At first the month long delivery time was a bit much, but we can assume, and then the package never showed up but was delivered...and now I'm thinking I got scammed. I threw a hailmary and emailed, a... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Amazing customer service support. I used Apple Pay to check out quickly and it inadvertently selected my old home address. I realized my mistake when I checked the confirmation email. There was a link... Se mer
First off i can't recommend this company enough! Although (through no fault of their own) the first shipment was delivered to the wrong location, MISSCOSY reached out to me several times to correct... Se mer
I've ordered a set for my wife which upon delivery seemed to be the incorrect size. Upon contacting Miss Cosy they took on the issue by sending the correct size themselves on their own behalf and I... Se mer
Företagsinformation
Kontaktuppgifter
Unter den Linden 24, 10117, Berlin, Tyskland
- hello@misscosy.com
- misscosy.com
4,5
Utmärkt
189 omdömen
Ingen inbjudningshistorik registrerad
Det här företaget har inte bjudit in sina kunder. Omdömen kanske inte är representativa
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Definitely cozy!
Love my new pj set from Misscosy! Very cute and comfy. Great customer service. Definitely recommend
22 april 2022
Omdöme utan inbjudan
Support was very helpful and friendly
Support was very helpful and friendly
any issues I had were answered in a clear and polite way
18 februari 2022
Omdöme utan inbjudan
I was not sent my order correctly I…
I was not sent my order correctly I ordered a rose XL cosy knit set and was send a medium jacket!
14 januari 2022
Omdöme utan inbjudan
Svar från MISSCOSY
Hi Mon, we will send you a replacement. Please send a photo of what you received to ask@misscosy.com so we can take care of it as soon as possible. Thank you very much!
Great pajama set for my wife
Great pajama set for my wife, I accidentally gave them the wrong address and they took care of it for me. Very good quality product and customer service.
11 januari 2022
Omdöme utan inbjudan
Purchased as a gift for someone and…
Purchased as a gift for someone and they loved it on how it fit and feels.
Also was in love with the colours plum and mocha
The orders came in a timely manner as well.
Well worth it
4 januari 2022
Omdöme utan inbjudan
Great customer service
ordered a short set for my daughter for Christmas and was told it would arrive after...but to our surprise it arrive before so I was able to give it to her then. I will order for you guys again! Great customer service!
1 januari 2022
Omdöme utan inbjudan
Super soft, not best quality
Everything came in an orderly manner, however, the robe was ripped when I pulled it out of the bag. Not a huge rip, just not what was expected for the amount of money that was paid. Super comfortable though.
15 december 2021
Omdöme utan inbjudan
Svar från MISSCOSY
Hi Colyn, we would like to send you a replacement for your order. Can you send us an email with a photo of the faulty item to ask@misscosy.com?
Fast delivery
Ordered a set for my wife as a Xmas gift as shipping said 5-6 days UK so plenty of time to arrive before Xmas. Then I receive an email with tracking to say that the order has been shipped and will be delivered four days after Xmas.
Edited: Items arrived on the 17th December so we'll in time for Xmas. DHL delivered very quickly despite stating a delivery date of the 29th. 5 star review now given, Very happy customer.
15 december 2021
Omdöme utan inbjudan
Svar från MISSCOSY
Hi Richard, we are sure that your order will arrive before Christmas. Estimated shipping times are not always accurate. All DHL shipments we have sent to the UK recently have been delivered within 3-5 days. Thank you and we hope your wife will like the product!
Great product and customer service!
My original shipment was lost in the mail and Christine was prompt to send a replacement. In addition to having a beautiful product (robe set), their customer service is amazing!
13 december 2021
Omdöme utan inbjudan
Fantastic Service and product
11 december 2021
Omdöme utan inbjudan
Size turned out to be larger than I…
Size turned out to be larger than I needed so will return. Overall its looks okay, not worth the price imo. Delivery was timely and no issues with their site.
10 december 2021
Omdöme utan inbjudan
Don’t waste your money
The first product never arrived and then the second product that came was extremely cheap. Opening the box the material was already threading apart. Not worth the money whatsoever
10 december 2021
Omdöme utan inbjudan
Svar från MISSCOSY
Hi Jordan, we can check more closely if you email us at ask@misscosy.com with a photo of the product you received. Due to the nature of the fabric, there may be a few threads that stick out over time. Thank you very much!
I ordered two sets one gray one in a…
I ordered two sets one gray one in a tan color. I received the order In all gray.
9 december 2021
Omdöme utan inbjudan
Svar från MISSCOSY
Hi Mikel, please send us an email to ask@misscosy.com with a photo of the products you received. We will send you a replacement product as soon as possible. Thank you very much!
Could have been 5 ⭐️
Did reasonably well on my order but an address error I made they tried to correct didn’t process. Otherwise, excellent product and reasonable delivery time for this time of year.
9 december 2021
Omdöme utan inbjudan
Fakes
I am sure this website is great however look out for fakes such as cosyknit.com. There are hundreds and the set I have just received is nothing like the image.
6 december 2021
Omdöme utan inbjudan
Svar från MISSCOSY
Thank you for bringing this to our attention. We are already taking care of it and removing such fakes from the web. We advise you to request a chargeback from your bank or Paypal for "misleading product information" or "unacceptable products received"
Every thing fitted perfectly my…
Every thing fitted perfectly my girlfriend love it!
2 december 2021
Omdöme utan inbjudan
Girlfriend loves the cosyfit!
2 december 2021
Omdöme utan inbjudan
I love their sets!
I love their sets!
Got different colours myself, (one from my boyfriend) and am impressed with the quality, fit and style.
10/10!
30 november 2021
Omdöme utan inbjudan
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
Här är 8 tips på hur man kan skriva omdömen på bästa sätt.
Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.