I have bought van Maxus 2023 model its less then 3 years old van, it worst experience of my life, they did not apply V5c on my name, Van is losing coolant and few other problems. they are not respondi... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
We just bought a van from here and couldn’t be happier! The team was so helpful, friendly, and made the whole process really easy. They answered all our questions, gave us honest advice, and made us f... Se mer
Brilliant experience, Abdullah was very welcoming and helpful, was shown the vehicle and had all the paperwork sorted promptly. Very professional but friendly atmosphere, both the company and the staf... Se mer
I recently bought a Ford Transit Custom van from Motor2go and am very happy with the vehicle.There was a minor issue with regards to the spare wheel mounting bracket which they have agreed to have... Se mer
Företaget har svarat
Företagsinformation
Skrivet av företaget
Do you ever get tired of shabby customer service? Do you ever get the impression you're just a sale? We felt that too, and we got fed up with it. That's why we vowed never to do it. When we say we're forged by experience, we're talking about the experience of bringing together all our nous and expertise accumulated over 20 years of selling vehicles. That's the experience of understanding first-hand what customers want and tailoring the sale to meet your needs, not ours. That's the experience of going the extra mile every single time so you don't just get what you came for, you get more. There's more. When we say we're sustained by excellence, that's the excellence of our best-in-class customer service, the little touches you just won't expect from a van and car dealership. It's the excellence of accompanying you on your journey, not just from when you walk in our door to when you drive off the forecourt, but onwards as long as you need us. We're invested to being in it for the long term with our clients. That's why our customer retention is so high, and there's no bigger compliment than that.
Kontaktuppgifter
Hollybush lane , UB94HG , London , Storbritannien
- 01895831753
- Info@motor2go.co.uk
- motor2go.co.uk
3,7
Medel
124 omdömen
Ingen aktuell inbjudningshistorik
Det här företaget har inte bjudit in sina kunder på länge. Omdömen kanske inte är representativa
Har besvarat 80 % av sina negativa omdömen
Svarar vanligtvis inom 1 månad
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Thank you…
Thank you for making my purchase pleasant and easy. The service and care I received was outstanding, everyone was so friendly and helpful, I would definitely recommend to anyone looking to buy a vehicle.
15 april 2023
Omdöme utan inbjudan
Found the perfect van
It can be a mind full when you’re in the market for a new van, motor 2 go helped me find the perfect van for my job after showing me a variety of stock that they offer, all the staff were caring and happy to ask answer any questions, they even had my van freshly washed upon collection
25 mars 2023
Omdöme utan inbjudan
Great car and customer service.
7 april 2023
Omdöme utan inbjudan
The worst experience !!!
The worst experience !!!
He simply refuses to return £250 deposit, not having britch in the Customer Declaration form. This guy will take as a fool and lye to you! So under no circumstances proceed to pay any required deposit, becouse even if you don't withdraw from the deal but your finance is not successful , he will leave with your deposit !
Just like other people have mentioned lower down he is scamming people !!!
15 april 2023
Omdöme utan inbjudan
Svar från Motor2Go
Hi Lucien,
Thank you for your feedback, I am sorry to hear you are not happy with the service.
I would first like to say we take feedback very seriously, our refund policy is very clear on our website and also on the declaration you signed, we always encourage customers to have finance in place before leaving a deposit in the event finance does not go through. You left a deposit on this vehicle 3 months ago and we gave you ample time to arrange finance, we also spent a lot of time and money in prepping the vehicle which exceeded the £250 deposit you left, we went above and beyond to try and help you get finance on the vehicle, this is not a scam any company you go to if you leave a holding deposit the policy is clear that it is non-refundable.
Kind Regards
Motor 2 Go Customer Care Team
Had a great experience would definitely…
Had a great experience would definitely come here again Abraham was very helpful with my needs and got the van serviced MOTD all in one day would definitely come here again.
12 april 2023
Omdöme utan inbjudan
Hi I just want say thank you to you…
Hi I just want say thank you to you guys for me new van👍
31 mars 2023
Omdöme utan inbjudan
Svar från Motor2Go
Hi,
Thank you so much for sharing your experience with us, we are glad you had a pleasant one and that you chose us to purchase your new van! We hope to serve you again in the future.
Regards
Motor 2 Go Team
I heard about Motor2go from a friend as…Shams experience
I heard about Motor2go from a friend as I needed a van asap, As a builder I need strong reliable van that does exactly what it says on the tin. I popped round to yard where I was surprise to find beautiful premises and line upon line of clean well positioned vans which indicated to me that they actually cared about each individual van.”it’s like organising your tools” So soon after I was approached by a friendly young man who walked round and recommended a few vans after asking me some questions in terms of my preferences. He even showed me a van that had metal shelf’s already built in which reminded me of a mate of mine who would love a van like that, because his van is a total mess and those shelves would go along way to helping organise his life lol. We proceeded and came across exactly what I was looking for a sleek high top van with roof racks already in perfect for long lengths of wood or pipes. I jumped into the cab first smelled clean and all seats bd surfaces were cleaned and polished. Don’t know how long I’ll keep it that way but at least I can enjoy for a while. Now the main event the engine. This would make or break the deal, I turned the key and an amazing Diesal engine started purring at me. I was in love…I asked the guy to open bonnet he did clean as a whistle. Now for the price..I was expecting too too dollar but to be honest it was very reasonable for a well maintained van. The offices where nice and comfortable I was offer tea and just genuinely enjoyed the experience. After a little negotiation and signing of paperwork I was the proud owner of my next dream van. Would have to be I’m now broke and the van has to make me my money back. Of which I have no doubt. Great van great premises great customer service definitely on to visit I told them I would give them good review and that’s the truth
15 mars 2023
Omdöme utan inbjudan
Svar från Motor2Go
Hi Hicham,
Thank you so much for sharing your experience with us, we are glad you had a pleasant one and that you chose us to purchase your new van! We hope to serve you again in the future.
Regards
Motor 2 Go Team
Great service and detail explanation of various purchasing options
I went to motor2go to purchase a new van. Abraham attended to me and provided great service and advised about various option. He understood my requirements and met all my needs that I was looking for in a good van. The guidance and various financial options were explained clearly and very much in detail
24 mars 2023
Omdöme utan inbjudan
Svar från Motor2Go
Hi Martin,
Thank you so much for sharing your experience with us, we are glad you had a pleasant one and that you chose us to purchase your new van! We hope to serve you again in the future.
Regards
Motor 2 Go Team
Thought that I would update everyone on…
Thought that I would update everyone on the latest with the van that I bought.
It now has to go to the main dealer to be diagnosed further at £138 an hour.
It has something wrong with the adblue and is looking like it’s going to cost me over £1k. Not something you want after buying a van.
According to the website of the warranty I was sold they do not cover main dealer garages ( not sure how a main dealer is not a trusted garage for the warranty to use ) so I still can not claim on the warranty.
5 mars 2023
Omdöme utan inbjudan
Svar från Motor2Go
Hi Harry,
Thank you for your feedback, it is our understanding that we have now resolved your issue, we could not locate you as your name is different to what we had on our system.
Please contact our sales team if you have any further questions and we would appreciate if you could amend your review as the issues have now been rectified.
Kind Regards
Motor 2 Go Customer Care Team.
Great service
Great service. Great team. Great van. Found the whole process really smooth with great customer service. Cheers guys.
14 februari 2023
Omdöme utan inbjudan
What made my experience great was Meer…
What made my experience great was Meer he had excellent service sold me a BMW very quickly love the vehicle. I didn’t know what i wanted at first but with the help of Meer we found a dream car in no time! Ask for meer when you come
8 februari 2023
Omdöme utan inbjudan
Svar från Motor2Go
Hi Las,
Thank you so much for sharing your experience with us, we are glad you had a pleasant one and that you chose us to purchase your new van! We hope to serve you again in the future.
Regards
Motor 2 Go Team
Meer provided me with excellent swift…
Meer provided me with excellent swift service from their staff as this was my 5th time requesting their service and each time they have been consistent with their customer service for their products such as vans and etc. I have already recommended this company to my friends and family, I wanted to leave a review too to let others know that they indeed are efficient.
1 februari 2023
Omdöme utan inbjudan
Very helpful lot
Very helpful lot, especially Meer he sold me a van which I love very much and I appreciate their service. I’d highly recommend!
6 februari 2023
Omdöme utan inbjudan
Svar från Motor2Go
Hi Mustafa,
Thank you so much for sharing your experience with us, we are glad you had a pleasant one and that you chose us to purchase your new van! We hope to serve you again in the future.
Regards
Motor 2 Go Team
Really top professionals and really…
Really top professionals and really good service will definitely be going again should I need to in the future - I was personally seen to by Meer who was very professional and helped with all enquiries
3 februari 2023
Omdöme utan inbjudan
Svar från Motor2Go
Hi Lanzil,
Thank you so much for sharing your experience with us, we are glad you had a pleasant one and that you chose us to purchase your new van! We hope to serve you again in the future.
Regards
Motor 2 Go Team
Svar från Motor2Go
Hi,
Thank you so much for sharing your experience with us, we are glad you had a pleasant one and that you chose us to purchase your new van! We hope to serve you again in the future.
Regards
Motor 2 Go Team
This team and company were absolutely…
This team and company were absolutely fantastic there prices are unbeatable if any one looking for a good van this is the place to go
2 februari 2023
Omdöme utan inbjudan
Svar från Motor2Go
Hi Wayne,
Thank you so much for sharing your experience with us, we are glad you had a pleasant one and that you chose us to purchase your new van! We hope to serve you again in the future.
Regards
Motor 2 Go Team
Had a very good experience friendly…
Had a very good experience friendly people Very trustworthy bought a 2006 vauxhall vivaro Was in great condition they serviced it for me And also done a healthy heck which I have witnessed in person Was updated throughout the way Will come back for another can 👍
7 februari 2023
Omdöme utan inbjudan
Svar från Motor2Go
Hi Mo,
Thank you so much for sharing your experience with us, we are glad you had a pleasant one and that you chose us to purchase your new van! We hope to serve you again in the future.
Regards
Motor 2 Go Team
Recommend for Vans!
Van shopping brought me here, had an an eye opening and welcoming experience here and ended up buying my second van. Abraham in particular was very helpful in assisting me.
2 februari 2023
Omdöme utan inbjudan
Svar från Motor2Go
Hi,
Thank you so much for sharing your experience with us, we are glad you had a pleasant one and that you chose us to purchase your new van! We hope to serve you again in the future.
Regards
Motor 2 Go Team
Brought my 2nd van with these guys
Brought my 2nd van with these guys, great experience again, van is excellent and got a great finance deal!
24 januari 2023
Omdöme utan inbjudan
Exceptional service from Ameer from…
Exceptional service from Ameer from start to finish. Couldn’t be any happier with the van I bought from them, will be a huge boost to my business!!
20 januari 2023
Omdöme utan inbjudan
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