Moshulu Omdömen 

318
•
TrustScore 4 av 5

4,1

Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer

För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer

Det här tycker kunderna

Betygsatt 5 av 5 stjärnor

I would buy again. Their customer service was reassuring and instilled confidence in this virtual world when I got through to a real competent person over a question. Quick delivery. Amazing shoes. Th... Se mer

Betygsatt 2 av 5 stjärnor

Low quality slippers at a very high price. Bought a pair of men's Dishley slippers price including delivery £73.95p. The marketing states 'Fluffy sheepskin wool linings for extra cosy feet'. That woul... Se mer

Betygsatt 5 av 5 stjärnor

Lovely, comfortable ankle boots. Beautiful soft leather and a stunning colour. I chose yellow to match my warm coat for all round winter warmth and I wasn't disappointed. Fine for lengthy walks aro... Se mer

Betygsatt 5 av 5 stjärnor

Wherever l have encountered a Moshulu shop,l have met with polite and helpful staff.Nothing is too much trouble.Their displays are always a pleasure to peruse.Their colourful footwear brings sunshine... Se mer

Företagsinformation


Kontaktuppgifter

4,1

Bra

TrustScore 4 av 5

318 omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Ingen aktuell inbjudningshistorik

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Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

4,1

Alla omdömen

(318)

29 omdömen under de senaste 12 månaderna

Skriv ett omdöme
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Betygsatt 5 av 5 stjärnor

How customers should be received and appreciated

The members of staff at the Cirencester shop were exceptional in the care and duty to my requirements.Theyordered some shoes and boots originally to my satisfaction and after Christmas slippers purchased by my wife were not satisfactory they accepted the return and ordered some more for me to try and were too my liking and fit.Nothing was to much trouble unlike other other shops.You should be very proud of their dedication to the customers requirements.

3 januari 2025
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Variety of footwear.

This company has an excellent range of styles of footwear in a variety of colours. Delivery is reliable and was kept informed of the item's progress.

12 december 2024
Omdöme utan inbjudan
Betygsatt 2 av 5 stjärnor

No facility at checkout to apply Gift…

No facility at checkout to apply Gift Vouchers for online purchase.
It transpires that there are in-shop and online vouchers, the former (which I have) not being applicable for online purchases - only in-store.
A frustrating state of affairs, as the local Moshulu retail outlet is 20 miles away.

27 december 2024
Omdöme utan inbjudan
Logotyp för Moshulu

Svar från Moshulu

Thanks for your feedback. I'm very sorry to hear that you're having a problem applying vouchers to your order. Naturally, we'd like to assist you in any way we can. Therefore, if you could kindly get in touch with our Customer Care Team, they'd be more than happy to investigate this further. They can be contacted on 01404 510440 (selecting option 2 for support) or via customer.services@moshulu.co.uk - We look forward to hearing from you.

Betygsatt 1 av 5 stjärnor

Ordered a pajama set for my wife on…

Ordered a pajama set for my wife on 11/29, today is 12/24 and NOTHING form these China Crooks... attempted to cancel a week ago and NO REFUND !! Also, in their add they listed a retail price of $80.99 and a sale price of $20.00 ... NO WHERE in any store has this item ever been sold for $80.99 ... average around $20.00.. Scam to make senior citizens think they are getting a deal !!! BEWARE or you will be scammed like this old guy !!!

24 december 2024
Omdöme utan inbjudan
Logotyp för Moshulu

Svar från Moshulu

Thank you for taking the time to feedback to us, David. I'm very sorry to hear that you were disappointed with your recent experience. This certainly doesn't sound right, as all of our orders are dispatched from and within the UK. Naturally, we'd like to assist you in any way we can. Therefore, if you'd like to get in touch with our Customer Care Team, they'd be more than happy to look into this further. They can be contacted on 01404 510440 (selecting option 2 for support) or via customer.services@moshulu.co.uk - We look forward to hearing from you.

Betygsatt 5 av 5 stjärnor

Delighted with my day slippers

Delighted with my day slippers. Fantastic colour and very comfortable. I take a 5.5 shoe. Size 5 too small but exchanged for a 6 without any bother.

14 december 2024
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

So comfortable

So comfortable, from the very first time I wore them. Love the colour (I never buy black shoes, sometimes brown ones), smart and causal at the same time. Perfect

9 december 2024
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Proper shoes!!!!

The shops were a waste of time. Party shoes or trainers - which is great unless you want something else. I'd never heard of Moshulu before, but (courtesy of Google) I have rapidly become the happy owner of comfortable everyday heels in smart black leather! Highly recommended 👌

25 november 2024
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Moshulu

Moshulu website is easy to navigate, browsing is very friendly and the choice of footwear is good. Sizing is generally true and you are able to select by size thereby saving a lot time. Response time was good from ordering to delivery. Packaging is all recyclable.

4 november 2024
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

Customer details appear to be passed to third parties unless they opt out!

While the products I ordered a while ago were fine, I recently received postal mail from you and then read the following on your website when attempting to change my marketing preferences:
“To manage your preferences please email us at ... where you can opt in or out of marketing emails, marketing via post, third party mailings and/or Moshulu mailings.”
This implies that customers' details will be passed on (presumably sold) to third parties unless they opt out. I have emailed requesting that all my details are removed from your system, and I hope this will be done promptly. I will not be ordering from you again.

20 november 2024
Omdöme utan inbjudan
Betygsatt 3 av 5 stjärnor

Not impressed

Had to more or less serve myself. No welcome on arrival . Very disappointed . Date of visit 14 November

14 november 2024
Omdöme utan inbjudan
Logotyp för Moshulu

Svar från Moshulu

Thank you for your feedback Carol. We're very sorry to hear you were disappointed with your recent visit to one of our stores. If you could kindly get in touch with our Customer Care Team with a little more information, we'd be happy to look into this further and assist you in any way we can. Our Customer Care Team can be contacted on 01404 510440 (selecting option 2 for support) or via customer.services@moshulu.co.uk - We look forward to hearing from you.

Betygsatt 5 av 5 stjärnor

Lovely leather clogs

Ordered unlined leather clogs. They arrived very quickly within 2 days of ordering. Very comfortable and perfect fit. Ordered from Moshulu before and have always been very happy with great quality and fit and lovely design. Prices are also good.

6 november 2024
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Comfortable and they look great.

My cork bed Moshulu sandals arrived in just a couple of days.
They look great and are very comfortable after a few days of wearing around the house.
The size was accurate and they have adjustable straps so width is fine.
They will be perfect for my sunshine holiday at the end of November.

27 oktober 2024
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

mismatched sandals sent

I love my Mule sandals, so I recommend that my mum bought herself some of the Jute sandals in the Moshulu sale recently. I told her if they'd had been in my size I would have definitely bought them as my mule sandals are so comfortable and good quality.
My mum bought 2 pairs ( green and brown) from the sale. However, what was sent out was awful! The brown pair were different colours and the straps were different sizes. Obviously from different pairs. The green pair looked like they had been worn already and looked worn in and bent at the back. I was very shocked and surprised that these were sold, and embarrassed that I had recommended these to my mum. I told her to email photos to customer services to complain of the quality and to ask if they could provide some kind of discount? She doesn't need the hassle of returning packages ( although I think it may be free postage for returns) Moshulu has offered her 10% discount only -just enough to cover postage costs which I think is a really low offer considering the state of the sandals. I've just spoke to her and she's now decided to return them. I feel like the whole experience was a total waste of time, and I will not be recommending Moshulu to anyone in the future

18 oktober 2024
Omdöme utan inbjudan
Logotyp för Moshulu

Svar från Moshulu

Thank you for your comments Donna. We are very sorry to hear that you were not happy with the condition of the sandals that arrived. We pride ourselves on the quality of our products, so naturally we're disappointed that we failed to deliver for you on this occasion. If you'd like to discuss this further in any way, our Customer Care team are on hand to listen, and help however they can. You can catch them on 01404 510440 or via customer.services@moshulu.co.uk

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