Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer

För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer

Det här tycker kunderna

Betygsatt 5 av 5 stjärnor

Always a great experience with moshtix! I have bought many festival/gig tickets with them! The only issues I have is sharing the tickets with other people if I am buying multiple tickets it doesn’t se... Se mer

Företaget har svarat

Betygsatt 2 av 5 stjärnor

Exorbitant fees. Got the job done but as we were forced to use this service to sell the tickets to the event we could no longer go to - they essentially took 10% as fees from us, and also charged th... Se mer

Betygsatt 3 av 5 stjärnor

I should be able to also get a return for change of mind. Maybe do a trend analysis and see how many people don’t even show up with this option and plan accordingly. If you want us to support DJs, DJs... Se mer

Betygsatt 5 av 5 stjärnor

Well it was straight forward ! Not having to give dates of birth was a Better process, especially when you are ordering for a group! DOB are not necessary ! We should be able to on sell to a fami... Se mer

Företagsinformation

  1. Biljettförsäljning
  2. Eventteknik

Skrivet av företaget

Moshtix is an industry leading General Admission ticketing provider, specialising in live music and entertainment events. Launched in 2003, our longevity is based around our industry-leading technology that caters for self-service, full service and white label offerings, backed by a team of highly experienced industry professionals. We work with some of the country's most iconic festivals and live music venues, as well as providing ticketing and marketing services to the dance music, comedy, cinema, arts & culture and entertainment sectors nationally. The Moshtix platform provides a seamless connection between our clients, ticket buyers and the artist, at a fair price to help people discover, share and experience the live entertainment they love.


Kontaktuppgifter

4,1

Bra

TrustScore 4 av 5

9 tn omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Har inte besvarat negativa omdömen

Så använder företaget Trustpilot

Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

Företag på Trustpilot får inte erbjuda incitament eller betala för att dölja omdömen. Omdömen är enskilda användares åsikter och inte Trustpilots åsikter. Läs mer

Betygsatt 1 av 5 stjärnor

Support is AI

I have had a horrible experience with the support team of Moshtix. I registered for presale to EA, was in the waiting room online where the page assures you that your place in line is secure, got to the end of the line 15 minutes after sale went live and the page said I was being redirected to the tickets page. I touched/refreshed nothing. Instead I was redirected to the back of the line/queue. I had to wait a further 17 minutes to gain entry. I did manage to get tickets but at a significantly higher price due to the longer wait times. I

So I contacted Moshtix as this seemed to be a system error as I had screenshots as proof with timestamps. The emails I received were AI generated, did not acknowledge any of the screenshots, ignored my repeated requests to be contacted by phone call after the third set of emails where it became clear that it was definitely AI. The emails simply focus on a prompt from my response and completely ignore the rest of the email. I keep getting a generic email of "Sorry you missed out on tickets, try again when GA tickets go on sale" - I have said multiple times that this is not my issue, my issue was having to go through the queue twice and as a result pay higher prices due to a system error.

All round terrible experience. Almost don't want to go anymore.

10 september 2025
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

Signed up for OneNz presale yesterday…

Signed up for OneNz presale yesterday and joined at 12pm right on time, waited 30 mins+ to buy my tickets for electric avenue 2026 and after finally getting through and putting my info in to pay i was told i missed second release after going to pay, and then missed third release same thing. I also signed up for normal presale for the following day and have now waiting 30+ minutes again just to not make it. Additionally the tiered release system is a joke and absolute scam, requiring extra $$$$ for releases that are minutes a part. The event is not worth $300 let alone $400 plus

9 september 2025
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

There was no problem with the site

There was no problem with the site. I expected it to crash with the amount of people purchasing the tickets, but it went very smoothly. It just a couple of minutes, I received my tickets right away. Awesome!

1 september 2025
Betygsatt 5 av 5 stjärnor

Always a great experience with moshtix!!

Always a great experience with moshtix! I have bought many festival/gig tickets with them! The only issues I have is sharing the tickets with other people if I am buying multiple tickets it doesn’t seem like a super simple way to do it but that could just be me that is having trouble with it!

9 maj 2025
Logotyp för Moshtix

Svar från Moshtix

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Betygsatt 1 av 5 stjärnor

Hi I wanted to buy tickets to two…

Hi I wanted to buy tickets to two different shows, after I booked the first one I couldn't find how to book another show in the same transaction. I couldn't see "add to cart" or equivalent, so so far I have only purchased one show.

25 maj 2025
Betygsatt 4 av 5 stjärnor

It was a quick and easy way to get my…

It was a quick and easy way to get my last minute tix. The only reason I didn't give it 5 stars is that when I opened my tix email, the screen that loaded did not have the QR code for the door staff to scan. My friend, who booked differently, did have this. Luckily door staff were satisfied with my ticket and let me in.

29 maj 2025

Detta är Trustpilot

Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.

Företag kan be sina kunder om omdömen via automatiska inbjudningar. Dessa omdömen markeras som verifierade för att visa att det handlar om verifierade upplevelser.

Läs mer om andra typer av omdömen.

Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.

Läs mer om omdömesprocessen på Trustpilot.

Här är 8 tips på hur man kan skriva omdömen på bästa sätt.

Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.

Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.

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