Well my purchase didn’t go exactly to plan as I was missing a part and the replacement was from a different set. However, for me it’s not just about getting it right first time it’s how a company resp... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Arrived within 10 days from ordering. Got email and text to update delivery time the day before delivery and received a phone call 30min prior to arrival. Delivery guys polite and careful. Able to ass... Se mer
Företaget har svarat
As someone else has said we received the wrong cover for our set and have now been waiting nearly 2 weeks for a 2 man delivery team to deliver a replacement! Just use royal mail gor goodness sake!
Företaget har svarat
Bought a 4 piece garden set for my wife's summerhouse, the parcel arrived promptly and when opened the furniture was packed very securely. Assembling was pretty straight forward but needed a little "... Se mer
Företaget har svarat
Företagsinformation
Skrivet av företaget
At MINT Outdoor we provide a fresh start for your garden. Discover limited edition garden furniture designs you wont find elsewhere, along with ready-to-despatch bestsellers at incredible prices. From generously sized garden sofa sets to sun loungers and garden dining sets, you'll find expertly made furniture for up to 80% less than traditional retailers.
Kontaktuppgifter
Storbritannien
- 02034887190
- help@mint-outdoor.com
- mint-outdoor.com
4,4
Utmärkt
436 omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Har besvarat 93 % av sina negativa omdömen
Svarar vanligtvis inom 1 vecka
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Order arrived promptly and in good…
Order arrived promptly and in good condition .When the order needed rectifying ,it was done despite conditions being beyond their control,as quickly as possible.
28 juli 2026
Svar från Mint Outdoor
Dear Thomas,
Thank you for taking the time to leave a review. We're pleased to hear your order arrived promptly and in good condition and that we were able to resolve the issue as quickly as possible when something needed rectifying.
Kind regards,
The MINT Team
Great service and great product!
We bought the Oxford 5 Seater Rattan Sofa Set and we love it!
The sofa and armchairs are very comfortable and the table is a great size, perfect for drinks and nibbles!
It was in stock and only took 4 working days to arrive, which was amazing.
Very straight forward from order to delivery, would definitely recommend Mint Outdoor
28 juli 2026
Svar från Mint Outdoor
Dear Maria,
Thank you for your lovely review. We're so pleased to hear you're enjoying your Oxford 5 Seater Rattan Sofa Set and that you find the seating comfortable and the table the perfect size for those drinks and nibbles!
It's fantastic to know your order arrived so quickly and that everything was straightforward from ordering through to delivery. We really appreciate your recommendation and hope you enjoy plenty of relaxing moments in your garden with your new set.
Kind regards,
The MINT Team
The furniture is very comfortable and…
The furniture is very comfortable and was priced very reasonably
The service from Mint was excellent we were notified regularly on the delivery process very satisfied customer
28 juli 2026
Svar från Mint Outdoor
Dear Paul,
Thank you for your kind review. We're so pleased to hear you were happy with the service and that our regular delivery updates kept you informed throughout the process.
It's wonderful to know you're a very satisfied customer. We really appreciate your support and hope you enjoy your new garden furniture for many seasons to come.
Kind regards,
The MINT Team
Good value for what you get
Good value for what you get - it's a replacement for one bought about 10 years ago, so hope it's as durable!
27 juli 2026
Omdöme utan inbjudan
Svar från Mint Outdoor
Dear Les,
Thank you for your review. We're really pleased to hear you feel your new furniture offers good value for money, and it's fantastic to know you've chosen MINT Outdoor again after enjoying your previous set for around 10 years.
We hope your new furniture gives you just as many years of enjoyment!
Kind regards,
The MINT Team
Value for money
Ease of ordering. Excellent communication regarding confirmation of order and keeping you informed of progress and delivery date. Putting the garden furniture together required 2 people and wasn’t so straight forward. No instructions on how to use the furniture covers and still haven’t worked it out. Overall I would order other items if they matched.
1 juli 2026
Omdöme utan inbjudan
Svar från Mint Outdoor
Dear Sheila,
Thank you for taking the time to share your feedback. We're pleased to hear you found the ordering process easy and that our communication kept you well informed throughout.
We're sorry to hear you found the assembly less straightforward and that the instructions for the furniture covers weren't clear. We really appreciate you highlighting this, as feedback like yours helps us identify where we can improve the customer experience.
It's great to know that, despite these points, you were happy with your overall experience and would consider ordering from MINT Outdoor again. We hope you enjoy your new furniture and cover.
Kind regards,
The MINT Team
From start to finish really good…
From start to finish really good experience quick easy transaction and speedy delivery and helpful delivery team also. Happy with my purchase and would highly recommend. I thought I would have to assembly the sofa but it all came complete, excellent just unpack and go.
2 juli 2026
Omdöme utan inbjudan
Svar från Mint Outdoor
Dear Sharon,
Thank you for your fantastic review. We're really pleased to hear you had such a smooth experience from start to finish and that the ordering and delivery process were quick and easy.
It's great to know our delivery team were helpful and that the sofa arrived ready to enjoy without any assembly required – we can imagine that was a welcome surprise!
We're so pleased you're happy with your purchase and appreciate your recommendation. We hope you enjoy your new furniture for many relaxing days outdoors.
Kind regards,
The MINT Team
Palma Grey rattan set
The ordering process from start to finish was very good and straight forward,They kept me updated throughout the process until it arrived. I have never ordered anything from Mint outdoors before so I was so pleased with my order when it arrived, the quality is excellent.
23 juli 2026
Omdöme utan inbjudan
Svar från Mint Outdoor
Dear Neil,
Thank you for your lovely review. We're so pleased to hear you found the ordering process straightforward and that our regular updates kept you informed from start to finish.
It's wonderful to know that, as a first-time MINT Outdoor customer, you were so pleased with your order when it arrived and that you're impressed with the quality.
We really appreciate you choosing us and hope you enjoy your new garden furniture for many seasons to come.
Kind regards,
The MINT Team
5 Stars!
We ordered the Palma Grey Rattan Garden Lounge Set, Cover and Cushion Box Bundle for £649. Ordered on 11 July and delivery was offered for 19 July which was a pleasant surprise (we were away so delayed it until 26 July). Brilliant communication for delivery.
Quality of item looks good for the price. It is quite fiddly to put together (Allen keys) but just take your time. Would advise 2 people to build.
For the price I'd recommend this set if you are looking for new garden furniture. The 3rd party delivery company called Reach were also very good.
1 augusti 2026
Omdöme utan inbjudan
Svar från Mint Outdoor
Dear Sarah,
Thank you for taking the time to leave such a detailed review. We're really pleased to hear you were impressed with the delivery options and communication and that Reach provided such a good service.
It's great to know you're happy with the quality and value of your Palma bundle. We appreciate your helpful feedback on the assembly too, and we're glad you found that taking your time and having two people made the process more manageable.
Thank you for recommending MINT Outdoor. We hope you enjoy plenty of relaxing days and evenings with your new furniture.
Kind regards,
The MINT Team
Our first time ordering from Mint…
Our first time ordering from Mint Outdoor, what excellent service. We ordered an L-shaped dining set for our patio and the price was very competitive. Communication was excellent from the moment our order was processed. The delivery company were also excellent arranging delivery and the drivers were polite and careful with the boxes, double checking yhem and taking photographs of all boxes once delivered. We can highly recommend Mint Outdoor.
27 juni 2026
Omdöme utan inbjudan
Svar från Mint Outdoor
Dear Jeanish,
Thank you for your lovely review. We're so pleased to hear you had such an excellent experience with your first order from MINT Outdoor and that you found the L-shaped dining set to be great value for money.
It's fantastic to know our communication and delivery service met your expectations and that the delivery team took such care with your order. We'll be sure to pass on your kind comments to them.
We really appreciate your recommendation and hope you enjoy your new dining set for many happy occasions in your garden!
Kind regards,
The MINT Team
Value for money product
Had an incorrect delivery after delays out of Mints control. Prefer phoning but no phone no. Used ‘Gwen’ chatbot, which took me so far and then suggested the email help which would have been better in hindsight. Customer support contacted me and the problem was resolved very satisfactorily. Would have given 5 as product was easy to assemble and good value, but put off by no phone and time taken up sorting out incorrect delivery. Although I was apprehensive about no phone no. I have no complaints as to how Mint dealt with it all.
24 juni 2026
Svar från Mint Outdoor
Hi Keith,
Thanks for taking the time to leave us a review. We are pleased to hear you had a good experience overall and received a positive resolution to the incorrect delivery issue, which we do apologise for. We totally understand why you'd rather contact us by phone- we are a small team and the decision not to have an inbound phone number allows us to respond more efficiently to customer messages. We do however have a callback request form where you can request a call from a member of our Customer Service team. We are constantly looking at ways to better serve our customers and will take your feedback on board. Thanks again for shopping with us, we hope you're enjoying your new furniture. - The MINT Team
Genuinely over the moon with our…
Genuinely over the moon with our purchase. I wasn’t too sure if it was a ‘too good to be true’ situation BUT from the minute we placed the order the customer service and communication was excellent. Delivery was organised and fulfilled within 5 days of purchase! Wow! We LOVE the product, the quality and the service. Will definitely use MINT again.
29 juli 2026
Omdöme utan inbjudan
Svar från Mint Outdoor
Hi Louise,
Thank you for the brilliant review, we're delighted to hear that you're over the moon with your order! We hope you continue to enjoy it throughout this summer and for many more to come and we look forward to seeing you again.
Kind regards,
The MINT Team
Quality product & good service
I have purchased a number of items of garden furniture from Mint over recent years and have always been impressed by the service and the quality of the goods not to mention the keen pricing - hence I am a returning customer.
My latest purchase was a tailor made furniture cover to replace an off the peg light weight one from a random supplier which didn't survive the winter!!
10 juli 2026
Omdöme utan inbjudan
Svar från Mint Outdoor
Hi John,
Thanks so much for your great review. It makes us really happy to hear that you've come back to us on several occasions and we're delighted that we've been able to meet your expectations.
All the best,
The MINT Team
Was hopeful
Dont bother. Still havent recieved my order, almost a month now. Their emails dont work, their phone lines dont work. They will reply via messenger but only if its about certain stuff then will completely blank you and not reply to any messages. I would stay well clear of this site. Its just a headache. Just order from somewhere else.
2 juli 2026
Omdöme utan inbjudan
Svar från Mint Outdoor
Dear Bengal,
We are concerned to hear that you are still awaiting delivery of your order and are keen to rectify this for you as quickly as possible and establish what may have gone wrong in terms of your emails not coming through to us. We have requested further details via TrustPilot- please kindly provide these so we can locate your order and get it delivered to you or alternatively please send us another message via help@mint-outdoor.com or via Messenger. Please note, we do not have an active phone number at this moment in time.
Kind regards,
The MINT Outdoor Team
Very good experience with Mint outdoor
Very good experience with Mint outdoor. Purchased a Palma outdoor furniture set X6 seat grey. Communication and delivery spot on from the dates given in advance via a telephone call to the actual delivery date and time. Delivery slot on the day on time plus the team delivered to the rear garden. 10/10
Assembly instructions for the build very clear and I was able to assemble completely on my own. All assembly fittings were also all there in the bag, probably a first compared to most flat pack furniture. Finished product looks a good build and quality feel from the aluminium framed rattan frame to the grey cushioning that are washable ( another + ). A great addition to the garden, will be well received and used going forward with family and friends over for evening's out with BBQs. Would buy again in the future. Recommended.
26 juli 2026
Omdöme utan inbjudan
Svar från Mint Outdoor
Dear Jo,
Thank you for taking the time to leave such a detailed review. We're really pleased to hear that you had such a positive experience and that the communication and delivery process met your expectations from start to finish.
It's fantastic to know you found the assembly instructions clear and were able to build the set yourself with everything included as it should be. We're also delighted that you're happy with the quality, comfort and practical features of your Palma set.
We hope it becomes the perfect place to enjoy many relaxing evenings, BBQs and special moments with family and friends. Thank you for your recommendation, and we look forward to welcoming you back in the future!
Kind regards,
The MINT Team
We ordered a rattan sofa set which was…
We ordered a rattan sofa set which was delivered promptly and professionally. The sofa and table itself is good quality and fairly easy to build alone. Looks fab in our garden and nice and comfortable - really happy with our purchase!
26 juli 2026
Omdöme utan inbjudan
Svar från Mint Outdoor
Dear Rebecca,
Thank you for your lovely review. We're really pleased to hear your rattan sofa set was delivered promptly and professionally, and that you found it straightforward to assemble.
It's fantastic to know you're happy with the quality, comfort and how it looks in your garden. We hope you enjoy many relaxing days and evenings outdoors with your new furniture.
Kind regards,
The MINT Team
Svar från Mint Outdoor
Dear David,
Thank you for your kind review. We're so pleased to hear you're happy with the quality of your outdoor furniture.
We hope you enjoy many relaxing moments in your garden with your new furniture.
Kind regards,
The MINT Team
Mint Outdoor garden furniture
I was looking for some new garden furniture online and came across Mint Outdoor. The site was easy to navigate and the furniture looked of good quality and a fair price. After reading some reviews I decided to order and can say that I’m happy I did. After the order we were contacted promptly with a delivery day and time estimate. The delivery drivers rang the morning of delivery and they were fantastic.Overall very happy.
18 juli 2026
Omdöme utan inbjudan
Svar från Mint Outdoor
Dear Tim,
Thank you for taking the time to share your experience. We're so pleased you chose MINT Outdoor and that our website made it easy to find the right furniture for your garden.
It's great to hear our communication kept you well informed and that our delivery team provided such excellent service on the day. We're delighted you're happy with your purchase, and we hope you enjoy your new garden furniture for many years to come.
Kind regards,
The MINT Team
Good quality garden furniture
The ordering process was easy, the delivery was quick and I was kept updated throughout the whole process.
My garden furniture is excellent value and good quality for the price I paid. It was a bit fiddly to put the furniture together but overall I'm really happy with my purchase.
28 juli 2026
Omdöme utan inbjudan
Svar från Mint Outdoor
Dear Emma,
Thank you for your lovely review. We're really pleased to hear you found the ordering process straightforward and that our updates kept you informed every step of the way.
It's great to know you're happy with the quality and value of your new garden furniture. We appreciate your feedback on the assembly too, and we're delighted that, overall, you're so pleased with your purchase.
Kind regards,
The MINT Team
Good quality garden furniture
Simple ordering process, quick delivery service arrived around 7am on 4th day after order.
I self assembled in the garden all parts bolts nuts & washers were present and assembly was a simple process.
The cover fits well and will protect the furniture from the elements when not in use.
Overall the furniture looks great and fits well into the garden.
23 juli 2026
Omdöme utan inbjudan
Svar från Mint Outdoor
Dear Sidney,
Thank you for taking the time to leave such a great review. We're so pleased to hear you found the ordering process simple, your delivery arrived quickly, and that assembly was straightforward with everything you needed included.
It's also wonderful to know the cover fits perfectly and that you're happy with how the furniture looks in your garden. We hope you enjoy it for many relaxing days outdoors.
Kind regards,
The MINT Team
Everything was good.
17 juli 2026
Omdöme utan inbjudan
Svar från Mint Outdoor
Dear Marius-Gabriel,
Thank you for your review. We're so pleased to hear everything met your expectations.
We really appreciate your order and hope you enjoy your new garden furniture for many years to come.
Kind regards,
The MINT Team
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