Never had a small handbag my entire life, took a little while to adapt what you do not need, but the purse is well constructed, compact, and complete, even thinking about buying a second
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Det här tycker kunderna
I love my Minooy handbags. The quality is exceptional and the best feature is the built in wallets. Unfortunately on my last order the magnet holding the glasses pocket is too weak and is constantly d... Se mer
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My crossbody phone bag is the highest-quality bag I’ve purchased online — without touching and feeling it first. Holds everything I need and nothing else. Not bulky or heavy (unless you choose to weig... Se mer
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I loved the design of the purse. I can carry several items, and find them quickly. The design of the card holder pocket and other zippered pockets make it unnecessary for me to carry a wallet. Downsid... Se mer
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Företagsinformation
Kontaktuppgifter
10th Floor, Building C, Bantian International Center, No. 5, Huancheng South Road, Ma'antang Community, Bantian Street, Longgang District, Shenzhen, 511700, Shenzhen, Kina
- 852 5765 0482
- support@minooy.com
- minooy.com
4,4
Utmärkt
326 omdömen
Har besvarat 100 % av sina negativa omdömen
Svarar vanligtvis inom 48 timmar
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Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Honestly one of the worst experiences I…
Honestly one of the worst experiences I have had with customer service. 1st they are almost impossible to reach and hardly ever respond and 2nd they refused any answer for a refund, return, or exchange when I was not satisfied with the product.
27 december 2022
Svar från Minooy
Dear Charles,
Don't worry, we are here to help you.
Sorry for the late reply, due to the suspension of logistics before the Chinese New Year, Minoy staff are involved in packing and shipping, did not reply to your message in time, January 21-January 27 for the Chinese New Year holiday. After the Chinese New Year holiday, Minooy had a staff restructuring, and new colleagues asked again about the reason for the return, which resulted in not being able to return the goods and refund you in time.
Minooy has sent the solution to your email, please check it.
We apologize for this unpleasant shopping experience. sincerely apologize for the issue, very sorry for that. We also appreciate your feedback to Minooy about this issue, Minooy will take this issue seriously.
Looking forward to your reply and have a nice day! : )
Sincerely,
Minooy Team
Correspondence made very easy
Correspondence made very easy, quick to answer emails & any questions . Very helpful, thank you
26 december 2022
Svar från Minooy
Dear customer,
Glad to hear that Minooy is in your favor, and thank you for your support and recognition of Minooy.
Minooy has only recently returned to full normal work, so please forgive me if I accidentally missed message or took poor care of you during the previous period.
Minooy is happy to meet you and send a coupon to your email, please check it.
Have a nice day! : )
Customer service was very kind and very…
Customer service was very kind and very helpful. They were quick to provide a solution to my problem. Well done!
27 december 2022
Svar från Minooy
Dear customer,
Thanks for your support and understanding.
Minooy has only recently returned to full normal work, so please forgive me if I accidentally missed message or took poor care of you during the previous period.
Minooy is happy to meet you and send a coupon to your email, please check it.
Have a nice day! : )
A great small bag!
I now have two Minooy handbags. Both are the Erato cross body (one in black and one in brown). I’m not a big bag person and the Erato is one of Minooy’s smallest, but it holds so much. From a security standpoint, it hangs very close to my body and forces me to carry only essential items. Love it!
26 december 2022
Svar från Minooy
Dear customer,
Thanks for your support and you are a nice customer, Minooy will send a discount code to your email address, please check it.
Have a nice day! : )
I have 3 of these purses now and I just…
I have 3 of these purses now and I just love them. I was sent the wrong bag the first time, and the company was wonderful to work with. They sent the new one, without sending back the wrong one, and I loved them both so much, I just recently sent for another one. The quality of the workmanship, and leather is excellent. I would recommend this company.
22 december 2022
Svar från Minooy
Dear customer,
Thanks for your support and reliance. Minooy hopes to provide you with a good shopping experience every time.
Have a nice day! : )
I love the size and color of my new…
I love the size and color of my new purse
The quality is excellent. I would highly recommend
2 februari 2023
Svar från Minooy
Dear Gail,
Minooy is very happy to bring you a pleasant shopping experience, and we will have more innovations in growth, which will bring you convenience and surprises~
Have a nice day! : )
Best Regards,
Minooy Team
Great communication during the buying…
Great communication during the buying process and fast shipping with updates on status
9 januari 2023
Svar från Minooy
Dear Jen,
Thanks for your support and trust, Minooy will continue to improve product and service quality. If you have any question, please feel free to contact us.
Have a nice day! : )
Best regards!
Minooy Team
First the video presentations slowly…
First the video presentations slowly showed each section of the purses so I could pick one right for me. My purse Thea was well constructed. I highly recommend Minoovy brand.
6 februari 2023
Svar från Minooy
Dear Carolyn, glad to know that Minooy could catch your eyes and provide you with a more convenient life.
Minooy is still growing and Minooy hope accompany you for a longer time.
Have a nice day! : )
I ordered the bag for Instagram but…
I ordered the bag for Instagram but such a waste of money I got bag which is not even worth
31 januari 2023
Omdöme utan inbjudan
Svar från Minooy
Dear Sham,
Sorry that I couldn't find your order through your name Sham Raju. Could you please provide me with the order number or the email number you used when purchasing?
Or please send your purchase screenshot to Minooy's after-sales email support@minooy.com
We will give you a satisfactory answer.
Looking forward to your reply.
Have a nice day! : )
Best Regards,
Minooy Team
This is an excellent product
This is an excellent product. I was pleasantly surprised to receive my bag right on time, and the packaging was a wonderful introduction to the quality of of my bag. This bag has allowed me to eliminate the weight of a wallet. That has made a great difference. I love the convenience of all of the credit card slots. Their are plenty of them, and they are very secure. That was a concern for me, and I am glad that there is no problem. The many compartments make it very easy for me to organize my items. Thank you very much.
10 januari 2023
Svar från Minooy
Dear Pippi, Glad to hear that Minooy is in your favor, and thank you for your support and recognition of Minooy.
Have a nice day! : )
Best Regards,
Minooy Team
I was worried about ordering from this…
I was worried about ordering from this company but the purse I received is beautiful and I would highly recommend them. Their shipping was fast and the purse was as described. I will definitely be purchasing from them again in the future.
24 januari 2023
Omdöme utan inbjudan
Svar från Minooy
Dear Christine, nice to know that Minooy has your favor, we will remember your kindness in the future development.
Have a nice day! : )
It’s perfect!
The bag came before I expected it which was great, it seems like very good quality and my girlfriend loves it! Thank you Minooy, I hope it lasts for YEARS 😉
25 december 2022
Svar från Minooy
Hi Lindy, just like your unique aesthetic, Miooy's uniqueness brings you a more perfect life experience. Please continue to pay attention to Miooy, there will be occasional small surprises waiting for you~
Great travel bag
This purse is perfect for traveling! I can carry everything of importance in one area of the purse. So many compartments and pockets. The leather is of fantastic quality, soft and very flexible. I love this product, this is my favorite purse! Thank you for making such an amazing purse perfect for anyone.
2 januari 2023
Svar från Minooy
Dear Amy, glad to hear that Minooy is in your favor, and thank you for your support and recognition of Minooy.
The straps are very confusing and gets…
The straps are very confusing and gets longer once I put it over my shoulders
9 november 2022
Svar från Minooy
Dear Bea,
Your vision is very unique, I am very happy that you chose Artemis bags. This bag shoulder has two features.
First of all, there is a metal buckle on the shoulder strap, which can adjust the length of the shoulder strap. It may not be smooth when you use it for the first time, because it is a product just out of the warehouse, all parts are tight, and the leather will become soft after you use it many times.
The other is the four metal rings on the shoulder strap; since the Artemis bag contains a detachable small pocket, in order to increase its security, two small rings are added to fix it.
Have a nice day! : )
Best Regards,
Minooy Team
Svar från Minooy
Very happy to know that you like Minooy bags. The convenience and satisfaction that Minooy can bring to you is the driving energy for our progress.
I so love these bags!!
I so love these bags!!! I can’t imagine carrying anything else. All the bags I have purchased are so soft and smooth-I really mean soft!!! I promise you will not be disappointed!!
9 september 2022
Svar från Minooy
Dear Ann, thank you very much for leaving such a good and wonderful review, thank you for your support and trust to us, we are glad that you feel happy with the bags you received and feel satisfied with their soft leather. Thank you very much again for your support and trust！Your satisfaction is our greatest achievement.
The bags are wonderful soft leather
The bags are wonderful soft leather, fine quality. Great for vacation use and every day use as well. Would highly recommend your products.
26 oktober 2022
Svar från Minooy
Dear Susanne, thank you very much for leaving such a good and wonderful review, thank you for your support and trust to us, we are glad that you feel happy with the bag's learher and quality. Thank you very much again for your support and trust！Your satisfaction is our greatest achievement.
Excellent Service
Great service and really fast shipping especially considering it's an international transaction.
21 oktober 2022
Svar från Minooy
Dear Amy, thank you very much for leaving such a good and wonderful review, thank you for your support and trust to us, we are glad to hear you are happy with our service and the shipping time. Thank you very much again for your support and trust！Your satisfaction is our greatest achievement.
Love the bags
Love the bags. Many slots to put lots of things. Would love to have a large hobo version and also with lots of pockets. Leather is soft. Good quality.
9 december 2022
Svar från Minooy
Dear Julia, thank you very much for leaving such a good and wonderful review, thank you for your support and trust to us, we are glad to hear you love the bags, and the bag brings you much convenience especially the many slots can fit many items well. Thank you very much for your support and trust！Your satisfaction is our greatest achievement.
Easy ordering shipped in a timely manor…
Easy ordering shipped in a timely manor and excellent quality
26 oktober 2022
Svar från Minooy
Dear customer, thank you very much for leaving such a good and wonderful review, thank you for your support and trust to us, we are glad to hear you feel satisfied with the product's quality and the shipping time, thank you very much for your support and trust！Your satisfaction is our greatest achievement.
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