Motion Array Omdömen 

Excellent customer support and great professionalism

I contacted Artlist support regarding a subscription issue, and I was genuinely impressed by their professionalism and responsiveness.

They handled my request very quickly, provided a clear and courteous reply, and processed the refund without any complications.

It’s great to see a company that takes customer satisfaction seriously. Highly recommended.

I was curious about Artlist but I wasn’t ready to subscribe and for some reason I did. I had to contact the customer service to get support and they fix the problem very quickly without asking me too many questions. They understood what I had to fixed. It’s rare in 2026 to get support like this . I’ll be so happy to fully subscribe once I launch my brand. I look on the website and I found great content to use ! Thank you Artlist !

J'ai pris la formule à l'année avec 2 mois offerts, mais ça m'a coûté très chère et malgré la diversité du site, je n'ai pas été satisfait, j'ai donc demandé un remboursement et il a été accepté très rapidement.
Ici, je ne reproche rien à la diversité exceptionnelle que fourni Motion Array ! C'était très complet, mais pas adapté à mon activité ! Je salue en revanche la réactivité lorsque j'ai demandé un remboursement ! Je recommande vraiment, vous ne pouvez pas vous tromper si vous partez chez Motion Array

I have been using Motion Array for over three years and their service is first class. As a designer and content creator, I need the best assets to work with and Motion Array always deliver. The couple of times I have contacted their customer services, the responce was immediate and all sorted (the two occasions that were my own fault). These folks are A1.

Their music is in violation with Youtube's copyright infringements. The last three songs I downloaded and used in videos got flagged and were even prevented from being uploaded to Youtube. Better to spend your money with another music provider so you don't have to re-edit to an entirely new song.

Been paying for subscription since 2022 but i was unable to download any assets at all since last year, they keep asking me to subscribe. My plan is still active and in fact just renewed last month.

I've raised tickets a few times and no one has ever got back to me. Their AI chatbot is useless, ending chat so fast without ever offering any useful solutions.

The copyright issues were resolved very quickly. It would be even better if they could provide a whitelist feature. Of course, this might not be entirely on them—it could involve coordination with YouTube—but regardless, I really love their music!

Support was quick, simple, and respectful.

They get two stars purely because of how difficult they make it to cancel the subscription.

It's a greyed out button buried deep in the account settings. I couldn't find it and had to Google. It's a shameful business practice.

This kind of design is wrong and shouldn't be allowed.

It's a shame because otherwise I really like the service. I would join again but they've lost my trust.

je vais écrire en français car je suis plus à l'aise avec cette langue, franchement votre proposition m'aide énormément durant cette période de travail là où j'ai vraiment besoin de MOTIONARRAY, le fait que vous anticipez des cas comme le mien me paraît génial et humain, on est là bien sûr pour profiter de vos plugins et payer les gens bien sur, mais quand on se sent servi et aidé ça nous rapproche encore plus de vous et on aimerai bien vous remercier pour les facilités. MERCI BEAUCOUP.

great quality assets and very helpful and courteous when i needed help with a refund...

I’ve been using Motion Array for several years, and it has helped take my creative projects to the next level. Thanks to the wide range of tools available such as motion design templates, sound effects (SFX), and LUTs. I’m able to save valuable time while significantly improving the quality and visual impact of my work. The main area for improvement would be expanding and refreshing the content library, as I couldn’t find assets for a few specific needs. That said, the sound effects collection is excellent and very comprehensive.

they kindly treat the problem and it was solved well also quickly

The catalog of sounds I could choose from for podcast production was amazing and working on the website was a breeze. When the podcast I was working on cancelled I forgot to cancel my annual subscription and the folks there were so kind and fast about getting me canceled a day late and refunded. They let me know future expectations for copyright, too. Excellent all around.

Great and quick customer service. Fast response and efficient results.

I paid for an annual account and can't download, plus customer service takes days to answer, and then without any solution. Waste of money.

Fast and friendly service, even on the weekend! 10/10 would recommend

Motion Array is seriously next level! Their products are top-notch—super high quality and easy to use. The support team? Absolute legends. Fast, helpful, and actually care about your issues. Can’t recommend them enough if you want smooth workflows and awesome creative assets.

The products and especially the service has been outstanding. Customer service had been prompt and very helpful in resolving any issues.