Motorpoint made sure everything was ready to go and had the car clean and tidy, The staff were very friendly and helpful with any questions or advice i needed on the car i had bought. Got the car at a... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Couldn't praise the staff more highly, especially Sanjay who was an absolute star, Craig was also very helpful. Could not have been more patient and helpful. The company should be proud they have staf... Se mer
+Being able to wander round the cars without sales staff harassing. +Great quality car at reasonable price. +Friendly service. +A lot of process done ahead of time on phone or online. - No... Se mer
From first visit, to driving away with our new car, at a price cheaper than anywhere else, amazing service and quality by the whole team. No hard sell, no degrading talk on our trade in, unlike the... Se mer
Företaget har svarat
Företagsinformation
Skrivet av företaget
We’re here to make car buying easy and hassle-free. We offer award-winning customer service before and after you buy. Whatever you need, we’re here to help. We only sell nearly new cars - choose from 1,000s of cars, all of which come with warranty so peace of mind comes as standard. We have something to suit every budget and with our price promise you can be assured that nobody beats us on price. That’s a promise.
Sell us your car
Skrivet av företaget
- 99% of final valuations are paid on average
- Visit our website to get a free valuation for your car
10.9% APR on all cars
Browse thousands of quality cars today.
Now is a great time to upgrade your car, with our new 10.9% APR. We're here to make your car buying journey easier - all our cars come with a warranty for added peace of mind, plus we're never beaten on price, so you can buy with the confidence that you're getting the best price.
Kontaktuppgifter
25 Baileyfield Road, EH15 1BT, Portobello, Edinburgh, Storbritannien
- 0131 608 3637
Over 1000 new cars every week
4,6
Utmärkt
509 omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
We have now bought two vehicles from…
We have now bought two vehicles from Motorpoint Edinburgh and only have positive things to say. Hassle free and the staff are not pushy like other motor traders.
Anna Baranowska was fabulous during both sales and would highly recommend speaking to her. She was easily contactable and friendly.
15 september 2025
Svar från Motorpoint - Edinburgh
We're happy to hear about your positive experiences with our Edinburgh team! It's great to know you found the process hassle-free and appreciated the team's approach. Thank you for recommending our services!
Shannen
From Initial phone call to driving away…Service, Derby- Edinburgh.
From Initial phone call to driving away from pickup excellent service.
19 september 2025
Svar från Motorpoint - Edinburgh
We appreciate your feedback and are so glad you had a wonderful experience, from the first call to driving away. Thank you!
Shannen
Svar från Motorpoint - Edinburgh
We're happy to hear that we provided prompt service and communication. Thank you for your positive feedback!
Shannen
Great Service
I went to Motorpoint to buy a car and part exchange. Great service received throughout, from the initial phone call confirming my order and details to arriving at the Edinburgh store to collect my new car. Great friendly staff.
7 september 2025
Svar från Motorpoint - Edinburgh
We're happy to hear that you had a great experience with our service, from the initial call to picking up your new car at the Edinburgh store. We appreciate your positive feedback about our friendly staff.
Shannen
Super service from Steven in your…
Super service from Steven in your Edinburgh branch ,,, very knowledgable and helpful.
6 september 2025
Svar från Motorpoint - Edinburgh
We're happy to hear that you had a positive experience in our Edinburgh branch. We appreciate your kind words and are grateful for your feedback.
Shannen
Good service, quality cars
Picked up car on 4/9. Straight forward, no issues. No problem recommending.
4 september 2025
Svar från Motorpoint - Edinburgh
Hi Alastair.
We're happy to hear that your car pick-up went smoothly. Thank you for your recommendation; we appreciate your feedback.
Thanks,
Shannen
I can't say it was great
I can't say it was great, but it was alright. The salesman did his job and I purchased the car. Very happy with my purchase.
I was given the keys and left to drive away with no instructions. I had to ask someone to show me the handbrake as I had never seen one like that before.
4 september 2025
Svar från Motorpoint - Edinburgh
Hi Catherine,
We're glad you're happy with your new car. We regret that you weren't given instructions before driving off. We'll address this to ensure everyone is shown the car's features in the future. Thanks for your feedback.
Thanks,
Shannen
Buy a car with peace of mind
Was happy with the experience. Jordan was very knowledgeable and professional.Also the girl that helped me the following week when I got my new plates. Sorry I forgot her name. She was most helpful. One negative thing. I had never driven an automatic car before so would have been helpful if someone had went over the controls and maybe came on the test drive.
27 augusti 2025
Svar från Motorpoint - Edinburgh
Hi Janette,
We're glad you enjoyed your experience and appreciate your positive feedback regarding our team. We'll consider your suggestion about explaining vehicle controls and test drives for first-time automatic car drivers.
Thank you!
Shannen
Great customer service
Great customer service, very relaxed atmosphere no pressure when walking round the showroom
26 augusti 2025
Svar från Motorpoint - Edinburgh
Hi Sarah,
We're glad you enjoyed your experience. It's great to hear that you felt relaxed and valued our customer service. Thanks for the feedback!
Shannen
Website easy to navigate and use
Website easy to navigate and use. Everything could be done online. When phoning to speak with customer services everything was straight forward.
31 augusti 2025
Svar från Motorpoint - Edinburgh
Hi Mr Haldane,
We appreciate you taking the time to share your feedback. We're happy to hear that you found our website easy to use and that our customer service was helpful.
Shannen
Svar från Motorpoint - Edinburgh
Hi Eimear,
We appreciate your feedback. We're so glad you had a wonderful experience dealing with our company.
Shannen
Friendly helpfull knowledgeable staff…
Friendly helpfull knowledgeable staff very patient informative no pressure from them to buy the car.
30 augusti 2025
Svar från Motorpoint - Edinburgh
Hi John,
We appreciate your feedback and are so glad our staff was helpful, knowledgeable, patient, and informative, with no pressure to buy.
Thanks,
Shannen
Well Done Motorpoint.
I travelled from Accrington to Edinburgh to pick up my car, everything was ready to go when I arrived, all I had to do was pay the outstanding ammount and car tax, a few signatures and away I went, 25 minutes at top.
Well done Mororpoint.
28 augusti 2025
Svar från Motorpoint - Edinburgh
Hi David,
We're happy to hear that your journey to pick up your car went smoothly! We appreciate you highlighting the quick and easy process. Thank you for your positive feedback.
Shannen
Svar från Motorpoint - Edinburgh
Hi Martin,
We appreciate your kind words about our team's welcoming service and no-pressure sales approach. Thank you for your feedback!
Shannen
First rate service from friendly and…
First rate service from friendly and efficient staff member Connor. Very happy with my new car.
23 augusti 2025
Svar från Motorpoint - Edinburgh
Hi Eileen,
We appreciate you taking the time to leave us a review. We are so glad to hear about your positive experience and that you are happy with your new car.
Shannen
Easy smooth transaction
Easy smooth transaction. First sales rep was not to knowledgeable about the car I purchased but got one of the other reps to go through the car details but good friendly service.
16 augusti 2025
Svar från Motorpoint - Edinburgh
Hi Mr Wells,
We're glad you had a smooth transaction and appreciate your feedback. We will use your comments to improve our team's knowledge and provide excellent service.
Shannen
Great communication overall
Great communication overall. Staff member Jordan was very friendly, professional and explained the whole process of picking up our new car.
16 augusti 2025
Svar från Motorpoint - Edinburgh
Hi Christine,
We appreciate you taking the time to leave us such a fantastic review. We're so glad to hear that you had a positive experience and that our team was helpful.
Shannen
Straightforward
Straightforward, and helpful, a very uncomplicated way to buy a car. Everyone was a delight to deal with.
21 augusti 2025
Svar från Motorpoint - Edinburgh
Hi Margaret,
We're glad you found buying a car uncomplicated and helpful. It is wonderful to hear that everyone was a delight to deal with. Thank you for your feedback!
Shannen
Svar från Motorpoint - Edinburgh
Hi Stephen,
We appreciate you taking the time to share your feedback. We're so glad to hear that you found our team friendly and efficient!
Shannen
Very good sales process
Very good sales process, communications thereafter (the after sales process) could do with some minor improvement.
17 augusti 2025
Svar från Motorpoint - Edinburgh
Hi Ross,
We're happy to hear that you found the sales process very good. We appreciate your feedback regarding the after-sales communications and will work to improve.
Shannen
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