We had great customer service trying to finish our book. We got several extensions to edit stories and put in our pictures. Quick email responses helped us continue the process when we had some edi... Se mer
Företaget har svarat

Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
We had great customer service trying to finish our book. We got several extensions to edit stories and put in our pictures. Quick email responses helped us continue the process when we had some edi... Se mer
Företaget har svarat
I had some trouble initially trying to sign into my Memory Book. This was due to my total user error and it had nothing to do with the application. I reached out to Customer Service via a phone call a... Se mer
Företaget har svarat
This company is has amazing customer service! I had many questions, and they were quick to respond and so helpful. I cant wait to finish the book, as I know it will be a beautiful legacy for our fam... Se mer
Företaget har svarat
I was so excited to get the opportunity to create my very own book filled with my favorite memories. I received this gift from our daughters. I honored my husband, daughters, grandchildren, parents, s... Se mer
Företaget har svarat
Preserving family stories through keepsake books, QR Medallions, and professional biography services ❤️ BBB Accredited & Backed by Howie Mandel 🇺🇸 Based in Austin, TX
Har besvarat 81 % av sina negativa omdömen
Svarar vanligtvis efter mer än 1 månad
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
We decided to gift this for my Dad's 70th birthday! He is the man who has everything and we wanted to be able to gift him a keepsake. Memorygram was really use to use and they gave great suggestions and guidance on what questions to ask. You do need to make sure you keep up with the schedule though, as I wasn't noticed when I needed to add more questions to the schedule. Overall, they were great to work with and I'm looking forward to seeing the end product!

Svar från memorygram.com
I've had a chance to read my memorygram book and I'm thrilled with the finished product! All my stories printed so beautifully. I'm very pleased with my whole memorygram experience. Someone at hellomemorygram (customer service) was always available to help when I had questions or concerns. I highly recommend using memorygram to record your personal or family history. It is truly a fun, happy experience.

Svar från memorygram.com
We were needing to split our parents stories for various reasons and customer service made the process easy.

Svar från memorygram.com
The Memorygram folks are VERY responsive and VERY attentive! They sincerely desire to produce a finished product that will be cherished down through the generations.

Svar från memorygram.com
Great Customer Service! I requested quick shipping for an upcoming memorial service. Customer service responded quickly and sent a very sweet email following up.

Svar från memorygram.com
I did not understand some parts of memorygram so I contacted support. They replied back with quickly with answers that explained what I needed to do. There was a new format rolled out but I want able to find my entries already made. They changed it to the previous format fit me. They are easy to work with.

Svar från memorygram.com
The customer service is excellent. They walked me through the process and helped me get everything done in the timely fashion.

Svar från memorygram.com
I got Memorygram as a gift for my family and it honestly turned out better than I expected. The whole process was really simple, and seeing everyone’s stories, photos, and even hearing their voices all in one place was pretty special. It’s one of those things you don’t realize how much it means until you have it. Definitely something I’d recommend if you want a meaningful, lasting gift.

Svar från memorygram.com
Customer service was superior,
Very responsive to inquiries for help and followed up to make sure I received the appropriate help%

Svar från memorygram.com
Memorygram was a gift I gave to my mom for Mother's Day one year but it ended up being a gift back to me. It gave us an a opportunity to talk about her stories, space for her to share her memories, and now it will be a book my family treasures for years to come.
The book turned out great, and I loved how customizable it was choosing the question prompts we wanted and uploading pictures to go with each story. It turned out better than I expected!
The online platform wasn't always intuitive for my mom, but as the account holder I could log in and make changes and help her troubleshoot problems. And memorygram support or FAQ were helpful when needed.
I would highly recommend this site and am so glad I purchased this gift for my mom and our whole family, it was well worth the cost and effort.

Svar från memorygram.com
I loved my experience using Memorygram to help document my Mom's story. It gave me options for using their suggested questions or developing my own, it was super easy to rearrange the order of the questions, and to add or remove questions. I think the feature I loved the most was the ability to record answers to the questions and then edit the transcription, if needed. I also loved the ability to add photos to the story and everything was included in one price. I can't wait to present the book to my Mom on Mother's Day. This was a great way to document her story, in her own words, while learning about her life.

Svar från memorygram.com
Very satisfied. They are great to work with. My daughter got this for my 86 year old mother for Christmas. She enjoyed making the story. The books turned out great and the family loved them. Customer service would get a 10 if I could give it to them.

Svar från memorygram.com
Memorygram gave my family and me a way to give encouragement to my daughter before she goes to college! We just bought it and plan to give it to her before she heads off to ASU!

Svar från memorygram.com
Our daughter gifted me an Memorygram for Christmas. I was excited to leave this gift to my posterity! I was about half-way finished when life gave me several family challenges! These challenges caused me not to be able to finish! I thought my book would go only half finished! My daughter called the staff at Memorygram and they were not just helpful but kind and understanding! They were quick to assist us with this problem, and I am going to be able to finish my book!! On the process of writing the book, I found it to be both easy and fun! The reflections on the stories brought me many hours of happiness, something that I might not have took the time to do, if it were not for writing the book! I give Memorygram my highest recommendation. I have faith they will treat anyone with the same dignity and respect that they have given to me! I want to Thank them for this opportunity!!

Svar från memorygram.com
The Memorygram Legacy Book is such a meaningful and well-designed way to preserve life stories and memories. The guided prompts make it incredibly easy to get started, and over time it turns into something truly special. I love how it brings together stories, photos, and even audio into one beautiful keepsake. The final book is high quality and feels like something that will be cherished for generations. It is a thoughtful gift and an amazing way to capture and celebrate a life.

Svar från memorygram.com
The format was easy to follow and I enjoyed being able to right and then stop for awhile to think about things. It allowed me to go back and add things to the story easily. I especially enjoyed the new voice regarding auto fill part of memorygram. I am helping my 92 year old mother with her book and it has been so much easier for her to just talk and record her stories. Thanks for a great experience.

Svar från memorygram.com
Once I purchased the books, everything went wild in our lives. Four hospitalizations and a software update that merged three books in one made for a crazy ride, but Memorygram support was wonderful. They responded quickly to emails, helped get us back on track and ensured we had time to complete the books. The suggested questions are extensive and helpful and the audio record feature is amazing for my grandmother who is not well enough to type. I have no doubt these books are going to be a treasure for years to come.

Svar från memorygram.com
The concept is great! The construction of the application/program is excellent! I enjoyed the experience much more than i ever would have thought possible! Everybody should do this!!!

Svar från memorygram.com
My husband purchased this amazing gift, I set up but never started the process of writing my book. I contacted customer service and they’ve been amazing in assisting me and giving me all the information I need to continue and be able to fully get all th benefits of this amazing gift.

Svar från memorygram.com
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Företag kan be sina kunder om omdömen via automatiska inbjudningar. Dessa omdömen markeras som verifierade för att visa att det handlar om verifierade upplevelser.
Läs mer om andra typer av omdömen.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
Här är 8 tips på hur man kan skriva omdömen på bästa sätt.
Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.