Yellowcom Omdömen 726

Well I had to call support. They were absolutely as helpful as they could have been. I traded several back and forward calls with Rachel, ans she was so pleasent to deal with. So much so, that I called Rachel back afterwards, to thank her for her patience and assistance with me. As we are new clients, this gives us great reassurance going forward.

I cannot thank Jack Meeke of Yellowcom enough for the care and help he gave me this past week. My broadband/wifi was dropping numerous times during the day for the past week and he was always at the end of the phone helping me to sort it out. He checked in with me a couple of times a day to see how it was going and chased up the engineers every time I called. I don't think I've come across support like it in the past. Cannot recommend them enough!

Yellowcom have lived up to their promises and have provided everything they promised on time and when issues arise they are quickly on hand to support us. The engineers are always helpful and professional as are the team in the HQ. Our system gives little bother and has been a huge asset to the communication and safeguarding in school as staff are all now connected to each other. The digital switch over was seamless and we appreciate their service.

Jack was great. He blocked a number that was pestering my office for the last few weeks. He emailed and then followed up with a call to make sure I was happy. Excellent service as always 😁

Gerard and brody always get me sorted any time i reach out great service

Well trained staff who are knowledgeable and friendly.

5 stars!! Excellent service from Harry today. He went above and beyond to help us here today. Thanks so much Harry for all of your help!

Harry sorted us out, Great lad, Appreciate his patience

10/10

Keely & Rachel from the Belfast Branch are exceptional and both work hard to get things done for you, even if it’s a last minute request like today, they were still able to get it done for us. The service and professionalism they provide is beyond expectations.

I contacted Yellowcom support today and was assisted by Harry. The issue that I needed sorting had been irritating us for a few weeks and we were concerned that there may not be a simple solution. Harry was able to get to grips with the issue without any fuss. After a few calls back and forth the issue was resolved perfectly.

Harry was amazing, ive dealt with him for our business for a while now and if we have any issues they are dealt with so promptly and professionally. so thank you very very much Harry for everything

Kyle went out of his way to get our phone line back up and running in less than 24 hrs after connection was cancelled by another company
Excellent service as usual

We recently signed up for the Starlink Broadband with Yellowcom and have had a pleasant experience so far.

Stephan initially got in contact with us and sold us the product. He was clear and helpful through the process.

Remus handled the installation efficiently and ensured that everything was set up smoothly and working perfectly.

Kyle and Gerard assisted us even after installation. We had the internet go down for a brief moment and they were extremely helpful when assisting us and helping us resolve the problem quickly and get us back online without a hassle.

Overall, the team has provided excellent service!

I have dealt with Michael on several occasions, and he has always been polite and professional.

From my experience, he takes full ownership of any query and ensures it is handled thoroughly through to a satisfactory conclusion.

Yellowcom are great. I would highly recommend this company . Rachel has been very helpful and it is a real asset to have a local team to help and you never have to wait long before your call is answered .
100% recommend as they really get the needs of a busy GP Practice

We’ve had a great experience with Yellowcom. Keely was extremely efficient in handling our account. She quickly managed the contract porting where needed, amending any subscriptions and numbers, and made sure we had all the information required throughout the process.

Everything was dealt with promptly and professionally, which made the whole experience smooth and hassle-free. I would certainly recommend their service.

Big shout for my account manager Gary he was so helpful

Gary was a true professional,and excellent at explaining,how it works

Shout out to Gary the account manager he’s the top man!