Mortgage Bureau Omdömen 

686
‱
TrustScore 5 av 5

4,8

Även om vi inte verifierar specifika pĂ„stĂ„enden eftersom omdömeslĂ€mnarnas Ă„sikter Ă€r deras egna, kan vi mĂ€rka omdömen med en ”verifierat”‑etikett ifall vi kan bekrĂ€fta att en företagsinteraktion har Ă€gt rum. LĂ€s mer

För att skydda plattformens integritet granskas bÄde verifierade och overifierade omdömen av vÄr automatiserade programvara som Àr tillgÀnglig dygnet runt. Tekniken Àr utformad för att identifiera och ta bort innehÄll som bryter mot vÄra riktlinjer, inklusive omdömen som inte Àr baserade pÄ en Àkta upplevelse. Vi Àr medvetna om att vi inte kan lÀgga mÀrke till allt. Det gÄr att flagga sÄdant som du tror att vi kan ha missat. LÀs mer

Det hÀr tycker kunderna

Betygsatt 5 av 5 stjÀrnor

Used the mortgage bureau for my first mortgage on a new build property. The whole process was as smooth as this process can be, and Jade kept me informed at all stage of the mortgage process. No ques... Se mer

Betygsatt 5 av 5 stjÀrnor

The best experience, and this is my second business with mortgage bereau. Imagine...why I'm back to mortgage bureau... is the excellent performance within a short period of time. The efforts th... Se mer

Betygsatt 4 av 5 stjÀrnor

Our Mortgage adviser was very good in detailing our options, cost vs benefit. He was thorough and we did not feel he was pushing for us to take all protections on offer, Mark highlighted and gave... Se mer

Betygsatt 5 av 5 stjÀrnor

Me & my partner are both first time buyers & knew nothing of the mortgage process. Nyk & Georgia have guided us, kept us informed & more times than i'd liked to admit calmed us down & explained the... Se mer

Företaget har svarat

Företagsinformation

  1. HypoteksmÀklare

Skrivet av företaget

One of the most important and difficult decisions that you will make is which mortgage is most suitable for you. The Mortgage market is a maze, especially in the new build arena, with many lenders, repayment options and special schemes. We have over 50 professional Consultants who are here to provide you with jargon-free advice in order that you feel confident when choosing your mortgage. They will also make sure that you are fully protected with the relevant insurances when you move into your new home.


Kontaktuppgifter

4,8

UtmÀrkt

TrustScore 5 av 5

686 omdömen

5 stjÀrnor
4 stjÀrnor
3 stjÀrnor
2 stjÀrnor
1 stjÀrna

Ingen aktuell inbjudningshistorik

Det hÀr företaget har inte bjudit in sina kunder pÄ lÀnge. Omdömen kanske inte Àr representativa

Har inte besvarat negativa omdömen

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Se hur deras omdömen och betyg hÀmtas, betygsÀtts och modereras.

4,8

Alla omdömen

(686)

21 omdömen under de senaste 12 mÄnaderna

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Betygsatt 5 av 5 stjÀrnor

An excellent choice!

From the very start of the process Mortgage Bureau were professional, easy to talk to, reassuring and knew the products that were available to me as a self employed applicant. Dan and Jade were both efficient and very helpful . They say that moving house is one of the most stressful things you will ever do, but using mortgage bureau took a lot of that stress away. On a new build with a 6 week completion target Jade managed to speed up the lenders process to make sure that I could hit that target. Thanks guys!

6 juni 2024
Omdöme utan inbjudan
Logotyp för Mortgage Bureau

Svar frÄn Mortgage Bureau

What an amazing review for Dan and Jade, thank you so much! We're delighted that our team took a lot of the stress out of what can be a stressful process. :)

Betygsatt 5 av 5 stjÀrnor

This was our second time using Mortgage


This was our second time using Mortgage Bureau, we were given Alexander Owen to manage our application. He was fantastic from start to finish. He is a really good communicator in all forms and I would throughly recommend Alexander to all future customers to Mortgage Bureau.
He definitely understood our position and worked diligently to get us the right deal in this unstable market. Thanks to Thomas in the Mortgage offer team for his reassuring updates.

4 juni 2024
Omdöme utan inbjudan
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Svar frÄn Mortgage Bureau

This is a wonderful review for Alexander and Thomas, thank you so much! We love getting feedback like this about our team. :)

Betygsatt 5 av 5 stjÀrnor

Can’t recommend highly enough!

Can’t recommend highly enough!! Jade and Daniel were absolutely amazing, particularly as I was a bit worried - They made me feel at ease throughout the whole process and were really informative. Would always use mortgage bureaux â˜ș

24 maj 2024
Omdöme utan inbjudan
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Svar frÄn Mortgage Bureau

Thank you for leaving Jade and Daniel this fantastic feedback! It's great to hear that they made you feel at ease throughout the mortgage application process. :)

Betygsatt 5 av 5 stjÀrnor

Very professional service

Mortgage Bureau was fantastic for our remortgage. The team was professional, knowledgeable, and helpful throughout. Everything went smoothly. Highly recommended.

9 maj 2024
Omdöme utan inbjudan
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Svar frÄn Mortgage Bureau

This is fantastic feedback for the Mortgage Bureau team, thank you so much, Skyler! We're thrilled that they were able to help you with your remortgage. :)

Betygsatt 5 av 5 stjÀrnor

Amazing exhibition of professionalism

Amazing exhibition of professionalism. Fantastic communication and delivery of great services.

30 april 2024
Omdöme utan inbjudan
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Svar frÄn Mortgage Bureau

Thank you, Annie! We're delighted that out team delivered such a professional service!

Betygsatt 5 av 5 stjÀrnor

This is a second time Ihave used


This is a second time I have used Mortgage Bureau and can't fault them. This time I needed to remortgage our house as the current one is expiring soon. All the team are amazing and very helpful thanks to Georgia H and B, Keiron. All are highly experienced and knowledgeable.

25 mars 2024
Omdöme utan inbjudan
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Svar frÄn Mortgage Bureau

Hello Phil,

Thank you for your lovely review, Phil! We're delighted to hear that our team were so helpful during your remortgage.

Betygsatt 5 av 5 stjÀrnor

Jade was great and kept us informed


Jade was great and kept us informed throughout the process. This is the second time we have used MB and will continue to work with their professional service in the future

12 mars 2024
Omdöme utan inbjudan
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Svar frÄn Mortgage Bureau

Thank you for this wonderful feedback for Jade!

We love hearing from returning customers! It's great that you'd be happy to work with us again in the future. :)

Betygsatt 5 av 5 stjÀrnor

If there was a possible problem with my


If there was a possible problem with my remortgage it materialised... started in November 2022, completed today (29th Feb 24)

Mortgage Bureau were the only consistent light of hope in the whole farcical process

Clear, helpful advice and instructions, not to mention the understanding when I fell apart on the phone after more bad news

Special mention to Andrew O'Toole who did exactly what he said he would at every step of the process even if it was only to very apologetically ring to say the lender hadn't got back to him as promised

I'll be back once the fixed rate expires

29 februari 2024
Omdöme utan inbjudan
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Svar frÄn Mortgage Bureau

Thank you so much for leaving Andrew and the team this amazing review. We're so glad they were able offer support and advice during a stressful time.

Betygsatt 5 av 5 stjÀrnor

The service is very good

The service is very good. Very recommended.

1 februari 2024
Omdöme utan inbjudan
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Svar frÄn Mortgage Bureau

Fantastic review, Adam, thank you! It's great to hear that you would recommend us.

Betygsatt 5 av 5 stjÀrnor

All the team at Mortgage Bureau from


All the team at Mortgage Bureau from Magen, Danial, & Jade were very helpful and forthcoming in educating and responding to our queries. Walked us through the process very smoothly. Highly experienced and knowledgeable. Surely recommended.

27 februari 2024
Omdöme utan inbjudan
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Svar frÄn Mortgage Bureau

Thank you for taking the time to leave this wonderful review for our team! It's great to hear that you would recommend us.

Betygsatt 4 av 5 stjÀrnor

Superb

Superb

Very happy with the service. Big Thanks to my mortgage advisor Daniel P. Shepherd and Jade Stein

13 februari 2024
Omdöme utan inbjudan
Logotyp för Mortgage Bureau

Svar frÄn Mortgage Bureau

This is a great review for Daniel and Jade, thank you so much!

Betygsatt 5 av 5 stjÀrnor

Trust and recommend Mortgage Bureau

Trust and recommend Mortgage Bureau. They have been so helpful from finding the best mortgage to seeing me through to completetion stage. Recently spoken to Evie who has been great :)

24 januari 2024
Omdöme utan inbjudan
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Svar frÄn Mortgage Bureau

Thank you so much for the five-star review, Kate! Well done Evie! :)

Betygsatt 5 av 5 stjÀrnor

Support and communication all time

We have received a full support with our mortgage application, which is quite specific. Richard and Jade are very helpful at all times, and updates are sent on regular basis, what is very much appreciated as this was very first mortgage application. This is very important in stressful times.

22 januari 2024
Omdöme utan inbjudan
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Svar frÄn Mortgage Bureau

Thanks, Gemac! We're so pleased that Richard and Jade provided consistent communication and support during what can be a stressful process.

Betygsatt 5 av 5 stjÀrnor

We have a unique profile as first time


We have a unique profile as first time buyers and the team was very patient in working through our nuances. Very professional, excellent communication throughout. Really pleased with the transparent process.

7 december 2023
Omdöme utan inbjudan
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Svar frÄn Mortgage Bureau

Thank you for leaving this review, Natasha, it's great to receive such positive feedback about our team.

Betygsatt 5 av 5 stjÀrnor

Excellent advice and service

I've used Mortgage Bureau on a few occasions now and always had excellent advice and service. Massive thanks to Andrew O'Toole for his recent help and assistance in securing us a great mortgage deal!

30 oktober 2023
Omdöme utan inbjudan
Logotyp för Mortgage Bureau

Svar frÄn Mortgage Bureau

Thank you for leaving this five-star review for Andrew, greatly appreciated!

Betygsatt 5 av 5 stjÀrnor

Recommended

This is a second time we have used Mortgage Bureau and can't fault them. This time we needed to remortgage our house as the current one is expiring soon. Nicholas was very helpful, always available if we had any questions and found us great offer which was approved and all done within 3 weeks from initial meeting.

2 november 2023
Omdöme utan inbjudan
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Svar frÄn Mortgage Bureau

Thank you for leaving this review and sharing your experience. We do love it when we have returning customers, means we are doing something right!

Betygsatt 5 av 5 stjÀrnor

A++++

First we spoke with Brad and then Emma was looking after our mortgage offer,from the first appointment till our mortgage offer it took less then 2 weeks,everybody we spoke with is very professional and helpful,our experience with mortgage bureau is excellent,Thanks

15 september 2023
Omdöme utan inbjudan
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Svar frÄn Mortgage Bureau

Thank you for taking the time to leave this five star review for Brad and Emma!

Betygsatt 5 av 5 stjÀrnor

Excellent Service!

Excellent Service!
This is our first time using mortgage advice bureau and I cannot find any fault in their service or advice. My husband and I felt supported by Jordan throughout our whole journey. He provided answers to our questions and helped us find the right mortgage for our new home! Josh was also a great support with the admin side of the process.
Overall, I would highly recommended to my friends and family to use mortgage advice bureau. Amazing service!

31 augusti 2023
Omdöme utan inbjudan
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Svar frÄn Mortgage Bureau

Hi Nicola, i think you actually put this against the wrong company as we are Mortgage Bureau not Mortgage Advice Bureau. We will happily accept your 5 star review though as you will note it is in keeping with the majority of our other reviews!

Betygsatt 2 av 5 stjÀrnor

Appalling

Appalling

Sophie Williams we dealt with to start who just dropped the ball. Gave us an offer for mortgage which we decided to go with & emailed her the Thursday night. Heard nothing till the following Wednesday then that Friday she sent me all the details with a different mortgage rate costing us another £60 a month cause she obviously S***the bed & just didn’t tell us. She did not inform us that the rate had changed at all.
There were days where I would email her & just be ignored which I eventually called through & just got excuses. Not very professional at all.

Cainan Mitchell was the case handler very informative at times but things were dragging on due to HSBC delays & redeeming the help to buy just seemed like we were at a stand still.

Started our remortgage on 24th May was finally sorted 1st September which is just ridiculous.

Was mega stressed out dealing with mortgage bureau as I was chasing them to do a job I was paying them for. I would get an email to print & sign then a few days later more that had been missed.

I won’t be using them again.

24 maj 2023
Omdöme utan inbjudan
Logotyp för Mortgage Bureau

Svar frÄn Mortgage Bureau

Thank you for taking the time to leave your review Mr Starbuck and please accept our apologies that you did not experience our usual high levels of service. I have passed your review on to our Customer Relations Team to conduct a full investigation and they will be in touch with you in due course.

Best regards
Alex Hyde, Commercial Director

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