MONTAGUE Omdömen 44

TrustScore 2 av 5

2,0

Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer

För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer

Det här tycker kunderna

Betygsatt 1 av 5 stjärnor

Scam! All their items (absolute garbage) are on sale, and they don't offer refunds for items on sale. I also found out they operate under slightly different brands, the online shop I purchased from... Se mer

Företaget har svarat

Betygsatt 1 av 5 stjärnor

Vraiment déçu par la marque. Très mauvaise qualité, compagnie pas sérieuse du tout notamment avec les délais de livraison qui sont très long. La marque montre son sérieux sur les réseaux sociaux... Se mer

Betygsatt 5 av 5 stjärnor

These sunglasses from Montague are an absolute game-changer! Not only do they provide exceptional UV protection, but the stylish design effortlessly elevates any outfit. Lightweight and durable, they'... Se mer

Företagsinformation

  1. Solglasögonbutik

Skrivet av företaget

Montague is a new brand inspired by daily life and aesthetic vision, trying to bring you the best collection of eyewear and accessories.


Kontaktuppgifter

2,0

Dålig

TrustScore 2 av 5

44 omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Ber kunder att lämna omdömen

Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa

Har besvarat 83 % av sina negativa omdömen

Svarar vanligtvis efter mer än 1 månad

Så använder företaget Trustpilot

Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

Företag på Trustpilot får inte erbjuda incitament eller betala för att dölja omdömen. Omdömen är enskilda användares åsikter och inte Trustpilots åsikter. Läs mer

Betygsatt 1 av 5 stjärnor

Brought a watch for Christmas took…

Brought a watch for Christmas took months to come. When it finally came the watch seemed very fragile and the watch hands were very loose. A month later the watch is losing time, I changed the battery and did nothing. I would not recommend buying a watch from this company.

24 januari 2026
Omdöme utan inbjudan
Logotyp för MONTAGUE

Svar från MONTAGUE

Hi Dylan,

Thank you for your feedback. We believe there may have been a mix-up.

Montague Shop (montagueshop.com) specializes exclusively in sunglasses, and we do not sell watches. The experience you described appears to be related to a different company, possibly https://lorenzi-montague.com/.

We kindly ask you to double-check the store you purchased from and update your review accordingly, as this may otherwise create confusion for our customers.

If you did have an experience with our store, please reach out to us directly, we’d be happy to assist you.

Kind regards,
Montague Team

Betygsatt 1 av 5 stjärnor

SCAM - Would give ZERO stars if I could

Would give ZERO stars if I could. This a SCAM website. They are based in China. No sign of the watch I bought, and they have washed their hands of it. Says it’s up to me to contact the carrier. WANBE EXPRESS. No way to contact a human. But from reviews I have since read, the watch was probably cheap crap anyway. Money down the drain. They refuse to refund. STAY CLEAR OF THESE SCAMMERS. Website indicates they are based in the Netherlands. They are not. Cheap CHINESE scammers 😡

Today they have shown me a photo of a parcel dumped on ground that is not my property. Still refuse to refund. My responsibility to take it up with Chinese carrier who you cannot contact 🤬🤬🤬

21 januari 2026
Omdöme utan inbjudan
Logotyp för MONTAGUE

Svar från MONTAGUE

Hi Susan,

We’re very sorry to hear about your experience. However, we believe there has been a misunderstanding.

Montague Shop (montagueshop.com) does not sell watches, and we are not associated with the company you are describing. We specialize exclusively in sunglasses. Based on your review, it appears your purchase may have been made from a different website, possibly https://lorenzi-montague.com/.

We completely understand your frustration regarding the situation you described, but we kindly ask you to verify the correct company and update your review accordingly, as this may otherwise mislead our customers.

If you believe your order was placed with us, please contact us directly and we will gladly assist you.

Kind regards,
Montague Team

Betygsatt 1 av 5 stjärnor

I never got my sunglasses

I never got my sunglasses. I’ve been trying to get in contact with customer service with o luck what so ever. This company feels like a scam. Where are my sunglasses?

22 juli 2025
Logotyp för MONTAGUE

Svar från MONTAGUE

Hi Marcus,

We’re really sorry to hear about your experience, this is definitely not the standard we aim to provide.

We would like to help resolve this for you as quickly as possible. Sometimes messages can be missed or delayed, and we sincerely apologize if you haven’t received a response yet.

Please reach out to us again at info@montagueshop.com with your order number, or send us a direct message, and we will immediately look into your case, track your order, and make sure you receive a proper solution.

We appreciate your patience and the chance to make this right.

Kind regards,
Montague Team

Betygsatt 1 av 5 stjärnor

Scam

Scam! All their items (absolute garbage) are on sale, and they don't offer refunds for items on sale. I also found out they operate under slightly different brands, the online shop I purchased from in the UK is named: 'lorenzi-montague' (lorenzi-montague.com), and there is another named: 'lorenzi' based in Albania.

I will make sure this review is shared on amazon and anywhere else your scam activities take place.

28 juli 2025
Omdöme utan inbjudan
Logotyp för MONTAGUE

Svar från MONTAGUE

Hi Khaled,

We’re sorry to read your review, however we would like to clarify a few important points.

Montague Shop (montagueshop.com) is not affiliated with “lorenzi-montague.com” or any other similarly named websites. We operate independently and specialize exclusively in sunglasses.

The experience you described does not relate to our store, and we believe there has been a confusion between different brands using similar names.

We understand your frustration, but we kindly ask you to verify the website you purchased from and update your review accordingly, as this may otherwise misrepresent our business.

If you did have an experience with Montague Shop, please contact us directly and we will be happy to assist you.

Kind regards,
Montague Team

Betygsatt 1 av 5 stjärnor

Scam! Avoid at all costs.

I ordered 3 pairs of sunglasses from Montague in April and never received anything. No updates, no shipping info, and absolutely NO response from customer service despite multiple attempts to contact them. This is not just poor service it’s theft. They took my money and vanished. Do NOT trust this brand. Total scam!!!!

18 april 2025
Omdöme utan inbjudan
Logotyp för MONTAGUE

Svar från MONTAGUE

Hi Erlise,

We’re truly sorry to hear about your experience, this is absolutely not the level of service we aim to provide.

We take situations like this very seriously and would like to resolve this for you as quickly as possible. It’s possible that there has been an issue with the order, shipping, or communication, and we sincerely apologize for the lack of response you experienced.

Please contact us again at info@montagueshop.com with your order details, or send us a direct message, and we will immediately investigate your case, provide a clear update, and ensure a proper resolution, whether that is delivery, replacement, or refund.

We appreciate your patience and the opportunity to make this right.

Kind regards,
Montague Team

Betygsatt 1 av 5 stjärnor

Dropship garbage

Dropship garbage. These glasses cost under 2 euro on Temu. Search the image.

8 mars 2025
Logotyp för MONTAGUE

Svar från MONTAGUE

Hi,

We’re sorry to hear that you feel this way.

At Montague, we focus on offering carefully selected designs and maintaining a consistent brand experience, from product presentation to customer service. While similar-looking products can appear across different marketplaces, our goal is to provide reliable quality and a curated offering for our customers.

If you’ve had a direct experience with our product or service, we’d genuinely appreciate the chance to hear more and address any concerns. Please feel free to reach out to us directly on our email info@montagueshop.com

Kind regards,
Montague Team

Betygsatt 4 av 5 stjärnor

Nice and easy!

The whole process was easy and uncomplicated. No drama, no stress, like the way I appreciate. I loved the sun glasses, especially the discount! Thank you so much! I wish you all success!

20 februari 2025
Betygsatt 1 av 5 stjärnor

Absolute garbage!!!!

Absolute garbage!!!!
Do not order these. They are the cheapest possible Chinese plastic with awful finishing. Mine looked like they had an actual human hair stuck in the clear coat over the plastic.
Be warned.

Edit:
They reacted to my review.....1 year later....but never replied to my e-mail.
Garbage.

17 mars 2025
Omdöme utan inbjudan
Logotyp för MONTAGUE

Svar från MONTAGUE

Hi,

We’re sorry to hear about your experience, this is certainly not the standard we aim to deliver.

What you described is not acceptable, and we would really like to look into this further. It may be a production defect, and in such cases we always aim to make it right.

Please contact us at info@montagueshop.com with your order details and, if possible, a photo of the issue. We will review it promptly and offer a suitable solution, whether that is a replacement or a refund.

Thank you for bringing this to our attention.

Kind regards,
Montague Team

Betygsatt 5 av 5 stjärnor

Sehr stylisch!

Qualitativ hochwertige Sonnenbrille, die sowohl stylisch als auch sehr angenehm zu tragen ist- für mich eine super Passform. Kann ich nur weiter empfehlen!

6 mars 2024
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Love them!

These sunglasses from Montague are an absolute game-changer! Not only do they provide exceptional UV protection, but the stylish design effortlessly elevates any outfit. Lightweight and durable, they're a must-have accessory for any sunny day adventure or to elevate your look!

1 mars 2024
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Love them

They have been very professional with the delivery and also they have a good quality

12 oktober 2023
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Stylish

Stylish, sturdy and good price to quality ratio. Will be ordering again.

1 mars 2024
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Love them

I ordered a pair of sunglasses from them and I am very pleased not only with the costumer service but also with their quality.One of the best pair of sunglasses I own.I will for sure be ordering more!

8 februari 2024
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

The best

I have purchased a few sunglasses from them and they all have great quality and also very unique designs!

22 februari 2024
Omdöme utan inbjudan

Detta är Trustpilot

Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.

Företag kan be sina kunder om omdömen via automatiska inbjudningar. Dessa omdömen markeras som verifierade för att visa att det handlar om verifierade upplevelser.

Läs mer om andra typer av omdömen.

Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.

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Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.

Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.

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