Kate was excellent throughout the whole process — very professional, helpful and informative. After taking the vehicle home, I realised it didn’t have the front and rear parking sensors that ha... Se mer
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Plats
Byt platsDurham Road Trading Estate, Durham Road, DH3 2BQ Birtley, Chester-Le-Street, GB
•Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
I had an excellent experience using motor point at Birtley. To be honest I have never purchased a car with such speed and efficiency. All done and dusted in two days! Jordan was great to deal with he... Se mer
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Massive selection of cars. Helpful friendly staff. No pushy sales, offer advice and help when entering the sales room leaving you to look around at leisure, staff available everywhere if you nee... Se mer
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Wasn't shown around the vehicle correctly or shown how to use the incar entertainment system, ie folding mirrors,phone connections etc.. damage to the rear seats after taking parcel shelf out. Just no... Se mer
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Företagsinformation
Skrivet av företaget
We’re here to make car buying easy and hassle-free. We offer award-winning customer service before and after you buy. Whatever you need, we’re here to help. We only sell nearly new cars - choose from 1,000s of cars, all of which come with warranty so peace of mind comes as standard. We have something to suit every budget and with our price promise you can be assured that nobody beats us on price. That’s a promise.
Sell us your car
Skrivet av företaget
- 99% of final valuations are paid on average
- Visit our website to get a free valuation for your car
10.9% APR on all cars
Browse thousands of quality cars today.
Now is a great time to upgrade your car, with our new 10.9% APR. We're here to make your car buying journey easier - all our cars come with a warranty for added peace of mind, plus we're never beaten on price, so you can buy with the confidence that you're getting the best price.
Kontaktuppgifter
Durham Road Trading Estate, Durham Road, DH3 2BQ, Birtley, Chester-Le-Street, Storbritannien
- 0191 2837864
Over 1000 new cars every week
4,6
Utmärkt
895 omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Great service from all staff ..
Great service from all staff ..the best price around for my new car and my part exchange car( and I did shop around)...I'd recommend Motorpoint to anyone !
27 juli 2026
Svar från Motorpoint - Birtley
Hi Peter,
We're delighted to hear you received great service from our team and found the best price for your new car and part exchange. We truly appreciate your recommendation!
Thank you for a great review!
Kind Regards
Kimberley Herron
Customer Service Manager
Motorpoint Birtley
We went to motorpoint Birtley because…
We went to motorpoint Birtley because we had seen a car on the website that we were interested in, one of the sales team (Wayne) was very helpful and brought the car round for us, we ended up buying the car, it did initially have a problem which they rectified straight away, we are more than happy with the car and the price we paid was really good.
26 juli 2026
Svar från Motorpoint - Birtley
Hi Jo,
We're so pleased to hear you had such a positive experience finding your car! It's wonderful that our team member was helpful and that the initial problem was rectified quickly. We're glad you're happy with your new car and the price.
Please do not hesitate to get in touch if we can help out any further.
Kind Regards
Kimberley Herron
Customer Service Manager
Motorpoint Birtley
Motorpoint
Good service and polite staff
Good service and polite staff, nothing was a problem to them
21 juli 2026
Svar från Motorpoint - Birtley
Hi Mary,
Thank you for your review! Its great to hear that our team were able to offer you a great service and were helpful throughout. If we can assist you further please let us know!
Kind Regards
Kimberley Herron
Customer Service Manager
Motorpoint Birtley
I got the car I wanted at the price I…
I got the car I wanted at the price I wanted and lots of help from the staff.
24 juli 2026
Svar från Motorpoint - Birtley
Hi Dawn,
We're so pleased to hear you found the perfect car at the right price and that our team was so helpful. We appreciate your positive feedback!
Please do not hesitate to get in touch if we can assist you further!
Kind Regards
Kimberley Herron
Customer Service Manager
Motorpoint Birtley
What a breath of fresh air
What a breath of fresh air! I'll definitely use this company again. Lynn and Jack at Birtley were very helpful and patient and they done everything for me. Thank you 😊
18 juli 2026
Svar från Motorpoint - Birtley
Hi Victoria,
Thank you for taking the time to leave us a great review! I am pleased to hear that Lynn and Jack were able to offer you a fantastic experience. I will be sure to pass your kid words over to them!
If we can assist further please do not hesitate to let us know & we hope you enjoy your new car!
Kind Regards
Kimberley Herron
Customer Service Manager
Motorpoint Birtley
No pressure from staff
No pressure from staff - clear instructions to view and scan cars on the site!
17 juli 2026
Svar från Motorpoint - Birtley
Hi Reece,
Thank you for your review! I am pleased you enjoyed the no-pressure stress free experience with us.
If we can assist you further please do not hesitate to get in touch!
Kind Regards
Kimberley Herron
Customer Service Manager
Motorpoint Birtley
Svar från Motorpoint - Birtley
Hi Frederick,
Thank you for taking the time to leave us a great review!
I am pleased to hear that your experience was a good one and that you felt at ease when shopping with us!
If we can assist you further please do not hesitate to get in touch!
Kind Regards
Kimberley Herron
Customer Service Manager
Motorpoint Birtley
Great experience buying a new car
Great experience buying a new car! As always, loads of choice and cars easy to view. Saw a car I really liked, Jack was great with showing me around the car, telling me about all the features and allowing me a test drive. He was then very helpful with the sale when I decided to go ahead. It was also nice to be remembered by his colleague, Lee, who I'd bought my last car from. Very friendly place.
21 juli 2026
Svar från Motorpoint - Birtley
Hi Laura,
We're so pleased to hear you had a great experience finding your new car! It's wonderful to hear that Jack was helpful and that you appreciated the choice and ease of viewing the cars. We're glad you enjoyed the test drive and the smooth sales process.
Please do not hesitate to give us a call if you require anything further.
Kind Regards
Kimberley Herron
Customer Service Manager
Motorpoint Birtley
A great experience
The people that dealt with us were very helpful and polite they were a credit to the company The young lad Who sold us the car was great The transition went very smoothly Everything was excellent
20 juli 2026
Svar från Motorpoint - Birtley
Hi Norman,
We're so pleased to hear that our team was helpful and polite, and that the car buying process was smooth. We're delighted everything was excellent! Thank you for taking the time to leave us a review!
Kind Regards
Kimberley Herron
Customer Service Manager
Motorpoint Birtley
Very professional service
Very professional service clean and tidy showroom everybody in showroom all said hello and asked if everything was OK will definitely buy again from motorpoint
Thank you
20 juli 2026
Svar från Motorpoint - Birtley
Hi Ian,
We're so pleased to hear you received very professional service and found our showroom clean and tidy. It's wonderful that our team made you feel welcome, and we appreciate your intention to buy from us again!
We hope you enjoy your new car!
Kind Regards
Kimberley Herron
Customer Service Manager
Motorpoint Birtley
Friendliness of staff
12 juli 2026
Svar från Motorpoint - Birtley
Hi Thomas,
Thank you for taking the time to leave us a great review!
I am pleased to hear that your experience was a good one and you found our team very friendly.
If we can assist you further please do not hesitate to give us a call!
Enjoy your new car!
Kind Regards
Kimberley Herron
Customer Service Manager
Motorpoint Birtley
After searching other dealerships for…
After searching other dealerships for some days, I found my experience at Motorpoint to be incredibly refreshing. I found my vehicle online and the communication was great to gather more information and arrange a viewing. When I arrived to collect my car there was no pressure and I was given plenty of time to browse the rest of the range in case there was anything more suitable. I decided that the original car was the best fit, and the whole process was very smooth, efficient and clear. I had greater peace of mind buying from a reputable dealer with aftercare support. Whilst options for warranty etc were provided for me, there was no pressure at all which I found to be a huge relief. Would thoroughly recommend.
15 juli 2026
Svar från Motorpoint - Birtley
Hi Stephanie,
Thank you for taking the time to leave us a great review! I am pleased to hear that you had a positive experience with us and that you felt at ease when shopping with us.
If we can assist you further please do not hesitate to let us know and we hope you enjoy your new car!
Kind Regards
Kimberley Herron
Customer Service Manager
Motorpoint Birtley
Lee Frost made everything very easy
18 juli 2026
Svar från Motorpoint - Birtley
Hi Martin,
We're delighted to hear that Lee made everything so easy for you. We strive to provide a seamless experience for all our customers.
I will be sure to pass your kind words over to Lee and the team and we hope you enjoy your new car!
Kind Regards
Kimberley Herron
Customer Service Manager
Motorpoint Birtley
Excellent customer service
Excellent customer service. Big variety of cars. No pressure from sales people.
Very positive visit nothing was a bother. Purchased a car.
Big shout out to Kate Smith who helped us and guided us through our new purchase.
16 juli 2026
Svar från Motorpoint - Birtley
Hi Stephen,
We are delighted to hear you had such a positive visit and found a car with us! It's wonderful to know Kate provided excellent service and a pressure-free experience. We'll be sure to pass on your kind words.
Kind Regards
Kimberley Herron
Customer Service Manager
Motorpoint Birtley
great service
15 juli 2026
Svar från Motorpoint - Birtley
Hi William,
Thank you for taking the time to leave us a great review I am pleased you had a positive experience with us.
If we can assist you further please do not hesitate to let us know!
Kind Regards
Kimberley Herron
Customer Service Manager
Motorpoint Birtley
Taken away the stress of buying a new…
Taken away the stress of buying a new car. Staff courteous and helpful .
14 juli 2026
Svar från Motorpoint - Birtley
Hi Teresa,
Thank you for your review. I am pleased to hear our team was able to make your experience enjoyable and stress-free. Please do not hesitate to get in touch if we can assist you further.
We hope you enjoy your new car!
Kind Regards
Kimberley Herron
Customer Service Manager
Motorpoint Birtley
Tayyab
My experience with Tayyab was excellent. He was really friendly and helped me a lot. The only single issue I had was that when i collected my new car it was quite dirty. There was empty fruit shoot bottles under the seats and lots of crumbs around the back seats which I didn’t notice until I got home. Otherwise the service was absolutely excellent and I will use them again for future cars.
5 juli 2026
Svar från Motorpoint - Birtley
Hi Sophie,
We're delighted to hear about your excellent experience with our Tayyab and the overall service. We sincerely apologize for the cleanliness issues you encountered with your new car upon collection. We're addressing this internally to ensure our vehicles are spotless for all customers. Thank you for your understanding and for choosing us.
Kind Regards
Kimberley Herron
Customer Service Manager
Motorpoint Birtley
MEGAN PARKER
9 juli 2026
Svar från Motorpoint - Birtley
Hi George,
Thank you for your review! I am pleased Megan was able to offer you a great service. If we can assist you further please do not hesitate to give us a call.
Kind Regards
Kimberley Herron
Customer Service Manager
Motorpoint Birtley
Amanda was very professional and…
Amanda was very professional and informative and made the purchase of the car very easy, have already recommended to friends and family.
4 juli 2026
Svar från Motorpoint - Birtley
Hi Paul
Thank you for taking the time to leave us a great review!
I am pleased to hear that your experience was a good one and that she was able to provide you all the information you needed!
If we can assist you further please do not hesitate to get in touch and I will make sure your kind words are passed over to Amanda!
Kind Regards
Kimberley Herron
Customer Service Manager
Motorpoint Birtley
Jack was excellent and helped me choose…
Jack was excellent and helped me choose my car which is amazing. He was understanding, amazingly helpful and just got me. What a start and a great ambassador for your company. I would, and have recommended Motorpoint to my family.
7 juli 2026
Svar från Motorpoint - Birtley
Hi,
We're so pleased to hear about your excellent experience! It's wonderful that Jack was so understanding and helpful in assisting you with choosing your amazing car. We truly appreciate your recommendation to your family.
Thank you
Motorpoint Birtley
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