I was sent a promotional email yesterday which was absolutely untrue - absolutely no “next season’s ski … kit now”: NEXT SEASON'S SKI AND OUTDOOR KIT NOW, SAVE £100s SPRING SALE until 6th M... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Ordered a ski jacket in the sale got a quick response from Alan to say jacket not as advertised, After a reassurance from myself to still process the order on agreement item could returned if w... Se mer
I must admit the customer service that I experienced with Montagne Sports was second to none and first class! Having experienced a postal issue (Royal Mail issue) with an order (02/09/24) resulting... Se mer
After some communication errors online, Alan the owner made sure to correct the mistake as soon as possible, he emailed me personally and sent my package on the quickest shipping to the United States.... Se mer
Företagsinformation
Skrivet av företaget
We are a family run, independent outdoor clothing and accessories retailer, based online and in the heart of West Berkshire. Our registered company name is Bambooty Limited. Why? Because we love bamboo products and sometimes manufacture some cool kit. We sell brands such as Kathmandu, Helly Hansen, Rossignol, Uvex, Dare 2b, Goldbergh, Picture Organic, Darn Tough, Hestra, Racer and many more. We want to ensure that you can always get your hands on equipment and clothing through a site that is functional, good value and bang up to date. We love outdoor sports as much as anyone which means that not only do we just love to test the kit ourselves but that we only stock the best. So whether you are off skiing in Whistler or hiking up Ben More, make the most of our great products and first class customer service.
Kontaktuppgifter
Storbritannien
- montagnesports.com
Ingen aktuell inbjudningshistorik
Det här företaget har inte bjudit in sina kunder på länge. Omdömen kanske inte är representativa
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Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Excellent service from Montague Sports
Excellent service from Montague Sports. I ordered a charger for my lights and it turned up on time and at a great price. Plugged in and it works great. Thank you.
Customer service was 2nd to none. 1st Class!!
I must admit the customer service that I experienced with Montagne Sports was second to none and first class!
Having experienced a postal issue (Royal Mail issue) with an order (02/09/24) resulting in my order being held up I looked up the contact details for my order. Using WhatsApp (hesitantly thinking this is going nowhere) I sent a brief message outlining the issue. Within minutes I received a call back from Cath (in Newbury) who was keen to understand and deal with the problem. A skill that so many companies fall at the first fence with! Cath promised to get back to me with a resolution..... and that's exactly what happened, (again, something that other companies often fall at the 2nd fence with) promptly with my order now being reissued! 24hrs later my order arrived with all in order!!
I will definitely use Montagne Sports again!!
I highly recommend this sports shop for…
I highly recommend this sports shop for its wide selection of high-quality gear and excellent customer service that always makes sure I find exactly what I need.
Misleading promotion
I was sent a promotional email yesterday which was absolutely untrue - absolutely no “next season’s ski … kit now”:
NEXT SEASON'S SKI AND OUTDOOR KIT NOW, SAVE £100s
SPRING SALE until 6th MAY
There are 1000s of huge savings to be made right through to Monday 6th May. Why? Because for the first time in 10 years. I am taking time off, so the store will close until the end of November. But never fear the online store will continue 24/7 and we will operate an appointment system in the new unit we are moving to in the Parkway.
STEER CLEAR!
Great and personal experience
Great and personal experience. Great prices and customer service. Buy local!
Quick easy purchase
Quick easy purchase. Delivered on time and happy with the product. I would use this site again.
It was a fantastic price BUT …..
It was a fantastic price for a great pair of waterproof walking boots BUT the right boot appeared to have been on display in sunlight for a long time and the colour was faded. Not a big worry but the leather had shrunk so the left boot is a great fit but the right is too tight.
I’m trying to stretch the leather to my right foot but wonder which will give first, the boot or my foot.
Great service…
I emailed to say There was a slight fault on one piece I bought and they replied within an hour and then sent a replacement item out immediately and t emailed a return label for me to return the first pair - all within days. Great service
Product was exactly as described and…
Product was exactly as described and quick delivery. Very happy with my purchase.
Quick and easy order and collect
Ordered on line. Collected in new shop, full of tantalising ski kit. Delighted with thermals for my little grandson.
Amazing deal and very quickly despatched
Montagne Sports were very helpful when…
Montagne Sports were very helpful when I bought a range of walking and winter gear. Will define buy from them again!
Amazing
Great item, amazing price ,great quality super fast delivery,thanks so much ⭐⭐⭐⭐⭐
Great products 👌
Amazing customer service- thank you for…
Amazing customer service- thank you for being so efficient!!
Customer service 👍
Ordered a ski jacket in the sale got a quick response from Alan to say jacket not as advertised, After a reassurance from myself to still process the order on agreement item could returned if wrong size.
Royal mail parcel service received the parcel but returned it to the supplier saying address not on their system ( they deliver here every week with letters)
After giving it a few extra days emailed the store and got a quick response and they reposted after still getting a kickback from Royal mail.
(Omitted street name)
Received item
Throughout the process, Alan and team were very professional and understanding.
Would definitely use the store again.
One month after ordering
One month after ordering, I still have not received my order. So if you are asking what is wrong, this is, very wrong
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