Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer

För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer

Det här tycker kunderna

Betygsatt 5 av 5 stjärnor

Never had a small handbag my entire life, took a little while to adapt what you do not need, but the purse is well constructed, compact, and complete, even thinking about buying a second

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Betygsatt 4 av 5 stjärnor

I love my Minooy handbags. The quality is exceptional and the best feature is the built in wallets. Unfortunately on my last order the magnet holding the glasses pocket is too weak and is constantly d... Se mer

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Betygsatt 5 av 5 stjärnor

My crossbody phone bag is the highest-quality bag I’ve purchased online — without touching and feeling it first. Holds everything I need and nothing else. Not bulky or heavy (unless you choose to weig... Se mer

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Betygsatt 4 av 5 stjärnor

I loved the design of the purse. I can carry several items, and find them quickly. The design of the card holder pocket and other zippered pockets make it unnecessary for me to carry a wallet. Downsid... Se mer

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Företagsinformation


Kontaktuppgifter

  • 10th Floor, Building C, Bantian International Center, No. 5, Huancheng South Road, Ma'antang Community, Bantian Street, Longgang District, Shenzhen, 511700, Shenzhen, Kina

  • 852 5765 0482
  • support@minooy.com
  • minooy.com

4,4

Utmärkt

TrustScore 4.5 av 5

326 omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Har besvarat 100 % av sina negativa omdömen

Svarar vanligtvis inom 48 timmar

Så använder företaget Trustpilot

Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

Företag på Trustpilot får inte erbjuda incitament eller betala för att dölja omdömen. Omdömen är enskilda användares åsikter och inte Trustpilots åsikter. Läs mer

Betygsatt 5 av 5 stjärnor

My purse arrived in a lovely sturdy box…

My purse arrived in a lovely sturdy box and in reasonable time. Perfect for what ai had been looking for. Big compartments and very easy to access them. The adjustable strap allows me to lengthen or shorten depending on the style of the day.

15 februari 2023
Logotyp för Minooy

Svar från Minooy

Dear customer, thank you very much for leaving such a good and wonderful review, thank you for your support and trust to us, we are glad to hear you love the bags, and the bag brings you much convenience especially the many slots can fit many items well. Thank you very much for your support and trust!Your satisfaction is our greatest achievement.

Betygsatt 5 av 5 stjärnor

It was all done like it should be for…

It was all done like it should be for online ordering and the product was better than expected.
Lyddie

21 februari 2023
Logotyp för Minooy

Svar från Minooy

Dear Lyddie,

Minooy is very happy to bring you a pleasant shopping experience, and we will have more innovations in growth, which will bring you convenience and surprises~

Have a nice day! : )

Betygsatt 5 av 5 stjärnor

Bought a knock-off that by all…

Bought a knock-off that by all indications was a Minooy bag. Then I bought the actual bag and what a difference in quality!!

21 februari 2023
Logotyp för Minooy

Svar från Minooy

Dear customer,

thank you very much for leaving such a good and wonderful review, thank you for your support and trust to us, we are glad that you feel happy with the bags you received and feel satisfied with their soft leather. Thank you very much again for your support and trust!Your satisfaction is our greatest achievement.

Betygsatt 5 av 5 stjärnor

I love the purse design

I love the purse design. It’s exactly what I was looking for.

21 februari 2023
Logotyp för Minooy

Svar från Minooy

Dear customer,

Thank you so much for your amazing review! We are so happy to hear that you are enjoying your Minooy bag. Please let us know if we can help you with anything further, and thank you for taking time out of your day to leave us this super kind review.

From all of us at Minooy family, we look forward to seeing you again soon!

Betygsatt 5 av 5 stjärnor

Hesitant but happy

I was hesitant to order something from outside the US but in this case it was a good experience. The Minooy service department quickly answered a question I asked online and even posted a picture for me that helped with my decision. Unfortunately, when the purse I ordered arrived it was smaller than I wanted (my fault not theirs). They told me exactly what I needed to do about returning it. As soon as they received proof of my return they sent the replacement purse I had requested. The shipping of both purses took about 10 days but I expected that. The purses were packed well and arrived in perfect condition.

20 februari 2023
Logotyp för Minooy

Svar från Minooy

Dear customer,

thank you very much for leaving such a good and wonderful review, thank you for your support and trust to us, we are glad that you feel happy with the bags you received and feel satisfied with their soft leather. Thank you very much again for your support and trust!Your satisfaction is our greatest achievement.

Betygsatt 5 av 5 stjärnor

I love my new bag

I love my new bag! It is well made and exactly as described. Shipping was quick too.

20 februari 2023
Logotyp för Minooy

Svar från Minooy

Dear customer, nice to know that Minooy has your favor, we will remember your kindness in the future development.

Have a nice day! : )

Betygsatt 5 av 5 stjärnor

What a great quality purse

What a great quality purse. Exactly as advertised. Shipping was a bit slow but well worth the wait.

20 februari 2023
Logotyp för Minooy

Svar från Minooy

Dear customer,thank you very much for leaving a good review, we are very happy to get your support and bring you a good experience is our first goal, thank you very much for your trust and support! Wish you have a nice day!

Betygsatt 5 av 5 stjärnor

Well made bag

Well made bag! Perfect for me!

20 februari 2023
Logotyp för Minooy

Svar från Minooy

Dear customer,thank you very much for leaving a good review, we are very happy to get your support and bring you a good experience is our first goal, thank you very much for your trust and support! Wish you have a nice day!

Betygsatt 5 av 5 stjärnor

The purse is exactly what I was looking…

The purse is exactly what I was looking for. It is well constructed and will keep my contents organized. I was surprised by the care and presentation taken to make sure the purse arrived safely with no damage.

20 februari 2023
Logotyp för Minooy

Svar från Minooy

Dear customer,

Thanks for your support and reliance. Minooy hopes to provide you with a good shopping experience every time.

Have a nice day! : )

Betygsatt 5 av 5 stjärnor

Great customer service and I love the…

Great customer service and I love the bag

15 februari 2023
Logotyp för Minooy

Svar från Minooy

Dear customer,

Thank you very much for leaving such a good and wonderful review, thank you for your support and trust to us, we are glad that you feel happy with the bag's learher and quality. Thank you very much again for your support and trust!Your satisfaction is our greatest achievement.

Betygsatt 5 av 5 stjärnor

A really nice bag. It was just too small.

The bag was really nice, excellent craftsmanship, but turned out to be too small to hold all of my things. I returned it. Minooy was very gracious and refunded me in full.

29 januari 2023
Logotyp för Minooy

Svar från Minooy

Dear Diana,

Glad to hear from you and thank you for getting touch with us.

we are very sorry to hear about the issue, we can fully understand how your feeling is, after receiving your feedback, Minooy suggested that you choose another large-capacity bag, but you replied that there is nothing you like on the website.

Before your next purchase, you could send the questions you want to know to Minooy's after-sales mailbox, and Minooy will help you choose a bag that suits you.

Have a nice day! : )

Betygsatt 4 av 5 stjärnor

Unexpected disappointment

I got this as a birthday gift from my husband in February. I've had it about a month. He paid $150 for it. I love the purse but the lining is already coming unsewed. You would think for that kind of money, it would last longer than 1 month. This is ridiculous.
Now it is April 7th. I received a new hand bag. It appears to be great. Hopefully I don't have this problem again. They were very good about replacing the damaged item.
Thank you.

21 mars 2023
Omdöme utan inbjudan
Logotyp för Minooy

Svar från Minooy

Dear PeggySue,

Glad to hear from you and thank you for getting touch with us.

We can fully understand how your feeling is, please take it easy.

Each of Minooy's bags is hand-stitched, and there are occasional loosening of the fabric during the production process, which cannot be avoided. We will also carefully check the status of the bag before shipping it to you. I am sorry that the bag you received is not perfect. After receiving your feedback, Minooy has sent the solution to your email.

We are sincerely apologize for the issue, very sorry for that.

Looking forward to your reply and have a nice day! : )

Betygsatt 5 av 5 stjärnor

superb product

Great assist with selection of purse. Swift shipping to my home. Superb product!!

8 februari 2023
Logotyp för Minooy

Svar från Minooy

Dear customer,

Minooy is very happy to bring you a pleasant shopping experience, and we will have more innovations in growth, which will bring you convenience and surprises~

Have a nice day! : )

Betygsatt 5 av 5 stjärnor

Just received my second purse

Just received my second purse . . . Love the yellow spring color! So well designed.

19 mars 2023
Logotyp för Minooy

Svar från Minooy

Dear customer, nice to know that Minooy has your favor, we will remember your kindness in the future development.

Have a nice day! : )

Betygsatt 5 av 5 stjärnor

I love Monooy crossbody bags!

I've purchased two Minooy handbags. The Website is easy to use, selection is good. I don't like that the tan bags are typically advertised for less money than some of the other colors. Seems a little deceptive but it won't keep me from purchasing in the future.

Now about the bags, I now have two Minooy crossbody bags. I love that these bags are small but roomy. With the abundance of pockets you get plenty of organization. They are both dressy and casual at the same time. The leather is incredibly supple.

9 januari 2023
Logotyp för Minooy

Svar från Minooy

Dear customer, thank you very much for leaving such a good and wonderful review, thank you for your support and trust to us, we are glad to hear you love the bags, and the bag brings you much convenience especially the many slots can fit many items well. Thank you very much for your support and trust!Your satisfaction is our greatest achievement.

Betygsatt 5 av 5 stjärnor

I received my purse in a timely manner

I received my purse in a timely manner, I didn’t like the color I picked. The company told me to keep the purse and sent me a new color free. Love this company! Best service and beautiful leather.

19 mars 2023
Logotyp för Minooy

Svar från Minooy

Dear customer,

Glad to hear from you and thank you for getting touch with us.

Thank you for the feedback, I feel so glad to hear the good news - you received the bag successfully!

Thank you for telling us about the good news! I hope the bag can bring you a satisfied and happy experience, and hope it always stay with you.

It's my pleasure to help you!

Have a great day~

Betygsatt 3 av 5 stjärnor

Craftmanship is not what I expected

The leather is beautiful. However, there were seams/binding that were unsewn making the pockets useless.

19 januari 2023
Logotyp för Minooy

Svar från Minooy

Dear customer,

Glad to hear from you and thanks for your order and trust with us.

Could you please send me a picture of the damaged bag that we can understand your problem more clearly? Minooy's after-sales email is support@minooy.com

Your input is invaluable in helping us shape the future of Minooy products both for yourself and others. Thank you for choosing Minooy to help grow your business!

Looking forward to your reply and have a nice day! : )

Betygsatt 5 av 5 stjärnor

I took awhile to write a review…because…

I took awhile to write a review…because I wanted to be sure the bag was all it was supposed to be- and OH MY GOODNESS! That and more! Not only is it stylish- but functional! Love love!

29 januari 2023
Logotyp för Minooy

Svar från Minooy

Dear customer,

Thank you so much for your amazing review! We are so happy to hear that you are enjoying your Minooy bag. Please let us know if we can help you with anything further, and thank you for taking time out of your day to leave us this super kind review.

By the way, the Minooy 2nd Anniversary event is coming, and the event will be held from March 17th to 19th. During the event you could save $20 on one bag and $35 on two bags.

From all of us at Minooy family, we look forward to seeing you again soon!

Betygsatt 4 av 5 stjärnor

The new color is fabulous

The new color is fabulous! The leather is soft and supple and the purse has lots of separate storage areas. I am not a fan of the gold tone zippers and clips but it does work with the pink color I picked. I also don’t care for the front snaps on the front pocket where my credit cards are stored. It feels unsecured. I would prefer a zip pocket. All in all I’m happy with the purse and will order again. Please continue to add more color options to other types of purses. Love the new colors!

29 januari 2023
Logotyp för Minooy

Svar från Minooy

Hi Carrie,

Thank you so much for taking the time to send this! Everyone here at Minooy loves to know that our customers enjoy what we do.

Minooy will be looking for more beautiful new colors to complement your beauty.

By the way, the Minooy 2nd Anniversary event is coming, and the event will be held from March 17th to 19th. During the event you could save $20 on one bag and $35 on two bags.

Thank you again! We’re looking forward to making your experience even better in the future!

Betygsatt 5 av 5 stjärnor

Quality products!

Every shipment I’ve received has been on time and I’ve been very pleased with each product! Packaging is of high quality and attractive. LOVE Minooy!!

20 december 2022
Logotyp för Minooy

Svar från Minooy

Dear Customer,

Thanks for your support and concern on our store. You are a very nice customer. I hope the bag can bring you a satisfied and happy experience, and hope it always stay with you~

Have a nice day! : )

Detta är Trustpilot

Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.

Företag kan be sina kunder om omdömen via automatiska inbjudningar. Dessa omdömen markeras som verifierade för att visa att det handlar om verifierade upplevelser.

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Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.

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