Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer

För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer

Det här tycker kunderna

Betygsatt 4 av 5 stjärnor

At first the month long delivery time was a bit much, but we can assume, and then the package never showed up but was delivered...and now I'm thinking I got scammed. I threw a hailmary and emailed, a... Se mer

Betygsatt 5 av 5 stjärnor

Amazing customer service support. I used Apple Pay to check out quickly and it inadvertently selected my old home address. I realized my mistake when I checked the confirmation email. There was a link... Se mer

Betygsatt 5 av 5 stjärnor

First off i can't recommend this company enough! Although (through no fault of their own) the first shipment was delivered to the wrong location, MISSCOSY reached out to me several times to correct... Se mer

Betygsatt 5 av 5 stjärnor

I've ordered a set for my wife which upon delivery seemed to be the incorrect size. Upon contacting Miss Cosy they took on the issue by sending the correct size themselves on their own behalf and I... Se mer

Företagsinformation


Kontaktuppgifter

4,5

Utmärkt

TrustScore 4.5 av 5

189 omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Ingen inbjudningshistorik registrerad

Det här företaget har inte bjudit in sina kunder. Omdömen kanske inte är representativa

Så använder företaget Trustpilot

Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

4,5

Alla omdömen

(189)

0 omdömen under de senaste 12 månaderna

Skriv ett omdöme
Företag på Trustpilot får inte erbjuda incitament eller betala för att dölja omdömen. Omdömen är enskilda användares åsikter och inte Trustpilots åsikter. Läs mer

Betygsatt 5 av 5 stjärnor

I screwed up an order the wrong size…

I screwed up an order the wrong size and realized on the confirmation email. I emailed customer service immediately. They responded quickly and included me in the order size change with their shipping department and where extremely caring to make sure they’re customer received the correct product. Misscosy followed up with me after the product arrived to insure that we received the correct product size. And the order changed that we worked out did not take place. However, they went out of their way and shipped the correct size the following day on a speedy jet plane to help me surprise my wife. The whole experience with customer service was 5 stars. I will order from them again just knowing that they truly care about customer satisfaction.

I order the 3 piece outfit for my wife. She loved how soft the material is and she thought it was really cute. Gentlemen, this is a perfect gift for your special lady. She gets an outfit that is modest and sexy at the same time. The size fit was right on for the U.S.

23 september 2022
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Amazing comfy sets and customer service!

My husband ordered me a set for my birthday and I absolutely love it. I decided to order two other sets for myself as well. When the package arrived it was damaged and so was the top set in the bag. I emailed customer service and they took care of it right away. They shipped me a new set to replace the damaged one! These sets are so comfy and the customer service is top notch. I will continue to order from this company and tell people about these wonderful, sexy, and comfortable sets!!

25 augusti 2022
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Great product

Misscosy followed up on our order and resolved our issue. The clothes were a gift and my wife enjoyed them saying the fit was true to size and the materials were very nice.

1 september 2022
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Great customer assistance!

I had troubles initially receiving my order initially but after e mailing them, Christine was able to help me out and send me the same order just a few days later. Amazing customer assistance and still got the order in time for my friends birthday. At first I was very frustrated but once it was all taken care of, I was very grateful for the customer care they showed me!

29 juli 2022
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Such a helpful company

Such a helpful company! I asked if I could order the pants separately as it wasn’t available online and they allowed me to and organised it for me. The sets are so comfy too and good quality!

24 juli 2022
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Great product but best customer service!

Aside from the product itself being absolutely wonderful (meaning comfortable, looks great, my wife loved it, and the price was very good for what we got) I wanted to mention customer service.

I emailed the company because I never received the delivery. We were able to track the package to a warehouse where the delivery service was keeping it because they tried a few times and failed to enter my apartment building. Needless to say I did not want to drive to another city to pick up my delivery.

I emailed the company and was put in touch with Christine. She was very professional, courteous and helpful. The company wanted to send me another order so I won’t have to wait for mine to eventually arrive shouldn’t he delivery service decide to try again, or have to drive to warehouse far away.

It arrived, they tracked the package and showed me how (very easy to learn) and we received what we paid for.

It is very easy to have customer service that tries to take the easy way out or just “accept the feedback of your unfortunate experience” but this company wanted to make sure one customer who ordered one ensemble got what they paid for even if it means taking a loss.

I was pretty happy in the end.

9 juli 2022
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Super great customer service

Super great customer service. We hit a snag at no fault of MissCosy but customer service fixed it so quickly and without any hesitation! It was A+ communication from beginning to end! This is what customer service should be. I’ll buy from them again!

7 juli 2022
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Awesome experience Miscosy great to…

Awesome experience Miscosy great to deal with especially Christine I am extremely happy with the product I had purchased the wrong size I had contacted Them Christine was then happy enough to send out another set straight away express post without waiting for the return to come back, the correct set showed up in just a matter of 2-3 days with a perfect fit the Misses absolutely loves them Great quality product comfortable AAA++ for customer care, very happy, will be definitely buying more products from them 👌🏼💯🙏😊😊

30 juni 2022
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Amazing customer service and product

My first package went missing but Christine with customer support was incredibly responsive and helpful with getting me what I ordered. My wife absolutely LOVES the three piece and thanks to Christine, I got some serious brownie points. Excellent product, excellent company.

23 juni 2022
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Superb customer service 👍👍👍

This company stands behind their product. Great efficient communication and speedy delivery. I love the color ( Rose) and texture of the products.
I bought a set in Xsmall. It will not disappoint.
Highly recommend!

6 juni 2022
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

I've ordered a set for my wife which…

I've ordered a set for my wife which upon delivery seemed to be the incorrect size.
Upon contacting Miss Cosy they took on the issue by sending the correct size themselves on their own behalf and I didn't even had to return the incorrect size which had been sent at first.
Top notch customer support and I can recommend this company as 100% safe and helpfull with great customer support!
P.S.: the correct size fits perfectly and is super comfortable!

25 maj 2022
Omdöme utan inbjudan

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Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.

Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.

Läs mer om omdömesprocessen på Trustpilot.

Här är 8 tips på hur man kan skriva omdömen på bästa sätt.

Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.

Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.

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