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Mercury Fiber Omdömen 175

•
TrustScore 4 av 5

4,0

Internetoperatör
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Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer

För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer

Det här tycker kunderna

Betygsatt 1 av 5 stjärnor

I've been watching this company for almost a year while I do network research. Their prices are listed as their "lowest ever" when if internet speed is taken into consideration, their prices have ju... Se mer

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Betygsatt 5 av 5 stjärnor

Mercury Fiber. Their customer service was excellent, and the team was very helpful and responsive. A special thanks to Colin Loker in management for taking the time to assist and make sure everything... Se mer

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Betygsatt 5 av 5 stjärnor

Customer service was excellent from start to finish. Installation day was coming up and communication was excellent. Installer was on time, courteous, respectful to my home & property and couldn’t be... Se mer

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Betygsatt 5 av 5 stjärnor

Their response time to outages is so quick everytime. I have only had to make a few service requests. Over the phone and in person their service is excellent!

Företagsinformation

  1. Internetoperatör

Om Mercury Fiber

Skrivet av företaget

From the Great Lakes shoreline to the heart of the Midwest, Mercury Fiber is connecting communities with ultra-fast, dependable fiber-optic internet that is built for today and ready for tomorrow. We believe reliable broadband is not just a luxury, it is a lifeline for work, education, healthcare, entertainment, and staying close to the people and things that matter most.

Our mission is to bring big-city speeds to small-town America, bridging the digital divide and opening new opportunities for the families, students, and businesses we serve. Whether you are a remote worker, a gamer, a streaming enthusiast, or a business owner relying on cloud-based tools, Mercury Fiber delivers the speed, stability, and customer care you deserve.

Where We Serve

We proudly offer service across Indiana, Kansas, Michigan, Ohio, and Missouri, focusing on small towns, rural neighborhoods, and growing suburban areas. From the welcoming main streets of communities like Knox, IN, to the lakeside charm of Marshall County, to neighborhoods surrounding our hometown of Topeka, KS, and across hardworking communities in Missouri and Ohio’s farm country, we are delivering next-generation fiber where it is needed most.

Why Choose Mercury Fiber

  • No Data Caps - Stream, game, and work without limits, even with multiple devices online at once.
  • Symmetrical Upload & Download Speeds - Perfect for video conferencing, large file transfers, and competitive gaming.
  • Whole-Home Wi-Fi with Wi-Fi 6 - Strong, consistent coverage and advanced network security for every connected device.
  • Local Customer Support - Friendly, knowledgeable team members based in the communities we serve.
  • Free Standard Installation - Get connected quickly and professionally with no hidden setup fees.

Building Stronger Communities

Every Mercury Fiber installation is a step toward a stronger, more connected community. Our high-speed internet service helps:

  • Students access online learning resources and virtual classrooms without buffering.
  • Entrepreneurs grow their businesses, reach new markets, and serve customers efficiently.
  • Families enjoy seamless streaming, gaming, and smart home connectivity.
  • Rural and suburban economies thrive with modern digital infrastructure.

Ready for better internet? Start by checking availability, explore our current internet specials, and choose the plan that fits your needs, then we will handle the rest with fast, professional installation. Already a Mercury Fiber customer? Share your experience and help your neighbors discover the benefits of reliable, high-speed fiber internet.

Kontaktuppgifter

4,0

Bra

TrustScore 4 av 5

175 omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Har besvarat 92 % av sina negativa omdömen

Svarar vanligtvis inom 2 veckor

Så använder företaget Trustpilot

Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

Företag på Trustpilot får inte erbjuda incitament eller betala för att dölja omdömen. Omdömen är enskilda användares åsikter och inte Trustpilots åsikter. Läs mer
Betygsatt 4 av 5 stjärnor

Ok internet

When it worked in recent years it was good. Dependability was less of an issue as in the past but still not without problems. Certainly better than in the years prior to 2022

28 februari 2025
Betygsatt 3 av 5 stjärnor

Great service when it is working right…

Great service when it is working right but frequent speed losses that require rebooting the router

As far as tech support they have all been great and solved the issue which is usually telling me to reboot the router which should not be happening in a reliable system

25 februari 2025
Betygsatt 5 av 5 stjärnor

Best service I ever had

Best service I ever had. Moved to another rural area and I couldn’t get a signal. So had to go with another company. They overcharge and service is t as good. I’ve recommended Mercury to everyone

28 februari 2025
Betygsatt 5 av 5 stjärnor

Pretty much on top of things

Pretty much on top of things. Seems to be working nicely. No real problems lately.

I would suggest use an answering service
for after hours and weekend calls. Calling
and getting a recording of the workng hours
really help to see if there is an outage4 or
my station acting.

Other wise no complaints, staff is great.

steve

23 april 2024
Betygsatt 2 av 5 stjärnor

Customer Service workers are great

Customer Service workers are great. However, repeated interference issues. The credit process for down time was not the best. It also took nearly two months to determine the actual issue. Now that it is up and running, I still hear others in the house state it does not work for gaming 85% of the time. I have had these services for over a year now.

1 juli 2024

Detta är Trustpilot

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