Morrison Data Services Omdömen 240

Zayad was very friendly, helpful & informative technician. Efficient & tidy workmanship. Very satisfied.

The workman was first class very knowledgeable and tidied up after finishing arrived on time

Just had a person ring my door bell telling me that they needed to read my gas and electricity meters, explained that that it was inconvenient as I'd have to move furniture and empty my understair cupboard and that I had a letter from my supplier two days before asking for meter readings and I was going to submit them online as usual and didn't want strangers in my house. Not taking no for an answer he then said that he must check the meters for damage and wear, ask if he was Gas Safe qualified to which he said 'No' so how could he sure of what he was looking for, maybe needs training on customer service ie not trying to bully his way in and listening to what the customer says in the first place....wouldn't recommend is company at all

Didn't even no I was getting any one out to take a meter reading an had a letter through my door saying action required an for me to send my meter reading to him no sorry I don't even no who they are never heard of them either

One of these people just parked on our driveway while he went wandering around looking for some other property. How bloody rude.

Very good service
Zayad was very professional and explained everything carefully to me. The work was carried out efficiently. He came on time and did exactly what he said he was going to do.

I don't like these people coming around to read my meter as I am a pre-paid customer and my meter readings get sent automatically every time I top up

They just broke into my back garden without my permission

Nice friendly guy, quick and efficient

Needed new smart meters for EDF. There were two guys, both called Phil. Polite, courteous and really helpful. They were professional, explained what they were doing and tidied up after themselves.

Both an asset to the company. Highly recommend!

Treorchy area

Was left a card with a QR code to provide gas & electric readings, after 5 attempts, because of it continually cutting me off and having to restart all over, it only allowed me to provide my electric read…. I have received an email from Morrison asking me to provide the gas read, how ? The process doesn’t allow me to !

Do not let these people into your home

They said they were here to do a meter reading and when they left we were charged £70 by our electricity provider and was even told by our landlord that they shouldn’t have made their way into our home

Unfortunately I was late back home. This was absolutely not a problem for our engineer. He explained what he was doing and about to do for the time he was here. Very polite and very helpful (even retrieving the dog when she made a break for it!).
Good help at the end of the job.
Brilliant, thank you.

Got card through door asking us to provide meter reading on website, but website refused to accept reading. Wasted 10 minutes, and eventually went on to the website for the actual energy provider, cutting Morrisons and their incompetence out of the equation.

Doorbell rang and when I answered and said hello, a man was talking on his mobile phone and pointed a finger at me. I assumed he wanted me to wait while he finished his phone conversation?! I waited a few moments and when the call just carried on I shut the door as I thought this was an incredibly rude thing to do. Doorbell rang again twice after about 5 minutes. Assumed it was this man again and he probably was selling something so ignored it. Hear something fall through the letter box moments later and it’s a card for a gas meter reading. What rude service.

very rude guy came to my house and barged in like he had the right to be there. Horrible service

Extraordinarily rude and arrogant, didn't show any identification (beyond a poorly fitting Morrison anorak) and became indignant and surly when challenged. So Morrison what are you teaching these buffoons, this one needs to show some respect when visiting someone's home.

Had an operative visit today no knock just went straight to the meter when challenged got very rude and aggressive phoned the company to complain and they are just as rude and unprofessional. Witnessed the same operative accessing several other properties without knocking doors. I will not deal with them

Rude man climbing into our bushes; no explanation and no knock on the door. When asked what he was doing, told me 'he would get to me' and proceeded to collect meter reading without stopping or explaining. Eventually my husband had to come out as he was being very passive aggressive, refusing to give a proper explanation and was being intimidating. He threatened to call the police or his boss. My husband eventually spoke to his boss to explain the situation. Awful experience, awful company who seem to think they owe you no explanation and can simply access your property as they seem fit.