Claire was absolutely superb from start to finish. It was my birthday and she made me feel special. We’ll definitely be returning.
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Det här tycker kunderna
So I.impressed bought online ,they were so so helpful ,watch arrived beautifully packaged will def buy of them again ..110% def recommend
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Good website with easy order process. Excellent communication from seller and courier. Lovely gift wrapping by... Sophie. I will review the earrings when the wife opens them on her birthday.
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Over the past few years I have only ever bought top quality watches and jewellery from Michael Jones in Northampton and just recently they looked after a major repair to my wife's watch. I shall soon... Se mer
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Företagsinformation
Om Michael Jones Jeweller
Skrivet av företaget
Michael Jones Jeweller is an independent, cooperative-run jeweller and Official Rolex Retailer, with luxury showrooms in Northampton and Banbury.
With a proud heritage and a passion for fine jewellery and watchmaking, the business is dedicated to helping customers celebrate life’s most meaningful moments — from engagements and weddings to personal milestones and special occasions.
Their carefully curated collections feature some of the world’s most prestigious brands, including Rolex, OMEGA, TAG Heuer, Breitling, Tudor, Gucci, Longines, Zenith, Raymond Weil, and Seiko, alongside renowned jewellery houses such as FOPE, Fabergé, Georg Jensen, and Gucci. In addition, Michael Jones Jeweller offers beautifully crafted in-house collections, ensuring there is something to suit every style and occasion.
Alongside these exceptional products, Michael Jones Jeweller provides a range of specialist services, including bespoke jewellery design, wedding and engagement ring consultations, jewellery repairs, watch servicing, and valuations. Their experienced and knowledgeable team is committed to offering expert guidance and a personalised experience, whether in-store or online.
At the heart of the business is a dedication to quality, craftsmanship, and customer care. From the moment a customer begins their journey to long after their purchase, Michael Jones Jeweller strives to deliver a seamless and memorable experience built on trust, expertise, and attention to detail.
Visit Our Website Contact Us
With a proud heritage and a passion for fine jewellery and watchmaking, the business is dedicated to helping customers celebrate life’s most meaningful moments — from engagements and weddings to personal milestones and special occasions.
Their carefully curated collections feature some of the world’s most prestigious brands, including Rolex, OMEGA, TAG Heuer, Breitling, Tudor, Gucci, Longines, Zenith, Raymond Weil, and Seiko, alongside renowned jewellery houses such as FOPE, Fabergé, Georg Jensen, and Gucci. In addition, Michael Jones Jeweller offers beautifully crafted in-house collections, ensuring there is something to suit every style and occasion.
Alongside these exceptional products, Michael Jones Jeweller provides a range of specialist services, including bespoke jewellery design, wedding and engagement ring consultations, jewellery repairs, watch servicing, and valuations. Their experienced and knowledgeable team is committed to offering expert guidance and a personalised experience, whether in-store or online.
At the heart of the business is a dedication to quality, craftsmanship, and customer care. From the moment a customer begins their journey to long after their purchase, Michael Jones Jeweller strives to deliver a seamless and memorable experience built on trust, expertise, and attention to detail.
Visit Our Website Contact Us
Kontaktuppgifter
1 Gold Street, NN1 1SA, Northampton, Storbritannien
- 01604 632548
- enquiries@michaeljonesjeweller.co.uk
- michaeljonesjeweller.co.uk
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Amazing Customer Care
Claire was absolutely superb from start to finish. It was my birthday and she made me feel special. We’ll definitely be returning.
1 augusti 2026
Omdöme utan inbjudan
Svar från Michael Jones Jeweller
Thank you so much for your wonderful review! We're delighted to hear Claire made your birthday so special. We'll be sure to pass your kind words on to her. Thank you for choosing to shop with us, and we look forward to welcoming you back again soon.
Excellent service by knowledgeable…
Excellent service by knowledgeable helpful staff that treat customers with good old fashioned values ensuring that everyone leaves happy and pleased with the service provided.
20 juli 2026
Omdöme utan inbjudan
Svar från Michael Jones Jeweller
Thank you so much for your wonderful review! We're delighted to hear you enjoyed such a positive experience with our team. Your kind words mean a great deal to us. Thank you for your support, and we look forward to welcoming you back again soon.
So I.impressed bought online ,they…
So I.impressed bought online ,they were so so helpful ,watch arrived beautifully packaged will def buy of them again ..110% def recommend
30 juli 2026
Omdöme utan inbjudan
Svar från Michael Jones Jeweller
Thank you so much for your fantastic review! We're delighted to hear you had such a positive experience shopping with us online. Thank you for your recommendation and kind words. We truly appreciate your support and look forward to welcoming you back again in the future.
Excellent Experience
Your staff have all been very welcoming and knowledgeable. Cheryl dealt with all of my requests admirably. Making my decision much easier..
22 juli 2026
Omdöme utan inbjudan
Svar från Michael Jones Jeweller
Thank you so much for your lovely review! It's wonderful to know Cheryl was able to assist with all of your requests and help make your decision easier. We'll be sure to pass your kind words on to Cheryl. Thank you for choosing to shop with us, and we look forward to welcoming you back again soon.
LUKE IS THE MAN…..
LUKE MADE THE WHOLE EXPERIENCE SO PLEASANT, AND ITS NOT THE 1st TIME
12 juli 2026
Omdöme utan inbjudan
Svar från Michael Jones Jeweller
Thank you so much for your review! We're delighted to hear Luke made your experience so enjoyable once again. We'll be sure to pass your kind words on to Luke. Thank you for your continued support, and we look forward to welcoming you back again soon.
Mihcael Jones Luxury Jeweller
All my visits to Michael Jones have been great. The colleagues are always welcoming, professional, knowledgeable and helpful. Thank you..
22 juli 2026
Omdöme utan inbjudan
Svar från Michael Jones Jeweller
Thank you so much for your wonderful review! We're delighted to hear that every visit to Michael Jones has been such a positive experience. Thank you for your continued support and kind words. We look forward to welcoming you back again soon.
first time customer
first time customer! not the last time customer! very happy with the services they provided! can i send you to wrap my christmas presents because i never thought i box could look that good
13 juli 2026
Svar från Michael Jones Jeweller
Thank you so much for your fantastic review! We're delighted to hear your first experience with us was such a positive one—and even more pleased to know it won't be your last! Your comments really made us smile, especially about the gift wrapping. We'll be sure to pass your compliments on to the team... although we can't promise they'll be available to wrap all of your Christmas presents!
Thank you for choosing to shop with us. We look forward to welcoming you back again soon.
Good website with easy order process
Good website with easy order process. Excellent communication from seller and courier. Lovely gift wrapping by... Sophie.
I will review the earrings when the wife opens them on her birthday.
15 juli 2026
Svar från Michael Jones Jeweller
Thank you for your wonderful review! We're delighted to hear you found our website easy to use and that the ordering process, communication, and delivery all went smoothly. Sophie will be so pleased to know her gift wrapping was appreciated—we'll be sure to pass on your kind words. We hope your wife loves her earrings when she opens them, and we wish her a very happy birthday! Thank you for choosing to shop with us, and we hope to welcome you back again soon.
Svar från Michael Jones Jeweller
Thank you for your lovely review! We’re delighted to hear you’ve always found our team to be polite and helpful. Providing a friendly and attentive service is very important to us, and we truly appreciate your kind feedback. We look forward to welcoming you back again soon.
See previous message
1 juli 2026
Omdöme utan inbjudan
Svar från Michael Jones Jeweller
Thank you so much for your 5-star review! We truly appreciate your support and are delighted to know you had a great experience with us. We look forward to welcoming you back again soon.
Very welcoming
Very welcoming, friendly and helpful jewellers.
I’ve been extremely happy with the items of jewellery I’ve had repaired and altered.
13 juli 2026
Omdöme utan inbjudan
Svar från Michael Jones Jeweller
Thank you for your lovely review! We're delighted to hear you've continued to trust us with your jewellery repairs and alterations. Creating a welcoming environment and taking great care with every treasured piece is something we're passionate about, so it's wonderful to know you've been so happy with the results. We really appreciate your kind words and look forward to welcoming you back again soon.
Excellent communication all the way…
Excellent communication all the way through the purchase process. The item was supplied exactly as described and on the morning agreed.
6 juli 2026
Svar från Michael Jones Jeweller
Thank you so much for your lovely review! It was an absolute pleasure to assist you, and we're so pleased to hear you were happy with the communication throughout your purchase.
Thank you for choosing Michael Jones Jeweller. We truly enjoyed helping you and hope to have the pleasure of welcoming you back again in the future.
Svar från Michael Jones Jeweller
Thank you for your kind review! We're delighted to hear you received first-class customer service. Your feedback is greatly appreciated, and we look forward to welcoming you back again soon.
I bought my watch from Michael Jones…
I bought my watch from Michael Jones over two decades ago. It was a leaving present. I’ve always returned to have the battery replaced and this time it needed a new strap buckle. I had to wait for the part as it came from Switzerland but when it came was replaced within minutes. I wouldn’t go to other jewellers within the town-they would not provide the same service..
8 juli 2026
Omdöme utan inbjudan
Svar från Michael Jones Jeweller
Thank you for your wonderful review! We're honoured that you've trusted us to care for your watch for more than two decades. It's fantastic to hear that our aftercare service has continued to meet your expectations.
Your loyalty and kind words mean a great deal to us. We look forward to looking after you and your watch for many more to come.
Polite,well informed and helpful.
Polite,well informed and helpful.
The jewellery I took in for repair was very delicate and they said it could be repaired but advised it may not last.
They need not have told me this and could've 'took the money and run' but they didn't.
6 juli 2026
Omdöme utan inbjudan
Svar från Michael Jones Jeweller
Thank you for your kind review! We’re delighted to hear you appreciated the honest advice and care provided by our team. Looking after our customers and their jewellery with transparency is incredibly important to us, especially when dealing with delicate and treasured pieces.
Thank you for trusting us with your repair, and we hope to welcome you back again in the future.
It is always a pleasure to visit…
It is always a pleasure to visit Michael Jones in Northampton, whether it is the Gold Street or Grosvener store. Tom is always extremely helpful as well as being very knowledgeable about the various brands and items..
27 juni 2026
Omdöme utan inbjudan
Svar från Michael Jones Jeweller
Thank you for your wonderful review! We're delighted to hear it's always a pleasure visiting our Northampton stores. Tom will be thrilled to receive your kind feedback, and we'll be sure to pass it on. Thank you for your continued support, we look forward to welcoming you back again soon.
Outstanding customer service
Outstanding customer service
The personnel at this branch are extremely knowledgeable in all items of jewellery especially watches.
You never feel rushed into making a purchase.
26 juni 2026
Omdöme utan inbjudan
Svar från Michael Jones Jeweller
Thank you for your wonderful review! We're delighted to hear you enjoyed such a positive experience with our team. Providing knowledgeable advice in a relaxed, no-pressure environment is something we take great pride in, so it's fantastic to know this came across during your visit. We truly appreciate your feedback and look forward to welcoming you back again soon.
Very friendly service
Very friendly service. Good communication. Fast service.
26 juni 2026
Omdöme utan inbjudan
Svar från Michael Jones Jeweller
Thank you for your lovely review! We're delighted to hear you had such a positive experience with us. It's great to know everything was handled smoothly from start to finish. We really appreciate your feedback and hope to welcome you back again soon.
Exceptional customer service where…
Exceptional customer service where nothing is too much trouble, and you never feel like they're trying to rush you out the door to get to the next client.
20 juni 2026
Omdöme utan inbjudan
Svar från Michael Jones Jeweller
Thank you for your wonderful review! We’re delighted to hear you felt so well looked after. Taking the time to provide a personal and attentive experience is something we value greatly, so it’s fantastic to know this made a difference during your visit. We truly appreciate your feedback and look forward to welcoming you back again soon.
In the small store in Northampton Tom…
In the small store in Northampton Tom was outstanding and he couldn't have been more helpful
He found the perfect Tissot watch that I absolutely love.
He is a credit to your company
Thank you.
20 juni 2026
Omdöme utan inbjudan
Svar från Michael Jones Jeweller
Thank you for your wonderful review! We’re delighted to hear Tom provided such exceptional service and helped you find the perfect watch. He’ll be thrilled to receive your kind feedback, and we’ll be sure to pass it on. Thank you for choosing us, and we hope you enjoy your new Tissot for many years to come.
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