Ho acquistato una console trimui brick pro. Arrivato tutto in tempi rapidi, ben imballato e funzionante. Dopo pochi giorni la schermo si è rotto internamente. L’assistenza mi ha sostituito il... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
I ordered 2 handheld devices on 2 separate occasions to Europe after 1st of july and both arrived well packaged. The best part was of course that were no extra or hidden costs. All costs were shown at... Se mer
Even though I made a purchase and had something missing from my order. I contacted customer services and they sent the missing item. It arrived and everything was very efficient and easy. I highly rec... Se mer
This game console has games from the very first console I ever owned, the Colecovision! I am super pleased with the build quality too. It looks and feels as though its an SNES handheld. Sharp. I am pl... Se mer
Företagsinformation
Skrivet av företaget
Mechdiy carefully curated a selection of brands that shared their vision. Powkiddy, Miyoo, ANBERNIC, and Trimui all fit the bill, offering a range of retro handheld game consoles that could transport people to a simpler time. Our mission is to help people find the original happiness that they had been missing. We believed that happiness didn't come from the latest technology or the most expensive gadgets, but from the simple pleasure of playing a classic game on a retro handheld console. We take pride in their excellent customer service, which ensures that every customer is satisfied with their purchase. We are always available to answer any questions and provide support to their customers, so they can enjoy their retro gaming experience to the fullest!
Kontaktuppgifter
Room 1101d, 11 / F, Lishi Sun Plaza, 28 Canton Road, Tsim Sha Tsui, Kowloon,Hong Kong, 999077, HongKong, Kina
- 2802 9533
- service@mechdiy.com
- mechdiy.com
4,6
Utmärkt
531 omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Har besvarat 78 % av sina negativa omdömen
Svarar vanligtvis inom 24 timmar
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Great software
Great software, ordered a couple of times, had a small issue with delivery which was not the companies fault , had quick responses and once time has passed a little they sent a replacement card by priority mail.
14 juni 2025
Omdöme utan inbjudan
Fast and Friendly Service
I placed two separate orders and they were shipped very quickly. I had a small issue and contacted tech support and they were awesome! They were quick to respond and resolved my issue in a fast and courteous manner. I am super happy with MechDIY and will happily buy from them again!
13 juni 2025
Omdöme utan inbjudan
Excellent customer service!
Excellent customer service. I am extremely satisfied with the product as well.
11 juni 2025
Omdöme utan inbjudan
Really good console and fast shipment
Really good console, and really fast shipment. Received in less 8 days
5 maj 2025
Helpful support team and product…
Helpful support team and product arrived quickly in perfect condition
4 maj 2025
Recommend
User support 5/5 . Working day and night for an optimal User experience.
My Device came fast and excellent packaged.
Deals every day, personalized code for you to use.
7 maj 2025
Mechdiy sempre una garanzia
Esperienza eccellente. Ho acquistato diversi prodotti e mi sono trovato sempre bene. Complimenti Mechdiy!
4 maj 2025
I was a hassle of a customer but they were amazing 😻
I was a hassle of a customer requesting multiple changes after already getting my request for an extra item since i forgot my coupon code and they not only made the changes but but i changes it again to a Pikachu theme they came through and i was really concerned. They answered all my questions and were very respectful im so impressed with the final product i had a custom metal miyoo mini v4. Im in love and if they launch a miyoo mini flip metal ill get that too! 😆😁😀👍💖😎 Shipping was a bit slow but its from China and prices were reasonable for a from scratch product!
15 maj 2025
Omdöme utan inbjudan
Delay…
The delivery took a while to arrive due to the courier chosen by their logistics provider, which they couldn't control. Despite the delay, they kept me updated, which I appreciated but I hope they can request their logistics team to avoid using Aramex in the future—they were a disaster!
23 maj 2025
Omdöme utan inbjudan
Svar från Mechdiy
Hello,
our points system is not a scam. At the beginning, we didn't set it up properly, so the points couldn't be used with discounts. It has been fixed now, please check again, thank you. We apologize for any inconvenience caused and will continue to improve our system. Thank you.
Super TOP come sempre!!
20 maj 2025
Omdöme utan inbjudan
Custom TrimUi Brick
I purchased a TrimUi Brick with customised coloured buttons from Mechdiy with crossmix/surwish OS with the 256gb SD card. I am blown away by the graphics of this thing, as well as the operating systems and the collection of games available. There's easily 40,000 games from any device up until PS1. Being able to play Pokemon stadium on this thing is just so cool.
I'm also giving 5 stars because I went a bit rogue myself by adding a new app to the device which caused a few issues (I have no idea about this stuff) I emailed support at Mechdiy and I had a response very quickly with clear instructions how to fix it.
These guys are Incredibly skilled and very helpful. I may even end up buying a second device from them just for fun.
9 maj 2025
Omdöme utan inbjudan
Mechdiy is the best website to buy your Retro Handheld Consoles!!
I have bought a few times from Mechdiy. The service it’s excellent. Fast shipping, costumer service is quick and good. They do really try to give you the best experience and the prices and quality of the consoles plus the loaded SD cards are unbeatable. I highly recommend them.
10 maj 2025
Omdöme utan inbjudan
Je recommande Mechdiy.
J'ai commandé une trimui smart pro crossmix os le 29 avril et je l'est reçu samedi 10. Un suivi et un service client sérieux et réactif du début à la fin.
J'étais très septique à commander une console en chine mais c'est finalement une très bonne surprise la console fonctionne parfaitement bien et répond à mes attentes.
Merci encore à Mechdiy et je recommande 👍.
12 maj 2025
Omdöme utan inbjudan
I was worried at first when I ordered a…
I was worried at first when I ordered a custom order that it would be delayed but the support contacted me and informed me about the process and they kept informing me about my order all the way until it was shipped. There was no reason to do all that but I am very satisfied with their customer support.
7 maj 2025
Omdöme utan inbjudan
Shipment took two months after numerous…
Shipment took two months after numerous delays. They also offered a "compensation pack" of a case and screen protector on their Twitter page for anyone whose shipment took too long, but I never received this compensation pack. When I emailed their customer service, they acted like they were taken aback by me asking for it despite them being the ones who offered it. Here's the message they sent me: "Okay, we understand. Since your order has been shipped, we may not be able to arrange delivery for you (the shipping cost is too high and it is very easy to lose the package, hope you understand). However, if you need, we can add it to your next order, do you think this is okay?"
Terrible company. Would not recommend.
7 april 2025
Svar från Mechdiy
Dear customer:
We have learned about the situation from the after-sales staff who responded to you, and we would like to explain and apologize to you. First of all, the pre-sale goods you purchased belong to us. Due to limited inventory, we will arrange shipment in the order of orders. After receiving your information, we have also assisted you in speeding up shipment. Secondly, regarding the storage bag and protective screen for compensation, our staff replied that we were not surprised when we received your information, nor did we want to provide it to you. This may be due to the negligence of our warehouse staff during shipment.
In this regard, first of all, I would like to express my sincere apologies to the staff. Secondly, you see, we will send you a compensation package (the storage bag and protective screen that were lost before), but because the package is small, you may need to pay attention to the logistics information of the package. Do you think this is okay?
Great and fast delivery from china
6 april 2025
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