Mortgage Bureau Omdömen 

686
‱
TrustScore 5 av 5

4,8

Även om vi inte verifierar specifika pĂ„stĂ„enden eftersom omdömeslĂ€mnarnas Ă„sikter Ă€r deras egna, kan vi mĂ€rka omdömen med en ”verifierat”‑etikett ifall vi kan bekrĂ€fta att en företagsinteraktion har Ă€gt rum. LĂ€s mer

För att skydda plattformens integritet granskas bÄde verifierade och overifierade omdömen av vÄr automatiserade programvara som Àr tillgÀnglig dygnet runt. Tekniken Àr utformad för att identifiera och ta bort innehÄll som bryter mot vÄra riktlinjer, inklusive omdömen som inte Àr baserade pÄ en Àkta upplevelse. Vi Àr medvetna om att vi inte kan lÀgga mÀrke till allt. Det gÄr att flagga sÄdant som du tror att vi kan ha missat. LÀs mer

Det hÀr tycker kunderna

Betygsatt 5 av 5 stjÀrnor

Used the mortgage bureau for my first mortgage on a new build property. The whole process was as smooth as this process can be, and Jade kept me informed at all stage of the mortgage process. No ques... Se mer

Betygsatt 5 av 5 stjÀrnor

The best experience, and this is my second business with mortgage bereau. Imagine...why I'm back to mortgage bureau... is the excellent performance within a short period of time. The efforts th... Se mer

Betygsatt 4 av 5 stjÀrnor

Our Mortgage adviser was very good in detailing our options, cost vs benefit. He was thorough and we did not feel he was pushing for us to take all protections on offer, Mark highlighted and gave... Se mer

Betygsatt 5 av 5 stjÀrnor

Me & my partner are both first time buyers & knew nothing of the mortgage process. Nyk & Georgia have guided us, kept us informed & more times than i'd liked to admit calmed us down & explained the... Se mer

Företaget har svarat

Företagsinformation

  1. HypoteksmÀklare

Skrivet av företaget

One of the most important and difficult decisions that you will make is which mortgage is most suitable for you. The Mortgage market is a maze, especially in the new build arena, with many lenders, repayment options and special schemes. We have over 50 professional Consultants who are here to provide you with jargon-free advice in order that you feel confident when choosing your mortgage. They will also make sure that you are fully protected with the relevant insurances when you move into your new home.


Kontaktuppgifter

4,8

UtmÀrkt

TrustScore 5 av 5

686 omdömen

5 stjÀrnor
4 stjÀrnor
3 stjÀrnor
2 stjÀrnor
1 stjÀrna

Ingen aktuell inbjudningshistorik

Det hÀr företaget har inte bjudit in sina kunder pÄ lÀnge. Omdömen kanske inte Àr representativa

Har inte besvarat negativa omdömen

SÄ anvÀnder företaget Trustpilot

Se hur deras omdömen och betyg hÀmtas, betygsÀtts och modereras.

4,8

Alla omdömen

(686)

21 omdömen under de senaste 12 mÄnaderna

Skriv ett omdöme
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Betygsatt 5 av 5 stjÀrnor

Amazing service

Daniel p Shepard and jade stein where amazing really helped through the process and also award any questions I had I would highly recommend them to anyone especially first time buyers like myself

14 april 2025
Omdöme utan inbjudan
Betygsatt 5 av 5 stjÀrnor

Fantastic service from start to finish

Fantastic service from start to finish! Jon Norridge and Jade Stein helped speed up my mortgage application and made the whole process so much smoother. Clear communication, always quick to respond, and really took the stress out of it all. Highly recommend!

20 mars 2025
Omdöme utan inbjudan
Betygsatt 5 av 5 stjÀrnor

Exceptional Service

We needed to source the right mortgage quickly and didn't have the time, expertise or desire to do it ourselves. Georgia Hayden from Mortgage Bureau did all the hard work and sourced a new mortgage quickly in just a few days. And importantly found the right mortgage for our slightly complex requirements. Truly exceptional and professional service with excellent value for money.

8 april 2025
Omdöme utan inbjudan
Betygsatt 5 av 5 stjÀrnor

I had a wonderful experience with


I had a wonderful experience with Mortgage Bureau. They were contacting me with every step all the way. I was receiving emails and calls from Dave and Jade Stein who were very professional and took time to explain all I needed to know.

Jade has been fantastic, encouraging to provide documents when needed and I felt respected and supported all through the process. I recommend the organisation to any one that require their services.

Regards,
Angela Acha

3 april 2025
Omdöme utan inbjudan
Betygsatt 5 av 5 stjÀrnor

Great experience

Jon and Jade have been nothing short of amazing, they turned everything around for us so quickly, and regularly kept us informed, we would have not been able to do this without them!

21 mars 2025
Omdöme utan inbjudan
Betygsatt 5 av 5 stjÀrnor

Struat and Jade are the best

I had a very good experience with this company, They made my home-buying experience very easy. The communication was on point.

7 februari 2025
Omdöme utan inbjudan
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Svar frÄn Mortgage Bureau

This is a wonderful review for Stuart, Jade and the team, thank you so much, Precious!

Betygsatt 5 av 5 stjÀrnor

House Move

Georgia Hayden was great throughout the process! Highly recommended!

19 december 2024
Omdöme utan inbjudan
Logotyp för Mortgage Bureau

Svar frÄn Mortgage Bureau

Thank you, David! We're delighted that you'd recommend Georgia so highly!

Betygsatt 5 av 5 stjÀrnor

Very helpful company John and jade


Very helpful company John and jade 10/10 communication was spot on very helpful and very polite will definitely use them in the future â˜șâ˜ș

8 januari 2025
Omdöme utan inbjudan
Logotyp för Mortgage Bureau

Svar frÄn Mortgage Bureau

Thank you for leaving John and Jade such excellent feedback! We couldn't ask for better than 10/10!

Betygsatt 5 av 5 stjÀrnor

Fantastic Team A1 Service

Fantastic team and we feel safe knowing that our future mortgage requirements will be safe in their hands.

From the start of the process Lindsay and then Jade Stein were wonderful.

After our initial meeting with Lindsay. It was left in Jade’s very capable hands. To helm the course towards us achieving our dream home. Jade kept us regularly informed. Quickly answered any queries we had. Also her manner via telephone or email. Contained exactly the correct balance of professionalism and genuine care. To put our minds at ease and giving us complete confidence that we were being kept to the right track. For what is, let’s be honest. A potentially stressful experience for any perspective purchaser.

Jade showed herself to be a true asset to the company. With a skill set that demonstrates why you should choose them to oversee your mortgage requirements. Ahead of the competition.

Thank you Jade & Lindsay,

Zivile & Mark

19 december 2024
Omdöme utan inbjudan
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Svar frÄn Mortgage Bureau

Wow! What a fantastic review for Jade and Lindsay, thank you so much! We'll be sure to pass on your kind words. Wishing you all the very best in your new home!

Betygsatt 5 av 5 stjÀrnor

Fantastic service from beginning to


Fantastic service from beginning to end.
Daniel Shepherd and Jade Stein supported us fully through our mortgage application. Regular updates helped us understanding the process so much.
As foster carers our mortgage application wasn’t straight forward, but the experience of both Daniel and Jade ensured things went to plan.
Thank you so much

6 december 2024
Omdöme utan inbjudan
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Svar frÄn Mortgage Bureau

This is wonderful feedback for Daniel and Jade, thank you so much! We're delighted to hear that they made sure your application went as planned.

Betygsatt 5 av 5 stjÀrnor

Alexander Owen Mortgage Advisor

Alexander Owen super helpful, very thorough. Developed a good working knowledge of my situation very quickly and gave me all my options... very well prepared and followed up in writing same day with clear advice. Brilliant! Thank you so much. Can highly recommend.

4 december 2024
Omdöme utan inbjudan
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Svar frÄn Mortgage Bureau

What wonderful feedback for Alexander, much appreciated, Gail! It's great to hear that he was so helpful, thorough and provided clear advice.

Wishing you all the best in your new home!

Betygsatt 5 av 5 stjÀrnor

Have had great experiences with them


Have had great experiences with them renewing my mortgage and reviewing my life insurance policies too!

21 november 2024
Omdöme utan inbjudan
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Svar frÄn Mortgage Bureau

Thank you so much for your lovely feedback, Brooke! We're delighted to hear that you had such a great experience with our team when renewing your mortgage.

Betygsatt 5 av 5 stjÀrnor

Superb Service

I'd never heard of Mortgage Bureau before I used them. But I cannot fault a single moment of my experience from start to finish. The team I dealt with listened to my needs, gave helpful and balanced advice, followed through on commitments, acted promptly and always kept me up to date on the progress of my application. Instructions were really clear. I'd definitely use again.

23 oktober 2024
Omdöme utan inbjudan
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Svar frÄn Mortgage Bureau

This is fantastic feedback for the Mortgage Bureau team, thank you so much! We're delighted that they were so helpful, attentive and efficient. Wishing you all the best in your new home!

Betygsatt 5 av 5 stjÀrnor

Im happy about this service

Im happy about this service, thank you

11 oktober 2024
Omdöme utan inbjudan
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Svar frÄn Mortgage Bureau

Thank you so much for sharing your feedback, Anna. We're delighted that you were happy with the level of service you received. :)

Betygsatt 5 av 5 stjÀrnor

Very good service

Very good service, I am satisfied, thank you

1 oktober 2024
Omdöme utan inbjudan
Logotyp för Mortgage Bureau

Svar frÄn Mortgage Bureau

Thank you for sharing your feedback, Lukasz! We're so pleased to hear that you were satisfied with the level of service you received.

Betygsatt 5 av 5 stjÀrnor

Mortgage Bureau were recommended to us


Mortgage Bureau were recommended to us by David Wilson Homes and we have had an extremely positive experience,
they kept us updated of the progress throughout and very quick to answer any questions we had. would not hesitate to recommend to friends and family

24 september 2024
Omdöme utan inbjudan
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Svar frÄn Mortgage Bureau

This is fantastic feedback for the TORC24 team, thank you so much, Leanne! It's great to hear that you had such a positive experience with them.

Betygsatt 5 av 5 stjÀrnor

Anouska was great!

Great experience working with Anouska to obtain a better rate for our mortgage . She could not have been more helpful and answered everything asked of her.

We will definitely be returning when next required.

13 september 2024
Omdöme utan inbjudan
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Svar frÄn Mortgage Bureau

This is a brilliant review for Anouska, thank you so much! We're delighted that you had such a positive experience working with her and we look forward to hearing from you in the future.

Wishing you all the best in your new home!

Betygsatt 1 av 5 stjÀrnor

Avoid at all costs

Decided to try Mortgage Bureau ("MB") as we've always stuck with the same brokers and MB were recommended by the David Wilson Homes. We were then passed to an advisor who at first seemed to be keen to get the ball rolling and help us get the right deal. We currently have a port over mortgage and just needed a further top up mortgage for the new home.

The advisor arranged took all the necessary details and then prior to our scheduled meeting, advised me that our current mortgage provider would not give us the mortgage we needed and we're around 40k short. We felt this was odd given 1. We are already a customer and 2. The mortgage needed was less than 4x our combined salaries total.

He then recommended another mortgage but this would mean we would be hit by the early payment charge. As we felt we had no choice we proceeded and then came the mortgage meeting. We discussed the above and then proceeded to protection cover I.e life insurance, etc. After giving us all the bells and whistles he advised us of an absurd sum of roughly ÂŁ560 per month. This threw us as precious covers arranged through our usual brokers costs around the ÂŁ100 mark. Some of the cover quoted were not relevant to the work my wife and I do.

By chance our usual brokers called and we decided to check the position with them and they were able to secure a mortgage offer with our current provider contrary to MB's advisors advice and cover came in at the fraction of the cost and was relevant to our needs.

I cancelled the instructions with MB and advised them why I had cancelled and why we were returning to our previous brokers. In short, the advisor was clearly not acting in our interests. He attempted to move us from our current provider and incur a early repayment charge as it was evident that the new mortgage recommended by him would net him a higher commission. There is also the ridiculous quote of the protection cover. He did not listen to our needs after having been told about the extensive cover provided by work.

All in all, I will avoid the company at all costs. Even when I advised them of my concerns they simply closed the case without a formal response to assure me they were acting in our interests.

22 juni 2024
Omdöme utan inbjudan
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Svar frÄn Mortgage Bureau

Thank you for taking the time to write your review. We're really disappointed to hear about the outcome of your recent appointment. We take great pride in finding the best products for our customers, and in this instance, it seems we fell far short.

We would very much like to fully investigate your experience. Please could you contact the Managing Director of Mortgage Bureau at Tim.OHanlon@mortgagebureau.net?

Betygsatt 5 av 5 stjÀrnor

Another great experience

We’ve been using Mortgage Bureau for nearly a decade now and wouldn’t trust anyone else. Got so used to Daniel being mega efficient that I stupidly thought the whole house buying process would be! Nothing was ever too much of an effort for Dan and he did everything with that inimitable Brummy charm, even when I was making him crunch numbers at 5pm on a Friday. Highly recommend.

25 juni 2024
Omdöme utan inbjudan
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Svar frÄn Mortgage Bureau

Thank you, Tee! It's always a pleasure hearing from returning customers. Daniel will be delighted about your lovely comments. :)

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