Sam was especially great! Answered all my questions, showed me pieces I was interested in and very patient as I live in Devon. My in-laws live in Kingsthorpe so we come up to Northampton every few mon... Se mer
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Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
I visited the Banbury shop today to purchase a Rolex, I was attended to by Owen, he was very helpful and had great knowledge of the product. He made the purchase very easy and pleasant experience, so... Se mer
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First time dealing with Michael Jones Jewellers. I bought a Longines Conquest Chronograph Ski Edition watch online. The process was simple and stress free. Delivery was quick and I had updates at ev... Se mer
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Superb service following an online purchase. Very good price, highly delighted with my purchase. Lovely packaging with wax seals. Highly recommend this company.
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Företagsinformation
Om Michael Jones Jeweller
Skrivet av företaget
Michael Jones Jeweller is an independent, cooperative-run jeweller and Official Rolex Retailer, with luxury showrooms in Northampton and Banbury.
With a proud heritage and a passion for fine jewellery and watchmaking, the business is dedicated to helping customers celebrate life’s most meaningful moments — from engagements and weddings to personal milestones and special occasions.
Their carefully curated collections feature some of the world’s most prestigious brands, including Rolex, OMEGA, TAG Heuer, Breitling, Tudor, Gucci, Longines, Zenith, Raymond Weil, and Seiko, alongside renowned jewellery houses such as FOPE, Fabergé, Georg Jensen, and Gucci. In addition, Michael Jones Jeweller offers beautifully crafted in-house collections, ensuring there is something to suit every style and occasion.
Alongside these exceptional products, Michael Jones Jeweller provides a range of specialist services, including bespoke jewellery design, wedding and engagement ring consultations, jewellery repairs, watch servicing, and valuations. Their experienced and knowledgeable team is committed to offering expert guidance and a personalised experience, whether in-store or online.
At the heart of the business is a dedication to quality, craftsmanship, and customer care. From the moment a customer begins their journey to long after their purchase, Michael Jones Jeweller strives to deliver a seamless and memorable experience built on trust, expertise, and attention to detail.
Visit Our Website Contact Us
With a proud heritage and a passion for fine jewellery and watchmaking, the business is dedicated to helping customers celebrate life’s most meaningful moments — from engagements and weddings to personal milestones and special occasions.
Their carefully curated collections feature some of the world’s most prestigious brands, including Rolex, OMEGA, TAG Heuer, Breitling, Tudor, Gucci, Longines, Zenith, Raymond Weil, and Seiko, alongside renowned jewellery houses such as FOPE, Fabergé, Georg Jensen, and Gucci. In addition, Michael Jones Jeweller offers beautifully crafted in-house collections, ensuring there is something to suit every style and occasion.
Alongside these exceptional products, Michael Jones Jeweller provides a range of specialist services, including bespoke jewellery design, wedding and engagement ring consultations, jewellery repairs, watch servicing, and valuations. Their experienced and knowledgeable team is committed to offering expert guidance and a personalised experience, whether in-store or online.
At the heart of the business is a dedication to quality, craftsmanship, and customer care. From the moment a customer begins their journey to long after their purchase, Michael Jones Jeweller strives to deliver a seamless and memorable experience built on trust, expertise, and attention to detail.
Visit Our Website Contact Us
Kontaktuppgifter
1 Gold Street, NN1 1SA, Northampton, Storbritannien
- 01604 632548
- enquiries@michaeljonesjeweller.co.uk
- michaeljonesjeweller.co.uk
4,9
Utmärkt
314 omdömen
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Har besvarat 100 % av sina negativa omdömen
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Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Friendly and welcoming staff and very…
Friendly and welcoming staff and very helpful. Excellent selection of good quality jewellery.
18 april 2026
Omdöme utan inbjudan
Svar från Michael Jones Jeweller
Thank you for your kind review! We’re delighted you had such a positive experience with us. It’s great to know you felt well looked after and enjoyed exploring our collection. We really appreciate your support and hope to welcome you again soon.
Great quality branded items sold
Good quality items sold, great advise given when requested - never any pressure when browsing products..
18 april 2026
Omdöme utan inbjudan
Svar från Michael Jones Jeweller
Thank you for your kind feedback! We’re really pleased to hear you enjoyed your experience with us. Providing helpful guidance while keeping things relaxed and pressure-free is something we always aim for. We truly appreciate your support and hope to welcome you again soon.
Sixty year old wedding ring restored to it’s former self.
Very clear quotation for repair which carried out promptly,
Excellent workmanship,and good value.
Customer service top class.
3 april 2026
Omdöme utan inbjudan
Svar från Michael Jones Jeweller
Thank you for your wonderful review! We’re delighted to hear your wedding ring has been beautifully restored — pieces like that carry so much meaning, so it’s a privilege to be part of their care. We truly appreciate your kind words and hope to welcome you again in the future.
Watch purchase.
Professional, helpful and attentive service provided by all staff and very pleased with the quality of my purchase. Thank you.
30 mars 2026
Svar från Michael Jones Jeweller
Thank you for your kind review! We’re delighted to hear you had such a positive experience with our team and that you’re pleased with your purchase. We really appreciate your feedback and hope to welcome you again soon.
Very friendly staff
Very friendly staff. Took me seriously as a Rolex buyer. Came good on their pledge to get my Rolex in time for my birthday.
1 april 2026
Omdöme utan inbjudan
Svar från Michael Jones Jeweller
Thank you for your kind review! We’re delighted to hear you felt well looked after and that we could deliver on our promise in time for your birthday — that makes it all the more special. We hope you’re enjoying your new watch, and we really appreciate your support.
We look forward to welcoming you again in the future.
Emerald Ring Purchase
Knowledgeable and very personable service, plus great choice of jewellery/watches.
11 april 2026
Omdöme utan inbjudan
Svar från Michael Jones Jeweller
Thank you for your kind review! We’re delighted to hear you had such a positive experience with our team and found the perfect piece. We truly appreciate your feedback and hope to welcome you again soon.
Always exceeds my expectations for…
Always exceeds my expectations for courtesy and service - world class.
10 april 2026
Omdöme utan inbjudan
Svar från Michael Jones Jeweller
Thank you for your wonderful feedback! We’re truly delighted to hear we continue to exceed your expectations. Your kind words mean a great deal to us, and we look forward to welcoming you again soon.
Sparkling good service
Tom was fantastic. Found exactly the right ring for me and was communicative during the resizing process (even updating me while on leave).
11 april 2026
Omdöme utan inbjudan
Svar från Michael Jones Jeweller
Thank you for your lovely review! We’re delighted to hear Tom looked after you so well and kept you updated throughout. It’s great to know you found the perfect ring — we really appreciate your feedback and hope to welcome you again soon.
The sales lady was very friendly and…
The sales lady was very friendly and helpful.
28 mars 2026
Omdöme utan inbjudan
Svar från Michael Jones Jeweller
Thank you for your kind feedback! We’re delighted to hear you had a positive experience with our team. We really appreciate your support and hope to see you again soon.
New strap to enhance exc ellent Omega watch
I needed a replacement watch strap for my Omega and one that would suit my ever increasing disablement. You found one and had it in the store within a matter of days and the fit was perfect
4 april 2026
Omdöme utan inbjudan
Svar från Michael Jones Jeweller
Thank you for your kind review! We’re really pleased we could help find the right strap for your Omega and that it’s made a positive difference. It’s great to hear everything worked out perfectly.
We truly appreciate your feedback and hope to see you again in the future.
Excellent service department
My experience is through using the service department to repair jewellery and service/repair watches. The staff and service are always exemplary. One watch (a Longines) had to be sent back to Longines as it was a bit specialist. The service/repair was unsuccessful (by Longines) but Michael Jones' took control and got me a successfully overhauled and working watch. Even to the point of collecting it from and returning it to my home, some miles away from Northampton..
7 april 2026
Omdöme utan inbjudan
Svar från Michael Jones Jeweller
Thank you for your wonderful and detailed review! We’re delighted to hear how pleased you’ve been with our service department. While it’s unfortunate the initial repair with Longines wasn’t successful, we’re so glad our team could step in and resolve things for you.
Going the extra mile for our customers is something we truly pride ourselves on, so it’s great to know this made a difference. We really appreciate your continued trust and support, and look forward to helping you again in the future.
Knowledgeable and friendly staff
25 mars 2026
Omdöme utan inbjudan
Svar från Michael Jones Jeweller
Thank you for your kind review! We’re really pleased you had a positive experience with our team. We appreciate your support and hope to welcome you again soon.
My watch was a good price (better than…
My watch was a good price (better than other retailers), it arrived quickly and was beautifully packaged. I would recommend them and very likely buy from them again.
3 april 2026
Omdöme utan inbjudan
Svar från Michael Jones Jeweller
Thank you for your lovely review! We’re so pleased everything went smoothly and that your order made a great impression when it arrived. Your recommendation really means a lot to us, and we’d be delighted to assist you again in the future.
Happy customer
Excellent communication and service and the earrings arrived beautifully wrapped and presented.
18 mars 2026
Svar från Michael Jones Jeweller
Thank you for your lovely review! We’re so pleased to hear you were happy with the service and presentation. We truly appreciate your feedback and hope to welcome you again soon.
I was so elated by the service…
I was so elated by the service received. My ring was gift wrapped and I even had a little Easter chocolate bar included.
I'm more than happy with my purchase and if I could afford more jewellery, I'd definitely come back to Michael Jones
26 mars 2026
Svar från Michael Jones Jeweller
Thank you so much for your lovely review! We’re delighted to hear how pleased you were with your purchase and that the gift wrapping (and little Easter treat) made it extra special. It’s great to know the experience left such a positive impression.
We really appreciate your kind words and would be more than happy to welcome you back anytime.
Svar från Michael Jones Jeweller
Thank you for your kind review! We’re delighted to hear you felt well looked after. We truly appreciate your support and hope to welcome you back again soon.
Really helpful and knowledgable staff…
Really helpful and knowledgable staff who smile a lot.
25 mars 2026
Omdöme utan inbjudan
Svar från Michael Jones Jeweller
Thank you for your kind feedback! We’re so pleased to hear our team made a great impression. We really appreciate your support and hope to see you again soon.
Excellent professional service
It’s always a pleasure visiting their shops. The staff are always knowledgeable, professional and friendly. The range of products are first class.
18 mars 2026
Omdöme utan inbjudan
Svar från Michael Jones Jeweller
Thank you for your kind review! We’re delighted to hear you enjoy visiting our stores and that our team continues to provide a knowledgeable and friendly service. Your feedback means a lot to us, and we look forward to welcoming you again soon.
Great communication and friendly service
Great communication via email, fast and friendly, and also an excellent in-store experience when I picked up the watch.
19 mars 2026
Omdöme utan inbjudan
Svar från Michael Jones Jeweller
Thank you for your kind review! We’re delighted to hear you had a smooth experience both online and in-store. It’s great to know everything came together seamlessly when you collected your watch.
We really appreciate your feedback and hope to see you again soon.
Messaged them for a out of stock item…
Messaged them for a out of stock item and they managed to procure it for quite fast. Overall great experience
4 mars 2026
Svar från Michael Jones Jeweller
Thank you for your five-star review! We're so glad that we were able to source the item quickly and that you had a great overall experience with us. We really appreciate you taking the time to share your feedback and hope to assist you again in the future.
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