PAC code didn't work even though I did put it in correctly, also product didn't turn up next day and then turned up late the following day.
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Nice and pleasant transaction. Easy to navigate website. Fast delivery. Thank you very much.
Very impressed with the cost of the Vodafone plan and handset. Very pleased that Next Day delivery was achieved (very helpful). Only niggle was a second unwanted sim card (VOXI) was included in th... Se mer
Företaget har svarat
Great company , had the phone 9 months and granddaughter has locked herself out apple cloud, needed an invoice with imei number ,one phone call and kayla most helpfully emailed me invoice in less tha... Se mer
Företagsinformation
Om Metrofone
Skrivet av företaget
At Metrofone we take pride in looking after people's mobile phone needs. We cater to diverse customer preferences with our range of services, including flexible mobile phone contracts, budget-friendly SIM-only options, the latest SIM-free phones and seamless upgrades.
Beyond products, our commitment shines through our exceptional customer service, ensuring assistance at every turn.
UK Based Customer Service
Our friendly customer service team is based in the UK and will work hard to understand your needs and provide a solution.
FREE Next-Day Delivery
Enjoy the added convenience of free-next day delivery when you order before 8 PM. Ensuring you get your handset safely and securely.
Helping Hands
If you need any help making sure you have chosen the right tariff, you can call our UK based customer service team. They are on hand 6 days a week to guarantee you are making the right decision when it comes to purchasing your mobile phone.
UK Based Customer Service
Our friendly customer service team is based in the UK and will work hard to understand your needs and provide a solution.
FREE Next-Day Delivery
Enjoy the added convenience of free-next day delivery when you order before 8 PM. Ensuring you get your handset safely and securely.
Helping Hands
If you need any help making sure you have chosen the right tariff, you can call our UK based customer service team. They are on hand 6 days a week to guarantee you are making the right decision when it comes to purchasing your mobile phone.
Skrivet av företaget
Kontaktuppgifter
KTM Online Ltd, Unit 5, Bracknell Enterprise Centre, , RG12 1NF, BRACKNELL, Storbritannien
- 03339001144
- hello@metrofone.co.uk
- metrofone.co.uk
4,5
Utmärkt
4 tn omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Super quick delivery and great…
Super quick delivery and great communication throughout transaction and shipping i would highly recommend
2 december 2024
Just perfect, sets the standard.
Great price, superfast delivery, very easy to use & navigate the website. Communication excellent, emails give clear contact details, tracking information right to my door. Delivery with DPD likewise was excellent. Will certainly use Metrofone again.
11 december 2024
Relatively easy ordering process
Relatively easy ordering process. Delivery time not too bad. Simple phone call to change over my old number.
1 december 2024
No bs order fone get fone
No bs order fone get fone
Great deals
4th phone threw this company
Going to be ordering another when this contract expires.
3 december 2024
Wonderful service
Wonderful and helpful! Kayla was very professional
11 december 2024
Omdöme utan inbjudan
Easy to navigate and place an order at…
Easy to navigate and place an order at a fantastic price.
Perfect service and phone!💖💖💖
27 november 2024
Omdöme utan inbjudan
Svar kan ha AI-innehållLäs mer
Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.
The monthly cost is too high.
25 november 2024
Svar från Metrofone
Good morning, Ittihad,
I can see you left a 2-star review, and we are sorry that you have not had a better experience with us.
So that we can review what the network have charged you, please send a copy of your bill to hello@fonehouse.co.uk as we do not have access to the bills.
We look forward to hearing from you so that this matter can be resolved. Please do get in touch when you can.
Kindest Regards,
NB
Fast processing with my order so easy…
Fast processing with my order so easy to use too!
29 november 2024
A great experience with Metrofone
A great experience with Metrofone. It was time to upgrade my old Samsung mobile to a new one. I could have wandered down to one of the mobile shops, nice and easy, chatted to someone there and then paid much much more than buying a new phone or setting up a new contract online. A great contract price with Metrofone. A wopping 600gb of data, unlimited calls and texts, flagship samsung s23
mobile for just £26/mth, short 24 month only contract. Apart from the good deal, there was no need to worry about getting a new mobile online as Metrofone were excellent in all respects. Order placed on the Thursday, received less than 24hrs later. Porting of old number to new phone (which was my main worry) was seamless and well informed between metrofone and my new network provider three. All done in a couple of days. Trade in of my old phone no problem at all. Simple free packaging with label sent after a few days giving me a chance to finish transferring data from old to new phone. Not much else to say really, a very slick transfer, well informed and carefully taken care of. Don't be worried about buying online, all perfectly delivered by metrofone.
21 november 2024
Ordered phone online
Ordered phone online, confirmation order email received promptly, phone delivered very quickly, will recommend to all ! thanks
27 november 2024
Its such a trustable company
26 november 2024
Great service
Great service, they don't waste your time, very clear for what they need when applying for a monthly plan, also better offers than going straight to the mobile network company, pretty good on time delivery... thanks!
18 november 2024
Very straightforward process and I had…
Very straightforward process and I had the money in my account the next day. I received the full amount quoted - no quibbling
20 november 2024
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Företag kan be sina kunder om omdömen via automatiska inbjudningar. Dessa omdömen markeras som verifierade för att visa att det handlar om verifierade upplevelser.
Läs mer om andra typer av omdömen.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
Här är 8 tips på hur man kan skriva omdömen på bästa sätt.
Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.