Moozi Omdömen 

Servicio al cliente , atención

Moozi is one of the best gaming platforms that I played on instant redeem and always helpful when help is needed

Great platform,wide variety of games and events, big wins with quick payouts and easy no hassle verification process!!!

Site runs really slow to where you gotta keep switching out games so you can’t really commit on your progress so you end up just spending your money all around with no real purpose trying to get a game that’s not lagging or in your location my least favorite out of all sweep casinos

Love this casino great customer service services and fast payout

I used to play on here all the time until someone stole my phone and spent my money on their games without my permission.And when I contested it , I got kicked off of there. It used to be my favorite place to play Cash out.Super fast , but now , because some other person I can't play on there any longer. I deposited thousands of dollars and wouldn't let me play on there over $40.

I won 300 dollars and it was instant cashout

I have noticed that the higher v I p , u , r , the less attention you get , when you're told that you're supposed to get 24/7 customer service and its supposed to be asap ...that's not the case, and I find that they're out more to get new players versus take care of the ones that have been with them since they basically started.We helped them get by refeeeing people and put a lot of money into here and they treat you like you're a nobody. They will not answer any questions other than generated stuff, which irritates me.They apologize, and it's not even them.Apologizing is generated, so they're lazy. And then they always ask for screenshots and then to get this and get that instead of doing their job , we're doing their job , it's getting very frustrating , especially the sea , all your ads , on facebook and on social media , take care of the people you already have that have been here since day one and are very loyal even after all the crap , you put us through

I would rate them at a -100 if possible don't waste your time or money playing here they do nothing but jack you around lie to your face about the way they operate blast all over social media about how fast their redemptions are the games suck barley ever hit anything and when you finally do hit something it's always under review to be approved and the customer service is a joke they do nothing but blatantly lie to your face and things always have to be passed to another department your issue has been escalated to the relevant department and will contact you by email when we have an answer or they try to be apologetic and sound all nice but get nothing done customer service can do nothing they accomplish nothing they solve nothing they don't care they'll ignore your messages and make you wait until they feel like doing something. This is exactly why their sister casino zula couldn't make it when they started out it was pretty decent it's done nothing to go downhill customer service has gotten nothing but worse you can never talk to a supervisor or anybody that can get something done they just make you wait and wait and wait and wait and wait don't waste your money don't waste your time they're lying crooked thieves that need to be shut down I file a complaint with the local attorney general I filed a complaint with the better Business bureau and I filed a complaint with the Federal trade commission and I'm going to blast anywhere and everywhere I can about how much of a bogus deceptive site this is. Learn from my experience keep your money or spend it elsewhere don't give this place a penny

Love Moozi most of the time lol.. redemptions usually quick and instant

My redemptions has always been instant. Then all of a sudden I have to wait 1-2 days. I play just for the convenience of instant redemptions. Then Emily didn't answer my questions in chat about this matter. You'd think that they would know why. Instead of having to wait more for it to be transfered to a different department, and they have to look at everything then I have to wait more and more. Its only $100. I have had instant redemptions for way more then that. It's crazy how they pick and choose when it's instant and when it's not.

This by far has been the fastest payout of any casino. Thanks Moozi’

❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️

Not very happy with Moozi and my VIP experience so far.

They answered my questions quickly and escalated what needed to correct management! Very nice and efficient!! Moozi is my #1 site

This casino operates in a fashion that resembles most toddlers when they throw a tantrum, they do whatever they want when they want all while drawing a line of the sand, tough our way or the highway. They demoted my VIP status from silver back all the way down to bronze 0% the absolute lowest the VIP can possibly be giving me a false reason behind the demotion saying it was a VIP transfer promotion which it wasn’t while fighting this and dealing with very rude customer support agents I managed to show enough proof for them to change it back to silver. I had my status back for a whole month and a half before they decided to knock it back down to bronze 0% siding the same BS excuse as they did before, calling it a VIP transfer promotion that ended. They are liars who can never be wrong no matter what proof you have. It doesn’t matter you don’t matter I signed up for my account in September 2024 two years of plane and deposits and now I am at the lowest possible tier for VIP possible , new sign ups. Have a higher VIP than I do right now. So stay away from Moozi their games rarely win anyways they will take from you as soon as they decide so. They are liars. They are toddlers throwing tantrums. They get what they want , you don’t matter.

Great experience

They used to be the best of the best. Better than any other online casino by far! Something changed within the company that has caused them to turn into complete garbage! I have spent over $200,000 with them in the 7 months that I have been with them. I’ve reached the top VIP tier (black tier/invitation only) and even while holding a top vip status they started treating us like shit! My vip managers used to be amazing, now I literally cannot get a response from 1 of them and the other only responds once per day. Literally if I need to discuss something it’ll take a week or longer (whatever response I get is all I’m getting for 24 hours)!!!!! And lastly the bonuses moozi gives used to be the best bonuses I’ve ever seen in the online casino world, without warning my bonuses have been cut by 70-80%!!!! I sure hope things change so I can stay and continue being a loyal player, I have so much invested into these guys I want nothing more than to come back and edit this review because things get back to normal, until then this is my honest opinion.

Great selection of games, FAST and EASY redemption !!

Self excluded myself
So a couple of weeks ago I totalled my deposits to withdrawals and in the end I have lost every bit of the $35,000 plus in last 6 months. I have nothing to show for any of it. So I requested my account to be closed permanently. I asked different times and was offered free coins... I took them who wouldn't. Well I lost that another $2,000. I am sure they can figure out that I'm not into it for fun.. yeah it's fun to win but overall I have won nothing. I just want to say that they were inconsiderate and didn't not respect my requests to close the account.. so I self excluded the maximum of 90 days because I can't get them to close the account.