They were great on our first visit located the car we wanted and let us go home to consider it. Upon arriving next day to collect our new car it was a different salesman who knew nothing about our pre... Se mer
Företaget har svarat

Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
They were great on our first visit located the car we wanted and let us go home to consider it. Upon arriving next day to collect our new car it was a different salesman who knew nothing about our pre... Se mer
Företaget har svarat
I’ve used other selling platforms preciously, then came across Motorpoint, very easy to input my car details, I was honest about the light damage on the car (scratches and scuffed alloys) these were t... Se mer
I was travelling from Sheffield to view a car which I'd seen online. I spoke on the phone to a young man called Ash and found he was most helpful as nothing was too much trouble. I ask if he would ass... Se mer
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Really pleased with my purchase, fast efficient service, Dom helped us on the day of our purchase, he was very helpful not pushy and answered all of our questions in a professional manner, never makin... Se mer
We’re here to make car buying easy and hassle-free. We offer award-winning customer service before and after you buy. Whatever you need, we’re here to help. We only sell nearly new cars - choose from 1,000s of cars, all of which come with warranty so peace of mind comes as standard. We have something to suit every budget and with our price promise you can be assured that nobody beats us on price. That’s a promise.
Skrivet av företaget

Browse thousands of quality cars today.

Chartwell Drive, DE21 6BZ, Derby, Derbyshire, Storbritannien

Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Excellent experience from start to finish. Well designed system to keep the customer informed at every stage.
Geoff was the guy I dealt with mainly, he was very professional, explained everything in a friendly manner, non pushy, great communication from looking at cars to completing the purchase , even after the sale, iv had follow up messages , excellent 👍 👏
Quick, easy car buying process!!, left alone to look around the car at my leisure without pressure. Worked out a good deal for me, simple process and great service as well to top it off!!
Will definitely use Motorpoint again.
Sales advisor Corey was top class, friendly and super helpful, good communication with him to keep me updated through the process.
Fantastic service from Maia. She made the purchase of the car so easy and smooth.
Very good customer service. Couldnt thank Graham enough for his help throughout what was a very smooth process. Thamk you. Would recommend.
Everything was great and we got the car we wanted thanks to your team
Great service until your timing with my collection of the vehicle, which was not good at all. Over 25 minutes late.

Svar från Motorpoint - Derby
Excellent service from Derby motorpoint. The lovely young lady who dealt with me Chloe was knowledgeable and extremely helpful with all aspects of my new car.Chloe was so nice and could not do enough to help me. Chloe is a real asset to motorpoint and I have used motorpoint for my last 4 cars mainly using the Sheffield branch,but Chloe and the Derby branch are fantastic and a real pleasure to deal with. Chloe deserves a bonus.10 out of 10 will highly recommend motorpoint to friends and family.
Overall experience with Motorpoint sales staff was great.
Josh (sales-person) was brilliant, knowledgeable, transparent and polite 👍
Fair price for my car very competitive (part-exchange).
Transaction was quick and easy.
The only reason for not scoring Motorpoint 5 out of 5 was a small chip on windscreen which was refused to repair due to "too small and insignificant" to repair & now I have to sort it out myself 👎

Svar från Motorpoint - Derby
Excellent customer service from Graham Braithwaite from start to finish.
Initial contact and information great. Once home with car found owners manual and service log missing and to be honest only one member of staff seemed interested enough to try to help. Called in to sales room and staff there made it plainly obvious that he could be bothered.

Svar från Motorpoint - Derby
Pleasant atmosphere on the site
Helpful sales team, no hard sell.
Competitive pricing
Quality vehicles
Have purchased 4 or 5 car for our family over 20 years or so and not been disappointed.
Staff as always super kind and friendly and willing to sit and make sure everything goes smoothly. Service as always was great. Corey really made the experience as easy as possible willing to go the extra mile, nothing was too much for him. Fantastic person, all other staff were very polite and accommodating also.
Alex was very helpful . Car ready to go . Had help around insurance . Good advise . many thanks

Svar från Motorpoint - Derby
The staff Motorpoint Derby were friendly and welcoming.
Exceptional customer service without any sales pressure.
Vehicle handover was efficient and stress free.
Much better experience than any main dealer.
100% recommend Motorpoint Derby for your next vehicle purchase.
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Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.