From the front door welcome to driving away with our car we were professionally looked after. Matt and Gary were really helpful without rushing us, but taking time to explain everything. Nothing was t... Se mer
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Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Great place to get your cars from. I always get cars from them and always come back as the quality and price they offer is worth it. All staff there are very helpful and also back off house staff tha... Se mer
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Fantastic experience with Zain and the team at Motorpoint! From start to finish, the service was excellent. Our sales advisor, Zain, was incredibly patient and calmly answered all of our queries... Se mer
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All the staff were friendly and professional . Zane and Tom made sure the process went smoothly and were patient and answered any questions . Gurjit is charming and helpful. Highly recommend . Thanks... Se mer
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Företagsinformation
Skrivet av företaget
We’re here to make car buying easy and hassle-free. We offer award-winning customer service before and after you buy. Whatever you need, we’re here to help. We only sell nearly new cars - choose from 1,000s of cars, all of which come with warranty so peace of mind comes as standard. We have something to suit every budget and with our price promise you can be assured that nobody beats us on price. That’s a promise.
Sell us your car
Skrivet av företaget
- 99% of final valuations are paid on average
- Visit our website to get a free valuation for your car
10.9% APR on all cars
Browse thousands of quality cars today.
Now is a great time to upgrade your car, with our new 10.9% APR. We're here to make your car buying journey easier - all our cars come with a warranty for added peace of mind, plus we're never beaten on price, so you can buy with the confidence that you're getting the best price.
Kontaktuppgifter
2 Lichfield Road, B6 5SU, Birmingham, West Midlands, Storbritannien
- 0121 7561839
Over 1000 new cars every week
4,7
Utmärkt
541 omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
I recently bought an Audi A3 from…
I recently bought an Audi A3 from Motorpoint and had a really good experience. The staff were friendly and helpful throughout. Sion was great and didn’t put any pressure on me to make a decision, which made the whole process much easier. Peter was also really helpful when it came to sorting out the paperwork.
Overall, really happy with the service and would definitely recommend Motorpoint!
31 augusti 2026
Svar från Motorpoint - Birmingham
We're so pleased to hear you had such a positive experience buying your Audi A3! It's wonderful that our team was friendly and helpful, making the process easy and stress-free. We truly appreciate your recommendation.
Thank you
Motorpoint
Several things:
Several things:
We were not made aware that the word "Advance" in Hyundai's description indicated a basic entry car. Had we known just how basic, we would have pulled out of he sale.
We mentioned three times chocolate on backrest to be removed. It was still there when car was handed over, which begs the question - was the upholstery actually treated (since rectified).
Most important: we were only given one set of keys as we were told Hyundai only supplied one. Our local Hyundai assured us that ALL Hyundai cars are issued with two sets of keys. Therefore the dealer from whom you collected the car should have the other set. If not, it is up to someone to obtain them. As we are the first registered keeper of the vehicle as mentioned on V5 we should have two sets of keys.
This is our fifth car from you and up til now, have had excellent service and rapport with staff and would like it to continue.
31 augusti 2026
Svar från Motorpoint - Birmingham
Thank you for your review and for choosing Motorpoint again.
We're sorry to hear that this vehicle hasn't quite met your expectations. As Dawid explained, the car was supplied to us with one key only, and this was the key provided to you at handover.
We're also sorry that the mark on the rear seat wasn't fully resolved before collection, especially as you had raised it with us beforehand. This isn't the standard we aim for, although we're pleased this has now been rectified.
Dawid has spoken with you since regarding a possible part exchange, as we understand the vehicle specification wasn't quite what you were hoping for. We genuinely appreciate your loyalty over the years and would be happy to discuss any options available.
If there's anything further we can help with, please give the Birmingham team a call on 0121 514 6000. We're always here to help.
Motorpoint is an excellent place to buy…
Motorpoint is an excellent place to buy your car. Every car they have on there pitch is a quality car. I’m very happy with my purchase. and wouldnt hesitate in recommending Motorpoint to anyone who wants to buy a car.
2 september 2026
Svar från Motorpoint - Birmingham
We're so pleased to hear you had such a positive experience and are very happy with your purchase. It's wonderful to know you'd recommend us to others!
Thank you
Motorpoint
I had a very good experience Zain was…
I had a very good experience Zain was amazing start to finish it’s just a shame when I did buy car he was off on that day but he till this day has been fantastic.
1 september 2026
Svar från Motorpoint - Birmingham
We're so pleased to hear you had a very good experience and that our team member was amazing from start to finish. We're glad they have continued to be fantastic!
Thank you
Motorpoint
Svar från Motorpoint - Birmingham
We are so pleased to hear you had a great and helpful experience with us. Thank you for your positive feedback.
Thank you
Motorpoint
Don't touch with a barge pole
I bought a car for £25k from the Newport branch at the end of 2024. I live some distance away and the next day the car started with a fault - this went on for months. My closest branch was Oldbury and they were worse than useless. Once they've got your money they don't care. Less than 2 years down the line I have got issues with the car that could cost up to £8,000 to fix, which I think is related to covered up issues they sold the car with. Would never buy a car from them again, would rather get a push bike.
27 augusti 2025
Omdöme utan inbjudan
Svar från Motorpoint - Birmingham
Thank you for your review. We're sorry to hear about the issues you've experienced with your vehicle and the frustration this has caused.
While your car was purchased from our Newport branch and you've also dealt with Oldbury, we work as one Motorpoint team and take feedback like this seriously across the business.
If you'd like to discuss your concerns further or see how we can help, please contact our Birmingham team on 0121 514 6000. We'd welcome the opportunity to listen to your experience and hopefully help restore your faith in Motorpoint.
Motorpoint Birmingham
On arrival we were asked our details…
On arrival we were asked our details and offerd a drink.we sat down had a chat and gave them the paperwork and every thing they needed for my old car.T hey then took me to new car to look it over,I decided to have the car as it was in great condition and low milage.All the staff were very helpful and pleasant,I would highly recommend this company.Thank you very much for your service
15 augusti 2026
Svar från Motorpoint - Birmingham
We're so pleased to hear you had such a positive experience with us! It's wonderful that our team was helpful and pleasant throughout your visit, from arrival to finding your new car. We appreciate your high recommendation!
Thank you
Motorpoint
The service is quick but never rushed.
I was greeted on arrival and seen by a member of staff very quickly. I felt supported to find a car of my choice and given guidance on all my options during my purchase. The service from start to finish was extremely quick but never rushed, which made me feel informed and in control of my decisions. All staff were great but Sion and the centre manager delivered great service.
13 augusti 2026
Svar från Motorpoint - Birmingham
We're so pleased to hear you had such a positive experience! It's wonderful that you felt supported and informed throughout your car purchase. We appreciate your kind words about our team.
Thank you
Motorpoint
Svar från Motorpoint - Birmingham
We appreciate your positive feedback and are so glad to hear that our colleague was very helpful and informative. Thank you for your kind words.
Thank you
Motorpoint
All round very good experience
Really good team can’t fault them and super happy with the deal I got with the car
11 augusti 2026
Svar från Motorpoint - Birmingham
We're so pleased to hear you had such a positive experience with our team and are happy with the deal you received on your car! Thank you for your kind words.
Thank you
Motorpoint
Best customer service
Thank you for helping me choosing the right car for myself and kind support and everything
6 augusti 2026
Svar från Motorpoint - Birmingham
We're delighted to hear that you received such kind support and that we were able to help you choose the right car. Thank you for your wonderful feedback!
Thank you
Motorpoint
Very helpful staff and best price on…
Very helpful staff and best price on part exchange in and out within a hour
5 augusti 2026
Svar från Motorpoint - Birmingham
We're so pleased to hear that our staff were helpful and that you found our part exchange price to be the best. It's fantastic that your experience was quick and efficient!
Thank you
Motorpoint
Purchacing the car was made easy
1 augusti 2026
Svar från Motorpoint - Birmingham
We are so pleased to hear that your car purchasing experience was easy and straightforward. Thank you for sharing your positive feedback with us.
Thank you
Motorpoint
Would recommend
The customer service was informative and not pressured. I felt able to take my time to browse and ask questions if needed. The staff was attentive to my queries.
17 juli 2026
Svar från Motorpoint - Birmingham
We're so pleased to hear that you found our customer service informative and felt no pressure. It's wonderful that you were able to browse at your own pace and that our staff were attentive to your questions.
Thank you
Motorpoint
The customer service very helpful and…
The customer service very helpful and friendly dealing with Keanan Uppal when I bought my Car is MG HS hybrid plus very nice and looking after me through all the process.
This my second car from Motorpoint-Birmingham.
I appreciate his help and thank Keanan Uppal.
Thanks
Khalid Ahmed
29 juli 2026
Svar från Motorpoint - Birmingham
We're so pleased to hear about your positive experience and that you received such helpful and friendly service. It's wonderful that our team looked after you through the entire process. We truly appreciate your kind words and your continued loyalty.
Thank you
Motorpoint
This was the best thing I’ve ever done…
This was the best thing I’ve ever done motor point was the best experience ever very friendly staff and very knowledgeable Ben Hudson amazing salesman talked us through everything and set aside time for us to think about our purchase would definitely recommend them to any one
28 juli 2026
Svar från Motorpoint - Birmingham
We're so pleased to hear you had such a fantastic experience! It's wonderful that our team was friendly and knowledgeable, and that you felt well-informed throughout your purchase. We appreciate your recommendation!
Thank you
Motorpoint
Would recommend !
The whole transaction from start to finish was easy and perfectly managed.
Thank you
27 juli 2026
Svar från Motorpoint - Birmingham
We're delighted to hear that your entire transaction was easy and perfectly managed. Thank you for sharing your positive feedback with us!
Thank you
Motorpoint
Great experience in every way.
From the time I got there I was greeted and taken care of. Each step of the process was swift and easy. Chelsea was amazing. She was extremely helpful and friendly. Would definitely recommend others to visit this place when looking for a new car.
23 juli 2026
Svar från Motorpoint - Birmingham
We're so pleased to hear about your positive experience! It's wonderful that our team made each step swift and easy for you. We're glad you found our colleague extremely helpful and friendly, and we appreciate you recommending us.
Thank you
Motorpoint
I had a good experience
During the sales process I had a good experience. The only reason I haven’t given this a 5 star review is towards the end of the original transaction, I was told the car had just been reserved online . It was a little frustrating. Maybe the car could have been reserved right at the beginning of my transaction to stop this from happening. Despite this Keanan found an identical car at another branch and got it transferred. There were a couple of little things on the car I asked to be sorted once I’d seen it, and they were done there and then so I was able to drive the car away immediately. I also got in touch with Keanan a couple of days after the sale with a query and again it was dealt with asap. Every email I sent to Keanan got responded to so I can’t fault him. If I was able to give a 4.5 score, I would have.
18 juli 2026
Svar från Motorpoint - Birmingham
We truly appreciate you taking the time to share your detailed feedback. We understand your frustration regarding the initial reservation issue and acknowledge how that could be disappointing. We are, however, very pleased to hear that we were able to locate an identical vehicle for you and that the subsequent adjustments were handled promptly. It's also wonderful to know that our team was responsive and helpful with your post-sale query. We value your business and are always striving to improve our processes.
Thank you
Motorpoint
Zain at motorpoint birmingham made the…
Zain at motorpoint birmingham made the collection of my car so easy.
He dealt with the exchange in a friendly but professional manner, a real credit to the company
22 juli 2026
Svar från Motorpoint - Birmingham
We're so pleased to hear that the collection of your car was easy. We're glad our team member handled the exchange in such a friendly and professional manner. Thank you for your feedback!
Thank you
Motorpoint
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