Thrilled with the quality and versatile design of the jumpers (moonbun) that I bought for my two preschool-aged granddaughters. One of them had one already but grew out of it and asked her mom if she... Se mer
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För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Versand dauert sehr lange (2 Wochen). Retoure eines Teils, das zu klein ist: ich soll auf eigene Kosten (12 Euro) das Teil nach Spanien schicken. Irgendwie wirkt alles komisch… Laut Impressum Firma i... Se mer
I’m not sure how I found my way on the Moonbun website, but I’m truly grateful that I did. I was looking at baby clothes for my niece, and literally everything I saw, I wanted! I ended up getting a be... Se mer
Moonbun jumpsuits are our absolute favorite! We are heading into our third size in these and will order even more colors this time. My little is a competitive dancer and these are our go-to change out... Se mer
Företagsinformation
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Informationen kommer från olika externa källor
If you’re the busy parent to a newborn, you know it can be tricky to get out to a brick and mortar store for supplies. You also know how hard it can be to find unique baby items that look good AND meet the level of quality you want for your little one. Instead of packing up that stroller and diaper bag, you can browse our collection of baby clothes online from the convenience of your couch (or rocking chair, or while you walk the floor at 3:00am, or from on the floor beside the crib – we won’t judge). And while there may be lots of options to buy clothes online, ours come from around the world and all have one thing in common: quality. Our designer, unisex clothes mean you don’t have to get stuck in the “pink or blue” rut of dressing your little girl or boy. And bonus: it makes hand-me-downs a breeze, especially with clothing built to last - convenience AND style? That’s a parenting win-win. Plus, rocking designer clothes will make your mini-me the talk of the play gym and score you some super cool parent points.
Kontaktuppgifter
Level 13, 92 Albert street, 1010, Auckland, Nya Zeeland
- contact@moonbunbaby.com
- moonbunbaby.com
4,6
Utmärkt
324 omdömen
Ingen aktuell inbjudningshistorik
Det här företaget har inte bjudit in sina kunder på länge. Omdömen kanske inte är representativa
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Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
The grey jumpsuit is absolutely…
The grey jumpsuit is absolutely adorable! Perfect for summer. Runs true to size! I want to buy it in more colors!
20 juni 2020
Omdöme utan inbjudan
Absolutely love our little girls grey…
Absolutely love our little girls grey slouchy jumpsuit. It is beautiful and had many people comment how they love the outfit. It fits well and really stylish and comfy. I will be buying it in several sizes as she grows. Thanks guys 👍 x
20 juni 2020
Omdöme utan inbjudan
We Honestly did not expect our order to…
We Honestly did not expect our order to arrive as fast as it did due to delays caused by COVID. Not only did the order come faster than we expected but the rompers are adorable. We will definitely order from you again!
18 juni 2020
Omdöme utan inbjudan
0 stars
If I could give 0 stars I would because thats what the product deserves!!! I ordered their stroller, also had problems with the order, as it came like a month after they said it will and it was damaged. I have been promised to get a complementary bag, which never arrived. But this is the 2nd(!!!) month im using it and the quality is extremely poor! The wheels are out of hand, they go where they want to, doesnt matter how i push them. Dont buy it, doesnt worth a penny!!!!
18 juni 2020
Omdöme utan inbjudan
Svar från Moonbun
Hi Edina, we have now sent you several emails trying to fix the wheel issue you are mentioning here even offering additional compensation to which you haven't replied. Our Strollers' quality is way unmatched for its price level and we certainly do not agree with your affirmations.
It is true tough that the shipping process sometimes can damage certain parts, happens to every seller of bulky items, which is why we always offer free replacements, additional gifts, and refunds. We would really appreciate it if you could reply to our last emails so we can make it up to you.
Kinds Regards,
Sara
Another no product or money with 8 week wait!
Well, I wish I had read these reviews prior to investing my time and effort into buying from a independent company. Ordered over 7 weeks ago, no product, requests to wait, shipping notice from yun express, product stuck since 5/23/20 in CA(which is where I live!) and emails asking me to wait and not write a negative review. Sorry, but other consumers need to know this is NOT S RELIABLE COMPANY. Do not waste your time. I have no product or money.
17 juni 2020
Omdöme utan inbjudan
Svar från Moonbun
Dear Pam,
I am extremely sad to know that your order got delayed. As per our communication via email, you were refunded in full for the inconvenience.
Our policy states that any order not delivered after 45 days will be refunded.
Your order had not reached that date and it was still refunded in full by me personally after our chat via email.
I now see that it has been correctly delivered by USPS: 92748927005390000111637404
The money has been correctly refunded and you have received the slouch jumpsuit. I hope you realized that we do care about you, about our customers and about the inconvenience we may have caused. If we commit mistakes we do our very best to fix them.
I really hope you enjoy your slouch jumpsuit. My apologies if we created any inconvenience.
I hope we've proved to make it up to you :)
Sara
I absolutely LOVE the romper!!
I absolutely LOVE the romper!!! It fits my granddaughter perfectly and she looks as precious in it as I thought she would! Seriously! And everywhere we go people rant and rave over it! I did read a couple of reviews first so I bought one size up and that was perfect, so it's extra roomy and comfy! Also, the owners actually reached out to me to make sure I was completely satisfied, which was super thoughtful and rare! I love these people, their clothes, and will be a customer for years to come! Thanks Moonbun! You're AWESOME!!
17 juni 2020
Omdöme utan inbjudan
Highly recommend this company
Highly recommend this company! I ordered 3 rompers for my niece, all in size 3T and when I received them I noticed the different sizes between them. I happened to get a follow up email from them asking about my purchase and when I told them the issue Sara got back to me immediately and sent me another romper in the correct size. To say that this business is dedicated to their customers, is in my opinion an understatement! The prompt replies and swift actions really spoke volumes about how much their customers mean to them! I will defiantly be ordering from them again :)
17 juni 2020
Omdöme utan inbjudan
My order never made it!
I appreciate the response, but at the end of the day I never received the order it was never returned from the residence it just never made it, the correct shipping address was given! And yes I asked for my refund because I gave up on a delivery that never made it for over a month. To that note I was informed 3 day later that supposedly it was returned, again another email I’m sorry I don't know what went wrong! If I was to post the picture of the tracking that was sent to me, many would agree that it doesn’t make any sense. Do not email me again asking me to remove my review!
17 juni 2020
Omdöme utan inbjudan
Yes the shipping took a bit
Yes the shipping took a bit, but in current situations i completely understand. Once they arrived, i absolutely loved them. My daughter is 3 and i got her the tie around the neck jumper in 3 colors. They are adorable,lightweight, and most importantly extremely easy for her to use the potty by herself with. She can either slide it over her head or untie it herself super quick. I adore them! And so does she!
17 juni 2020
Omdöme utan inbjudan
Cute clothes & great material
I love the romper I got for my daughter! She looks so cute in it and the material is very soft!!
15 juni 2020
Omdöme utan inbjudan
Loved it
Loved the romper, orange color soft not harsh and fabric really nice. Ordered another one in pink and the collared dress also in blue. First package took a little longer since it was not received in US and sent back to China But ....did receive an email explaining what was going on and really appreciated it. 2 weeks later the package arrived with the cute halter romper. Sizing a little small but looks great on her. Thank you very much -I never take the time to do surveys or reviews but liked the product and customer service so much wanted to let you know!
15 juni 2020
Omdöme utan inbjudan
Loved the romper I ordered
Loved the romper I ordered! Relatively fast in these times of COVID. Would definitely order from here again
14 juni 2020
Omdöme utan inbjudan
Ammmaaazing customer service
Ammmaaazing customer service. And the clothing is exceptional 10 out of 10 would purchase from them agian. Agian can not express how freindly and quick they are to help you with any concerns you may have... even in these difficult times . Thank you !!!!
14 juni 2020
Omdöme utan inbjudan
Loved the rompers I purchased for my…
Loved the rompers I purchased for my girls! Perfect summer outfit! ❤️
14 juni 2020
Omdöme utan inbjudan
Great
Great, high quality product exactly as depicted. Thank you Moonbun!
13 juni 2020
Omdöme utan inbjudan
I’m so in love with the rompers I can’t…
I’m so in love with the rompers I can’t wait to see my granddaughters in them. I will definitely be ordering more things. 🥰
13 juni 2020
Omdöme utan inbjudan
The quality is top
The quality is top! Amazing team Moonbun! Very satisfied!
13 juni 2020
Omdöme utan inbjudan
So happy with Moonbun
So happy with Moonbun! Very unique and amazing products! Great quality and quick delivery! Can't wait to order more merchandise very soon!!!
13 juni 2020
Omdöme utan inbjudan
Their customer service is outstanding
Their customer service is outstanding! They really go out of the way to make sure you are satisfied with your purchase. Thank you to the moon and back! 🌜💫
12 juni 2020
Omdöme utan inbjudan
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