard. We have something to suit every budget and with our price promise you can be assured that nobody beats us on price. That’s a promise.

Sell us your car

Skrivet av företaget

99% of final valuations are paid on average
Visit our website to get a free valuation for your car

10.9% APR on all cars

Browse thousands of quality cars today.

Browse thousands of quality cars today.
Now is a great time to upgrade your car, with our new 10.9% APR. We're here to make your car buying journey easier - all our cars come with a warranty for added peace of mind, plus we're never beaten on price, so you can buy with the confidence that you're getting the best price.

Kontaktuppgifter

  • Swansea Enterprise Park, Samlet Road, SA7 9AG, Swansea, Wales, Storbritannien

  • 01792 620927
Promotion box for Motorpoint - Swansea

Over 1000 new cars every week

Nobody beats us on price - that's a promise.

4,6

Utmärkt

TrustScore 4.5 av 5

864 omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Ber kunder att lämna omdömen

Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa

Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.

Så använder företaget Trustpilot

Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

4,6

Alla omdömen

(864)

6 270 omdömen under de senaste 12 månaderna

Skriv ett omdöme
Företag på Trustpilot får inte erbjuda incitament eller betala för att dölja omdömen. Omdömen är enskilda användares åsikter och inte Trustpilots åsikter. Läs mer

Betygsatt 5 av 5 stjärnor

Absolutely great from Joe hallewell the sales…

Absolutely great from Joe the sales executive from start to finish in regards to purchasing a car 10/10

29 juni 2026
Logotyp för Motorpoint - Swansea

Svar från Motorpoint - Swansea

We're so pleased to hear you had such a great experience from start to finish with your car purchase. Thank you for your wonderful feedback!

Thank you
Motorpoint

Betygsatt 5 av 5 stjärnor

Used Motorpoint for my last two cars so…

Used Motorpoint for my last two cars so naturally thought of them when buying the third. Not disappointed- still a great experience and bought another great car. I’m really pleased. Each car I’ve had from them has lasted me around 9 years and had a good re-sale value. Much better than buying new. Thank you Motorpoint Swansea you were very kind and patient.

4 juli 2026
Logotyp för Motorpoint - Swansea

Svar från Motorpoint - Swansea

We're so pleased to hear you've had consistently great experiences with us over the years! It's wonderful to know that your cars have provided such long-lasting value. Thank you for your kind words about our team.

Thank you
Motorpoint

Betygsatt 5 av 5 stjärnor

Great deal

Great deal, sales person professional

28 juni 2026
Logotyp för Motorpoint - Swansea

Svar från Motorpoint - Swansea

We are delighted to hear you found a great deal and that our salesperson was professional. Thank you for sharing your positive experience with us.

Thank you
Motorpoint

Betygsatt 5 av 5 stjärnor

Fantastic experience

Jamie was great..explained everything we needed to know. Keeping us updated on progress..this is the second car I have bought from here,to be honest all the staff I delt with was fantastic.thanku all for making the experience and easy and friendly experience

2 juli 2026
Logotyp för Motorpoint - Swansea

Svar från Motorpoint - Swansea

We're so pleased to hear Jamie explained everything and kept you updated on your progress. It's wonderful that all the staff you dealt with were fantastic and made your experience easy and friendly!

Thank you
Motorpoint

Betygsatt 1 av 5 stjärnor

Absolutely appalling customer Service

Absolutely appalling customer Service. I paid £199 to get a car transferred down which I was told it would be taken off the overall cost of the car, to then be told when picking it up this was not the case. The manager ( i assume he was the manager) attitude was "check your invoice if your not happy, il just cancel the order then and youll loose the £199". So in effect i had paid an additional 200 quid for the car which is ridiculous. customer service and your transfer of vehicle policy needs reviewing.
BE CAREFUL WHEN TRANSFERRING VEHICLES BETWEEN BRANCHES.

2 juli 2026
Omdöme utan inbjudan
Logotyp för Motorpoint - Swansea

Svar från Motorpoint - Swansea

Hi Emma, thank you for your feedback. Motorpoint do charge a transport fee to move cars from other stores, and this cost is set at £199. As the car is transported this payment is not removed from the price of the car, but is taken off the overall invoice cost. Apologies for any confusion and for the experience you received.

Betygsatt 1 av 5 stjärnor

Motorpoint Rip Off

Was told transportation of car from Glasgow branch to Swansea was £199 but would come off the cost of the car if you like and buy it, but they then added it to cost of car. So be aware any car transported to the branch you buy it from add £199 to the cost very unhappy buyer. don't be misled by motorpoints reply, that it comes off invoice cost, that makes you think you get it back you don't, it's the car price + the transport cost (£199)

2 juli 2026
Omdöme utan inbjudan
Logotyp för Motorpoint - Swansea

Svar från Motorpoint - Swansea

Hi, thank you for your feedback. Motorpoint do charge a transport fee to move cars from other stores, and this cost is set at £199. As the car is transported this payment is not removed from the price of the car, but is taken off the overall invoice cost. Apologies for any confusion and for the experience you received.

Betygsatt 5 av 5 stjärnor

Good selection of cars and very helpful staff.

Good selection of cars, staff are helpful and don’t harass and pester you.

28 juni 2026
Logotyp för Motorpoint - Swansea

Svar från Motorpoint - Swansea

We appreciate you taking the time to leave us a review! We're glad you enjoyed our wide selection of cars and found our team to be helpful and not pushy.

Thank you
Motorpoint

Betygsatt 5 av 5 stjärnor

Jodie was a pleasant and helpful lady

Jodie was a pleasant and helpful lady, not pushy at all, arranged for me to have a test drive. After deciding on my car again very helpful

28 juni 2026
Logotyp för Motorpoint - Swansea

Svar från Motorpoint - Swansea

We're so glad to hear that our team member was pleasant and helpful, making your experience smooth from test drive to decision. Thank you for your kind feedback!

Thank you
Motorpoint

Betygsatt 5 av 5 stjärnor

Jodie was absolutely amazing

Jodie was absolutely amazing, and so helpful!

11 april 2026
Logotyp för Motorpoint - Swansea

Svar från Motorpoint - Swansea

We appreciate your positive feedback and are so glad to hear that our colleague was absolutely amazing and very helpful. Thank you!

Thank you
Motorpoint

Betygsatt 5 av 5 stjärnor

Bought a new car 2 months ago from…

Bought a new car 2 months ago from motorpoint and such an amazing and easy experience, we had Ben who was so helpful,I’d definitely recommend motorpoint!

25 april 2026
Omdöme utan inbjudan
Logotyp för Motorpoint - Swansea

Svar från Motorpoint - Swansea

We're so pleased you had such an amazing and easy experience with us. It's wonderful to hear that our team member was so helpful. Thank you for your recommendation!

Thank you
Motorpoint

Betygsatt 5 av 5 stjärnor

Great selection of cars

Great selection of cars, I had no idea what I wanted after viewing my initial choice and finding it too small inside. I was assisted by Tristan and he was a star, we narrowed it down to 3 cars and eventually the one I bought. Part ex’d my old car for a great price, everything went extremely smoothly and would definitely recommend and buy from again in the future.

23 juni 2026
Logotyp för Motorpoint - Swansea

Svar från Motorpoint - Swansea

We are so pleased to hear you found a great selection of cars and that our team provided excellent assistance in helping you find the perfect one. We appreciate your recommendation and look forward to assisting you again!

Thank you
Motorpoint

Betygsatt 5 av 5 stjärnor

Kia Sportage

All good. Easy transfer . Helpful and pleasant staff. Everything clearly explained.

21 juni 2026
Logotyp för Motorpoint - Swansea

Svar från Motorpoint - Swansea

We're so glad to hear everything was good and clearly explained. Thank you for your feedback.

Thank you
Motorpoint

Betygsatt 5 av 5 stjärnor

Good seevice

Elliot the salesperson was helpful and knowledgeable

15 juni 2026
Logotyp för Motorpoint - Swansea

Svar från Motorpoint - Swansea

We appreciate your positive feedback and are glad our team was helpful and knowledgeable.

Thank you
Motorpoint

Betygsatt 5 av 5 stjärnor

Had a new car on saturday

Had a new car on saturday , very good service ,of ben from the start to the end ,good talk him and he understand very thing ,what we want , very happy with new car x

20 juni 2026
Omdöme utan inbjudan
Logotyp för Motorpoint - Swansea

Svar från Motorpoint - Swansea

We're so pleased you had such a positive experience with us and are very happy with your new car. We appreciate your kind words!

Thank you
Motorpoint

Betygsatt 5 av 5 stjärnor

Fantastic service

I have purchased two cars now from motorpoint and with the service I received both times I wouldn't go anywhere else,Iv also recommended motorpoint to friends and family, a massive thank you to Kiran he was fantastic!!

20 juni 2026
Omdöme utan inbjudan
Logotyp för Motorpoint - Swansea

Svar från Motorpoint - Swansea

We truly appreciate your continued business and kind words! We're so glad you had fantastic service and recommended us to your friends and family. Thank you!

Thank you
Motorpoint

Betygsatt 4 av 5 stjärnor

Good

The company as a whole is good, this is my second car that I bought from you, the salespeople also do their job well, I hope I will drive this car for a while, thank you

18 juni 2026
Logotyp för Motorpoint - Swansea

Svar från Motorpoint - Swansea

Thank you for your feedback and for leaving your review, we really appreciate it.

Betygsatt 1 av 5 stjärnor

Sold a broken car

My girlfriend bought a car from here around 7 months ago , turns out here engine mounting bolts was not bolted in properly and also missing some bolts went through the warranty company which was no help so we asked motorpoint if they could help we told them if the engine would of dropped on the drive shaft she would have no control over the car and something could of happened and when we told them that a women named Claire joked and laughed at her face , then saying they couldn’t do nothing

18 juni 2026
Omdöme utan inbjudan
Logotyp för Motorpoint - Swansea

Svar från Motorpoint - Swansea

We are sorry to hear of your experience and can see from our records that a full investigation has been carried out in line with the Consumer Rights Act 2015. This has all been provided to your girlfriend. We also understand that our staff went above and beyond what was expected to investigate this issue on your girlfriends behalf. We are sorry we have not been able to assist in this situation.

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