Really great product for a very fair price - and exactly as described. Device condition was listed "as new" - it genuinely was! Even the battery is operating like a brand new handset. The next day de... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Mobile due for delivery next day. Waited in then got email for delivery slot dpd. Slot passes. Get email 'our driver missed you'. At the time of supposed delivery attempt I was outside so couldn'd be... Se mer
Bought an "as new" samsung S23. Think it actually new but without packaging. From order to delivery was 18 hours, astonishing when you consider another company wanted me to wait a week. Thank you, wil... Se mer
Excellent phone was categorised as very good but it's nearly perfect condition at a great price. Arrived quickly too. Would definitely use these guys again.
Företagsinformation
Om Mobile Direct
Skrivet av företaget
Mobile Direct Your Go-To for Top-Quality Pre-Loved Mobiles and iPads
Discover unbeatable prices and enjoy a 1-year warranty, with free shipping on every order. Shop smart and save big while staying connected with the latest tech.
Flexible payment options are available to make your purchase easier. Explore our range today and experience exceptional value and service.
Return Policy
We provide a straightforward return process. Should you choose to return a product, simply send it back to us, and we’ll handle the rest with no additional questions, ensuring a seamless experience.
Quality Assurance
Each phone comes with a comprehensive 1-year warranty, giving you peace of mind about the durability and performance of your purchase.
Risk-Free Purchase
Enjoy a 30-day return policy, allowing you to shop with confidence knowing you have the flexibility to return products if needed.
Convenient Payment Options
We offer flexible payment plans with Klarna and Clearpay, making it easier for you to manage your purchases according to your budget.
Experienced Provider
With over 7 years of experience in the industry, we have the expertise to provide reliable and high-quality products. Trust our long-standing reputation for excellence.
Discover unbeatable prices and enjoy a 1-year warranty, with free shipping on every order. Shop smart and save big while staying connected with the latest tech.
Flexible payment options are available to make your purchase easier. Explore our range today and experience exceptional value and service.
Return Policy
We provide a straightforward return process. Should you choose to return a product, simply send it back to us, and we’ll handle the rest with no additional questions, ensuring a seamless experience.
Quality Assurance
Each phone comes with a comprehensive 1-year warranty, giving you peace of mind about the durability and performance of your purchase.
Risk-Free Purchase
Enjoy a 30-day return policy, allowing you to shop with confidence knowing you have the flexibility to return products if needed.
Convenient Payment Options
We offer flexible payment plans with Klarna and Clearpay, making it easier for you to manage your purchases according to your budget.
Experienced Provider
With over 7 years of experience in the industry, we have the expertise to provide reliable and high-quality products. Trust our long-standing reputation for excellence.
Kontaktuppgifter
85 Bury New Rd, M8 8FX, Manchester, Storbritannien
- +44 161 521 5551
- info@mobiledirectonline.co.uk
- mobiledirectonline.co.uk
4,4
Utmärkt
1 tn omdömen
Har besvarat 67 % av sina negativa omdömen
Svarar vanligtvis inom 1 månad
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Svar från Mobile Direct
Dear Ian Hearne
Thank you for your feedback! We are pleased to hear you enjoyed our fast and efficient service. We value your business and wish to serve you again in the future.
If you need help, please reach out to us at info@mobiledirectonline.co.uk. Thank you,
Kind Regards
Mobile Direct Team
DO NOT USE THIS STORE
Dyson hairdryer did not work , mobile direct want it returned for inspection , would not refund would not return calls or email, DO NOT BUY FROM THIS STORE ** SCAMMERS **
6 januari 2026
Svar från Mobile Direct
Dear Robert Ive,
Thank you for your feedback. We sincerely apologize for the inconvenience and the delay in processing your return for the Dyson hairdryer. We understand your disappointment, especially as the item was a brand-new sealed unit, and we appreciate your patience while our team handled the case.
We are pleased to confirm that a full refund for your order, including the return postage costs, has been issued.
As a gesture of goodwill and an apology for the service delay, we have also provided a 5% discount code for your next purchase. We truly value your business and hope to have the opportunity to serve you again in the future.
Kind Regards,
Mobile Direct Team
Svar från Mobile Direct
Dear Customer,
We do apologise for the inconvenience you have faced with the delivery of your order. We checked all the order details and confirmed that the order was dispatched on the Same day the order was placed with the Next Day Delivery, but was delayed by the DPD.
Later, the DPD team delivered this parcel on the next working day, which was Monday.
We again apologise, and wish to serve you better with your next orders. If you need any help or have any questions, our team is available to help you. Please reach them directly at "info@mobiledirectonline.co.uk".
Kind Regards,
Mobile Direct Team
Absolutely fantastic service
Absolutely fantastic service, and the phone is in pristine condition. I was amazed by the low price for the Samsung Galaxy S23 Ultra (an upgrade from my husband's old Xiaomi phone).
8 januari 2026
Svar från Mobile Direct
Dear Sharon Azzopardi-Byrne,
Thank you for your fantastic review! We are delighted that you are happy with the pristine condition of the Samsung Galaxy S23 Ultra and the price. It’s wonderful to know this was a great upgrade for your husband, and we wish to serve you again for any future tech needs.
If you need help, please contact us at info@mobiledirectonline.co.uk. Thank you,
Kind Regards
Mobile Direct Team
Order a phone on the Wednesday said it…
Order a phone on the Wednesday said it was next day delivery its now sunday and still not got the phone sent a email and had nothing back
8 januari 2026
Svar från Mobile Direct
Dear Customer,
We do apologise for the inconvenience you have faced with the delivery of your order. We checked all the order details and confirmed that the order was dispatched on the next working day with the Next Day Delivery, as it was placed after 3 PM, the cutoff time for dispatch, but was delayed by DPD.
Later, the DPD team delivered this parcel on the next working day, which was Monday.
We again apologise, and wish to serve you better with your next orders. If you need any help or have any questions, our team is available to help you. Please reach them directly at "info@mobiledirectonline.co.uk".
Kind Regards,
Mobile Direct Team
Fantastic quick service would recommend…
Fantastic quick service would recommend to everyone 👍
7 januari 2026
Svar från Mobile Direct
Dear Matthew,
Thank you for your kind review and recommendation! We are happy that you enjoyed our fantastic quick service. We look forward to serving you and anyone you recommend to us!
If you need help, please contact us at info@mobiledirectonline.co.uk. Thank you
Kind Regards
Mobile Direct Team
Svar från Mobile Direct
Dear Jack Hovell,
Thank you for your feedback! We are happy you enjoyed our service, prices, and quality. We hope to serve you again in the future! If you need help, contact us at info@mobiledirectonline.co.uk.
Kind regards
Mobile Direct Team
Gret phone looked brand new works so…
Gret phone looked brand new works so we'll over the moon with it would highly recommend
29 december 2025
Svar från Mobile Direct
Dear Karl
Thank you for the feedback! We are over the moon to hear you are happy with your phone and that it looked brand new. We look forward to your next purchase! For any help, contact us at info@mobiledirectonline.co.uk.
Kind Regards
Mobile Direct Team
Timely delivery
29 december 2025
Svar från Mobile Direct
Dear Olabode Joseph,
Thank you for the 5-star rating! We are glad you appreciated our timely delivery. We wish to serve you again soon! If you need help, please reach out via info@mobiledirectonline.co.uk.
Kind Regards
Mobile Direct Team
Great communication fair and honest.
Great communication, fair and honest.
Product failed and they handled the return and testing promptly and professionally. Full refund given after analysis.
18 december 2025
Omdöme utan inbjudan
Svar från Mobile Direct
Dear Julian Allbut,
Thank you for your detailed 5-star review! We are glad we could handle your return professionally and promptly. We value your trust and hope to serve you again with another product soon. If you need assistance, please contact us at info@mobiledirectonline.co.uk. Thank you
Kind Regards
Mobile Direct Team
Svar från Mobile Direct
Dear Jane,
Thank you so much for the 5-star review! We are so happy to hear your husband loves his iPhone 14 Plus. We appreciate your kind words and look forward to serving your family again.
If you need help, please contact us at info@mobiledirectonline.co.uk.
Regards
Mobile Direct Team
Easy to order and delivery was quick
4 januari 2026
Svar från Mobile Direct
Dear Elizabeth Scott,
Thank you for leaving us a 5-star review! We are glad to hear that you found the ordering process easy and the delivery quick. Efficiency is key for us, and we truly wish to serve you again soon.
If you need any assistance, you can contact us at info@mobiledirectonline.co.uk. Thank you,
Kind Regards
Mobile Direct Team
Phone was in excellent condition
Phone was in excellent condition. Arrived quickly. Great for the planet and my finances. Totally recommend
2 januari 2026
Svar från Mobile Direct
Dear Ruth M,
Thank you so much for your 5-star review! We are so pleased that your phone arrived in excellent condition and that we could help you find a deal that was great for both the planet and your finances. We wish to serve you again in the near future.
If you need any help, please reach out to us at info@mobiledirectonline.co.uk. Thank you,
Kind Regards
Mobile Direct Team
Order came on time and gave me the rest…
Order came on time and gave me the rest of the day to go out
31 december 2025
Svar från Mobile Direct
Dear Mrs Norma Bygraves,
Thank you for your kind feedback! We are glad your order arrived on time as expected and are happy with it. We wish to serve you again soon!
If you need help, contact us at info@mobiledirectonline.co.uk.
Regards
Mobile Direct Team
Svar från Mobile Direct
Dear Maria LB,
Thank you for your feedback! We are happy to provide good value and service. We look forward to serving you again soon.
If you need help, contact us at info@mobiledirectonline.co.uk. We are always here to help you.
Regards
Mobile Direct Team
Quick dispatch
Quick dispatch. Parcel arrived when expected and was well packed with care. Phone as described - 'like new'. The phone was for my son and he has had no issues setting it up and getting it working. No issues so far (24 hrs in).
30 december 2025
Svar från Mobile Direct
Dear Twickenham1,
Thank you for the review! We are pleased that the phone arrived well-packed and met your expectations. We look forward to serving you again.
If you need help, contact us at info@mobiledirectonline.co.uk. We are always happy to help.
Regards
Mobile Direct Team
A REALLY GREAT WEBSITE
I came across Mobile Direct by fluke, now feel it was Fate giving me a nudge in the right direction. The Mobile Direct website is so honest and fair and you get a great deal without all the faff. Was looking for new phone for my husband and got an absolutely fantastic deal on an upgrade from his. Wasn’t supposed to be dispatched until 2nd January and to our amazement that’s when it was delivered absolutely free. I asked for a fair condition phone but got one that looks and feels brand new. I have found my new go to for refurbished Tech. Thank you Mobile Direct.
31 december 2025
Svar från Mobile Direct
Dear Margaret Gunn,
Thank you for your heartfelt review! We are so glad "Fate" brought you to us and that you are happy with the upgrade and quick delivery.
We look forward to being your go-to for tech! If you need help, please contact us at info@mobiledirectonline.co.uk. We are always here to help you.
Regards
Mobile Direct Team
Easy to order great customer service highly recommended …
Easy to order great customer service and extremely fast delivery, highly recommended, the phone I ordered as a present for my daughter she absolutely loves
31 december 2025
Svar från Mobile Direct
Dear Sam O’Neill,
Thank you for the feedback! We are so happy your daughter loves her present and that you found our ordering process easy. We wish to serve you again! If you need help, email us at info@mobiledirectonline.co.uk.
Regards
Mobile Direct Team
Excellent like new would definitely recommend
Next day delivery phone like new 5 star
30 december 2025
Svar från Mobile Direct
Dear Neil Hansen,
Thank you for your 5-star review! We are glad you liked our next-day delivery and that the phone met your expectations. We look forward to serving you again. If you need help, contact us at info@mobiledirectonline.co.uk.
Kind Regards
Mobile Direct Team
Great communication fab phone happy…
Great communication fab phone happy with my purchase..
29 december 2025
Svar från Mobile Direct
Dear Belinda Cochrane,
Thank you for the wonderful feedback! We are happy that you enjoyed the communication throughout your purchase and that you are "fab phone happy" with your new device. We look forward to serving you again.
If you need assistance, you can contact us at info@mobiledirectonline.co.uk. Thank you,
Kind Regards
Mobile Direct Team
Detta är Trustpilot
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