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memorygram.com Omdömen 111

TrustScore 4.5 av 5

4,3

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Det här tycker kunderna

Betygsatt 4 av 5 stjärnor

We had great customer service trying to finish our book. We got several extensions to edit stories and put in our pictures. Quick email responses helped us continue the process when we had some edi... Se mer

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Betygsatt 5 av 5 stjärnor

I had some trouble initially trying to sign into my Memory Book. This was due to my total user error and it had nothing to do with the application. I reached out to Customer Service via a phone call a... Se mer

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Betygsatt 5 av 5 stjärnor

This company is has amazing customer service! I had many questions, and they were quick to respond and so helpful. I cant wait to finish the book, as I know it will be a beautiful legacy for our fam... Se mer

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Betygsatt 5 av 5 stjärnor

I was so excited to get the opportunity to create my very own book filled with my favorite memories. I received this gift from our daughters. I honored my husband, daughters, grandchildren, parents, s... Se mer

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Företagsinformation

  1. Programvaruföretag
  2. Bokförläggare
  3. Gravör

Skrivet av företaget

Preserving family stories through keepsake books, QR Medallions, and professional biography services ❤️ BBB Accredited & Backed by Howie Mandel 🇺🇸 Based in Austin, TX


Kontaktuppgifter

4,3

Utmärkt

TrustScore 4.5 av 5

111 omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Har besvarat 81 % av sina negativa omdömen

Svarar vanligtvis efter mer än 1 månad

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Betygsatt 5 av 5 stjärnor

Great memory keeper!

We decided to gift this for my Dad's 70th birthday! He is the man who has everything and we wanted to be able to gift him a keepsake. Memorygram was really use to use and they gave great suggestions and guidance on what questions to ask. You do need to make sure you keep up with the schedule though, as I wasn't noticed when I needed to add more questions to the schedule. Overall, they were great to work with and I'm looking forward to seeing the end product!

29 april 2026
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What a wonderful 70th birthday gift for the man who has everything! There is truly nothing more meaningful than a keepsake filled with his own stories and memories. We appreciate the honest feedback about the scheduling notifications and will make sure that gets passed along to our team. We cannot wait for you and your dad to see the finished product!

With Gratitude, The Memorygram Team

Betygsatt 5 av 5 stjärnor

I've had a chance to read my memorygram…


I've had a chance to read my memorygram book and I'm thrilled with the finished product! All my stories printed so beautifully. I'm very pleased with my whole memorygram experience. Someone at hellomemorygram (customer service) was always available to help when I had questions or concerns. I highly recommend using memorygram to record your personal or family history. It is truly a fun, happy experience.

6 mars 2026
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Barbara, this makes us so happy to hear! There is nothing quite like holding your finished book and seeing all of your stories printed beautifully on the page. We are so glad our team could be there whenever you needed them and that the whole experience felt fun and joyful. Thank you so much for the kind words and the recommendation!

With Gratitude, The Memorygram Team

Betygsatt 5 av 5 stjärnor

We were needing to split our parents…

We were needing to split our parents stories for various reasons and customer service made the process easy.

24 april 2026
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We are so glad our team could make that process smooth and stress-free for your family! Preserving your parents' stories in just the right way is so important, and we were happy to help make it happen. Thank you for taking the time to share this!

With Gratitude, The Memorygram Team

Betygsatt 5 av 5 stjärnor

The Memorygram folks are VERY…

The Memorygram folks are VERY responsive and VERY attentive! They sincerely desire to produce a finished product that will be cherished down through the generations.

24 april 2026
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Zach, thank you so much for this! Helping families create something that will be cherished for generations truly is the heart of everything we do. We are so glad that came through in your experience with us!

With Gratitude, The Memorygram Team

Betygsatt 5 av 5 stjärnor

Great Customer Service

Great Customer Service! I requested quick shipping for an upcoming memorial service. Customer service responded quickly and sent a very sweet email following up.

23 april 2026
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We are so glad we could come through for you during such an important and tender time. It meant a lot to us to be able to play a small part in honoring your loved one's memorial service. Thank you for trusting us when it mattered most.

With Gratitude, The Memorygram Team

Betygsatt 5 av 5 stjärnor

I did not understand some parts of…

I did not understand some parts of memorygram so I contacted support. They replied back with quickly with answers that explained what I needed to do. There was a new format rolled out but I want able to find my entries already made. They changed it to the previous format fit me. They are easy to work with.

9 oktober 2025
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Virginia, we are so glad our team could get you sorted out quickly and make sure none of your hard work was lost in the process! That is exactly the kind of support we want every customer to feel. Thank you for your patience and for the kind words!

With Gratitude, The Memorygram Team

Betygsatt 5 av 5 stjärnor

The customer service is excellent

The customer service is excellent. They walked me through the process and helped me get everything done in the timely fashion.

15 april 2026
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Danyell, we are so glad our team could walk you through everything and help get it all done in time! That is exactly the experience we want every customer to have. Thank you so much for the kind words!

With Gratitude, The Memorygram Team

Betygsatt 5 av 5 stjärnor

I got Memorygram as a gift for my…

I got Memorygram as a gift for my family and it honestly turned out better than I expected. The whole process was really simple, and seeing everyone’s stories, photos, and even hearing their voices all in one place was pretty special. It’s one of those things you don’t realize how much it means until you have it. Definitely something I’d recommend if you want a meaningful, lasting gift.

16 april 2026
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This is exactly what we love to hear! There is something really special about the moment it all comes together, and you realize what you have created. Stories, photos, and voices all in one place is a gift that truly lasts forever. Thank you so much for sharing this and for the wonderful recommendation!

With Gratitude, The Memorygram Team

Betygsatt 5 av 5 stjärnor

Customer service was superior,

Customer service was superior,
Very responsive to inquiries for help and followed up to make sure I received the appropriate help%

23 april 2026
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Pat, thank you so much for the kind words! Being responsive and making sure every question gets a real answer is something we take a lot of pride in. We are so glad that came through for you. Enjoy your book!

With Gratitude, The Memorygram Team

Betygsatt 5 av 5 stjärnor

Amazing experience

Amazing experience, couldn’t be happier!

21 april 2026
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Thank you Yaz, short and sweet and it means the world to us! We are so glad you had an amazing experience and we hope you enjoy your finished product for years to come!

With Gratitude, The Memorygram Team

Betygsatt 4 av 5 stjärnor

Memorygram was the gift that keeps on giving!…

Memorygram was a gift I gave to my mom for Mother's Day one year but it ended up being a gift back to me. It gave us an a opportunity to talk about her stories, space for her to share her memories, and now it will be a book my family treasures for years to come.
The book turned out great, and I loved how customizable it was choosing the question prompts we wanted and uploading pictures to go with each story. It turned out better than I expected!
The online platform wasn't always intuitive for my mom, but as the account holder I could log in and make changes and help her troubleshoot problems. And memorygram support or FAQ were helpful when needed.
I would highly recommend this site and am so glad I purchased this gift for my mom and our whole family, it was well worth the cost and effort.

21 april 2026
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What a beautiful way to put it, a gift that became a gift right back. That is exactly the kind of experience we hope every family has with Memorygram. We are so glad the book turned out better than expected and that it gave you and your mom such a meaningful way to connect over her stories. Thank you for the honest feedback about the platform navigation as well, that helps us keep improving. Your whole family is going to treasure that book for generations!

With Gratitude, The Memorygram Team

Betygsatt 5 av 5 stjärnor

Wonderful gift idea

I loved my experience using Memorygram to help document my Mom's story. It gave me options for using their suggested questions or developing my own, it was super easy to rearrange the order of the questions, and to add or remove questions. I think the feature I loved the most was the ability to record answers to the questions and then edit the transcription, if needed. I also loved the ability to add photos to the story and everything was included in one price. I can't wait to present the book to my Mom on Mother's Day. This was a great way to document her story, in her own words, while learning about her life.

17 april 2026
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What a beautiful Mother's Day gift this is going to be! There is something so special about capturing her story in her own words and her own voice, and it sounds like you put so much love and care into every detail. We cannot wait for her to open it. Thank you so much for sharing this, Marian, and happy early Mother's Day to your mom!

With Gratitude, The Memorygram Team

Betygsatt 5 av 5 stjärnor

Very satisfied

Very satisfied. They are great to work with. My daughter got this for my 86 year old mother for Christmas. She enjoyed making the story. The books turned out great and the family loved them. Customer service would get a 10 if I could give it to them.

26 februari 2026
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Another 10 out of 10, we are so grateful! What a beautiful Christmas gift for your mother, and how special that her stories are now something the whole family can hold onto and treasure. At 86 years young, those stories are truly priceless. Thank you so much for trusting Memorygram with something this meaningful!

With Gratitude, The Memorygram Team

Betygsatt 5 av 5 stjärnor

Graduation Book

Memorygram gave my family and me a way to give encouragement to my daughter before she goes to college! We just bought it and plan to give it to her before she heads off to ASU!

14 april 2026
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What a wonderful and unique way to send your daughter off to ASU surrounded by the love and encouragement of her whole family! We hope she treasures every single word as she starts this exciting new chapter. Go Sun Devils, and congratulations to her!

With Gratitude, The Memorygram Team

Betygsatt 5 av 5 stjärnor

Understanding and Kind!

Our daughter gifted me an Memorygram for Christmas. I was excited to leave this gift to my posterity! I was about half-way finished when life gave me several family challenges! These challenges caused me not to be able to finish! I thought my book would go only half finished! My daughter called the staff at Memorygram and they were not just helpful but kind and understanding! They were quick to assist us with this problem, and I am going to be able to finish my book!! On the process of writing the book, I found it to be both easy and fun! The reflections on the stories brought me many hours of happiness, something that I might not have took the time to do, if it were not for writing the book! I give Memorygram my highest recommendation. I have faith they will treat anyone with the same dignity and respect that they have given to me! I want to Thank them for this opportunity!!

10 april 2026
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This truly warmed our hearts. Life has a way of throwing unexpected challenges at us, and we are so glad we could give you the grace and space to finish your book the way it deserved to be finished. The fact that the process itself brought you so many hours of happiness means everything to us. Your posterity will treasure this more than you know. Thank you so much for your kind words and your trust in us!

With Gratitude, The Memorygram Team

Betygsatt 5 av 5 stjärnor

The Memorygram Legacy Book is such a…

The Memorygram Legacy Book is such a meaningful and well-designed way to preserve life stories and memories. The guided prompts make it incredibly easy to get started, and over time it turns into something truly special. I love how it brings together stories, photos, and even audio into one beautiful keepsake. The final book is high quality and feels like something that will be cherished for generations. It is a thoughtful gift and an amazing way to capture and celebrate a life.

9 april 2026
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What a beautiful way to describe exactly what we set out to create. Stories, photos, and audio all woven together into something that will be cherished for generations is truly the heart of what Memorygram is all about. Thank you so much for the kind words and for taking the time to share this. We hope the book brings joy for many years to come!

With Gratitude, The Memorygram Team

Betygsatt 5 av 5 stjärnor

Thanks for a great book

The format was easy to follow and I enjoyed being able to right and then stop for awhile to think about things. It allowed me to go back and add things to the story easily. I especially enjoyed the new voice regarding auto fill part of memorygram. I am helping my 92 year old mother with her book and it has been so much easier for her to just talk and record her stories. Thanks for a great experience.

9 april 2026
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Helping your 92-year-old mother capture her stories by simply talking and recording them is such a beautiful gift, and we love hearing that the voice feature made that possible for her. Those stories are absolutely priceless, and we are so glad Memorygram could make the process feel easy and enjoyable for both of you. Thank you so much for sharing this!

With Gratitude, The Memorygram Team

Betygsatt 5 av 5 stjärnor

Helpful and responsive

Once I purchased the books, everything went wild in our lives. Four hospitalizations and a software update that merged three books in one made for a crazy ride, but Memorygram support was wonderful. They responded quickly to emails, helped get us back on track and ensured we had time to complete the books. The suggested questions are extensive and helpful and the audio record feature is amazing for my grandmother who is not well enough to type. I have no doubt these books are going to be a treasure for years to come.

3 april 2026
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What a journey you have been on, and we are so sorry for everything your family has been navigating. We are truly glad our team could be a steady and supportive presence through such a difficult time and help get everything back on track. The fact that your grandmother could share her stories through the audio feature, even through everything, is something her family will hold onto forever. We cannot wait for you to have those books in your hands. Wishing your family so much love and healing.

With Gratitude, The Memorygram Team

Betygsatt 5 av 5 stjärnor

Memorygram is Great!

The concept is great! The construction of the application/program is excellent! I enjoyed the experience much more than i ever would have thought possible! Everybody should do this!!!

6 april 2026
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We love the enthusiasm, and honestly, we could not agree more! There is something about sitting down with your own stories that surprises almost everyone who tries it. Thank you so much for the kind words and for spreading the word. It truly means everything to us!

With Gratitude, The Memorygram Team

Betygsatt 5 av 5 stjärnor

My husband purchased this amazing gift

My husband purchased this amazing gift, I set up but never started the process of writing my book. I contacted customer service and they’ve been amazing in assisting me and giving me all the information I need to continue and be able to fully get all th benefits of this amazing gift.

6 april 2026
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What a wonderful gift your husband gave you, and we are so glad our team could help you feel confident and ready to dive in! The best part is still ahead of you. We cannot wait for you to see what your stories look like all together in one beautiful book. Enjoy every moment of the process!

With Gratitude, The Memorygram Team

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