Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer

För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer

Det här tycker kunderna

Betygsatt 5 av 5 stjärnor

Never had a small handbag my entire life, took a little while to adapt what you do not need, but the purse is well constructed, compact, and complete, even thinking about buying a second

Företaget har svarat

Betygsatt 4 av 5 stjärnor

I love my Minooy handbags. The quality is exceptional and the best feature is the built in wallets. Unfortunately on my last order the magnet holding the glasses pocket is too weak and is constantly d... Se mer

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Betygsatt 5 av 5 stjärnor

My crossbody phone bag is the highest-quality bag I’ve purchased online — without touching and feeling it first. Holds everything I need and nothing else. Not bulky or heavy (unless you choose to weig... Se mer

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Betygsatt 4 av 5 stjärnor

I loved the design of the purse. I can carry several items, and find them quickly. The design of the card holder pocket and other zippered pockets make it unnecessary for me to carry a wallet. Downsid... Se mer

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Företagsinformation


Kontaktuppgifter

  • 10th Floor, Building C, Bantian International Center, No. 5, Huancheng South Road, Ma'antang Community, Bantian Street, Longgang District, Shenzhen, 511700, Shenzhen, Kina

  • 852 5765 0482
  • support@minooy.com
  • minooy.com

4,4

Utmärkt

TrustScore 4.5 av 5

326 omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Har besvarat 100 % av sina negativa omdömen

Svarar vanligtvis inom 48 timmar

Så använder företaget Trustpilot

Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

Företag på Trustpilot får inte erbjuda incitament eller betala för att dölja omdömen. Omdömen är enskilda användares åsikter och inte Trustpilots åsikter. Läs mer

Betygsatt 5 av 5 stjärnor

Great customer service

I had some questions and they were quick in responding. Also sent me a piece that fell off and it came quickly at no extra charge!

18 januari 2025
Logotyp för Minooy

Svar från Minooy

Dear customer,

Thank you very much for leaving such a good and wonderful review, thank you for your support and trust to us, we are glad that you feel happy with the bags you received and customer service. Thank you very much again for your support and trust!Your satisfaction is our greatest achievement.

Have a nice day!^_^

Betygsatt 5 av 5 stjärnor

Th customer service at this company is great.

Th customer service at this company is great. I had to return a bag (great bag, just not for me) and the company promptly refunded my money. They were very easy to communicate with.

10 februari 2025
Omdöme utan inbjudan
Logotyp för Minooy

Svar från Minooy

Dear customer,

Thank you very much for leaving such a good and wonderful review, thank you for your support and trust to us, we are glad that you feel happy with the bags you received and customer service. Thank you very much again for your support and trust!Your satisfaction is our greatest achievement.

Have a nice day!^_^

Betygsatt 5 av 5 stjärnor

I found a small crossbody bag that…

I found a small crossbody bag that suits my needs. It is smaller but I can still take the same amount of items as my bigger purse, including two pair of glasses. This is a convenient place for all my essentials. The customer service is so customer friendly and accommodating. They met my needs and I appreciate it so much.

23 december 2024
Logotyp för Minooy

Svar från Minooy

Dear customer,

Thank you very much for leaving such a good and wonderful review, thank you for your support and trust to us, we are glad that you feel happy with the bags you received and customer service. Thank you very much again for your support and trust!Your satisfaction is our greatest achievement.

Please don't forget your exclusive discount code to enjoy 20% discount on your reorder!

Have a nice day!^_^

Betygsatt 5 av 5 stjärnor

This really is a great product

This really is a great product. It has so many pockets I can keep all my stuff organized and find it quickly. It is also anti theft so the zippers lock and you cannot get pick pocket.

23 december 2024
Logotyp för Minooy

Svar från Minooy

Dear customer,

Thank you very much for leaving such a good and wonderful review, thank you for your support and trust to us, we are glad that you feel happy with the bags you received. Thank you very much again for your support and trust!Your satisfaction is our greatest achievement.

Please don't forget your exclusive discount code to enjoy 20% discount on your reorder!

Have a nice day!^_^

Betygsatt 3 av 5 stjärnor

Naya Small Crossbody Bag

I recently ordered the Naya Small Crossbody Bag, which is advertised as a leather bag. The size and design of the bag are as they appeared in the ad. However, the bag's straps, piping and edgings are not leather, and I don't expect these synthetics to wear well.

23 december 2024
Logotyp för Minooy

Svar från Minooy

Dear customer,

Thanks for your review.

The bag body and shoulder straps are made of top-grain cowhide.

The wear and tear at the three locations you mentioned is due to:
1. The leather used at these three locations is relatively thin in the production process, which is a common treatment method in the sewing process. If the thickness of the seam is too thick when the material is spliced, the sewing machine will not be able to sew or the needle will break. Therefore, when multiple layers of material are spliced, the material that can reduce the thickness will be processed.

2. The locations you mentioned that are prone to wear and tear are often worn out gradually after long-term contact/friction with body clothing or other items during the use of the bag. We have made improvements to improve the wear resistance of the leather, and the wear resistance of the leather will only increase gradually.

Have a nice day.





Betygsatt 5 av 5 stjärnor

The best little bag

The best little bag, especially for travelling

23 december 2024
Logotyp för Minooy

Svar från Minooy

Dear customer,

Thank you very much for leaving such a good and wonderful review, thank you for your support and trust to us, we are glad that you feel happy with the bags you received. Thank you very much again for your support and trust!Your satisfaction is our greatest achievement.

Please don't forget your exclusive discount code to enjoy 20% discount on your reorder!

Have a nice day!^_^

Betygsatt 5 av 5 stjärnor

Beautiful bag and outstanding customer service

I accidentally ordered the wrong bag and their customer service was outstanding. They quickly helped me set up the exchange and their communication was excellent.

I got my new bag and it's beautiful. Well made and the leather is so soft. 100% will buy from Minooy again

23 januari 2025
Omdöme utan inbjudan
Logotyp för Minooy

Svar från Minooy

Dear customer,

Thank you very much for leaving such a good and wonderful review, thank you for your support and trust to us, we are glad that you feel happy with the bags you received and customer service. Thank you very much again for your support and trust!Your satisfaction is our greatest achievement.

Please don't forget your exclusive discount code to enjoy 20% discount on your reorder!

Have a nice day!^_^

Betygsatt 5 av 5 stjärnor

Exceptional quality ..

Exceptional quality ... thank you!

20 november 2024
Logotyp för Minooy

Svar från Minooy

Dear customer,

Thank you very much for leaving such a good and wonderful review, thank you for your support and trust to us, we are glad that you feel happy with the bags you received. Thank you very much again for your support and trust!Your satisfaction is our greatest achievement.

Please don't forget your exclusive discount code to enjoy 20% discount on your reorder!

Have a nice day!^_^

Betygsatt 5 av 5 stjärnor

Bought a small cross body for myself…

Bought a small cross body for myself and purchased one for a Christmas gift. Love my bag and so does my friend hers was red.

20 november 2024
Logotyp för Minooy

Svar från Minooy

Dear customer,

Thank you very much for leaving such a good and wonderful review, thank you for your support and trust to us, we are glad that you feel happy with the bags you received. Thank you very much again for your support and trust!Your satisfaction is our greatest achievement.

Please don't forget your exclusive discount code to enjoy 20% discount on your reorder!

Have a nice day!^_^

Betygsatt 5 av 5 stjärnor
Logotyp för Minooy

Svar från Minooy

Dear customer,

Thank you very much for leaving such a good and wonderful review, thank you for your support and trust to us, we are glad that you feel happy with the bags you received. Thank you very much again for your support and trust!Your satisfaction is our greatest achievement.

Please don't forget your exclusive discount code to enjoy 20% discount on your reorder!

Have a nice day!^_^

Betygsatt 5 av 5 stjärnor
Logotyp för Minooy

Svar från Minooy

Dear customer,

Thank you very much for leaving such a good and wonderful review, thank you for your support and trust to us, we are glad that you feel happy with the bags you received. Thank you very much again for your support and trust!Your satisfaction is our greatest achievement.

Please don't forget your exclusive discount code to enjoy 20% discount on your reorder!

Have a nice day!^_^

Betygsatt 5 av 5 stjärnor

Love my small crossbody!

Easy to order, came within the delivery window provided. Plenty of room inside-exactly like shown in the adds. Love the extra security of the zippers you can link together. Wish they came in fabric as well!

20 november 2024
Logotyp för Minooy

Svar från Minooy

Dear customer,

Thank you very much for leaving such a good and wonderful review, thank you for your support and trust to us, we are glad that you feel happy with the bags you received. Thank you very much again for your support and trust!Your satisfaction is our greatest achievement.

Please don't forget your exclusive discount code to enjoy 20% discount on your reorder!

Have a nice day!^_^

Betygsatt 5 av 5 stjärnor

great communication

great communication. efficient delivery time frame. reasonable return policy...but I am not returning my item.

21 oktober 2024
Logotyp för Minooy

Svar från Minooy

Dear customer,

Thank you very much for leaving such a good and wonderful review, thank you for your support and trust to us, we are glad that you feel happy with the bags you received. Thank you very much again for your support and trust!Your satisfaction is our greatest achievement.

Please don't forget your exclusive discount code to enjoy 20% discount on your reorder!

Have a nice day!^_^

Betygsatt 5 av 5 stjärnor

Love my purse

Love my purse. It's compact and versatile and utilitarian.

21 oktober 2024
Logotyp för Minooy

Svar från Minooy

Dear customer,

Thank you very much for leaving such a good and wonderful review, thank you for your support and trust to us, we are glad that you feel happy with the bags you received. Thank you very much again for your support and trust!Your satisfaction is our greatest achievement.

Please don't forget your exclusive discount code to enjoy 20% discount on your reorder!

Have a nice day!^_^

Betygsatt 4 av 5 stjärnor

This bag broke on day one

This bag broke on day one. The snap came apart. Their solution was to send a new zipper pull. As I’m not a cobbler, it was not an easy fix and we ended up breaking it further. They should have replaced the bag. For $170 US $’s what a piece of crap!

After this review they replaced the bag. It was easy and seamless. I hope this one lasts forever and the first was just a fluke. I promised to update this after I received the replacement. Thank you to the company for doing the right thing. Going to Europe in March and I will update the review after using it for its purpose, to prevent pickpocketing.

22 oktober 2024
Omdöme utan inbjudan
Logotyp för Minooy

Svar från Minooy

Dear customer,

Thanks for your comment.

We are very sorry to hear about the issue, we can fully understand how your feeling is, please take it easy we are here to help you.

When you first emailed me about the damaged zipper, we actively provided a solution and you agreed to receive a new zipper handle.

We have received your email today, you mentioned that the zipper of the bag was not successfully installed, and the zipper of the bag was even more damaged. We understand your experience, and we have provided you with a better solution again, and are waiting for your reply.

Looking forward to your reply and have a nice day!

Best Regards,
Minooy Team

Betygsatt 5 av 5 stjärnor

Great product

Great product. It’s well made and it holds just enough for me.

20 september 2024
Logotyp för Minooy

Svar från Minooy

Dear customer,

Thank you very much for leaving such a good and wonderful review, thank you for your support and trust to us, we are glad that you feel happy with the bags you received. Thank you very much again for your support and trust!Your satisfaction is our greatest achievement.

Please don't forget your exclusive discount code to enjoy 20% discount on your reorder!

Have a nice day!^_^

Betygsatt 5 av 5 stjärnor

Beautiful and easy to organize

The leather is beautiful and soft. I often get frustrated with purses that have pockets, but this one is well-organized and I don't fumble around finding my possessions. A great size for everyday, and the red color is fun and stylish

20 september 2024
Logotyp för Minooy

Svar från Minooy

Dear customer,

Thank you very much for leaving such a good and wonderful review, thank you for your support and trust to us, we are glad that you feel happy with the bags you received. Thank you very much again for your support and trust!Your satisfaction is our greatest achievement.

Please don't forget your exclusive discount code to enjoy 20% discount on your reorder!

Have a nice day!^_^

Betygsatt 5 av 5 stjärnor

Love the purse!

Love the purse, a place for the eyeglasses works great, love that I can have all my cards in the purse, love that I do not have two wallets anymore, there is room for my Samsung 22 phone, room for keys and snacks. Its perfect.

20 september 2024
Logotyp för Minooy

Svar från Minooy

Dear customer,

Thank you very much for leaving such a good and wonderful review, thank you for your support and trust to us, we are glad that you feel happy with the bags you received. Thank you very much again for your support and trust!Your satisfaction is our greatest achievement.

Please don't forget your exclusive discount code to enjoy 20% discount on your reorder!

Have a nice day!^_^

Betygsatt 5 av 5 stjärnor

I’m on vacation with it now

I’m on vacation with it now! It is perfect.
Construction of the bag is great. Zippers and snaps all work perfectly. I have all I need, even a place for passports. Very good quality leather! I would buy another one in a minute!

8 oktober 2024
Logotyp för Minooy

Svar från Minooy

Dear customer,

Thank you very much for leaving such a good and wonderful review, thank you for your support and trust to us, we are glad that you feel happy with the bags you received. Thank you very much again for your support and trust!Your satisfaction is our greatest achievement.

Please don't forget your exclusive discount code to enjoy 20% discount on your reorder!

Have a nice day!^_^

Betygsatt 5 av 5 stjärnor

I love this purse!!

I love this purse!!! I’ve been eyeing it for months and finally bought before my last 2 week international vacation. I love the size, organizational compartments and safety features.

20 augusti 2024
Logotyp för Minooy

Svar från Minooy

Dear customer,

Thank you very much for leaving such a good and wonderful review, thank you for your support and trust to us, we are glad that you feel happy with the bags you received. Thank you very much again for your support and trust!Your satisfaction is our greatest achievement.

Please don't forget your exclusive discount code to enjoy 20% discount on your reorder!

Have a nice day!^_^

Detta är Trustpilot

Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.

Företag kan be sina kunder om omdömen via automatiska inbjudningar. Dessa omdömen markeras som verifierade för att visa att det handlar om verifierade upplevelser.

Läs mer om andra typer av omdömen.

Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.

Läs mer om omdömesprocessen på Trustpilot.

Här är 8 tips på hur man kan skriva omdömen på bästa sätt.

Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.

Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.

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