Ticketek Australia Omdömen 3 357

Dancing, singing, acting superb

Bad experience, paid for tickets that never came through. Had to go to box office at Adelaide Oval and plead our case to get tickets. Useless service that charges money for no service. Zero stars.

Quick to respond to enquiry. Extremely easy to deal with.

I had tickets for a show but then I got taken to hospital for 3 days with a stroke. Do you think I could get a refund? Bunch oh thieves really

Thanks for offering to review, my reference is 79EACD85

I'm never going through ticketek ever again, lined up at the wu tang concert at qudos arena and thought I'd check emails whilst in line as we were hearing half the members wouldn't be there. They were offering refunds due to this but when your in line and have spemt money getting to the venue and purchased new clothes and what to to attend what are you supposed to do..we still went in and left after seeing the supporting act. On top of that everything was delayed aswell. Shame on them for sendi g late emails out to everyone. Spent $600 on 3 tickets to see bliss n esso and .mistah c

Josh from Customer Solutions is a legend. I'm closing down an e ail service and thought I'd have to shut my account down but after supplying proof of access it was an easy change of email address. Thank You 🫡

Went to see Wu-Tang. It was advertised as all members being there. They weren't, so that was false advertising. Sound quality was garbage. Went out for half an hour to take painkillers for ongoing shoulder injury. Came back in near the end of the concert, and instead of bothering people to get to my seat, I just sat in a vacant seat. Overzealous security guard kicked me out. Overall an atrocity of an experience at QUDOS. Won't be going back in a hurry. Giving one star as I'm unable to give zero.

Very disappointing experience with Ticketek. I authorised a small ballot fee, but was unexpectedly charged $1,360 without clear consent or explanation. There was no transparency, no proper notification, and no visible details in my account.

Customer service has been equally frustrating. Calls go unanswered with only automated messages saying staff are busy, and an email sent a week ago has received no response.

This level of service and billing practice is completely unacceptable. Proceed with caution.

The customer service were outstanding very understanding, quick to reply .

The team was very helpful and cooperative. I am very thankful that you helped me out with my email and tickets.

Quick response to my email query, clear instructions and quick resolution. Thanks Josh

So quick, simple to use, Shan was very helpful and able to assist without any issues! Very grateful!

No tickets received . Venue map appeared only after payment payment taken. Form does include PayPal as a method of payment tho that was how payment made Contact ignored so no tickets no refund horrible inaccessible seats allocated (I use walking aid )!

Quick and easy to buy tickets, my husband bought us pink tickets for our anniversary through Ticketek and it was so simple! The front seats were a bit out of our price range but I'm happy were we were. Will definitely continue to use Ticketek when buying tickets for anything!

forced to pay a Ticketek surcharge for rubbish standing room tix - i a game that was 25000 of a sellout

Purchasing processing was easy and smooth.
The musical was definitely a "must do" for MJ's fans.
Ilario definitely aced the legendary MJ jump!

The Linkin Park concert gets cancelled and you send an email out with the header. "We hope u enjoyed Linkin Park".
You can take my money straight away but it can take up to 15 days to refund me...what a joke

Very uninspiring , almost boring
Especially compared to previous galas a number of years ago
What idiot thought it was a good idea to have a play school medley .
Would be a good idea to get an act like Himan Nature who perform many top hit numbers of the relevant age group and also came up in the nsw public education system and School Spectau and the NSW Arts unit
Certainly glad the concert was. Free because it wasn’t worth buying a ticket

Huge shout-out to Josh at Ticketek! He successfully moved our Zara Larsson tickets so my daughter and I are now seated together after the venue change. He was professional, followed up as promised, and made the whole process stress-free. I’m so glad we don't have to sit on opposite sides of the venue anymore. Thanks, Josh!

Still haven’t received a reply or refund due to our tickets for Michael Jackson show, and no help from staff whatsoever so ever!! $280 down the drain absolute disgrace
Our Enquiry number is 4187786