Motor4u Omdömen 

Professional, explained the procedure
In a way that I understood,it was extremely pleasing old style curtesy
Existed. Thanks to Josh and all the staff, thank you. 🥂

The team were helpful and accommodating. All questions were answered at all points and finance discussions were easy and clear. The vehicle selection is top drawer. Recommended

Mo made buying the Mercedes so easy, nice and chatty with a good smile throughout, a great asset to the company …

I bought a Honda Jazz from Motor 4 U. Within 30 days, the engine undertray came loose and was hanging down, making the car unsafe to drive.

When I contacted them, they suggested I must have hit something, which I strongly deny. The AA inspected the vehicle and their report stated “No evidence of impact” and also noted that the vehicle had “no plastic securing studs in any of the fixings for the undertray.”

I sent the AA report to Motor 4 U and asked them to resolve the matter, but I have not received a satisfactory response.

Based on my experience, I would advise others to be very careful and make sure everything is checked properly before buying.

My experience with Motor4U has been deeply unsatisfactory and raises serious concerns about their professionalism, customer care, and overall business conduct. I attended a booked appointment to view a blue Volvo V40 (GN64JHZ), only to find it in the mechanic’s bay with a dead battery, meaning I was unable to test‑drive the actual car I intended to purchase. Instead, I was offered a drive in an identical model. Throughout the visit, I was placed under constant pressure to leave a £500 deposit to reserve the vehicle.

When collecting the car a month later, again at a booked appointment, I was left waiting for around two hours before the vehicle was finally brought out. At this point, the ABS sensor had already failed. Although Motor4U acknowledged the fault, we agreed that my own mechanic would carry out the replacement.

Within just 22 days of ownership, my mechanic refused to proceed with the ABS work after identifying active oil leaks from both the engine and gearbox, and the AA later confirmed these findings. I exercised my legal right to reject the vehicle under the Consumer Rights Act within the 30‑day period.

Motor4U’s handling of the situation was extremely poor. There was no apology, no acknowledgement of the seriousness of the faults, and no consideration for the impact on my family. Instead, they attempted to push repairs I was not obliged to accept. They then refused to collect the leaking vehicle, forcing me to pay £220 to return it myself. This return was done entirely as a goodwill gesture on my part simply to get the process moving, as Motor4U showed no action, urgency, or concern whatsoever.

Due to their lack of cooperation, I was forced to seek independent advice from Citizens Advice, who confirmed my right to reject the vehicle and subsequently referred the matter to Trading Standards. It should never have required external intervention for a dealership to take a legitimate complaint seriously.

Communication from Motor4U was consistently unacceptable. Messages were generic, impersonal, and in many cases appeared to be standard AI‑generated responses, showing no ownership, accountability, or genuine customer service.

Despite promising an inspection report within 48 hours of the vehicle being returned, none was ever provided.

It ultimately required the formal threat of court action before Motor4U finally took the matter seriously and agreed to issue a full refund. This escalation should never have been necessary for a vehicle that failed so quickly and so significantly.

The refund was subjected to an unnecessarily long 14‑working‑day delay, during which we were left without the funds to secure a replacement vehicle. Even with such an excessive timeframe, the dealership still waited until the very end, only issuing the refund later in the day on the 14th working day. This demonstrated a clear lack of urgency or consideration.

This delay was even more unacceptable given that, at the time of writing this review, Motor4U had already relisted and subsequently sold the vehicle again, despite not yet issuing the refund and while I still held the V5C and all original paperwork. This highlights how prematurely and carelessly they handle serious customer issues.

This experience has been unnecessarily stressful, time‑consuming, and entirely avoidable. Motor4U’s conduct throughout has shown a complete disregard for basic customer care, responsibility, and professionalism. Based on my dealings with them, I would strongly advise avoiding this dealership under any circumstances.

And finally, they are obsessed with their coffee machine, which tastes like sewer water, in hindsight, that alone should have been a clear indication to avoid.

Long story short! Bought car that apparently had passed MOT. Took to local MG dealer it desperately needed both back brakes discs and pads replacing and a new rear driver side tyre.
It’s in garage today for what I thought would be a quick front passenger tyre change to discover it needs 3!…yes 3 new tyres one of which is 7 years old!!! My car is a 2020 model so go figure 🤔
I would advise that you think twice when considering a purchase from this company.
My partner and I have been bullied and forced to retract other reviews we’ve submitted probably because we used “hurty words”
We tried going down the road of court action having been sold a 1200 warrenty and a 200 deposit they refused to refund.
The company does not like being dug out for its lack of integrity.
Be careful people!

Really happy with the service I received from Florence in sales, really enjoying the car.

Car purchased and picked up in 24hours

The inventory is interesting and the prices are fair but be prepared they operate on volume, not service.
So do your homework in terms of getting the vehicle checked and be prepared that once it’s yours it’s yours.
Communication will be sporadic (unless it’s about payment), incorrect and uncaring - as in ‘we don’t know’ when answering a question rather than finding out.
Sheik is one of the rudest sales people I’ve ever met, but I wanted the car so had to ignore his attitude.
I’m pleased with my car and knew what I wanted but cannot recommend the garage in anyway for service or quality.

The staff I engaged with, specifically Florence, were very helpful, friendly & knowledgeable. Some teething issues however they have been very willing to help to resolve these. Thank you Florence for helping with the insurance -good result!

This garage does its job very well and professionally, offering all kinds of services professionally, from sales and service to finance and after-sales support. They also offer a 3-month customer guarantee.
With their sales and after-sales support, they always have polite staff who communicate with you courteously.
I'm really happy I bought my car from this company. Thank you, Motor 4 you.❤️

We purchased a Nissan Serena people carrier from Motor4U. They had an amazing range of vehicles to choose from, the team were really knowledgeable about the vehicle specs and were happy to show us lots of different options.
We organised finance through Motor4U and collected the vehicle on the day and time promised.
The vehicle was in immaculate condition, literally as new, so the quality is exceptional and good value for money.
Our sales support from Mo was great, we only had to wait for the DVLA to organise the registration, but were kept informed of progress along the way.
I will be buying again from Motors4U!!

It was great to Flora from sales n da big boss who name unfortunately iv forgotten. "Appologies Boss:)"
Also to forfill the dream of buying my choice of car.

I wasn't initially wasn't aware that the car was an import but didn't mind the extra wait and understood the cause.

Once I arrived to view n collect the car everything was handled professionally.

The staff were welcoming n approachable and I am very happy overall with the service n car.

I have already recommended you to a friend and I am happy to use you again.

It looks like theyve deleted their Facebook after my review which isnt surprising as every other one was bad, so here's mine again on here 🤲

--- to be honest I was surprised I got my deposit back with this company's review history 😅 unless you are personally going to the dealership to buy the car that day, don't bother sending a deposit for them to hold the car for you as they'll happily just sell it to someone else in that time and just offer you some other other car you didnt want. Steer well clear of this place.

Decided to use a different car dealer after enquiring about several cars and receiving contradicting information on key details such as Millage. Not a great start and an immediate red flag.

I recently purchased a Toyota Voxy from Motor 4 U on the 22nd of April and overall had a very positive experience.
There was a small issue with one of the seats not working properly, but I returned the next day and the problem was resolved very quickly without any hassle.
The staff were very friendly, helpful, and professional throughout the whole process. They made everything easy and stress-free.
I’m very happy with the service and would definitely recommend Motor 4 U to anyone looking to buy a car.

I was made to remove the last review due to threatening emails from this company.

All I can say without threats of defamation is AVOID THIS DEALER AT ALL COSTS.

Please read ALL the reviews and make your own mind up about them.
Terrible experience and only resolved after a case was raised with the small claims court albeit after WE ended up doing all the chasing regarding the warranty.

I recently bought an imported Suzuki Jimmy in the Sierra model from Motor4U and the process was completely seamless thanks to Taj.

Communication with Taj was great, he was clear and direct with timing and the processes the car was going through before it was ready to take home!

I liked the authentic feel of the whole dealership - the staff were all lovely!

I’m thankful for Taj’s honesty throughout, there was no pressure, just genuine guidance!

I’m over the moon with my new purchase and couldn’t recommend Motor4U enough.

Thanks guys :D

Not happy at all. Lied from the beginning and the car broke down twice in the first few weeks.

Amazing experience from start to finish
Great service from the sales team and the technicians

In more than 30 years dealing with the motor trade, I have never come across such a poor operation. Lying about what work has or will be done, lying about the vehicle preparation, misrepresenting finance details to their own benefit, removing features from vehicles, undervaluing part exchanges and selling defective cars.
Once they have your money, they completely change their attitude to awkward and ignorant.
If you buy a car from here, you are a fool.
If you buy a car without any fault, it is only because you haven't found it yet.
They have no trade association for good reason, They know exactly how to operate in such a way, they have little recourse from any governing body.

Trading standards and several other organisations are very aware of this outfit and how they operate. Literally every one we spoke to said "them again!" or "yes, we have had several dealings with them"
This man and his family are con artists, gone bust before for behaving similarly, and will again.
Do not believe a word that comes from their mouths.

Truly shocking place and they deserve everything they get.

Buy at your own peril.

Do your research, get past the "family and friends", and the paid for reviews, dive deep into the real reviews and you will soon see.

There's a very common trend and it is all bad.

The worst dealership I, and many others have ever come across.

Even the small claims court know of them due to the amount of claims filed and ongoing.

We purchased a car and immediately found serious issues, we immediately contacted Motor 4 U and were given the complete run around.
Not once did we get a phone call, just messages of excuses and fob offs. After 2 days we rejected the car. Motor 4 U became even worse, basically doing anything and everything they could to drag it out and they to make the process as difficult and drawn out as possible.
It wasn't until the courts got involved that they immediately resolved the situation, although this took almost 4 months!

The man has no morals and should be ashamed. Some of his staff and ex staff couldn't even stand him because of his actions.

Seriously, do your research and above all else, avoid this place at all costs.