Mojang AB Omdömen 

Minecraft Support is bar none the worst I've ever had to deal with in my entire life. I recently built a new computer and was trying to install Minecraft Dungeons onto the new machine. When I logged in, the game was not registered under my account. Strange, so I contacted support. In the meantime, I dug up my receipt which had a link to the direct download - worked like a charm - except the game was killing that launcher in five days and we would have to use the new Unified Launcher - the one that says I don't own the game. After waiting two days, I get a response from Support saying "You will need to use the unified launcher to play." COMPLETELY IGNORED my entire initial help request. I respond, they then say "You cant buy it for XBOX and play on PC." Um...WHAT???? I never once said any of that! These people are complete fools and not helpful at all. The issue is that YOUR BACKEND ACCOUNT MANAGEMENT SUCKS. Fix my account, thats what this is all about!

Virkelig elendig oplevelse! Vores søn har forsøgt at købe Minecraft Java edition. Det er ikke lykkedes, og alligevel har de trukket 180,- på hans konto, samt reserveret yderligere 2 x 180,-
Vi har naturligvis forsøgt at kontakte dem, men det er meget besværligt, og har fået et totalt ubrugeligt svar fra Minecraft support.

Bought from this company on 12/25/2020 and still have not even been able to download the game! No one will contact you at all but wants you to try to purchase again.

Bought Minecraft starter collection via Microsoft store at £25. This came with 700 minecoins alongside other extras. Upon installing the game everything was installed EXCEPT the 700 minecoins. Several calls with Microsoft and Mojang were needed to get the coins originally paid for. Basically, you do not get what you're paid for unless you go through a lot of hassle. Unacceptable for the UK and if you look this up you will see that forums and blog posts with this issue are abundant so they know this is an issue and continue to take your money with the hope you will not complain. A proper scam.

Mojang. Worst online company ever. No assistance, website doesn’t work, Minecraft profiles can not be transferred from device to device. When you follow their online instructions it still doesn’t work even though they make you go through 1001 verifications & checks. Zero stars.

Mojang do not send ticket confirmation, no ability to check ticket status, no support other than through e-mail, closed tickets without confirmation.

awful service.

Unable to help me with my problem, I can't even play Minecraft

I actually got a human response in about 4 to 5 days, which I really appreciated. It was a fast and simple solution to not being able to login. I wasn't hacked or anything, but it just got glitched. I'm so thankful to have it fixed now!

Har nu spildt 400 Kr. På Minecraft da jeg først nævnte købte Minecraft Windows 10 edition til 220 Kr. fordi jeg ikke vidste hvad forskellen på det og så Java edition er. Efterfølgende købte jeg så Java edition til 180 Kr. fordi Windows 10 edition tydeligvis ikke fungerede ordenligt da jeg så har købt Java edition og installerede det finder jeg så ud af at dens multiplayer fiktion også er helt ude og skide. Så alt i alt spildt 400 Kr. Og 5 timer på det skrald. Hvorfor laver man ikke bare en slags Minecraft, ligger det ind på Steam så man ikke skal bruge halvanden time på at installere det, og får ens multiplayer funktion til at virke?

Horrível está atualização 1.16.100
Eu jogo no celular, na 1.16.40 jogava com 60FPS mas nessa droga de atualização, que era pra ser uma correção de bugs, só adicionou mais problema, e agora "jogo" com menos de 10 FPS, até a versão Alpha tá melhor do que a versão atual
Nunca pensei que vocês iriam se rebaixar a este nivel

One of my accounts got hacked and because I cannot find my transaction number from 2011 when it was in beta (almost 10 years ago) I am penalised and have to purchase the game again at full price! Not to mention another one of my accounts got hacked, fortunately I was able to save it but I question how secure Mojang server/accounts are.

I accidentally purchased the wrong Minecraft package. I immediately realised my error, so wrote to Mojang and the refund was issued within 30 minutes. Customer service was excellent. It's just a shame you can't buy the Win10 Minecraft directly from them!

Extremely bad customer service, took about a month to reply, full of excuses, being unable to follow whatever they state on their website, even with all the information provided (transaction ID, username,etc ). Legit the worse experience with any customer service ever, after some time of back and forth, they sent me a "rate my service" email as if my problem was resolved.... Pitiful at best

Elendig service. Hvis du først mister din account er chancerne minimale for at få den tilbage. Skrev til deres support tilbage i juni (og endnu engang igen senere) og afventer stadig svar på begge.

Ihr kleinen bastarde fickt euren chef ihr kleinen missets

Minecraft er godt for det meste. Men det er mega svært at logge ind på deres hjemmeside jeg havde den rigtige adgangskode og den rigtige email men det virkede alligevel ikke.

3 weeks to get a reply then 1 week after first reply and then (so far) 1,5 weeks after second reply.

They did send me a "rate our support" though, like the issue was resolved...

Mojang support is a shame to the game and to Microsoft.

je voudrai que on puisse attacher les chiens sans les adopter tout mes pote c pareil donc svp !!!!

Quite definitely the worst service from any company I have ever dealt with. I've bought Minecraft for one of my children but had to do this through a voucher. That is because it won't accept any single payment card we have in the house.

I now have to give parental consent but in order to do this, I have to use the card and pay €0.10. But it won't accept the card.

As with many other people of TP, Mojang don't even bother responding. Don't buy Minecraft. If you have a problem, you'll get no help whatsoever. I want my money back as I can't use the game. I'll continue on TP and anywhere else I can and give my clear and unbiased view of how utterly useless you are.

Eu adoro o seu jogo minecraft, eu tenho esse jogo no meu ps4 mas todas as vezes que eu entro no jogo ele fica com a tela na mojang estúdios mas não vai para a tela inicial