Switched from another provider and the onboarding experience was first rate. Quickly changed over and great, quick support when needed. Initially when we were looking at providers, we spoke to Stefan... Se mer
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Det här tycker kunderna
Great experience with Microtalk. Stef came out and explained everything in detail, making the whole process smooth and easy from start to finish. Since switching over, he’s always been available to an... Se mer
The company was quick with the install and each time i've called with an issue it's been dealt with in under 10 minutes. We choose Microtalk because of the awards won for customer service and we have... Se mer
Företaget har svarat
equipment arrived has been installed nothing is working yet due to porting issues with 4com. so can only leave a review based on installation of equipment at this point in time that's b... Se mer
Företaget har svarat
Företagsinformation
Skrivet av företaget
Elevate your business communication with Microtalk's cloud-based phone systems—designed for swift, simple, and secure connections from any location. Whether you're a solo entrepreneur or managing a large-scale call center with 10,000+ users, our scalable solutions adapt effortlessly to your needs, delivering enterprise-grade reliability for teams of all sizes. Enjoy crystal-clear VoIP calls, free internal extensions worldwide, advanced features like secure call recording, IVR, ring groups, and mobile apps for remote work. Our easy self-management portal ensures hassle-free setup, while 24/7 support and a resilient global network address downtime worries. Trusted by hundreds of businesses since 2004, Microtalk eliminates hardware costs and complexity. Switch today for seamless, professional communication that grows with you!
Kontaktuppgifter
Riverbank house, 1 Putney Bridge Approach, SW6 3JD, London , Storbritannien
- 0333 155 4444
- sales@microtalk.co.uk
- microtalk.co.uk
4,6
Utmärkt
21 omdömen
Ingen aktuell inbjudningshistorik
Det här företaget har inte bjudit in sina kunder på länge. Omdömen kanske inte är representativa
Har besvarat 100 % av sina negativa omdömen
Svarar vanligtvis inom 2 veckor
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Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Great experience with Microtalk
Great experience with Microtalk. Stef came out and explained everything in detail, making the whole process smooth and easy from start to finish. Since switching over, he’s always been available to answer any questions I’ve had and has been incredibly helpful throughout. I would definitely recommend Microtalk and Stef to anyone. 10/10 from me!
25 juli 2026
Omdöme utan inbjudan
Switched from another provider and the…
Switched from another provider and the onboarding experience was first rate. Quickly changed over and great, quick support when needed. Initially when we were looking at providers, we spoke to Stefan who listened, prepared a quote and then left us to make our decision, unlike other providers who harassed us on a daily basis trying to "force" a sale. An excellent experience so far!
28 juli 2026
Omdöme utan inbjudan
Polite
The experience started with a hicop as the lines where ported before the systems were set up, however once the engineer arrived he was very professional and supportive.
22 juni 2026
Omdöme utan inbjudan
Svar från Microtalk
Thank you for your feedback, Miguel!
We are glad to hear that our engineer was professional and supportive once on site, and that overall the experience was positive enough for a 5-star review.
We sincerely apologise for the initial hiccup with the lines being ported before the systems were fully ready — this is not the smooth start we aim to provide. Your feedback helps us improve our porting and setup processes so future customers have an even better experience from the very beginning.
If there's anything else we can assist you with, or if you would like to share more details about the setup, please do not hesitate to reach out. We truly value your business and look forward to continuing to support you.
Thank you again for choosing Microtalk!
The Microtalk Team
Great customer service
The company was quick with the install and each time i've called with an issue it's been dealt with in under 10 minutes. We choose Microtalk because of the awards won for customer service and we have not been disappointed.
16 juni 2026
Omdöme utan inbjudan
Svar från Microtalk
Thank you, Amanda!
We are absolutely thrilled to hear that our team has delivered on everything you hoped for when choosing Microtalk. It is fantastic that the installation was smooth and quick, and that every time you have reached out, your issue was resolved in under 10 minutes. That's exactly the level of responsive, award-winning customer service we pride ourselves on.
We work hard to earn and maintain those customer service awards because we know how important reliable support is for businesses today. Hearing that you have not been disappointed confirms we are on the right track.
Thank you for trusting Microtalk with your communication needs and for taking the time to share your positive experience. Reviews like yours mean the world to our team and help other businesses looking for fast installation, exceptional support, and truly reliable telecom solutions.
If there is ever anything else we can help with, we're just a quick call away!
Team Microtalk
Award-Winning Business Communication & Customer Service
felice was prompt
felice was prompt, polite and very helpful. The install was fine
5 juni 2026
Omdöme utan inbjudan
Svar från Microtalk
Thank you for your kind review! We are so pleased to hear that Felice was prompt, polite, and helpful, and that the installation went smoothly.
We will be sure to pass on your lovely feedback to him — it will mean a great deal. Should you need any support going forward, our team is always here to help.
Warm regards,
The Microtalk Team
installation & subsequent issues
equipment arrived has been installed nothing is working yet due to porting issues with 4com.
so can only leave a review based on installation of equipment at this point in time that's been fine by Felice at this point. i was told all installed just waiting for porting of numbers. 03/06/26
Update - 08/07/26 (a month later!) Now its 1 star
Turns out the delay wasn't 4com. System has been live & was ported a few days ago (6th). Phones weren't installed properly, kept cutting off, no training has been given. 45 min on teams for training which was 90% setting it up and fixing the install. Contacts list took 2 days to sort out.Still got issues with calls not going out and being cut off mid call when another call comes in.
Had to install the broadband booster/access point myself and do the configuration because it didn't work out of the box like we were promised.
When ever I ring up no one seems to know whats going on. All very apologetic, but slow to fix.
We've also been billed incorrectly.
NOT a good start.
Positive - the phones themselves are good quality
update 31/7/26
2 weeks of chaos phones constantly dropping out, no idea wat issue was. Been sorted now, big thank you to Sam who has tried his best and been ringing me daily trying to help and get things fixed
3 juni 2026
Omdöme utan inbjudan
Svar från Microtalk
Thank you for your review and for acknowledging Felice's work during the installation — we are delighted to hear it went smoothly. We will be sure to pass on your kind words to him.
We are actively working behind the scenes to ensure everything is fully up and running for you as soon as possible. Please do not hesitate to contact our support team should you need any assistance in the meantime.
Warm regards,
The Microtalk Team
Felice provided excellent service…
Felice provided excellent service during the installation of our internet router and new landline.
While his technical expertise was outstanding, what impressed me most was his communication. He clearly explained the process, kept us informed about what was happening at each stage, and made sure we understood what to expect next. This gave us confidence and made the whole experience smooth and stress-free.
A great example of customer service that goes beyond just technical competence. Thank you, Felice, and all the very best!
2 juni 2026
Omdöme utan inbjudan
Svar från Microtalk
Thank you so much for this wonderful review — it truly made our day!
We are thrilled to hear that Felice delivered such an outstanding experience during the installation of your internet router and landline. You have perfectly captured what we strive for at Microtalk — it is not just about getting the job done technically, but about making the entire journey feel clear, comfortable, and stress-free for our customers.
Felice's approach to communication — keeping you informed at every stage and ensuring you feel confident throughout — reflects the values we hold dear as a team. We will be sure to pass your kind words along to him, as such recognition is incredibly motivating for our engineers.
Thank you for taking the time to share your experience so thoughtfully. It means a great deal to Felice personally and to us. We wish you all the very best with your new setup, and please do not hesitate to reach out should you need anything in the future.
Warm regards,
The Microtalk Team
Engineer was friendly and professional
22 maj 2026
Omdöme utan inbjudan
Svar från Microtalk
Thank you so much for taking the time to share your experience with us — we truly appreciate it!
We are delighted to hear that our engineer made a positive impression. Being friendly and professional isn't just a standard we set — it's a value we live by, and it is wonderful to know it came through during your visit.
At Microtalk, our team works hard to ensure every interaction — from the first call to the on-site visit — is smooth, respectful, and reassuring. Your kind words will be passed on to the engineer involved, as recognition like this means a great deal to our team.
Should you ever need further support or have any questions, please do not hesitate to reach out. We are always here to help.
Warm regards,
The Microtalk Team
Better than the big mobile networks!
We received our mobiles and SIMs as expected. The eSIMs were easy to setup and use.
27 augusti 2025
Omdöme utan inbjudan
Svar från Microtalk
Hi Natasha,
Thank you for choosing Microtalk.
We are delighted that the mobiles, SIMs, and eSIMs arrived promptly and activated smoothly.
Your positive feedback reinforces our commitment to delivering a simpler, more reliable alternative to the big networks.
Our support team remains available should you need any assistance.
Best,
Team Microtalk
Seems to be a reliable company
Seems to be a reliable company.
The engineer Andrew was fast and effective in his work
13 augusti 2025
Omdöme utan inbjudan
Svar från Microtalk
Hi,
Thank you for sharing your experience.
We are pleased that Andrew’s swift, efficient service met your expectations and reinforced your trust in Microtalk.
Should you need anything further, our team is always available to assist you.
Best,
Team Microtalk
Svar från Microtalk
Hi Dilip,
Thank you for taking the time to share your positive experience.
We are delighted that you found our service satisfactory and remain committed to delivering reliable and courteous support.
Best,
Team Microtalk
Great customer service
We had our phone line changed to Microtalk and had wonderful customer service from Simon and Tusar. Tusar talked me through the setup and was extremely helpful and patient. When we later had issues, he was on hand to help me resolve again with his unending patience!
24 juli 2025
Omdöme utan inbjudan
Svar från Microtalk
Hi Richard,
Microtalk sincerely appreciates your five-star review.
Simon and Tusar will be delighted to know their attentive support made your transition seamless.
We are committed to delivering the same patient, expert assistance whenever you need it.
Thank you for choosing Microtalk; our team remains at your service to ensure your communication continues without interruption.
Best,
Team Microtalk
We moved from a service that didn't…
We moved from a service that didn't work to one that does. The installer was helpful and showed us how things worked.
2 juni 2025
Omdöme utan inbjudan
Svar från Microtalk
Hi Philip,
Thank you for trusting Microtalk.
We are pleased that the transition from your previous provider was seamless and that our installer delivered clear guidance.
Your satisfaction is our priority; our support team remains available to ensure continued, reliable service.
Best,
Team Microtalk
“I have used microtalk for many years…
“I have used microtalk for many years originally coming across from with Rsr communications a couple of years ago.
Since the system upgrade I have had no problems at all and the install was faultless.
Thanks to Tusar and his team for all the good work”
1 augusti 2025
Omdöme utan inbjudan
Svar från Microtalk
Hi Patrick,
Thank you for your loyal support and kind words!
We are thrilled to hear about your seamless experience with Microtalk since the system upgrade and faultless installation.
Tusar and the team truly appreciate your feedback and look forward to continuing to provide excellent service for years to come!
Best,
Team Microtalk
Excellent service
Excellent service, no problems with Microtalk.
2 september 2024
Omdöme utan inbjudan
Svar från Microtalk
Hi Caroline,
Thank you for your fantastic review!
We are thrilled to hear you had an excellent experience with Microtalk and encountered no issues.
Our team is dedicated to providing seamless, top-notch service, and we truly appreciate your feedback.
We look forward to serving you again!
Best,
Team Microtalk
A professional service very helpful and…
A professional service very helpful and supportive to our needs and requirements
1 maj 2025
Omdöme utan inbjudan
Svar från Microtalk
Hi Charles,
Thank you for your kind review!
We are delighted to hear that Microtalk provided a professional, helpful, and supportive service tailored to your needs.
Our team is committed to delivering exceptional experiences, and we look forward to assisting you again in the future!
Best,
Team Microtalk
Great company to work with
Excellent customer service, guided me through the process from scratch and highly recommend from my experience
22 maj 2025
Omdöme utan inbjudan
Svar från Microtalk
Hi Neil,
Thank you for your wonderful review!
We are thrilled to hear our customer service made your experience smooth and enjoyable.
Guiding you every step of the way is what we strive for, and your recommendation means a lot.
We truly appreciate your trust in Microtalk and look forward to continuing to support you.
Best,
Team Microtalk
Simon moved at rapid pace with his massive industry knowledge to get our phone systems up within a business day
We recently moved our telecoms over to Microtalk from a previous supplier, and I have to say the experience has been outstanding.
Simon was incredibly helpful from start to finish. He had everything set up and fully operational within a single business day. The transition was smooth, professional, and stress-free, which is exactly what you want when making a switch like this.
It’s rare to find a provider who’s this efficient and responsive. Communication was clear, support was immediate, and we felt looked after throughout the entire process.
I highly recommend Microtalk, and I give a big thanks to Simon for making it all happen so quickly!
22 maj 2025
Omdöme utan inbjudan
Svar från Microtalk
Hi Michael,
Thank you for your glowing review!
We are delighted that Simon’s expertise and swift action made your transition seamless.
At Microtalk, we strive to deliver stress-free, efficient service, and it’s rewarding to hear we exceeded your expectations.
Your recommendation means the world to us—we’ll share your kind words with Simon! Here’s to a great partnership ahead.
Best,
Team Microtalk
Perfect
Always a fast and reliable internet connection. Any time I’ve needed to speak to someone I can get in touch with a real person within minutes. Excellent value too. Highly recommended.
8 februari 2025
Omdöme utan inbjudan
Svar från Microtalk
Hi Danny Webb,
Thank you for your fantastic review! We’re delighted that you find our internet service fast, reliable, and great value for money. Providing excellent customer support is our top priority, so it’s wonderful to know you’ve had quick and efficient assistance whenever needed.
We truly appreciate your support and value your recommendation. If you ever need anything, we're always here to help!
Best,
Team Microtalk
Microtalk did a great job upgrading our…
Microtalk did a great job upgrading our internet to fibre with a cloud pbx for our business.
1 januari 2025
Omdöme utan inbjudan
Svar från Microtalk
Hi Jay G,
We truly appreciate your feedback!
It’s fantastic to hear that your upgrade to fiber and Cloud PBX went smoothly.
Our team is dedicated to delivering reliable and efficient solutions to enhance business connectivity, so we’re delighted to know we met your expectations.
Should you ever need assistance or have any questions, we’re always here to help.
Thank you for choosing Microtalk!
Best,
Team Microtalk
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