Morrison Data Services Omdömen 240

An operative in a van parks outside my house at 7am, leaves the engine running for an hour with the radio on loud wakes us all up. Thoughtless idiot

Sunday. Christmas holidaya. And these @%%holes think its acceptable to shut off a whole street and start digging before 8am

Some random guy at my door hoping to get in( not a chance) ! No British Gas ID, no uniform but wants to read my meter. Hands me a card from MORRISON Data service’s. If major supply companies are using third parties at least let us know a phone call/letter email. Arrange a appointment!!!

OVO booked MDS to fix my smart meter. I waited in from 8-2pm on the day, They didn't show. No communications.
I rebooked with OVO - taking ages to work through their on-line chat system - and MDS were due to arrive between 10-2 today.
At 1130 MDS called to say that they wouldn't be attending as "the van has broken down".
It sounded like a very familiar excuse. I asked if they had other units that could help but was told no. I couldn't rebook through them so now have to go back through the OVO to reschedule.
All this taking huge amounts of time with no outcome.
Very poor service.

Had an appointment for them to come and fix our smart meter today. They didn’t show up. I called the customer service line number they gave me to query but no answer, was on hold for 30 mins before I gave up. What a waste of time.

I was in my bathroom when I heard a rapid knocking, then my doorbell. I knew at 9.20am that nobody should be at my door. No appointments and no couriers. Time I got out of my bathroom and looked out my window there was no one in sight. I went into my kitchen quite stressed and upset about being disturbed. After a couple of minutes I saw a middle aged man, wearing an orange visablity vest come through my back gate. Alarm bells rang like mad on seeing Morrisons Data on that vest.(As I have read they also work for TVL, and use meter reading as an excuse to see if you are watching live tv. And no I have no interest in any live tv). I opened my door, and the man said he had come to read my meters. I said coldly they are outside and quickly locked my door. I went into another room and had no further contact. I had only read online a few week ago, that Morrison's Data meter reader, was bragging and arguing on Martin Lewis website, that they do 2 jobs, and the second job is TV Licensing. He said most people who say they don't need a TV licence, are found on visiting them to need one. I have since phoned Ovo who state they did not send Morrisons Data and would have contacted me first, and a genuine meter reader would know where the meters are and not knock when the meters are located outdoors. I phoned the police who have taken a description, and I must phone them if I see the same man in my area. Please be warned that meter reading may not be what they have come round for.

Morrison data services guy knocked on my door, not expecting an appointment from anybody. Proceeded to take flash photos of my property and then leave..

Morrisons Data Services sent a guy to read my metre. This was totally unexpected and I did not know in advance.
They guy banged on my door was aggressive and arrogant.
He said eo next had sent him.
I live alone so did not let him in.
I have complained to eon next and have been going back and forth for weeks, they say thay did not send the metre reader. But then they say thay have to send a metre reader on a yearly basis to check the metre. It does not make any sence.
It's all very unnerving.

really abrupt man i was asleep and he took a picture of my locked gate !! is this legal he just turned up no appt nothing is this the norm

Showed up at my door, no appointment etc. Said 'meter reading' nothing else! Explained it was at back of understairs cupboard and im at home unwell so not able to empty it! Gave me the dirtiest look grunted 'fine' and walked off to his car!! So weird!!

Someone at my door early this morning didn't ring the doorbell
May have knocked, though my Dog knows immediately someone enters our front or back gates and she woke with her very loud barking.
My bedroom is by our front door so I opened it in under 2 minutes.
There was no one nor a vehicle within sight, just an oaf'icious card in the letterbox with terse demands re meter readings.
Dear Morrisson Data Services, after reading your wholly pathetic Trust Pilot reviews I wish to tell you that:
Your employee is a fool or a cheating Scammer who cannot read the clear signs at eye level and next to the doorbell button.
The signs on my Disabled Person's Bungalow, request allowance of time for me, a severely disabled single person, to get to the door.
Any normal person might think, ooh, I might be in the Bathroom and ring/wait accordingly. My regular delivery and ambulance people manage it easily.
Your card demands that I read the meter, which I cannot access.
Send you the readings, which I cannot read and warns of retribution if I do not.
Therefore, I will not be contacting you.
You also appear unaware that, I'm a Council Disabled Tenant with special needs.
My Utilities Supplier and the National Grid have me on their Vulnerable Person's Registers and guarantee that:"NO ONE WILL COME TO MY DOOR WITHOUT AN APPOINTMENT."
Also that: "No one needs to, as my SMART METER and my fully guaranteed, Disabled Persons Tariff
arrangements are constantly monitored and regulated.
As this is a review which you probably ignore, I'll copy it to your Administration Centre..........

Pleasant and polite metre reader but keeps his ID badge in the van. Should it not be obligatory to take it with staff at all times ?

I will never ever allow them in my property again until my husband is at home.
They are extremely threatening and nearly barged in!
I am a woman working from home …it’s been a bit scary so no never sgain witj their behaviour

We received a knock on our door at 8am telling us they would be blocking our private road for 4 - 5 hours!
They treated this visit as if they had a right of access which they do not. We live at the bottom of a private road. There was no attempt to contact us prior to their arrival, no site survey, and no explanation as to why they were coming.
They wanted to replace a telegraph pole (not connected to our house, but on our land). Their huge lorry arrived which would not fit down our lane!
I have called their office 3 times in 5 hours but no one answers or returns my calls! Very poor planning on their part. I will not grant access unless they visit my property, do a proper site survey and provide assurance they will not damage our private property.

Unbelievably rude, condescending, misogynistic, and intrusive!
Morrisons Data Services just entered our private property, started recording without any consent, entered the building, entered the electrical system without any permission or even an announcement! What kind of unprofessional, fishy, disgusting behaviour!
How is it possible that someone just shows up at your doorstep, behaves like a mad rude person, messes with the electic system in the building while recording you on your day off (I wasn't even presentable!) and then takes off like this. Unacceptable on all accounts!!!!
My landlady was never informed about any of this. If a company behaves unprofessionally like this, how is a customer supposed to know if this isn't criminals doing something shady

No idea what this company does but I had a driver assault me and bite me after I asked for his insurance details after hitting my car. He attempted to drive off without stopping, I caught up to him on foot asked for his insurance details, the driver then refused after being verbally abusive. He attempted to hit me with the car and then escalated it to bitting me. Unfortunately I didn't get the number plate of the vehicle. Says a lot about a company that will employ people like that to drive for them.
And now I've got to pay out of pocket to fix the damage to my car.

A morrisons data vehicle 8:55 today 4th Sept, was driving round our cul-de-sac. It was raining. He was stearing with his left hand whilst holding some sort of scanner out of the window above the car roof. Is this normal practice? I would have thought it is highly dangerous practice. Post code of the area is SO24 9QN.

Just had one of your drivers purposely block me overtaking on the A27 and then slow down to about 50mph to prevent me passing - with no traffic in front of him. I don't trust a company whose drivers apparently drive intentionally maliciously.

I am disabled woman and the guy knock on the door and was very rude and demanded to have my meter read, he was abusive and the attitude was very disgusting. That was the second time they came to my property, next time they come I will call the police for trespassing and abusive behavior!

Review for: Den: ID 537603

Den arrived on time, called ahead as requested, and clearly explained the process for my landlord meter replacement. His attitude and efficiency were excellent. I oversee over 1,000 properties, and I genuinely hope I meet Den for future meter exchanges, upgrades, and repairs — he sets a high standard. Many thanks again.

— Bill