Great reformer SPX at home elevated....The rollers however seem to be slowly disintigrating causing me to clean debris of the rails everyday. I would like to find out the cause... they must be aware o... Se mer
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Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
My products were shipped as requested, with a delayed delivery due to travel. Appreciated that. I am wanting to attend an in-class CEC workshop for V2 Max Professional reformer. It's been hard to ge... Se mer
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The slowest delivery ever. We ordered and paid upfront on 1st March, delivery late July! No updates until we started complaining every few weeks. It seems they have expanded quickly without hiring en... Se mer
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I had the pleasure of working with Akash Patel (Sales Manager for Eastern USA) when I ordered my SPX Max Reformer bundle with Vertical Frame. He made it so easy and smooth. I have taken reformer class... Se mer
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Företagsinformation
Skrivet av företaget
Merrithew® is the industry leader in mindful movement. Driven by the latest research, we’ve been innovating our fitness equipment and education for the past 30 years to deliver safe, effective and premium solutions to our partners so they can bring the benefits of mindful movement to people around the world. Merrithew education and equipment are sought-after by clients across industries the world over, from fitness and wellness to rehab, health care, hospitality and more. Merrithew has trained more than 65,000 partners worldwide in mind-body movement. Our premium Pilates program, STOTT PILATES®, is one of the most sought-after training modalities in the industry. Merrithew has dedicated more than 30 years to building, crafting and perfecting high-quality exercise equipment for professional and personal use. Using the highest quality materials and finest manufacturing processes in the industry, our equipment is versatile, durable and built to last, and is used by fitness and health care professionals around the world. Our care and craftsmanship are evident in every detail.
Leaders in Mindful Movement™
Skrivet av företaget
- Quality Pilates equipment and world-class education
- Merrithew education and equipment are sought-after by clients across industries the world over, from fitness and wellness to rehab, health care, hospitality and more.
Kontaktuppgifter
500-2200 Yonge Street , M4S2C6, Toronto, Kanada
- 1-800-910-0001
- marketing@merrithew.com
- merrithew.com
4,3
Utmärkt
789 omdömen
Har besvarat 91 % av sina negativa omdömen
Svarar vanligtvis inom 1 vecka
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Svar från Merrithew®
Thank you for the 5 star review. We are so happy that you are pleased with your Merrithew experience. If we may be of any assistance, please do not hesitate to let us know.
Great communication with Ken regarding…
Great communication with Ken regarding my needs and so far the shipping experience was fast and efficient- we hope to be getting our new equipment in a couple of days and anticipate the quality to be top notch!
30 augusti 2024
Svar från Merrithew®
Thank you for the great review Judith. Ken is a definite asset to our team. If we may be of assistance upon your shipment's arrival, please do not hesitate to reach out.
Your customer service is non existent
Your customer service is non existent. I called, emailed, filled the info form on the web and no communication on your part. Over priced equipment and no service available for maintenance.
30 augusti 2024
Svar från Merrithew®
Thank you for sharing ur commenys. We hope you have had the chance to review our reply to you via email. If we may be of additional addistance, please do not hesitate to let us know.
Merrithew Customer Service Made It Right
My order was delayed do to shipping mixup/logistics. Merrithew went above and beyond to make things right. I really appreciate a company with an excellent product and great customer service.
25 augusti 2024
Omdöme utan inbjudan
Svar från Merrithew®
Thank you so much for the positive review Laurie. We are so pleased that after the initial issues everything has been worked out.
if we may be of any additional assistance, please do not hesitate to let us know.
Svar från Merrithew®
Hi Shirley, Thank you for the 5 star review. We are so pleased you have shared your positive experience with others. If we may be of any additional assistance, please do not hesitate to let us know.
An excellent shopping experience
Konstantin Fliegel replied promptly and organized everything just as we had arranged. The costs were exactly within the budget he had estimated. Our Pilates Reformer was delivered in perfect condition and fully assembled. We are very pleased!
23 augusti 2024
Svar från Merrithew®
Hi Patrick, Thank you for the amazing 5 star review. We are so very glad that you had such a great experience. If we may be of any additional assistance, please do notnhesitate to let us know.
Something needs to be fixed.
I ordered my reformer mid-July. After I approved the shipping costs I never heard another word. I emailed multiple time to check on my order. I was brushed off and ignored. My area rep was of no help. He let my order get shuffled around. I expect more from a company I invested so much money in. I was about to cancel my order and purchase a reformer from another company.
23 augusti 2024
Svar från Merrithew®
Hello Kyle,
We are sorry to hear of the issue you ahve experienced. We have sent you a direct message to address it with you. We look forward to your reply.
AR at Pilates Movemnt Studio
Stephanie Crank is a wonderful IT. She was patient, thorough and made it a great experience!
14 augusti 2024
Svar från Merrithew®
Dear Stephanie, this review made our day! Thank you for the 5-star rating – it’s much appreciated. We’re glad that you enjoyed your training with your IT. If you have any additional comments or questions, please feel free to reach out to our Education Team directly at EducationAdmin@merrithew.com
Whenever I purchase my Pilates…
Whenever I purchase my Pilates equipment from Merrithew, the sales manager Ken Witt-Yates helps me a lot.
He takes care of needs of customers rapidly and professionally.
22 augusti 2024
Svar från Merrithew®
Thanks for the great review Sia. We agree that Ken is fantastic! If we may be of additional assistance, please do not hesitate to let us know.
Svar från Merrithew®
Thank you for the 5 star review Morena. We are so happy you had a great experience. If we may be of additional assistance, do not hesitate to reach out.
Too expensive!!!
The quality is ok but book is way too expensive. You pay 1000’s for the class and then Merrithew traps you in to spend more on the book. Then the testing fees. It is a money making scam.
17 augusti 2024
Svar från Merrithew®
Thank you for taking the time to share your feedback. Merrithew takes pride in the quality of its printed materials and the Education our students receive. The manuals are known as the most comprehensive in the industry and we have also translated them into many languages for our instructors, globally. We will have a member of our Education team contact you to discuss your concerns further, but please feel free to reach out to us directly at 1-800-910-0001 ext. 250 or via email at retail@merrithew.com if you have any questions or need any assistance in the meantime.
Worked with Merrithew for 10 years
I have worked with Merrithew gear for almost 10 years now.
I opened a new studio and of course I ordered the gear for the new place.
Why change the winning team. :)
19 juli 2024
Svar från Merrithew®
Thank you so much for the amazing review! We love to hear our customers are so happy with the Merrithew equipment and their overall experience. Please do not hesitate to reach out if we may be of additional assistance.
Amazing quality reformer box
From ordering to receiving the product was outstanding.
The box is beautifully made, comfortable and elegant.
8 augusti 2024
Svar från Merrithew®
Thank you for the wonderful review Nathalie. We are so pleased that you are happy with your new Reformer Box. If we may be of additional assistance, please do not hesitate to let us know.
Great except I had to wait a while at…
Great except I had to wait a while at the warehouse while my order was being put together.
10 augusti 2024
Svar från Merrithew®
Thank you for the 5 star review. We definitely appreciate it. if we may be of additional assistance, please do not hesitate to let us know.
The experience was OUTSTANDING
The experience exceeded my expectations. I could not have hoped for a better experience.
2 augusti 2024
Svar från Merrithew®
Thank you Barbara for the stellar review. we definitely appreciate you sharing your experience with others. If we may be of any assistance, please do not hesitate to reach out.
Svar från Merrithew®
Hi Debbie - thank you for the great review - we definitely appreciate it. If you have any other questions or concerns, please do not hesitate to let us know.
Svar från Merrithew®
Hi Yasuko, Thank you for the positive feedback and 5-star rating!
I love my new mat!
30 juli 2024
Svar från Merrithew®
Thank you for the 5-star rating Larissa! We are thrilled to hear you love the Deluxe Pilates Mat!
Svar från Merrithew®
They you for the 5 star review Shobha. We are thrilled that you are pleased with your new reformer.
Great customer support and service
2 augusti 2024
Svar från Merrithew®
Thank you for the 5 star review Yamilet! We truly appreciate you sharing your experience. If we may be of additional assistance, please do not hesitate to let us know.
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